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Gornergrat Dorf Hotel

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Bahnhofstrasse 1, Zermatt 3920, Switzerland
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53 Reviews from our TripAdvisor Community

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Showing 28: English reviews
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 22, 2016 via mobile

First ski trip to Switzerland, Zermatt was awesome and the Gornergrat Dorf Hotel was great. Not a four star hotel but very clean,convenient and a good value. Staff excellent and the meals on site were very good. My room was a single and it was very efficient and clean, let's face it I was there to ski and be outside... More 

Helpful?
Thank John S
Meaford, ON
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed September 1, 2015

We thoroughly enjoyed our stay at the Gornergrat Hotel, the rooms were more spacious than I had expected, very clean and comfortable. We had 2 rooms and both had a fantastic view of the Matterhorn. The hotel bar had great entertainment in the evening and the Breakfast was a real treat. The Hotel is conveniently located at the entrance of... More 

Helpful?
Thank jonbr
JSchneider3920, Inhaber at Gornergrat Dorf Hotel, responded to this review

We are glad that you had enjoyed your stay with us at hotel Gornergrat. More 

Zurich, Switzerland
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed April 25, 2015

My expectations are usually higher with Swiss hotels as they usually have higher standards on detail and operational excellence. This hotel therefore was quite disappointing for Swiss standards but average for international standards. The hotel is right at the train station, which is very convenient. The hotel itself is quite old and broken down and is in need of renovation.... More 

Helpful?
Thank CHTraveller67
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed April 13, 2015 via mobile

Owners have no values. I can not believe that we were not allowed a refund when we cancelled a booking 3 months in advance as my mother was diagnosed with cancer. we paid a full week in advance and gave them medical records. no refund for whole week...how callous? they tried to explain that their policy did not cover this.... More 

Helpful?
5 Thank DC12344321
JSchneider3920, Inhaber at Gornergrat Dorf Hotel, responded to this review

As we had no such circumstance in December you must have MISTAKEN the hotel Kindly check and rectify you untruly comment. More 

Travelers are raving about these Zermatt hotels

Horsham, Australia
Level Contributor
146 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed January 9, 2015 via mobile

The restaurant has a fabulous Swiss specialty menu and great atmosphere. We ordered traditional Swiss delicacies and thoroughly enjoyed them. The waitress is lovely and the bartender is an absolute cracker. We had a great night out hear. Highly recommend.

Helpful?
2 Thank Robyn-Wendy
San Rafael, California
Level Contributor
192 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 1,449 helpful votes
5 of 5 stars Reviewed January 7, 2015

Gornergrat Dorf Hotel- Much more lovely and charming than the photos we found online. I will post some of our own photos so you get a better idea about this little gem! Just so you know ... I am very picky and I loved this hotel.. so away we go with my review... I decided to make this my first... More 

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7 Thank MelissaBradley
Bern, Switzerland
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed July 25, 2014

We stayed at this hotel at the end of a trip on the Glacier Express. The hotel is located just across the street from train station, so it is very easy to find. We were very happy with the hotel, the rooms we had were nicely made up and while the bathrooms were clean and serviceable, the decor was a... More 

Helpful?
3 Thank JimD2007
Boston, Massachusetts
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed April 17, 2014

Came here a ski trip with a group of 20. The room was nice. The pillows are very soft. You are right in the middle of town can easily walk to the slopes. It's also next door to the food coop. You can buy snacks and booze there. Each room has a fridge. Bring your own shower gel as they... More 

Helpful?
Thank Kim J
Evanston, Illinois
Level Contributor
58 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed April 7, 2014

We stayed at this hotel on the night of April 5th. We arrived at Zermatt from Chur via Glacier Express. The is smack in front (on the right) of the station exit. We found the location very convenient. Some of the recent reviews of the hotel have not been very positive, however, we were quite happy with the hotel and... More 

Helpful?
2 Thank DR_DD
Oakton, Virginia
Level Contributor
3 reviews
1 of 5 stars Reviewed January 7, 2014

The room smelled like cigarette smoke as soon as we got there. We raised the issue with management and, initially, nothing was done. Subsequently, after about two days, they offered to change our room, but they never acknowledged there was a problem or that it wouldn't occur in any other room. We left.

Helpful?
Thank Jason B
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Breakfast
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Services
  • Free Breakfast
  • Multilingual Staff
Official Description (provided by the hotel)
Central located by the main station in Zermatt Hotel with sauna and solarium; Restaurent-Bistro-Bar overlooking the main street, staff is multilingual. ... more   less 

Additional Information about Gornergrat Dorf Hotel

Address: Bahnhofstrasse 1, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $157 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Gornergrat Dorf Hotel 3*
Number of rooms: 60
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Also Known As:
Hotel Gornergrat Dorf
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