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Hotel Bristol

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#32 of 110 Hotels in Zermatt
Certificate of Excellence
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Hotel Bristol
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278 Reviews from our TripAdvisor Community

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Showing 174: English reviews
Gatineau, Canada
Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Zermatt is an amazing area to visit and do outdoor activities in the Alpes. The Bristol Hotel proved to be very good value for money as we could stay there for only one night. The hotel is nicely located and their balcony view of the Matterhorn is truly appreciated. The breakfast was good and we truly enjoyed being able to... More 

Helpful?
Thank Dan_Explorateur
BristolZermatt, Frontdesk at Hotel Bristol, responded to this review

Thank you very much for your kind review. We hope to see you in Zermatt again! More 

Level Contributor
111 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The triple occupancy room was very small with no space to keep the luggage. Washroom was also small and the sliding door didn't provide the privacy to the person using the washroom. From the small balcony attached to the room view of Zermatt was good. Hotel is located about 700 M from zermatt train station, near to the church. Buffet... More 

Helpful?
Thank Jatin9030
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The management neglected to oversee an error made with a 3rd party website where an additional room was booked in my name. We caught the error 2 months in advance and I did not receive any clear direction on what to do. LITERALLY NO ANSWERS FOR 8 WEEKS. At the last minute, the hotel informed me to cancel the second... More 

Helpful?
Thank LAYLA1779
BristolZermatt, Manager at Hotel Bristol, responded to this review

Dear Mrs Argenti, The rooms you booked were NON-REFUNDABLE, which means you get no refund once cancelled as the conditions mention when booking. The room you have booked and the room having stayed in are the same, as on your confirmation. We are sad to hear you did not enjoy your stay here. More 

Geneva
Level Contributor
71 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Good hotel, especially for the price we obtained through booking.com Overall very good experience especially the breakfast and the new SPA. Very friendly staff as well. The hotel is family friendly and has a game room for kids and a huge trampoline outside which was awesome! My daughter loved it! However the issue we had is that we slept very... More 

Helpful?
Thank rafaelshumy
BristolZermatt, Leiter Front Office at Hotel Bristol, responded to this review

Thank you very much for your kind words! We are gald you enjoyed our hotel. Regarding the warmth , we are very sorry to hear you slept bad. In Zermatt the rooms generally have no airconditioning, since in the mountains in the evening its cool. Regarding the bedsheeting we can always change them on request. More 

Coppet, Switzerland
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is located in a nice place, we had a spectacular view of Matterhorn from our room. The hotel was minimal, but room was so clean, renovated, large bathroom, free wifi, big balcony. Breakfast was included, and they offered nice selection of local cheese, ham, nice bread, and coffee tastes good! Great value for the money!!!

Helpful?
Thank yumikogva
BristolZermatt, Leiter Front Office at Hotel Bristol, responded to this review

Thank you very much for this nice feedback! We are glad you enjoyed it!! More 

Boston, Massachusetts
Level Contributor
147 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed July 16, 2016

My husband and I are on a 'train around Switzerland' vacation that I designed. 20 years ago I had made my first visit to Zermatt, drawn by the magnificent Matterhorn mountain. I was surprised that my memories of that time in Zermatt and the layout of this small, but very active town were foggy. As in Arosa (our previous stop),... More 

Helpful?
Thank ElizRes
BristolZermatt, Manager at Hotel Bristol, responded to this review

Thank you very much for this nice description of the Hotel and the Dinner! We are glad you enjoyed your stay and hope to see you once more around here! More 

Mumbai (Bombay), India
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 4, 2016 via mobile

We have booked two rooms and visited this hotel in late June. Sharing our experience if that help fellow travellers. Good:- They pick you up from Zermat station. It's 5 min easy walk otherwise. From our rooms (amazing view of Matterhorn mountain ranges) and surrounding area. Kids area; reading area. You can have a good walk around the hotel (... More 

Helpful?
Thank NRoy1975
BristolZermatt, Leiter Front Office at Hotel Bristol, responded to this review

We are very happy about this wonderful review! Thank you! We are very glad you enjoyed your stay and hope to see you once more! More 

Mumbai, India
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed June 30, 2016 via mobile

Hotel Bristol is an awesome hotel just walking distance from everything in the lovely village of zermatt.. room is nice with a balcony and a lovely view of not only the mountains but the river flowing and a cathedral. Although wish I had the Matterhorn view room . But no worries.. get down. And the Matterhorn is there right in... More 

Helpful?
Thank Lakhanis
BristolZermatt, Reception at Hotel Bristol, responded to this review

Thank you very much for your kind words. We are looking forward to welcome you in Zermatt again. More 

San Diego, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 27, 2016 via mobile

Hard to find a better hotel with better views of the Matterhorn and mountains around Zermatt. I easily walked the Bristol from the train station passing all the shops and restaurants. So friendly and helpful. Love the large siting area around the bar and fireplace.

Helpful?
Thank Mel G
BristolZermatt, Reception at Hotel Bristol, responded to this review

Thank you so much for your rewiev, Happy you enjoyed it. More 

A TripAdvisor Member
4 of 5 stars Reviewed June 21, 2016 via mobile

The Hotel is very well located, 2 - 3 minutes walk from the main town street, 5 - 10 minutes from the metro station. Our room was very large by European standards, with a balcony that lets you enjoy an excellent view of the Matterhorn. Breakfast was good, service with a smile and staff at the reception were helpful, guiding... More 

Helpful?
Thank A TripAdvisor Member
BristolZermatt, Leiter Front Office at Hotel Bristol, responded to this review

Thank you so much for your nice words! We are very glad you enjoyed our hotel and Zermatt as its a magical place! We hope to greet you once more! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Babysitting

Additional Information about Hotel Bristol

Address: Schluhmattstrasse 3, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $163 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Bristol 3*
Number of rooms: 49
Reservation Options:
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Also Known As:
Bristol Hotel Zermatt
Hotel Style:
#24 Family Hotel in Zermatt
#24 Spa Hotel in Zermatt
#33 Romantic Hotel in Zermatt
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