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Hotel National Zermat

#22 of 110 Hotels in Zermatt
Certificate of Excellence
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Hotel National Zermat
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202 Reviews from our TripAdvisor Community

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Showing 102: English reviews
Denver, Colorado
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel earned their 5 stars before we even checked in. My wife and I decided to walk from the train station since it was such a nice day. We got lost (I made a left at the river = my bad) and my wife was getting tired, so we found a place for her to sit with the luggage... More 

Helpful?
Thank John W
Saint Louis, Missouri
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

This was one of the most charming, warm, inviting, welcoming places I have ever stayed with a magestic view of the Matterhorn from our balcony. WOW! We were greeted by the staff who took our bags and told us to relax and have a drink in the bar. The furniture was all beautiful wood and lambskin covered seats. There is... More 

Helpful?
Thank LV2SeeWorld
San Mateo, CA
Level Contributor
2 reviews
5 of 5 stars Reviewed June 22, 2016

The staff at Hotel National are one of the many reasons we keep coming back to this hotel. Zermatt is a beautiful "car less" village and skiing the Matterhorn is amazing. Skiing here is so easy especially since the hotel is across the street from the Sunnega, one of the ski lifts. This is more of a vertical tram straight... More 

Helpful?
Thank Heather W
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 17, 2016 via mobile

We only spent one night here, but wished it had been longer. The staff at the hotel were absolutely fantastic. Comfy, warm rooms, with balconies and a view of the Matterhorn. Delicious breakfast. Great location. Only disappointment was that the pool was closed while we were there. We would definitely stay there again.

Helpful?
1 Thank Joanne B
A TripAdvisor Member
4 of 5 stars Reviewed April 4, 2016

I was in Hotel National this Easter with my family and we all loved it. The staff was exceptional. Breakfast and food very good. Swimming pool and spa very good. Agreement with a ski store and ski amenities great. Location is the best.

Helpful?
Thank A TripAdvisor Member
Porto, Portugal
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 30, 2016

We've just arrived from Zermatt, where my family and I passed 5 marvelous days in Hotel National Zermatt. Between adults and children we were 17! We had 5 rooms. Every room was comfortable, clean and big. Also soundproofing was excellent. The hotel is amazing and everything is made to make your holidays easier. The children had little ducks on the... More 

Helpful?
1 Thank Bernex
New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 29, 2016

Our experience at the Hotel National was fantastic. It started on Saturday, March 19th, after a long flight from New York to Zurich, and a beautiful train ride to Zermatt. After being picked up at the train station by the hotel’s electric car, we were greeted at the lobby by Michael Besser, who offered us welcome drinks and immediately made... More 

Helpful?
2 Thank FSP2016
Braintree
1 review
5 of 5 stars Reviewed March 5, 2016

A comfortable yet stylish home from home hotel, with fluffy robes and slippers provided and rubber ducks for bath time, whose guests are treated to top quality cuisine, made more enjoyable by friendly staff eager to serve. The hotel is superbly located with easy access to the stunning mountains surrounding the Swiss jewel of a village - Zermatt. The wellness... More 

Helpful?
Thank dtyrie
HotelNationalZ, Geschäftsführer at Hotel National Zermat, responded to this review

Dear Debbie Thank you so much for this sparkling review. Thank you also so much for taking the time and trouble to write it and post it up here on Trip Advisor - we really and truly do appreciate it. It was an absolute pleasure for all of us here in the Hotel National Zermatt to welcome yourself, Peter and... More 

London
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed February 22, 2016

We have just returned after spending 6 nights at the Hotel National over the half term period. We were a family of four with 2 children ages 12 and 15. This was our first visit to Zermatt and we arrived with some trepidation as for the last 15 years we have been to the same hotel in Chamonix for all... More 

Helpful?
Thank Gilly2222
HotelNationalZ, Geschäftsführer at Hotel National Zermat, responded to this review

Dear Gilly2222 We do not know where to start and where to end – this review of yours left us dazzled. It was so incredibly wonderful to read the passion and dedication you put into this prose! Our hearts are full of gratitude!!! We are overwhelmed that we have been the first choice after many years of skiing in Chamonix... More 

Redcliffe, Australia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 21, 2016 via mobile

Absolutely amazing hotel. From the minute I walked in, I was greeted with great customer service. I can see the hotel actually cared about their customers. The room was great sized and had a nice view of the Matterhorn. Had a great sleep, and the breakfast was amazing. The best breakfast I've had in a hotel for sure. Great hotel,... More 

Helpful?
Thank Logan M
HotelNationalZ, Geschäftsführer at Hotel National Zermat, responded to this review

Dear Logan Thank you for posting a lovely review of your stay at Hotel National Zermatt. We very much enjoyed reading your comments regarding rooms and breakfast, but most of all we always love hearing great feedback about our standards of service, especially as we pride ourselves on our Craftsmanship of Care and attention to detail, where the team strives... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
WITH US... ...you reach within 20 footsteps the fastest ski lift - within 3 min it takes you up to the first slopes (immediate connection to all neighbouring skiing areas) ...you can experience a level of service that will astound you ...you can enjoy a panoramic view every morning - all 54 of our rooms have a south-facing balcony, 41 of which offer an unimpeded view of the Matterhorn ... more   less 

Additional Information about Hotel National Zermat

Address: Matterstrasse 39, Zermatt 3920, Switzerland (Formerly Hotel National)
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $180 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel National Zermat 4.5*
Number of rooms: 54
Reservation Options:
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Also Known As:
National Hotel Zermatt
Hotel Style:
#8 Business Hotel in Zermatt
#11 Ski-In / Ski-Out Hotel in Zermatt
#16 Spa Hotel in Zermatt
#16 Luxury Hotel in Zermatt
#21 Romantic Hotel in Zermatt
#37 Family Hotel in Zermatt
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