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Schlosshotel

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Schlosshotel
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683 Reviews from our TripAdvisor Community

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Showing 352: English reviews
Ormond Beach, Florida
Level Contributor
7 reviews
6 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We arrived at the Taxi depot and the Hotel pick up was Ready. Boris took care of the luggage and when we arrived in the room, it was very clean and excellent modern room. The breakfast was the Best. Amazing good people.

Helpful?
Thank msfrsouth
Portsmouth, United Kingdom
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed 3 nights with my Mum. I contacted the hotel prior to arrival to let them know we were arriving late. They left our keys and information in a prearranged place for us to collect. The hotel is not on the main road but down a small Lane opposite the railway station. We stayed in a junior suite and I... More 

Helpful?
1 Thank HelenC229
Alex Jr P, Manager at Schlosshotel, responded to this review

Dear HelenC229 We would like to thank you for your amazing review about the Schlosshotel. It’s our pleasure that you enjoyed your upgrade into a Luxury Suite with all the nice features and that you had relished our breakfast buffet. We would be happy to be recommended by you and welcome you again. Your Schosshotel-Team More 

Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We thoroughly enjoyed our stay at Schlosshotel. The staff at the reception desk were very welcoming and helpful, and both our room and common areas were pleasant and attractive. The hotel is centrally located but tucked away enough to be quiet, and our balcony had a good view of the Matterhorn. The swimming pool and spa area were a lovely... More 

Helpful?
Thank Elizabeth P
Alex Jr P, Manager at Schlosshotel, responded to this review

Dear Elizabeth P Thank you very much for you amazing review about the Schlosshotel. We are pleased to hear that you enjoyed your time here and could revive in the spa area after a hike in the mountains. We would look forward to welcome you again here with us. Your Schlosshotel-Team More 

USA, Ohio, Cincinnati
Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here in a Junior Suite for about $320 a night. It's a very nice hotel you will enjoy staying at. That said, if you are sorting through possibilities: The four star hotel's lobby and rooms do have a four/five star look, but amenity wise, it's more like a three star hotel. There's a breakfast room, but you won't find... More 

Helpful?
Thank CrankyCritic
Jecheon, South Korea
1 review
5 of 5 stars Reviewed 2 weeks ago

It was very good choice. Excellent Breakfast, very comfortable room, great swimming pool and sauna ! I really enjoyed and surely will choose the Schlosshotel next time. Very close from the station and riding service to the station was also available.

Helpful?
Thank novamoi
Alex Jr P, Manager at Schlosshotel, responded to this review

Dear novamoi Many thanks for your excellent review about the Schlosshotel. We are delighted that you enjoyed your room, our spa area and breakfast and you had a nice time in Zermatt. It would give us great pleasure to welcome you back with us. Your Schlosshotel-Team More 

Aiken, South Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very close to the train and cable car. Breakfast was very good with a selection of many cereals, juices, fruit, cold cuts and home made breads that you can cut off yourself. Good choice of restaurants in the town and within walking distance. The room was always in apple pie condition when we came back to it.

Helpful?
1 Thank ajffrank
Alex Jr P, Manager at Schlosshotel, responded to this review

Dear ajffrank The Schlosshotel thanks you very much for your charming review. We are pleased that you liked our breakfast and enjoyed your stay with us. We will forward your compliments to our housekeeping. It would make us happy to welcome you again. Your Schlosshotel-Team More 

Oshkosh, Wisconsin
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked directly through the Schlosshotel website (don't bother with booking.com or trip advisor) for a double occupancy room and were upgraded to a Junior suite at no extra charge. Our room faced the Matterhorn and besides from a few chimneys we had a spectacular view to enjoy a few swiss beers and catch the Iceland v France match. The... More 

Helpful?
2 Thank Ben K
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Very welcoming hotel. 100% 5 stars. Extremely clean, modern and high standards. Perfect location, right near the train station but still tucked away so very peaceful. I used the gym and spa area today, I was highly impressed. As a personal trainer I always look for top quality equipment and this was definitely top quality. I then went into the... More 

Helpful?
1 Thank Anna L
Alex Jr P, Manager at Schlosshotel, responded to this review

Dear Anna L. Thank you so much for your marvelous review. We are really pleased that you enjoyed you stay with us and that you benefited from our high standard gym room and relaxed in the spa area. We hope the rest of our stay was as perfect as the beginning. It would be a pleasure to accommodate you another... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My room is 400 so it has a nice view. Location is also very close to train station so it's easy to catch the train even at last minute. But Room 400 hasn't have direct elevator access so I had a hard time to getting the luggage up to the room, even it's only 1 floor up. Also, the shuttle... More 

Helpful?
1 Thank Alan T
Alex Jr P, Manager at Schlosshotel, responded to this review

Dear Alan T. Thank you very much for your review. We hope that you still enjoyed your stay with us and we assure you that our porter is always available on request for the arrival and departure of our guest and would also be happy to bring the luggage to the room. We hope to welcome you back and wish... More 

Sydney, Australia
Level Contributor
317 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A good hotel on the Swiss Alps, on a beautiful time of the year. Friendly, helpful staff. Spacious, clean and comfortable room with a reasonably good bathroom. Breakfast included in the booking, so I do not know what it would cost as an additional extra, but it was really nice and worth the cost.

Helpful?
1 Thank Dimitris L
Alex Jr P, Manager at Schlosshotel, responded to this review

Dear Dimitris L. Thank you very much for your pleasant review and we are happy that you enjoyed your stay with us. As a bed and breakfast the costs of the breakfast is always included in our room price and we glad, that you savour it. It would be a pleasure for us to welcome you again in our hotel.... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Welcome at the Schlosshotel in Zermatt! In our Hotel with 49 luxury rooms and Suites everyone feels good. Chose your room or your Suite just according to your wishes and requirements. At the Schlosshotel, very centrally located in Zermatt, you live a fairytale! Only 50m from the train station, very close to the main road and next to the Gorngergratbahn. ... more   less 

Additional Information about Schlosshotel

Address: Bahnhofplatz 18, Zermatt CH-3920, Switzerland (Formerly Alex Schlosshotel )
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $218 - $406 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Schlosshotel 4*
Number of rooms: 48
Reservation Options:
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Also Known As:
Schlosshotel Tenne Zermatt
Schlosshotel Tenne Hotel Zermatt
Hotel Style:
#4 Family Hotel in Zermatt
#5 Ski-In / Ski-Out Hotel in Zermatt
#7 Spa Hotel in Zermatt
#8 Luxury Hotel in Zermatt
#26 Romantic Hotel in Zermatt
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