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Hotel National Zermat

#20 of 110 Hotels in Zermatt
Certificate of Excellence
Hotel website
Matterstrasse 39, Zermatt 3920, Switzerland (Formerly Hotel National)
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1 room 1 adult
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Hotel National Zermat
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173 Reviews from our TripAdvisor Community

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Auckland, New Zealand
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Our fantastic family ski holiday for a week in early January 2016 was that much more special for our stay at Hotel National Zermatt. Our research made us confident that Hotel National was the right hotel for us and our expectations were only exceeded. From our initial contact in April 2015 we were treated to first class service through the... More 

Helpful?
2 Thank royd901
Canmore, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

So convenient and easy to enjoy skiing with this hotel at the base. Enjoyed many breakfasts and dinners at the hotel. Great ski room and thanks to the ski rental guy who gave me great advice on choice of ski...I had the most amazing ski day in Italy with the rentals. Only disappointment was the spa. Hot tub in the... More 

Helpful?
Thank tobysworld
toronto
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My family just spent a week at The Hotel National with a group tour that we were part of. The staff went over the top treating us so well and always so pleasant with any requests that we had. I felt so welcome. We took advantage of the spa that they had. The heated stone lounge chairs were a big... More 

Helpful?
2 Thank good40
Centerville, Utah
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently spent several nights at this hotel... Came in from the US to ski. The staff was amazing and the manager, Michael, is second to none. He took very good care of us. The rooms were comfortable, very clean, and had great views. The spa was awesome! Excellent price for the experience! Definitely stay at this hotel. I would again... More 

Helpful?
2 Thank Cfry14
Sydney, Australia
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A trip to Zermatt was a pilgrimage for me as a skier from a place with barely adequate snow. This hotel is very welcoming with excellent facilities and extremely friendly, helpful staff. Location couldn't be better - the Matterhorn really is visible from the rooms, as well as the Gornergratbahn. The Sunnegga lift is very close, as are the taxi/bus... More 

Helpful?
Thank schnaxxl
HotelNationalZ, Geschäftsführer at Hotel National Zermat, responded to this review

Dear schnaxxl Thank you for posting this praising review of your stay at Hotel National Zermatt. We very much appreciate your kind comments and compliments regarding the welcoming hosting by our friendly staff, excellent location and stunning views from our room`s balconies. We very much appreciate your feedback regarding the Wi-Fi. We have forwarded your comment to our Head of... More 

Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed 3 weeks ago

My family of five returned to the Hotel National for the second year in a row due to the location (10 second walk to the entrance of the Sunegga lift station) and the quality of the service at the hotel. Although we considered renting a chalet this year, our pleaded to return to the Hotel National Zermatt, which across the... More 

Helpful?
Thank saadiyat2016
HotelNationalZ, Geschäftsführer at Hotel National Zermat, responded to this review

Dear saadiyat2016 Thank you for taking the time to post a detailed and glowing review of your stay at Hotel National Zermatt. I so enjoyed reading your kind words and compliments that I have already shared this with the entire team. We are delighted you enjoyed an impeccable stay with exemplary guest services throughout your visit, and noticed the attention... More 

County Durham, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Competition to shine and stand out in zermatt, this most beautiful of places is very difficult. Everywhere you turn, there are stunning properties. This town is delightful. Hotel national zermatt fits in perfectly. The bar area is so attractive, cosy and welcoming. The restaurants are styled typically Swiss, never ate in them on an evening as there were so many... More 

Helpful?
Thank Steve G
HotelNationalZ, Geschäftsführer at Hotel National Zermat, responded to this review

Dear Steve Thank you so much for this 5star review and the great deal of attention you put into this prose! We are very delighted by your high praise and simply loved reading your summary of what makes us stand out. Thank you! The hotel is situated in the heart of Zermatt and is ideal for the skiing traveler, with... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed December 24, 2015 via mobile

We stayed for a week on the fourth floor with amazing view as per other reviews. Staff could not be friendlier. Our room was large, clean and all with balcony. There is a coffee machine provided and this is a big plus for us. Capsules are replenished daily. Welcome drink for you to enjoy at your time if choosing in... More 

Helpful?
Thank AnnaWalte
HotelNationalZ, Geschäftsführer at Hotel National Zermat, responded to this review

Dear Anna Thank you for posting a superb review of your stay at Hotel National Zermatt. We are delighted that everything was perfect, what a great accolade. It certainly sounds like you two had a most enjoyable stay. We are delighted that we could accommodate you comfortably in our larger than average rooms – all with south facing balcony and... More 

San Francisco, California
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed December 22, 2015

Hotel National has arguably the best location of any 4* in the village with a few paces access to the Green Skibus and the Sunegga-Rothorn Bahn. Have the hotel collect you from the Bahnhof, enjoy the welcome drink while they take your skis for service and enjoy a wonderful night in Zermatt. The next morning, revitalize your senses with a... More 

Helpful?
Thank Keith M
HotelNationalZ, Geschäftsführer at Hotel National Zermat, responded to this review

Dear Keith We are overwhelmed by your unique praise - thank you so much! We very much enjoyed reading your comments regarding the different aspects of the hotel. Your succinct summing up of everything that makes Hotel National Zermatt so special I shared directly with the team. We are delighted that you think us one of the best 4* hotels... More 

Northbrook, Illinois
Level Contributor
68 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed October 16, 2015

Our group of 27 landed at this hotel and was handled very well. The staff was very nice during our three-day stay. Our one group meal was quite good. One issue for us: we could not control the temperature in our room - it was very hot later in the night and we had to open the window and take... More 

Helpful?
Thank Michael L
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