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Hotel Albana Real

HotelQuickly$248*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
$248*
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Hotel Albana Real
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95 Reviews from our TripAdvisor Community

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Showing 56: English reviews
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London, United Kingdom
Reviewed 4 weeks ago

Really friendly small hotel, convenient spot just across the Kirchebrucke from town centre, 30m and 50m from the bus stops to both main ski lifts - can't recommend it more highly. It doesn't have a typical hotel dining room, but good breakfast and then choice of Sushi or Thai in the evening. Nice spa in basement with sauna and steam...

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Helpful?
Thank Gareth R
Frederiksberg, Denmark
Reviewed February 1, 2017

Came back for my 3rd visit and this hotel keeps performing. Chose room 306 or 307 if possible - great view to Matterhorn. Staff in reception once again made you feel very welcome. Breakfast is okay ish and you can order different things. Coffe to go is not possible !!! - and no machines in the room !!! - it...

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Helpful?
Thank Henrik T
HotelAlbanaReal, Leiter Front Office at Hotel Albana Real, responded to this review

Thank you for reviewing our hotel !

Manila, Philippines
Reviewed January 29, 2017 via mobile

Beautiful, centrally-located chalet in Zermatt. Staff were very helpful. The toiletries in the room were superb, even giving lipbalms to us. Much needed in the cold weather. They replenished our mineral water and even fixed up our beds for the evening. The restaurant serves good Thai good, yet can be quite pricey. Will come back here if I had the...

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Helpful?
Thank TrixieNewYork
HotelAlbanaReal, Manager at Hotel Albana Real, responded to this review

Thank you very much for your kind comments !

London, United Kingdom
Reviewed March 24, 2016

We stayed at the Albana Real, booking last minute as there was no snow in Italy and we had to scramble to relocate somewhere we could ski. By way of context, we are seasoned world travellers and used to staying in nice hotels. It turned out that we could not have been luckier. The hotel is family run and the...

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Thank N H
HotelAlbanaReal, Manager at Hotel Albana Real, responded to this review

Thank you very much for your review!

Mexico City, Mexico
Reviewed February 14, 2016

We just stayed here for a ski weekend and it was perfect. It is a lovely hotel in swiss style with woodwork but new, tasteful and luxurious decoration perfectly maintained. The bed was wonderful with super high thread count white linens, the bathroom was very modern, they leave thoughtful little details as free gifts in the room like sunglasses and...

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Helpful?
Thank sgrisso
HotelAlbanaReal, Manager at Hotel Albana Real, responded to this review

Many thank for your comments. We are pleased to learn you enjoyed your stay!

Frederiksberg, Denmark
Reviewed January 23, 2016

Hotel Albana Real is indeed a super nice hotel in walking distance from center of the beautiful city of Zermatt. My favorite room is 206/207. Spacey and with a great view of the mountains. Staff are super friendly and nice and they have the most luxury smoking place that works well even for non smokers !! The Slalom ski rent...

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Helpful?
Thank Henrik T
HotelAlbanaReal, Manager at Hotel Albana Real, responded to this review

Thank you very much for your Feedback!

Chicago, Illinois
Reviewed October 22, 2015

We stayed at this hotel for 2 nights because of our tour group. There are also many hotels nearby the shopping area and easy access to Matterhorn.There is no reason to pick this hotel with very poor customer service. Our buffet breakfast was included with the program. The lady staff who worked both morning was so rude. She often expressed...

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Helpful?
Thank d0ntkn0w
HotelAlbanaReal, General Manager at Hotel Albana Real, responded to this review

We are very sorry to hear that. As we had a lot of customers it was necessary to place the people on their tables. We were not shouting at them. Maybe it was on the hectic of this morning that you felt like that. We hope that you spend a nice stay in our Hotel and in Zermatt... Best Regards...

Hanover, Massachusetts
Reviewed July 28, 2015

We stayed 3 nights in July which happened to be during the celebration of the first ascent of the Matterhorn. Mountain spine was lit with lights and a street party was enjoyed by the whole village. We enjoyed the hotel , it is well run by Sophie and her family. Our room was on the 4th floor with a breathtaking...

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Helpful?
Thank 555SuzyB
Bangkok, Thailand
Reviewed June 17, 2015

The most impressive for this hotel is Matterhorn view from my room. Room was ok only shower was not work and very less amenities. Staff was not standby after 10 pm. Shopping a are just around hotel by 5 minutes walking. Breakfast was simple, not variety. I try teppanyaki at hotel for dinner, it was not delicious.

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Thank Nararat B
Frederiksberg, Denmark
Reviewed February 7, 2015

Stayed there 4 days in jan 2015. Very nice breakfast. Special orders possible. Nice big rooms and very kind service. Location was also great - 5 min walk from main street and also an easy walk to Matterhorn Express - took the buss though :-) - For smokers they have a super smoking lounge

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Helpful?
Thank Henrik T
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06/04/2017 06/05/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Rua Thai
Rua Thai
Cuisines: Asian, Thai
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Hot Tub
  • Golf course
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Hotel Albana Real in Zermatt - A unique address at the foot of the Matterhorn The Hotel Albana Real in Zermatt welcomes you to a refined yet familiar atmosphere. The luxurious cosy rooms, expressing a touch of Art-Deco, invite you to enjoy tranquility and relaxation. Our stylish smoking lounge as well as our cozy bar boasts a superb collection of whiskies, wines, cocktails and cigars. Depending upon your mood, dine in an exotic atmosphere in one of our authentic Asian restaurants, « Rua Thai » or « Fuji of Zermatt ». To complete your stay, visit our spa and wellness area, the ideal place to unwind and revive yourself. ... more   less 

Additional Information about Hotel Albana Real

Address: Schluhmattstrasse 19, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $227 - $385 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Albana Real 4.5*
Number of rooms: 38
Reservation Options:
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Also Known As:
Albana Real Hotel
Hotel Style:
#44 Luxury Hotel in Zermatt
#44 Ski-In / Ski-Out Hotel in Zermatt
#46 Spa Hotel in Zermatt
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Albana Real staff and other travelers.
2 questions
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Questions? Get answers from Hotel Albana Real staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“One side has fantastic views of you know what horn.”
garethr_13, 4 weeks ago | Read review
“If you are a smoker they have the most elegant smoking room !”
HenrikT301, Feb 1, 2017 | Read review
“206 or 207”
HenrikT301, Jan 23, 2016 | Read review
“Higher floors have great mountain views -ask for one . Bathrooms on the 4th floor were great”
555SuzyB, Jul 28, 2015 | Read review
“Don't forget to bring key with you when going out at night or early in the morning. Because you have to use key to enter the hotel .”
nararatb, Jun 17, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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