Hotel Berghof Zermatt

Hotel Berghof Zermatt

Raclette-Essen
Traveler (97)
Panorama at the Hotel Berghof Zermatt
360
Panoramas (86)
Vom Balkon sieht man direkt auf‘s Matterhorn!
Room & Suite (286)

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Avg. $373 /night, 11/10 - 11/11
$478
per night
$423
per night
$368
per night

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About

4.5
#63 of 101 hotels in Zermatt
Location
4.7
Rooms
4.8
Value
4.5
Cleanliness
4.9
Service
4.7
Sleep Quality
4.7

See why so many travelers make Hotel Berghof Zermatt their hotel of choice when visiting Zermatt. Providing an ideal mix of value, comfort and convenience, it offers a romantic setting with an array of amenities designed for travelers like you.

While staying at Hotel Berghof Zermatt, visitors can check out St. Mauritius Church Zermatt (0.4 mi) and Photopoint Kirchbrücke bridge (0.4 mi), some of Zermatt's top attractions.

Free wifi is offered to guests, and rooms at Hotel Berghof Zermatt offer a desk and a sofa.

During your stay, take advantage of some of the amenities offered, including room service, newspaper, and a sun terrace. Guests of Hotel Berghof Zermatt are also welcome to enjoy a pool and free breakfast, located on site.

If you’re looking for an Italian restaurant, consider a visit to Chalet da Giuseppe, Gusto Matto, or Vieux-Valais da Nico, which are all conveniently located a short distance from Hotel Berghof Zermatt.

If you’re looking for something to do, Matterhorn Museum - Zermatlantis (0.4 mi) is a nice way to spend some time, and it is within walking distance of Hotel Berghof Zermatt.

At Hotel Berghof Zermatt, your comfort and satisfaction come first, and they look forward to welcoming you to Zermatt.

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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Bicycles available
Game room
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Wifi
Fitness / spa locker rooms
Sauna
Hot tub
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Hiking
Ski school
Skiing
Billiards
Table tennis
Shuttle bus service
Spa
Facial treatments
Hammam
Massage
Solarium
Steam room
Ski In / Ski Out
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun terrace
Dry cleaning
Laundry service
Room features
Bathrobes
Desk
Room service
Safe
Sofa
Flatscreen TV
Complimentary toiletries
Hair dryer
Telephone
Wake-up service / alarm clock
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
4.0 of 5 stars
HOTEL STYLE
Luxury
Quaint
Languages Spoken
French, German

Location

Winkelmattenweg 18, Zermatt 3920 Switzerland
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 77 out of 100
77
Sion Airport
25.5 mi
See all flights
Belp Airport
63.4 mi
See all flights
136Reviews7Q+A15Room tips
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Detailed Reviews
Ирина Л wrote a review Dec 2021
5.0 of 5 bubbles
We booked a room for 7 nights this December and our experience was lovely! The room is modern and clean, the Matterhorn view from the room was fantastic, the fire place helped to provide nice worm atmosphere. When we had to leave 2 days before our departure, the hotel owner agreed not to charge for this 2 days ( it was unexpectable and very kind). The hotel is nice located very close to the ski lift and only 10 minute walk to the village centre.
Very good breakfasts.
Thank you for the lovely holiday.
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Date of stay: December 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bob A wrote a review Sep 2023
Durham, New Hampshire
+1
5.0 of 5 bubbles
An excellent 5-star experience with a comfortable, friendly touch.
We stayed for 4 days in Zermatt and the staff, the hotel facilities and location made it a very memorable and pleasant experience. The hotel provides pickup service from the train station: walking for 15 minutes with baggage is not for everyone. We requested a room with a Matterhorn view but unfortunately our first full day had clouds and showers, but awoke to the Matterhorn in full glory in a cloudless sky. The cleanliness of the room was excellent, with good furnishings and a very nice shower and bath. The sauna facilities and pools are not to be missed, especially after a long hike. Comfortable bar area, great breakfast and a very good restaurant all without sorting through some touristy places in town. Very close proximity to to trails and the lifts to Glacier Paradise. Would definitely stay here again.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Regina Lerjen, Inhaber at Hotel Berghof Zermatt
Responded Jan 14, 2024
Thank you for your great review. With pleasure on another occasion. All the best from white Zermatt. yours reception desk
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rosie W wrote a review Aug 2024
San Diego, California
5.0 of 5 bubbles
The hotel is charming, the room was spacious and clean with a wonderful view of the Matterhorn (when it wants to show itself haha)

However, it is the service I especially want to call out. Regina (sp?) at the front desk really cares about her guests and is just such a good person. On my way to Hotel Berghof, I accidentally left my backpack with several important documents on the train. Regina went completely out of her way to help me. She knew I didn’t speak the languages and didn’t know how things worked in Switzerland so she called around various SBB offices and not only FOUND my bag, but got the personnel at the station to set it aside for me to pick up! My vacation would have been ruined had it not been for her - thank you again Regina!!
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Date of stay: July 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Steve T wrote a review Jul 2024
Reston, Virginia
5.0 of 5 bubbles
Wonderful, medium sized boutique hotel off the beaten path in a quiet area.

I stayed for four nights. Sent an email with my arrival details and shuttle bus, small electric taxi actually, was waiting at Zermatt train station. Whisked me to the hotel and my bags got to the room before I did. All rooms have small balconies. Bedding was terrific.

Employees, and especially Andrea, were super helpful. He helped me plan a short hike up the hill behind the hotel, arranged for a load of laundry to be done, had travel adapters immediately available and was very personable.

Breakfast was excellent and the property has a nice restaurant for dinner and an outside sitting area / bar with a fantastic view of The Matterhorn. I didn't make use of the spa or swimming pool but they both looked excellent.

I can't recommend this property highly enough.
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Date of stay: July 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Golnaz Y wrote a review Jun 2024
5.0 of 5 bubbles
We recently stayed at this hotel for two nights with two kids. The hotel has such a charming decoration with a beautiful view of Matterhorn from our windrows! The breakfast was so delicious! Frank and his wife were so lovely and welcoming. My kids also enjoyed staying here. They were also so helpful in transferring our suitcases from and to the train station. We are looking forward to come back here in few years during winter!
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Date of stay: June 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leonardo G wrote a review Mar 2024
+1
5.0 of 5 bubbles
Great boutique hotel with spa, pool, gym included next to Glacier Paradise gondola. Breakfast and dinning very nice with view to the Matterhorn from the terrace. Easy walk 5 minutes to Zermatt village and bus stop steps away from the hotel.
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Date of stay: March 2024
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Clyde_1013 wrote a review Jan 2024
Amsterdam, The Netherlands
5.0 of 5 bubbles
If I could give this hotel 6 stars I would. Perfect service, great room with beautiful view of the Matterhorn, spa was excellent and clean. Breakfast was delicious and the bar in the evening was relaxing. The ski lockers and boot driers were great to have. Steps to the Matterhorn Gondola. Will stay again.
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Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Regina Lerjen, Inhaber at Hotel Berghof Zermatt
Responded Jan 14, 2024
Good day from the Berghof Thank you so much for your great review. With great pleasure on another occasion. Best regards, reception desk
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jon H wrote a review Jan 2015
Potomac, Maryland, United States
2.0 of 5 bubbles
I was very, very disappointed with this hotel, in particular the owner's approach to service. This is the Lerjen-Perren family.

My family needed to change a reservation on a train to Milan and asked the front desk for help. The owner refused to help. Instead he sent my wife, who was on crutches with torn ligaments in her knee, to the train station in Zermatt, where he said she would need to sort out the reservation herself in person. She got no help at the train station and it was very difficult to get there. It turned out all Mr. Lerjen-Perren needed to do was make a phone call to the rail to book a new reservation, something I managed to do only after he refused to help.

At another point, when I asked if the hotel bus might help my wife -- on crutches and in pain -- just 50 meters down an icy street, the owner lectured me that he didn't run a taxi service, that the driver was off duty and that I should call a taxi to do it. My son and I literally carried her instead.

When I tried to explain my disappointment to him near the end of the trip, he was utterly dismissive. he had no interest at all in hearing my concerns.

In short, I paid an awful lot of money to stay at this hotel. I travel a lot and know good service from bad. I am not a demanding person. I rarely complain. But I get better service at most roadside hotels in America than in this expensive hotel. The location of Berghof is superb, right near the gondola. The rooms are nice and cozy. But the truly arrogant, dismissive and willfully unhelpful owner made it a deeply disappointing experience. (Plus, you'll see beautiful pictures of pools and spa for this hotel online. Be warned, the water is ice cold.)

There are many nice hotels in Zermatt. This one surely was not worth it. I advise you to look somewhere else.
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Date of stay: January 2015
4.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sylvia m wrote a review Feb 2015
Perth, Australia
3.0 of 5 bubbles
The hotel itself was very characteristic and had beautiful views

The only thing that spoilt it were the rude staff, fine tune your customer service and I would give it a four star
The reception staff were very helpful, the rest and bar were somewhat rude and arrogant
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Date of stay: July 2014
4.0 of 5 bubblesRooms
1.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alessandra P wrote a review Mar 2014
Rome, Italy
4.0 of 5 bubbles
Cosy hotel in excellent location for Klein Matterhorn ski area, could improve on service

On the bright side:
1)Excellent location for Matterhorn Express gondolas. Virtually one minute walk
2) top class gourmet restaurant: excellent dinner food and wine list
3) cosy rooms and lovely spa area with nice large swimming pools
4) very nice outside patio and smoking/game lounge

Negative points:
1) reception area a bit messy and not up to a 4star hotel
2) breakfast buffet and service could be improved
3) no room service and no evening bed turnover/cleaning service
4) staff ok but could be more helpful
5) the spa provides massages, but only one masseur so it's very difficuly to book a treatment - the SPA area is really beautiful but no staff is there to help
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Date of stay: March 2014Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Regina L, Leiter Front Office at Hotel Berghof Zermatt
Responded Apr 10, 2014
Dear Berghof visitor Thank you very much for your review. We are happy that you praise our location, kitchen, room, swimming pool, patio, smoking and game room. Yes, we know, our front desk is a bit messy and we will improve it. We will amend our breakfast buffet a bit each season. Perhaps, you have a good suggestion? Yes, we have a room service, if you wish. You can call at the front desk and our staff will bring you breakfast, beverages or food. We have an evening bed turnover/cleaning service, but if a dog is in the room, our staff doesn't enter the room. Next time you call us in the evening, when the dog is outside of the room and we will clean your room. We are sorry, that our staff wasn't helpful. We are a small hotel and we can't have more Spa staff. We will change a little bit the organisation. We recommend you to pre-book a massage treatment before your arrival. We would be pleased to welcome you again to our hotel. Yours sincerely The hotel Berghof staff
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
usteamskier asked a question Jan 2015
Boston, Massachusetts44 contributions55 helpful votes
Is there free parking available?
Answer from Regina L
Zermatt, Switzerland
Good afternoon from sunny Zermatt, Dear Mr Jijo J, Thank you for your kind request and your interest in our house. We will pick you up on the train station of Zermatt with our electro car...You can call us before to tell us your arrival time. The hotel is appro. 15-20 min from the train station We wish you a nice day, With best regards, Hotel Berghof Zermatt
Tibor Volanszki wrote a tip Dec 2021
Mettmenstetten, Switzerland99 contributions52 helpful votes
4.0 of 5 bubbles
"Junior Suite ^^"
Read full review
token22 wrote a tip Oct 2019
Buffalo, New York1,996 contribution143 helpful votes
5.0 of 5 bubbles
"A room with a view is worth the upgrade"
Read full review
WallingfordEl wrote a tip Sep 2018
Philadelphia, Pennsylvania162 contributions123 helpful votes
5.0 of 5 bubbles
"The hotel is glad to pick up and drop off at the train station which is an added bonus"
Read full review
ColdColours wrote a tip Jul 2018
Hemel Hempstead, United Kingdom8 contributions1 helpful vote
5.0 of 5 bubbles
"The king size rooms are amazing and have fantastic views of the Matterhorn"
Read full review
William J wrote a tip Feb 2018
Laguna Beach, California10 contributions4 helpful votes
5.0 of 5 bubbles
"A view of the Matterhorn from your room is worth the extra cost"
Read full review
Not the right property for you?
There are more places to choose from in the Zermatt area.
PRICE RANGE
$348 - $434 (Based on Average Rates for a Standard Room)
LOCATION
SwitzerlandSwiss AlpsCanton of ValaisZermatt
NUMBER OF ROOMS
8
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL BERGHOF ZERMATT - Updated 2024

Frequently Asked Questions about Hotel Berghof Zermatt
Which popular attractions are close to Hotel Berghof Zermatt?
Nearby attractions include Bar 55 (0.2 miles) and Kapelle Winkelmatten "Zur Heiligen Familie" (0.1 miles).
What are some of the property amenities at Hotel Berghof Zermatt?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hotel Berghof Zermatt?
Top room amenities include a flat screen TV, a desk, and a sofa.
What food & drink options are available at Hotel Berghof Zermatt?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hotel Berghof Zermatt?
Conveniently located restaurants include Soulfood By Alain @hotel 22summit`s, Restaurant Waldhaus, and Sonnmatten Restaurant.
Are there opportunities to exercise at Hotel Berghof Zermatt?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Hotel Berghof Zermatt located near the city center?
Yes, it is 0.7 miles away from the center of Zermatt.
Are any cleaning services offered at Hotel Berghof Zermatt?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Berghof Zermatt?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Berghof Zermatt?
The staff speaks multiple languages, including French and German.
Are there any historical sites close to Hotel Berghof Zermatt?
Many travelers enjoy visiting Mountain guides’ memorial (0.4 miles), Kapelle Blatten "Maria Rosenkranzkönigin" (0.6 miles), and Beresina-Haus (0.6 miles).
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