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Hotel Ambiance

#56 of 110 Hotels in Zermatt
Certificate of Excellence
Riedstrasse 98, Zermatt 3920, Switzerland
Hotel amenities
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64 Reviews from our TripAdvisor Community

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Showing 32: English reviews
israel
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

location away from the center but no problem. Very tiny budget room,be sure not to book it in winter.balcony only one chair.breakfast average.our stay 5 nights they didnt change nothing at the breakfast ! Haughty attitude from the host wife.very thin walls.You can hear somebody using the toilet in another room.Nearby railway to Gornergrat ,you can hear the train pass(... More 

Helpful?
Thank shuranet
Melbourne, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel with great staff. We enjoyed the jacuzzi after our walks and then the views of the Matterhorn from our balcony we spectacular. Breakfast was everything we wanted, although you could pay more for extra special coffee.

Helpful?
Thank Ian M
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is exactly what I expect from a 3 1/2 star hotel. The rooms are nice, clean, and seemed new. Where this place lacks is the service. They offer a free breakfast but then nickel and dime you by charging if you want bacon and eggs or coffee. There's no fridge in the room. Their hot tub is one... More 

Helpful?
Thank Aaron E
Andre K, Manager at Hotel Ambiance, responded to this review
Google Translation

Guten Tag und Danke, Aaron das Sie bei uns in Zermatt waren. Für Ihre Anmerkung ebenfalls, Danke. Wir sind bestrebt... More 

Portland, Oregon
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We've stayed in this hotel 4 times. The view of the Matterhorn from our room and our balcony was superb. The room was comfortable and well equipped. They weren't serving dinner every night while we were there but the 2 dinners we did have were very good. The breakfast buffet had excellent choices.

Helpful?
Thank Katherine A
Level Contributor
4 reviews
5 of 5 stars Reviewed June 9, 2016 via mobile

The staff and accommodations at Hotel Ambiance were lovely. The view of the Matterhorn was breathtaking and the location was both convenient and peaceful. The room was well kept and we had the chance to visit with a few of the staff members who were both accommodating and delightful.

Helpful?
Thank Stacey S
Shanghai, China
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 12, 2016

We enjoyed our stay at hotel ambiance. Our room is clean and nice, and have a balcony with breathtaking Matterhorn view. The breakfast is delicious. The only disadvantage to me is the location. It's not central located and has some stairs to climb. Except this point, everything is perfect.

Helpful?
Thank JimmyjsC
Andre K, Inhaber at Hotel Ambiance, responded to this review

Dear JimmyjsC thank you very much for your kind feedback! We are happy that you enjoyed your stay in our hotel! We are 5 minutes away from the main street therefor we have a breathtaking Matterhorn view ;-) See you soon again in Zermatt! your A-Team More 

Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 16, 2016

10 minute walk from the train station but I would suggest getting a taxi instead of dragging suitcases through the snow and uphill. The staff were exceptional, breakfast was included and had a decent range. They offer a packed lunch for 8 CHF (sandwich, apple, drink, chocolates) which was definitely worth it (order the day before). Room was neat, warm,... More 

Helpful?
Thank Sophie M
Andre K, Inhaber at Hotel Ambiance, responded to this review

Thank you for your kind feedback dear Sophie! We are happy that you enjoyed your stay in our hotel! We hope you had a nice travel back home?! Best regards from sunny Zermatt! :) More 

London, England
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed February 5, 2016

We really enjoyed our stay at this nicely situated hotel. It's close enough to the centre of town to be able to reach all the ski runs yet is peacefully situated to enjoy the peace and beauty of the mountains. We did opt for a superior room and loved being able to look from our bed and see the top... More 

Helpful?
Thank fletcher58
Andre K, Manager at Hotel Ambiance, responded to this review

Thank you very much for your great feedback. We are so glad to hear that you loved the Matterhorn view from our deluxe room and that you were very satisfied with our service and staff. We would be happy to welcome you again to our hotel during your next stay in Zermatt! More 

Stavanger
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 5, 2016 via mobile

Fantastic hotel! Fairly priced, with renovated modern rooms, centrally located, really good breakfast and amazing view to the Matterhorn from the jacuzzi in the yard and from the room. The family who runs the hotel is very pleasant and service minded and you can see they take pride in their work. Will definitely come back!

Helpful?
Thank Lise N
Andre K, Manager at Hotel Ambiance, responded to this review

Thank you so much for your great feedback Lise! We are happy that you enjoyed your stay at the Ambiance and especially appreciated the amazing view form our rooms and from the jacuzzi. We look forward to your next visit...hopefully soon! More 

Level Contributor
119 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed January 12, 2016 via mobile

We booked for a superior room but got an upgrade for free when we reached there for a deluxe room with matterhorn view. The view to Matterhorn was not directly from inside the room, but from the balcony, in the specific room. This made no big difference though, as due to the weather the Matterhorn was not in view anyway.... More 

Helpful?
1 Thank Dimitris K
Andre K, Manager at Hotel Ambiance, responded to this review

Thank you so much for sharing your experience at our hotel. It's a pity that you didn't get to enjoy the Matterhorn view because of the weather...a good reason to come back and stay with us again! Kind regards from the A-Team. More 

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Amenities

Highlights
  • Restaurant
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
  • Wheelchair access
Things to do
  • Restaurant
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Multilingual Staff
Official Description (provided by the hotel)
The Hotel Ambiance in Zermatt offers unobstructed views of the Matterhorn from most of its rooms, gourmet cuisine, free Wi-Fi. You can reach the Ambiance hotel from the Zermatt train station within a 10-minute walk. The Sunnegga Express cable car is only 660 yards from the hotel. All rooms have a private bathroom and a cable TV. Most of them also feature a balcony. The Hotel Ambiance's restaurant is one of only 300 Gilde Restaurants in Switzerland, dedicating themselves to gourmet cuisine from market-fresh products. ... more   less 

Additional Information about Hotel Ambiance

Address: Riedstrasse 98, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $138 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Ambiance 3.5*
Number of rooms: 25
Reservation Options:
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Also Known As:
Ambience Hotel
Hotel Style:
#30 Ski-In / Ski-Out Hotel in Zermatt
#50 Romantic Hotel in Zermatt
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