We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Coeur des Alpes

Save
Traveler (527)
Room & Suite (201)
Dining (38)
Membership_Slide_Up_Placement_on_Hotel_Review_Price_Refresh
Watch prices for this hotel.
We’ll alert you of any changes.
Sign up
Overview
  • Excellent94%
  • Very good5%
  • Average1%
  • Poor0%
  • Terrible0%
Travelers talk about
“leni and thomas”(54 reviews)
“glass floor”(29 reviews)
“dream shower”(14 reviews)
Free Wifi
Breakfast included
Pool
Non-Smoking Rooms
Room Service
Suites
Bar/Lounge
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (699)
Filter reviews
518 results
Traveler rating
489
28
1
0
0
Traveler type
Time of year
LanguageEnglish
More languages
489
28
1
0
0
Show reviews that mention
All reviewsleni and thomasglass floordream showersky apartmentgallery suitetrain stationthe penthouseoutdoor jacuzziliving roomhot tubour honeymooneach morningamazing hotelraclettespa areaowners and staffwellness spa
FilterEnglish
Updating list...
1 - 5 of 518 reviews
Reviewed 2 weeks ago via mobile

This was our second time staying, 4 years after our first visit. If anything, it was even better than before. The design is perfect for Zermatt with windows/views everywhere and a really warm cozy decor and ambiance. Easy 5-7 minute walk to the Sonnega and...More

Thank Jesse S
Reviewed 3 weeks ago via mobile

I don’t typically write reviews of hotels. Coeur Des Alpes is an exception simply because in all my travels I have never experienced a hotel where it felt like you were visiting family. From the moment I reserved the room until the moment we left,...More

Thank WasNas70
Reviewed 3 weeks ago

As we do every year in January/February, we've been staying in Coeur des Alpes again. It's such a lovely place!!! All the staff is always willing to help you and say yes to your requests!! So are Leni and Thomas, charming as always, making you...More

Thank calakmul
Reviewed 3 weeks ago

There are plenty of reviews talking about how gorgeous the rooms are, and they absolutely are. We stayed in the Joel loft, and it was easily one of the nicest rooms we've ever stayed in: the bed was superb, the glass floors were very cool,...More

Thank David F
Reviewed 4 weeks ago via mobile

Rooms are fabulous, charming yet modern. The owners never fail to make you feel welcome and breakfast served is plentiful and delicious. Doesn’t hurt that the grounds are splendid as well! Although the hotel isn’t right in the town of Zermatt, that’s a blessing in...More

Thank Rae242
View more reviews
About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Room Service
Hotel Amenities
Shuttle Bus Service
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Room Service
Room amenities
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$136 - $446 (Based on Average Rates for a Standard Room)
Hotel Style
#2 Family Hotel in Zermatt
#2 Ski-In / Ski-Out Hotel in Zermatt
#2 Spa Hotel in Zermatt
#5 Best Value Hotel in Zermatt
#6 Romantic Hotel in Zermatt
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$136 - $446 (Based on Average Rates for a Standard Room)
Hotel Style
#2 Family Hotel in Zermatt
#2 Ski-In / Ski-Out Hotel in Zermatt
#2 Spa Hotel in Zermatt
#5 Best Value Hotel in Zermatt
#6 Romantic Hotel in Zermatt
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (527)
Room & Suite (201)
Dining (38)
Pool & Beach (20)
Family and Play Areas (3)
Questions & Answers
Ask a question
draftxng
February 28, 2017|
AnswerShow all 7 answers
Response from thomasundleni | Property representative |
Dear Draftxng Thank you for your message. Our hotel is a non smoking facility. Smoking is only allowed outside. Best regards from Zermatt Coeur des Alpes Team
0
Votes
Google Translation
novcruisin
July 11, 2016|
AnswerShow all 8 answers
Response from calakmul | Reviewed this property |
We always stay in a suite and they all have wonderful views of the Matterhorn, but the smaller rooms look at the valley. As to the lofts they have magnificent views of the Matterhorn from the deck and views of the Gornergrat... More
0
Votes
Justine G
June 16, 2016|
AnswerShow all 3 answers
Response from schneeflocken | Reviewed this property |
They do have a 2 bedroom suite. I recommend you send an email to: info@coeurdesalpes.ch and ask. Like this you will be sure the accomodation available will fit your needs. They will get back to you within one day. Enjoy... More
0
Votes
Room Tips
"All the suites and lofts are great."
Read review
"We had one of the loft suites. Soaring ceiling, fireplace, two bathrooms, etc. It was a "wow!"..."
Read review
"I doubt there is a bad room here, but each is different and uniquely designed."
Read review
"102 was nice (matterhorn view). Was hot. Higher floor might be better."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing