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Hotel Aristella swissflair

TripAdvisor$230*
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#33 of 109 Hotels in Zermatt
Certificate of Excellence
06/17/2017 06/18/2017
1 room 2 adults 0 children
$230*
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Hotel Aristella swissflair
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276 Reviews from our TripAdvisor Community

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Showing 155: English reviews
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Toronto, Canada
Reviewed 6 days ago NEW

It was our fist time in Zermatt and we didn't really know what to expect. The hotel was lovely and in a great location. Our room was a good size with a bathtub, balcony and straight on view of the Matterhorn. Spectacular! It was off the main street (which made it more quiet) we were right across the street from...

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Thank Kristina87_11
Leeds, United Kingdom
Reviewed 2 weeks ago via mobile

A really well run hotel, spotlessly clean and very friendly staff, modern, light and comfortable. The hotel is a credit to the family who run it and work very hard to maintain the high standards of service. Excellent restaurant Spycher and great breakfast. Wouldn't hesitate to stay again.

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Thank m F
aristella-team, Leiter Front Office at Hotel Aristella swissflair, responded to this review

Thank you very much for your nice feedback. It makes us happy when our guests feel confortable and enjoyed your stay. It would be a pleasure to see you again with us.

Reviewed 2 weeks ago via mobile

Max 10 min walk to the skilift Combine with skirental at the lift and Bob's your uncle. Sauna and steam sauna covers your basic needs with an extra icebucket challenge device to raise your pulse. Breakfast is nice 4 out of 5. Modern feel to everything. They have fortunately not overdone the chalet decore, but kept it nice and tidy....

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Thank Julius K
aristella-team, Leiter Front Office at Hotel Aristella swissflair, responded to this review

Thank you for your nice feedback. We are happy that you enjoyed your stay all in all. We are always open to fulfill special wishes from our guests, even for the breakfast..

Reviewed 2 weeks ago

Came to Zermatt for a single day of skiing. Arrived at the hotel very late in the evening and was greeted by a very friendly man at the front desk. He proceeded to give me all details I needed to know about the hotel as well as some great tips about what parts of the mountain were in better shape...

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Thank Alan J
aristella-team, Leiter Front Office at Hotel Aristella swissflair, responded to this review

Dear Alan, thank you very much for your nice feedback. We are happy that you enjoy your stay with us. It would be a pleasure to have the oportunity to welcome you again with us.

Reviewed 3 weeks ago via mobile

Wow! My 2nd trip to Zermatt and after understanding the importance of location as well as space and affordability, Hotel Aristella ticks every box! Just a 5min walk to Sunnega, and it's right in the heartbeat of this cute little ski town, great proximity to restaurants and apres ski spots. This amazing hotel also has a super yummy breakfast, small...

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Helpful?
Thank Karen V
aristella-team, Leiter Öffentlichkeitsarbeit at Hotel Aristella swissflair, responded to this review

Dear Karen, Thank you very much for your very nice review. We are happy to hear from you. If we are able to help we are glad to do so. It was a pleasure to have you as our guests. Best wishes, we look forward to seeing you - hopefully soon - back in Zermatt.

Jersey
Reviewed 3 weeks ago

I had booked a ski trip for me and my son for his 18th birthday. Unfortunately, my dad passed away unexpectedly a week before the trip and I cancelled the reservation. Within an hour the hotel charged my credit card $1200 USD. I called the hotel and explained the situation. Their response "IS THAT MY FAULT YOUR FATHER DIED". I...

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Helpful?
Thank sas2007
aristella-team, Leiter Front Office at Hotel Aristella swissflair, responded to this review

Dear Mr Sassoon We are very sorry for your loss, and understand that you must be very sad about your father passing away. But we think it is not very fair from you to take the sentences out of the context and turn the words around. Travel insurances are there to cover situations like this. And we believe it is...

Reviewed 4 weeks ago

Aristella Swissflair was a wonderful choice for us to stay on our honeymoon. Our room was great with a large patio and wonderful view of the Matterhorn. It was clean, had comfortable beds, the bathroom was huge and I loved the bath products including the bath salts. The staff was so friendly and helpful making reservations for dinner, letting me...

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Thank Kristen M
aristella-team, Leiter Öffentlichkeitsarbeit at Hotel Aristella swissflair, responded to this review

Dear Kristen, Thank you for your nice feedback. We are happy that we are part of your harmonic start into your married life with your sunny honeymoon :-) We would be happy if you visit us for another anniversary. Best wishes from Zermatt

Brooklyn, New York
Reviewed March 5, 2017 via mobile

I just spent a week at the Hotel Swissflair. The hotel is slightly off the beating track, which is good because it's in a quiet location. The owner of the hotel was very interested in making my stay as enjoyable as possible. He visited my dinner table every night to say hello and give friendly and warm advice. The room...

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Thank Michael D
aristella-team, Leiter Front Office at Hotel Aristella swissflair, responded to this review

Thank you very much for your nice review. We are happy that you enjoyed your stay with us. Its just a pity, that you don't tell us during your stay that our coffee is too weak for you, even Mr Perren always talk to you. For the next time please let us know in advance and we will organize you...

Reviewed February 25, 2017 via mobile

Hotel Aristella was incredibly accommodating and a perfect location on our vacation to Zermatt. The hotel picked us up from the train station which made it an easy trip with little stress. There was a ski room to hold our equipment and the transport to the lifts was a short walk away. Breakfast was provided daily.

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Thank Abby M
aristella-team, Leiter Front Office at Hotel Aristella swissflair, responded to this review

Thank you very much for your review. We are happy, that you enjoyed your holidays with us and felt well. We would looking forward to see you again one day in our hotel.

Reviewed February 7, 2017

Second time at this property and the price/performance is great. Medium size, but with a personal touch, Hotel Aristella is a topnotch property. Close to public bus to ski lifts, town and most restaurants, they are happy to help with reservations for dinner, lunch on the hill or just simple directions. Peter is happy to meet you at the Bahnhof...

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Thank 865jonathant
aristella-team, Leiter Front Office at Hotel Aristella swissflair, responded to this review

Thank you very much for your nice feedback. We are happy that you like your stay with us and hopefully we gonna meet a third time. :-)

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06/17/2017 06/18/2017
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Amenities

Highlights
  • Restaurant
  • Spa
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Hotel Aristella swissflair

Address: Steinmattweg 7, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $199 - $397 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Aristella swissflair 4*
Number of rooms: 28
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Also Known As:
Aristella Hotel Zermatt
Hotel Style:
#16 Romantic Hotel in Zermatt
#22 Family Hotel in Zermatt
#23 Luxury Hotel in Zermatt
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Questions & Answers

Questions? Get answers from Hotel Aristella swissflair staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“room with matterhorn view”
, 4 weeks ago | Read review
“Rooms on the top floor have high ceilings and are quiet.”
911briannab, Jan 19, 2017 | Read review
“Rooms on the North side have Matterhorn views; our room was on the south and quiet, with a view of the valley.”
drsharonleed, Jan 5, 2017 | Read review
“Every room is a good room”
wattisham, Jan 10, 2016 | Read review
“We were on 2nd floor and so quiet”
Gavish, Jan 8, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$230* /night
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Prices are for 1 room, 2 adults
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