We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel National Zermat

Show Prices
#19 of 110 Hotels in Zermatt
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel National Zermat
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"containerClass":null}
Add Photo Write a Review

211 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 106: English reviews
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful hotel in a beautiful setting. If you arrive by train, call and they will send their free shuttle to pick up you and your luggage. This hotel has a vintage look and feel. They give you a free drink. We chose hot chocolate which came with cookies. Wine, beer and other beverages were also offered. Wonderful free breakfast buffet... More 

Helpful?
Thank C5771RXsteveh
HotelNationalZ, Geschäftsführer at Hotel National Zermat, responded to this review

Dear C5771RXsteveh Thank you for posting a wonderful review of your stay at Hotel National Zermatt. We are delighted to hear you were greeted and treated graciously on arrival and during check-in enjoying your welcome drink. Thank you in particular for pointing out that we are a neither high end nor luxury operation, but rather a genuinely down to earth... More 

Durham
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Hotel has a well-deserved reputation for excellence. I won't waste too much space by listing all the fantastic aspects but they were numerous, the highlight being the staff. The pool is also great, unlike so many other Hotel pools that easily get 'tired'. This one is almost a mystical experience. I can't imagine any reasonable person being disappointed by... More 

Helpful?
Thank ItalianLakesRus
HotelNationalZ, Geschäftsführer at Hotel National Zermat, responded to this review

Dear ItalianLakesRus Thank you for taking the time to post a detailed and glowing review of your stay at Hotel National Zermatt and its breathtaking surroundings. I so enjoyed reading your kind words and compliments that I have already shared this with the entire team. We are delighted you enjoyed an impeccable stay with exemplary guest services throughout your visit,... More 

London, United Kingdom
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

After being pickedup, a free drink and snack was lovely. Luggage taken to room and amenities explained. All rooms, yes ALL, have excellent mountain views, and it is spotless. The spa is as good as any 5 * in UK. Staff are very friendly, nothing too much trouble. Special mentions to Kim and Andrea, both marvellous. Only down side is... More 

Helpful?
Thank jont33
Malaysia
Level Contributor
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Nice small hotel with great location right opposite Sunnega funicular station, 5 mins walk to Gornergrat Railway station. Best thing about the hotel was their great staffs - from driver who pick us up from Zermatt station to the front desk to restaurant manager and even their chef! They were all very friendly and helpful. Food in the restaurant was... More 

Helpful?
Thank ellatan2016
Denver, Colorado
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 16, 2016

The hotel earned their 5 stars before we even checked in. My wife and I decided to walk from the train station since it was such a nice day. We got lost (I made a left at the river = my bad) and my wife was getting tired, so we found a place for her to sit with the luggage... More 

Helpful?
1 Thank John W
Saint Louis, Missouri
2 reviews
5 of 5 stars Reviewed June 30, 2016 via mobile

This was one of the most charming, warm, inviting, welcoming places I have ever stayed with a magestic view of the Matterhorn from our balcony. WOW! We were greeted by the staff who took our bags and told us to relax and have a drink in the bar. The furniture was all beautiful wood and lambskin covered seats. There is... More 

Helpful?
Thank LV2SeeWorld
San Mateo, CA
Level Contributor
2 reviews
5 of 5 stars Reviewed June 22, 2016

The staff at Hotel National are one of the many reasons we keep coming back to this hotel. Zermatt is a beautiful "car less" village and skiing the Matterhorn is amazing. Skiing here is so easy especially since the hotel is across the street from the Sunnega, one of the ski lifts. This is more of a vertical tram straight... More 

Helpful?
Thank Heather W
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 17, 2016 via mobile

We only spent one night here, but wished it had been longer. The staff at the hotel were absolutely fantastic. Comfy, warm rooms, with balconies and a view of the Matterhorn. Delicious breakfast. Great location. Only disappointment was that the pool was closed while we were there. We would definitely stay there again.

Helpful?
1 Thank Joanne B
A TripAdvisor Member
4 of 5 stars Reviewed April 4, 2016

I was in Hotel National this Easter with my family and we all loved it. The staff was exceptional. Breakfast and food very good. Swimming pool and spa very good. Agreement with a ski store and ski amenities great. Location is the best.

Helpful?
1 Thank A TripAdvisor Member
Porto, Portugal
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 30, 2016

We've just arrived from Zermatt, where my family and I passed 5 marvelous days in Hotel National Zermatt. Between adults and children we were 17! We had 5 rooms. Every room was comfortable, clean and big. Also soundproofing was excellent. The hotel is amazing and everything is made to make your holidays easier. The children had little ducks on the... More 

Helpful?
2 Thank Bernex
Questions? Get answers from hotel staff and past guests. Ask a question

108 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (61)
Viewed
Room/Suite (7)
Viewed
Dining (1)
Viewed
View from Room (8)
Viewed
Hotel & Grounds (13)
Viewed
Other (32)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (47)
Viewed
Room/Suite (4)
Viewed
Other (43)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Zermatt hotels
0.1 mi away
Schlosshotel
Schlosshotel
#10 of 110 in Zermatt
4.5 of 5 stars 694 reviews
0.2 mi away
Parkhotel Beau Site
Parkhotel Beau Site
#8 of 110 in Zermatt
5.0 of 5 stars 615 reviews
0.2 mi away
BEST WESTERN Hotel Butterfly
Show Prices
Show Prices
Show Prices
0.4 mi away
No photo provided
Europe Hotel & Spa
#7 of 110 in Zermatt
5.0 of 5 stars 423 reviews
0.1 mi away
Chalet Hotel Schoenegg
Chalet Hotel Schoenegg
#9 of 110 in Zermatt
5.0 of 5 stars 357 reviews
0.0 mi away
Hotel Alpenhof
Hotel Alpenhof
#13 of 110 in Zermatt
4.5 of 5 stars 340 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
WITH US... ...you reach within 20 footsteps the fastest ski lift - within 3 min it takes you up to the first slopes (immediate connection to all neighbouring skiing areas) ...you can experience a level of service that will astound you ...you can enjoy a panoramic view every morning - all 54 of our rooms have a south-facing balcony, 41 of which offer an unimpeded view of the Matterhorn ... more   less 

Additional Information about Hotel National Zermat

Address: Matterstrasse 39, Zermatt 3920, Switzerland (Formerly Hotel National)
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $173 - $412 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel National Zermat 4.5*
Number of rooms: 54
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Travelocity, Hotwire, Odigeo, World Independent Hotel Promotion, HRS and Agoda so you can book your Hotel National Zermat reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
National Hotel Zermatt
Hotel Style:
#8 Business Hotel in Zermatt
#11 Ski-In / Ski-Out Hotel in Zermatt
#16 Spa Hotel in Zermatt
#16 Luxury Hotel in Zermatt
#21 Romantic Hotel in Zermatt
#37 Family Hotel in Zermatt
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay