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Gornergrat Dorf Hotel

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Gornergrat Dorf Hotel
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57 Reviews from our TripAdvisor Community

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Showing 28: English reviews
Reviewed May 22, 2016 via mobile

First ski trip to Switzerland, Zermatt was awesome and the Gornergrat Dorf Hotel was great. Not a four star hotel but very clean,convenient and a good value. Staff excellent and the meals on site were very good. My room was a single and it was very efficient and clean, let's face it I was there to ski and be outside...

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Helpful?
Thank John S
Meaford, ON
Reviewed September 1, 2015

We thoroughly enjoyed our stay at the Gornergrat Hotel, the rooms were more spacious than I had expected, very clean and comfortable. We had 2 rooms and both had a fantastic view of the Matterhorn. The hotel bar had great entertainment in the evening and the Breakfast was a real treat. The Hotel is conveniently located at the entrance of...

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Thank jonbr
JSchneider3920, Inhaber at Gornergrat Dorf Hotel, responded to this review

We are glad that you had enjoyed your stay with us at hotel Gornergrat.

Zurich, Switzerland
Reviewed April 25, 2015

My expectations are usually higher with Swiss hotels as they usually have higher standards on detail and operational excellence. This hotel therefore was quite disappointing for Swiss standards but average for international standards. The hotel is right at the train station, which is very convenient. The hotel itself is quite old and broken down and is in need of renovation....

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Thank CHTraveller67
Reviewed April 13, 2015

Owners have no values. I can not believe that we were not allowed a refund when we cancelled a booking 3 months in advance as my mother was diagnosed with cancer. we paid a full week in advance and gave them medical records. no refund for whole week...how callous? they tried to explain that their policy did not cover this....

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5Thank DC12344321
JSchneider3920, Inhaber at Gornergrat Dorf Hotel, responded to this review

As we had no such circumstance in December you must have MISTAKEN the hotel Kindly check and rectify you untruly comment.

Horsham, Australia
Reviewed January 9, 2015 via mobile

The restaurant has a fabulous Swiss specialty menu and great atmosphere. We ordered traditional Swiss delicacies and thoroughly enjoyed them. The waitress is lovely and the bartender is an absolute cracker. We had a great night out hear. Highly recommend.

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2Thank Robyn-Wendy
San Rafael, California
Reviewed January 7, 2015

Gornergrat Dorf Hotel- Much more lovely and charming than the photos we found online. I will post some of our own photos so you get a better idea about this little gem! Just so you know ... I am very picky and I loved this hotel.. so away we go with my review... I decided to make this my first...

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7Thank MelissaBradley
Bern, Switzerland
Reviewed July 25, 2014

We stayed at this hotel at the end of a trip on the Glacier Express. The hotel is located just across the street from train station, so it is very easy to find. We were very happy with the hotel, the rooms we had were nicely made up and while the bathrooms were clean and serviceable, the decor was a...

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3Thank JimD2007
Boston, Massachusetts
Reviewed April 17, 2014

Came here a ski trip with a group of 20. The room was nice. The pillows are very soft. You are right in the middle of town can easily walk to the slopes. It's also next door to the food coop. You can buy snacks and booze there. Each room has a fridge. Bring your own shower gel as they...

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Thank Kim J
Evanston, Illinois
Reviewed April 7, 2014

We stayed at this hotel on the night of April 5th. We arrived at Zermatt from Chur via Glacier Express. The is smack in front (on the right) of the station exit. We found the location very convenient. Some of the recent reviews of the hotel have not been very positive, however, we were quite happy with the hotel and...

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2Thank DR_DD
Oakton, Virginia
Reviewed January 7, 2014

The room smelled like cigarette smoke as soon as we got there. We raised the issue with management and, initially, nothing was done. Subsequently, after about two days, they offered to change our room, but they never acknowledged there was a problem or that it wouldn't occur in any other room. We left.

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Thank Jason B
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57 photos of this hotel

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Amenities

Highlights
  • Free Breakfast
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Services
  • Free Breakfast
  • Multilingual Staff
Official Description (provided by the hotel)
Central located by the main station in Zermatt Hotel with sauna and solarium; Restaurent-Bistro-Bar overlooking the main street, staff is multilingual. ... more   less 

Additional Information about Gornergrat Dorf Hotel

Address: Bahnhofstrasse 1, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $210 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Gornergrat Dorf Hotel 3*
Number of rooms: 60
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Also Known As:
Hotel Gornergrat Dorf
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Questions & Answers

Here's what travelers have asked, with answers from Gornergrat Dorf Hotel staff and other travelers.
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Questions? Get answers from Gornergrat Dorf Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room with the view to Matterhorn”
 of 5 bubbles CHTraveller67, Apr 25, 2015 | Read review
“We had the top floor 3 bedroom suite. It was 3 full bedroom and 3 full baths that all connected. It had an amazing view of the Matterhorn. What a gem!”
  • View of Matterhorn from our top floor family suite. Loved Gornergrat Dorf Hotel!
 of 5 bubbles MelissaBradley, Jan 7, 2015 | Read review
“Rooms 409 and 410 offer views of the Matterhorn from the terrace.”
 of 5 bubbles JimD2007, Jul 25, 2014 | Read review
“A room with a view over the town is great to capture the atmosphere.”
 of 5 bubbles GabBaz2212, May 2, 2012 | Read review
“Ask for a room with a balcony view of the Matterhorn, such as 304 or 305”
 of 5 bubbles howardbrenni, Aug 11, 2011 | Read review
5 of 5
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