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Resort Hotel Alex

Traveler (487)
Room & Suite (84)
Dining (51)
Certificate of Excellence

About

#32 of 109 hotels in Zermatt
Location
Cleanliness
Service
Value
Certificate of Excellence
Popular Valais Hotel in 5-story chalet built of stone & natural wood, with side courtyard & abstract-art mural on front.
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Property amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room service
Bar/Lounge
Spa
Breakfast included
Babysitting
Banquet Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Shuttle Bus Service
Tennis Court
Wheelchair access
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Room features
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Charming
695Reviews
2Q+A
100Room tips
Traveler rating
  • 526
  • 122
  • 29
  • 11
  • 7
Time of year
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Popular mentions
Huge, gorgeous room with spectacular woodwork (throughout the hotel). Robes, slippers, jetted tub, double sinks, FOUR closets plus a big balcony with a view of the Matterhorn (when the clouds decide to let it peek through). This hotel was founded in 1960 by a mountain guide/ski
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Response from Anna Maria B, Inhaber at Resort Hotel Alex
Responded 3 weeks ago
Dear guest, We are most happy to hear that you have so much enjoyed your stay with us and that our hotel left such a deep inpression to you. It is wonderful when our guests still see the special woodwork and interior we have. Hopefully you will be back soon. All the very best to you yours, Christina Perren
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The hotel is in a very good location and is truly unique. The craftsmanship is exceptional with every room being unique. The staff was nice and the food very good. If you appreciate craftsmanship, this is the place to stay..
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Response from Anna Maria B, Inhaber at Resort Hotel Alex
Responded 3 weeks ago
Dear guest, Thank you for your wonderful comment. We are most happy that you have fully enjoyed your time being with us. Hopefully we can have you back in the near future. Very best regards Christina Perren
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Hotel Alex is a legend in Zermatt hospitality and deserves appreciation in all aspects. Suite was spacious and well equipped. Booked half board. Nice breakfast. Dinner 4-course was always perfect and culinary ambitious. Liked the grill specialities. Wellness well appointed and
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My husband and I have just stayed in this wonderful hotel for our first holiday without children for 25 years and as a silver wedding anniversary celebration. We were not disappointed either in the hotel or Zermatt. The hotel is an interesting mix of cosy, quirky and surprises
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Response from Anna Maria B, Inhaber at Resort Hotel Alex
Responded Apr 10, 2019
Dear Mr. & Mrs. Hamill, We hope that you had a safe journey back home. Thank you so much for your wonderful comments and we are so happy that you have enjoyed your stay with us. Hopefully we can have you back soon. All the very best to both of you and your children. Yours very truly, Christina & Team
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The hotel Alex has become our family’s home from home for a week in March/ April for a number of years now, but this year it really surpassed itself in the quality of service. We love the style of the hotel and as we keep returning as regulars are warmly welcomed back by all of
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Response from Anna Maria B, Inhaber at Resort Hotel Alex
Responded Apr 2, 2019
Dear loyal guest, Thank you so much for your wonderful comment. We are most happy that you and your lovely Family have so much enjoyed being with us. Hope to have you back next year. All the very best and sincere regards yours, Christina Perren
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PRICE RANGE
$251 - $479 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
alex hotel zermatt
LOCATION
SwitzerlandSwiss AlpsCanton of ValaisZermatt
NUMBER OF ROOMS
84
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