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Hotel National Zermat

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#19 of 110 Hotels in Zermatt
Certificate of Excellence
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221 Reviews from our TripAdvisor Community

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Showing 112: English reviews
New Delhi, India
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

A nice and small hotel about 5 min drive from the station. Little far away from the main restaurant strip. Hotel staff are very helpful. The rooms were clean and well equipped with basic amenities however there was no fan or AC for warm days. Recommended for short stays only.

Helpful?
Thank akshitajain
Middletown, Connecticut
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

From the welcome drink to the full breakfast to the dinner (with extra courses so that we could sample the local specialities), the hotel staff was exceptionally friendly and helpfulness? I would rate this hotel proper in the "very nice" category. It is not in the "luxury" category, but the staff makes for a luxurious experience.

Helpful?
Thank Michael A
Sydney
Level Contributor
69 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 1 week ago

Wonderful stay. Our room was lovely - we had an alpine view and were happy with that. It was easy to walk to from the station, though we did take the electric car the following day. The tourist office is next to the station to offer directions if you are walking. We took the cable car up to the Matterhorn... More 

Helpful?
Thank RobynBSydney
Toronto, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Very nice room room (with Matterhorn view), excellent location. This was our second stay in this hotel. They provide shuttle service to help with the luggage. Staff is friendly, helpful and polite. Clean, well appointed room. Comfortable beds. We like hiking, and the hotel is within walking distance to Sunegga, Gornergrat and Matterhorn Paradise - three ways to get up... More 

Helpful?
Thank vic2r108
Las Vegas, Nevada
Level Contributor
81 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Everyone at this hotel seems to really love their job. They were all so pleasant and helpful. We had excellent service throughout our two night stay. The breakfast is especially notable (they have gluten free bread and soy milk if you have allergies) and they will cook eggs to order if they don't have any out already. We also did... More 

Helpful?
Thank Jenn W
1 review
5 of 5 stars Reviewed 4 weeks ago

I wanted to thank everyone at Hotel National, especially Fabio, for helping us have an amazing vacation. It all started with check in when Fabio told us to sit on the terrace and have a drink while our luggage was taken to our room. We enjoyed taking a moment to relax and enjoy the beautiful view of the Matterhorn. The... More 

Helpful?
Thank Deb S
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 14, 2016

Beautiful hotel in a beautiful setting. If you arrive by train, call and they will send their free shuttle to pick up you and your luggage. This hotel has a vintage look and feel. They give you a free drink. We chose hot chocolate which came with cookies. Wine, beer and other beverages were also offered. Wonderful free breakfast buffet... More 

Helpful?
Thank C5771RXsteveh
HotelNationalZ, Geschäftsführer at Hotel National Zermat, responded to this review

Dear C5771RXsteveh Thank you for posting a wonderful review of your stay at Hotel National Zermatt. We are delighted to hear you were greeted and treated graciously on arrival and during check-in enjoying your welcome drink. Thank you in particular for pointing out that we are a neither high end nor luxury operation, but rather a genuinely down to earth... More 

Durham
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed August 10, 2016

The Hotel has a well-deserved reputation for excellence. I won't waste too much space by listing all the fantastic aspects but they were numerous, the highlight being the staff. The pool is also great, unlike so many other Hotel pools that easily get 'tired'. This one is almost a mystical experience. I can't imagine any reasonable person being disappointed by... More 

Helpful?
Thank ItalianLakesRus
HotelNationalZ, Geschäftsführer at Hotel National Zermat, responded to this review

Dear ItalianLakesRus Thank you for taking the time to post a detailed and glowing review of your stay at Hotel National Zermatt and its breathtaking surroundings. I so enjoyed reading your kind words and compliments that I have already shared this with the entire team. We are delighted you enjoyed an impeccable stay with exemplary guest services throughout your visit,... More 

London, United Kingdom
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed August 3, 2016 via mobile

After being pickedup, a free drink and snack was lovely. Luggage taken to room and amenities explained. All rooms, yes ALL, have excellent mountain views, and it is spotless. The spa is as good as any 5 * in UK. Staff are very friendly, nothing too much trouble. Special mentions to Kim and Andrea, both marvellous. Only down side is... More 

Helpful?
Thank jont33
Malaysia
Level Contributor
2 reviews
5 of 5 stars Reviewed July 29, 2016 via mobile

Nice small hotel with great location right opposite Sunnega funicular station, 5 mins walk to Gornergrat Railway station. Best thing about the hotel was their great staffs - from driver who pick us up from Zermatt station to the front desk to restaurant manager and even their chef! They were all very friendly and helpful. Food in the restaurant was... More 

Helpful?
Thank ellatan2016
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
WITH US... ...you reach within 20 footsteps the fastest ski lift - within 3 min it takes you up to the first slopes (immediate connection to all neighbouring skiing areas) ...you can experience a level of service that will astound you ...you can enjoy a panoramic view every morning - all 54 of our rooms have a south-facing balcony, 41 of which offer an unimpeded view of the Matterhorn ... more   less 

Additional Information about Hotel National Zermat

Address: Matterstrasse 39, Zermatt 3920, Switzerland (Formerly Hotel National)
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $177 - $464 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel National Zermat 4.5*
Number of rooms: 54
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Also Known As:
National Hotel Zermatt
Hotel Style:
#8 Business Hotel in Zermatt
#11 Ski-In / Ski-Out Hotel in Zermatt
#16 Spa Hotel in Zermatt
#17 Luxury Hotel in Zermatt
#21 Romantic Hotel in Zermatt
#37 Family Hotel in Zermatt
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