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Hotel Bristol

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#35 of 110 Hotels in Zermatt
Certificate of Excellence
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Hotel Bristol
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288 Reviews from our TripAdvisor Community

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Showing 178: English reviews
1 review
5 of 5 stars Reviewed 2 weeks ago

The Bristol has a magical location. Well worth paying the extra for a Matterhorn view. Great staff, especially Julie, who accommodated our every wish. Good breakfast, comfortable beds and very clean. We, a middle aged couple, would highly recommend the Bristol.

Helpful?
Thank Sheila L
BristolZermatt, Leiter Front Office at Hotel Bristol, responded to this review

Thank you very much for this positive feedback! We are glad you enjoyed your stay! Regards Julie More 

Victorville
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Large room with comfortable bed, bath/shower combination, balcony with a view and free wifi. Nice dining room with complimentary breakfast. Working lift to reach upper floors. Great location to city center, restaurants, shops and transportation. Minutes walking distance to the Matterhorn Cable Car Station. Hotel provides free pick- up and drop-off to the train station.

Helpful?
Thank Scotty92394
BristolZermatt, Verkaufsleiter at Hotel Bristol, responded to this review

Dear Scotty92394 Thank you so much for staying with us and for your good rating. We hope to welcome you again in our hotel. Best regards from Zermatt, Your Hotel Bristol More 

Livermore, CA
Level Contributor
88 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel Bristol has been renovated and is very nice, we stayed for 6 nights in August. We had an amazing view of the Matterhorn from our room on the third floor ... location is great and the bed was extremely comfortable, one of the best ever for a hotel . This checks major boxes in Zermatt of course!! Reception and... More 

Helpful?
Thank C K
BristolZermatt, Manager at Hotel Bristol, responded to this review

Thank you very much for your positive feedback! We have noted your remarks and will keep them in mind for future improvements. Thank you! More 

Level Contributor
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Very nice Hotel at perfect location. Great breakfest where you can make your own pancakes. Very familyfriendly with great areas for the children to play at and toys to borrow. Rooms are nice with perfect view over Matterhorn (on one side of the Hotel). Very nice and helpful straff!

Helpful?
Thank Karolin H
BristolZermatt, Leiter Front Office at Hotel Bristol, responded to this review

Thank you very much for the feedback! We are very glad you enjoyed your stay! Greetings from the Moutains! More 

Gatineau, Canada
Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed August 22, 2016

Zermatt is an amazing area to visit and do outdoor activities in the Alpes. The Bristol Hotel proved to be very good value for money as we could stay there for only one night. The hotel is nicely located and their balcony view of the Matterhorn is truly appreciated. The breakfast was good and we truly enjoyed being able to... More 

Helpful?
Thank Dan_Explorateur
BristolZermatt, Frontdesk at Hotel Bristol, responded to this review

Thank you very much for your kind review. We hope to see you in Zermatt again! More 

Level Contributor
113 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 stars Reviewed August 17, 2016 via mobile

The triple occupancy room was very small with no space to keep the luggage. Washroom was also small and the sliding door didn't provide the privacy to the person using the washroom. From the small balcony attached to the room view of Zermatt was good. Hotel is located about 700 M from zermatt train station, near to the church. Buffet... More 

Helpful?
Thank Jatin9030
BristolZermatt, Leiter Front Office at Hotel Bristol, responded to this review

Thank you very much for staying with us and your feedback! We have noted your remarks about the triple room and will inform the management. We are sorry that no one was offering to help, we have an entrance with no steps to the hotel, our staff is happy to help. More 

Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed August 11, 2016

The management neglected to oversee an error made with a 3rd party website where an additional room was booked in my name. We caught the error 2 months in advance and I did not receive any clear direction on what to do. LITERALLY NO ANSWERS FOR 8 WEEKS. At the last minute, the hotel informed me to cancel the second... More 

Helpful?
Thank LAYLA1779
BristolZermatt, Manager at Hotel Bristol, responded to this review

Dear Mrs Argenti, The rooms you booked were NON-REFUNDABLE, which means you get no refund once cancelled as the conditions mention when booking. The room you have booked and the room having stayed in are the same, as on your confirmation. We are sad to hear you did not enjoy your stay here. More 

Geneva
Level Contributor
72 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed July 31, 2016 via mobile

Good hotel, especially for the price we obtained through booking.com Overall very good experience especially the breakfast and the new SPA. Very friendly staff as well. The hotel is family friendly and has a game room for kids and a huge trampoline outside which was awesome! My daughter loved it! However the issue we had is that we slept very... More 

Helpful?
Thank rafaelshumy
BristolZermatt, Leiter Front Office at Hotel Bristol, responded to this review

Thank you very much for your kind words! We are gald you enjoyed our hotel. Regarding the warmth , we are very sorry to hear you slept bad. In Zermatt the rooms generally have no airconditioning, since in the mountains in the evening its cool. Regarding the bedsheeting we can always change them on request. More 

Coppet, Switzerland
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 26, 2016 via mobile

The hotel is located in a nice place, we had a spectacular view of Matterhorn from our room. The hotel was minimal, but room was so clean, renovated, large bathroom, free wifi, big balcony. Breakfast was included, and they offered nice selection of local cheese, ham, nice bread, and coffee tastes good! Great value for the money!!!

Helpful?
Thank yumikogva
BristolZermatt, Leiter Front Office at Hotel Bristol, responded to this review

Thank you very much for this nice feedback! We are glad you enjoyed it!! More 

Boston, Massachusetts
Level Contributor
147 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed July 16, 2016

My husband and I are on a 'train around Switzerland' vacation that I designed. 20 years ago I had made my first visit to Zermatt, drawn by the magnificent Matterhorn mountain. I was surprised that my memories of that time in Zermatt and the layout of this small, but very active town were foggy. As in Arosa (our previous stop),... More 

Helpful?
Thank ElizRes
BristolZermatt, Manager at Hotel Bristol, responded to this review

Thank you very much for this nice description of the Hotel and the Dinner! We are glad you enjoyed your stay and hope to see you once more around here! More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Babysitting

Additional Information about Hotel Bristol

Address: Schluhmattstrasse 3, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $162 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Bristol 3*
Number of rooms: 49
Reservation Options:
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Also Known As:
Bristol Hotel Zermatt
Hotel Style:
#24 Family Hotel in Zermatt
#25 Spa Hotel in Zermatt
#33 Romantic Hotel in Zermatt
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