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Winkelmattenweg 18, Zermatt 3920 Switzerland
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Traveler (69)
360
Panoramas (86)
Room & Suite (262)

About

#65 of 108 hotels in Zermatt
Location
4.7
Cleanliness
4.9
Service
4.7
Value
4.4

See why so many travelers make Hotel Berghof Zermatt their hotel of choice when visiting Zermatt. Providing an ideal mix of value, comfort and convenience, it offers a romantic setting with an array of amenities designed for travelers like you.

While staying at Hotel Berghof Zermatt, visitors can check out St. Mauritius Church Zermatt (0.4 mi) and Photopoint Kirchbrücke bridge (0.4 mi), some of Zermatt's top attractions.

Free wifi is offered to guests, and rooms at Hotel Berghof Zermatt offer a desk and a sofa.

During your stay, take advantage of some of the amenities offered, including room service, newspaper, and a sun terrace. Guests of Hotel Berghof Zermatt are also welcome to enjoy a pool and free breakfast, located on site.

If you’re looking for an Italian restaurant, consider a visit to Chalet da Giuseppe, Gusto Matto, or Vieux-Valais da Nico, which are all conveniently located a short distance from Hotel Berghof Zermatt.

If you’re looking for something to do, Matterhorn Museum - Zermatlantis (0.4 mi) is a nice way to spend some time, and it is within walking distance of Hotel Berghof Zermatt.

At Hotel Berghof Zermatt, your comfort and satisfaction come first, and they look forward to welcoming you to Zermatt.

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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycles available
Game room
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Wifi
Hot tub
Indoor pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Hiking
Ski school
Skiing
Billiards
Table tennis
Free shuttle or taxi services
Shuttle bus service
Spa
Hammam
Massage
Solarium
Steam room
Ski In / Ski Out
Baggage storage
Newspaper
Non-smoking hotel
Sun terrace
Dry cleaning
Laundry service
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Room features
Bathrobes
Desk
Room service
Safe
Sofa
Flatscreen TV
Complimentary toiletries
Hair dryer
Telephone
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Mountain View
Languages Spoken
French, German
125Reviews7Q+A15Room tips
Traveler rating
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Ирина Л wrote a review Dec 2021
1 contribution
We booked a room for 7 nights this December and our experience was lovely! The room is modern and clean, the Matterhorn view from the room was fantastic, the fire place helped to provide nice worm atmosphere. When we had to leave 2 days before our departure, the hotel owner agreed not to charge for this 2 days ( it was unexpectable and very kind). The hotel is nice located very close to the ski lift and only 10 minute walk to the village centre. Very good breakfasts. Thank you for the lovely holiday.
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Date of stay: December 2021
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tibor Volanszki wrote a review Dec 2021
Mettmenstetten, Switzerland100 contributions52 helpful votes
We booked the junior suite for 2 nights and it was superb! We had a direct view on the Matterhorn and it was really breathtaking. The hotel, lounge, welness area is more than perfect, someone really invested the time and effort to reach the current state. But... obviously the restaurant part missed to have the same focus. Restaurant: The offering is limited, which is not a problem, but offering the "summer menu" in the first half of December is a bit strange. Of course it is hard to match everyone's taste, but both of us had some concerns with our meals. Considering the price we were expecting a more positive experience. Also, the breakfast was a big disappointment. On the first morning I misunderstood something about the available options (due to the lack of English communication). Anyway, I requested to have an omlette, which is not part of the included breakfast. For 10 CHF I was expecting something extra, but I got a simple omlette without any additional ingredients (made with a bit too much oil). The portion was unneccessarily huge. The next day I realized that scrambled eggs are offered within the included breakfast option, so I went for it. I got it with a lot of bacon and overall it was great! But the portion was super tiny, like 20-25% of the previous day's omlett. Also, it was already cold when it was served. Then they are not offering a sufficient meat selection for the breakfast. There were 2 types of ham, one from pork and one from chicken/turkey. Yeah, there was some strange "salametti", but it had a sour taste. I missed the option for some bacon/sausage/frankfurter/salami. The rest of the non-meat options were ok. Overall our experience was good, we would gladly go back to this hotel, but only in case of an improved breakfast selection. There is room for improvement considering the restaurant part. Best regrads, Tibor
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Date of stay: December 2021
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Room Tip: Junior Suite ^^
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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New Economist wrote a review Dec 2019
6 contributions6 helpful votes
Very cosy hotel in front of the lifts. Rooms were big, well equipped, nicely decorated and very clean. Only small things prevent this hotel to be excellent in my opinion. I had the impression that waiters were "trainees" or quiet inexperienced for the job, which doesn't go in line with the excellent quality of the food and overall presentation. Portions were a bit small (in my opinion) during both dinner and breakfast.... and orange juice was only from concentrated :( Having said that, I liked the hotel and I'd highly recommend it to everyone.
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Date of stay: December 2019
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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token22 wrote a review Oct 2019
Buffalo, New York1958 contributions138 helpful votes
We stayed at the hotel Berghof for 2 nights and should have booked for 3 nights. The view of the Matterhorn was incredible from the balcony. The room was large but still retained a coziness about it. The wife loved the large bathroom. The hotel also has 2 pools both indoor which is an amenity that many other hotels and condo's in Zermatt. do not have. The hotel is steps away from the lifts The hotel provides a good breakfast If you need a ride/transfer to or from the train station during the day they will provide that as well. The hotel also has a very nice and large outdoor area overlooking the Matterhorn with plenty of places to relax .The only drawback for an older couple is that it's a bit of a walk to the main part of town where all the shops are located. We've been to many places and I rarely give 5 star reviews but we both thought Hotel Berghof exceeded expectations and offers a better bang for your buck (or Euro) then many of the other hotels in Zermatt This is after looking at many of them online and then seeing them in person
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Date of stay: September 2019
Rooms
Location
Service
Room Tip: A room with a view is worth the upgrade
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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CloverDanee wrote a review Sep 2019
Deerfield Beach, Florida112 contributions39 helpful votes
We checked in today and was happily met at the Swiss Train main station by a gracious staff member—huge shout out as he was the most polite and kind staff member that we had ❤️. This hostelry is just gorgeous w various rooms and outdoor area finely decorated! All should sleep well here. The front desk recommended we walk up about 100 meters elevation to a restaurant for lunch. Great day. We dined at the hotel restaurant and found ourselves in another world! As we introduced ourselves, the waiter said, “I just need your room number..!” We were seated and a card was shown w choices. We decided to have cocktails and talk re menu and order some wine for dinner. The waiter questioned every request. Quotes: how do you know what wine you want if you haven’t ordered food. Your pronunciation of ‘fass ’ is incorrectly spoken. Bier vom fass’ . He bolted and a woman came to take over. Relief. End of rant. Sooo be prepared to stay at a palace, dine on very nice food, and get a cattle car shuffle at the get go. We like to dine at our pace w a cocktail, menu discussion w wine card, order food. Don’t push me to rush through what is anticipated to be the highlight of the trip—dining under the Matterhorn. Don’t treat me rudely as my German is not spoken well. Asked for bill. Nope. If it’s ‘put on the room’ you don’t get to see the bill for what you just ate. If you pay at table, you see bill. Doesn’t every restaurant need to give a bill that you can check? I paid at table. Now all the staff was royally peeved. We are all upset and I hated it.
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Date of stay: September 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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WallingfordEl wrote a review Sep 2018
Philadelphia, Pennsylvania150 contributions121 helpful votes
From the moment we arrived at the Hotel Berghoff, we were made to feel like very special guests. Our room was lovely with a balcony with a fantastic view of the Matterhorn. Everything is designed for comfort everywhere on the hotel property. The pool and sauna areas are fabulous. Breakfast was so nice we chose to stay in for dinner for our second night there and we were blown away by terrific food, lovely ambiance and excellent service. The hotel is located right near the Matterhorn lift making it super easy to go up for hiking and sightseeing on the wonderful mountain tops. We hope to return and we won't have to look anywhere else for a fantastic place to stay.
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Date of stay: September 2018
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip: The hotel is glad to pick up and drop off at the train station which is an added bonus
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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amittandon_1 wrote a review Aug 2018
Dubai, United Arab Emirates38 contributions59 helpful votes
+1
We stayed at the Hotel Bergoff, Zermatt from the 11th to 14th August and will have fond memories of the stay for a long time to come. It is a family run hotel , I run by the Lerjen Perren family . The hotel is located next to the cable way for glacier paradise and a short walk from the town but there is a shuttle to pik and drop from the station. We were in a family room which was fairly large and the balcony opened up to the grand Matterhorn peak. The room was well appointed with a large bed, and an extra bed for the kid. The toilet had both a bath tub and shower. The hotel has two pools , both indoor and with a whirlpool - which was a very relaxing day to end the day after long walks and excursions. The hotel also has a well appointed spa , with sauna and a salt room. I have saved the best for the last- the food. The restaurant served amazing gourmet food- the dinner was to die for. A note of thanks for Paskale(apologies if I have misspelt the name) who waited on us for the dinners we had in the restaurant. He took good care of us.
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Date of stay: August 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Regina L, Inhaber at Hotel Berghof Zermatt
Responded Aug 18, 2018
Thank you for sharing such a wonderful review about our hotel. It is always especially rewarding to receive positive feedback. Thank you for also taking the time to mention how much you enjoyed our food and friendly service, Pasquale. Please be assured that I will pass your comments on to the rest of the team. We do hope that one day we can welcome you back in Zermatt and back to our hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
B B wrote a review Jul 2018
Orlando, Florida20 contributions46 helpful votes
A friend and I stayed at the Berghof Zermatt in July 2018. The hotel is beautiful and quaint. The rooms are kept amazingly clean and the staff is both friendly and diligent. We had to leave very early on our last day and missed breakfast. They prepared us a to-go snack that was greatly appreciated. How is that for outstanding service!!! They get a 5-star rating because they were top notch. Thank you for making our stay both relaxing, enjoyable and memorable. BB
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Date of stay: July 2018Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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ColdColours wrote a review Jul 2018
Hemel Hempstead, United Kingdom6 contributions1 helpful vote
My girlfriend and I stayed at Hotel Berghof for five nights to explore the town and surrounding mountains. The hosts and staff were extremely friendly and welcoming and the regular double room we booked was upgraded to magnificent king sized room with a stunning view of the Matterhorn. I can't recommend this hotel enough, it was spotlessly clean, beautifully decorated in a charming wooden alpine style. The pool and lounge facilities were perfect for relaxing and the hotel is ideally situated on the edge of the town to give both peace and quiet yet still be easily reached on foot from anywhere in Zermatt.
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Date of stay: July 2018
Rooms
Cleanliness
Service
Trip type: Traveled as a couple
Room Tip: The king size rooms are amazing and have fantastic views of the Matterhorn
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ryan W wrote a review Jul 2018
Morrens, Switzerland3 contributions
In town for summer ski training for the kids. The hotel location is fantastic - right next to the lift. very nice inside and out - the patio has a fantastic Matterhorn view. The kids loved the pool, and the family room was perfect for us (2 kids). Staff was incredibly helpful. We had a great time!
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Date of stay: June 2018
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Regina L, Inhaber at Hotel Berghof Zermatt
Responded Jul 7, 2018
Dear Ryan Thank you very much for your positive feedback. We are very happy that you had a great time in our hotel and a specially your kids at the pool.Your positive feedback shows us that we are on the right path. We would love to welcome you again soon in our hotel. Best regards and have a great rest of the summer!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$264 - $298 (Based on Average Rates for a Standard Room)
LOCATION
SwitzerlandSwiss AlpsCanton of ValaisZermatt
NUMBER OF ROOMS
8
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Frequently Asked Questions about Hotel Berghof Zermatt
Which popular attractions are close to Hotel Berghof Zermatt?
Nearby attractions include Matterhorn Glacier Paradise (0.2 miles), Bar 55 (0.2 miles), and Kapelle Winkelmatten "Zur Heiligen Familie" (0.1 miles).
What are some of the property amenities at Hotel Berghof Zermatt?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hotel Berghof Zermatt?
Top room amenities include a flat screen TV, a desk, and a sofa.
What food & drink options are available at Hotel Berghof Zermatt?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hotel Berghof Zermatt?
Conveniently located restaurants include Sparky's Bar & Restaurant, Bar55, and Restaurant Waldhaus.
Are there opportunities to exercise at Hotel Berghof Zermatt?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Hotel Berghof Zermatt have an airport shuttle?
Yes, Hotel Berghof Zermatt offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hotel Berghof Zermatt located near the city center?
Yes, it is 0.7 miles away from the center of Zermatt.
Are any cleaning services offered at Hotel Berghof Zermatt?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Berghof Zermatt?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Berghof Zermatt?
The staff speaks multiple languages, including French and German.