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Schlosshotel

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Schlosshotel
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695 Reviews from our TripAdvisor Community

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Showing 358: English reviews
Wokingham, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The room was very stylish, while still being practical and comfortable. The indoor pool was great for a refreshing swim after a day out in the mountains. Breakfast delicious, and general atmosphere friendly and welcoming!

Helpful?
Thank Cleanuplady
Wellington, New Zealand
Level Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A Swiss style exterior to this hotel with a blend of modern and Swiss style architecture internally. Situated at one end of the town centre the hotel is close to the railway station. On a clear day there is a good view of the Matterhorn from the hotel entrance. Rooms are comfortable and ours had a separate shower. The breakfast... More 

Helpful?
Thank FreddyII
Zurich, Switzerland
Level Contributor
95 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Schlosshotel is really great - each visit is so pleasant! Nice rooms, centrally situated, a cosy swimming pool & SPA, a very good breakfast and attentive and polite staff - what more can one wish for? It was my 2nd stay and I know I will keep returning.

Helpful?
Thank filipinka
Alex Jr P, Manager at Schlosshotel, responded to this review

Dear filipinka Thank you very much about your fantastic review about the Schlosshotel and all the compliments about the rooms, the Spa-area, our breakfast buffet and staff. It is a really nice to hear, that your stay here with us was the second time and it would be a big pleasure to welcome you back with us again. Your Schlosshotel-Team More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

My wife and myself stayed here for 3 days. The rooms are a good size with easy acess to the town. We had half board and the food was very good. The waiters very attentive and friendly. The free pass on the venicalar very good. Will return

Helpful?
Thank Paul W
Alex Jr P, Manager at Schlosshotel, responded to this review

Dear Paul W Thank you very much for your excellent review about the Schlosshotel and we are happy that you enjoyed your stay with us. As we do not have a restaurant, we are a bit confused about the comment that you had half board. However we are really grateful about your review. It would be a pleasure to welcome... More 

dubai
Level Contributor
71 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 4 weeks ago

our room was overlooking the zermatt railway station with the snow-capped matterhorn mountain ranges- what a fantastic sight- -even the hotel is very nice- good rooms , clean - lovely breakfast- but the only drawback was that there is no room-service- for everything we have to come down to the ground floor and collect -like tea leaves, milk or napkins... More 

Helpful?
Thank hiro b
Alex Jr P, Manager at Schlosshotel, responded to this review

Dear Hiro B We would like to thank you for your great review and we are happy that you enjoyed your time with us. Especially thank you for the compliments about the rooms and their cleanliness and the breakfast. Since the reception team also takes over the bar in the summer, therefore there is no room service. But we provide... More 

Celje, Slovenia
Level Contributor
2 reviews
5 of 5 stars Reviewed 4 weeks ago

After half a year me and my husband decided to come back in Schlosshotel to spend our honeymoon. We wanted to spend also some summer days in Zermatt and it was memorable. The hotel is on the top from each view - hospitality, facilities, cleanliness, breakfast offer, reception servise...... I highly recommend and I know we will come back.

Helpful?
Thank vanjaskoflek
Alex Jr P, Manager at Schlosshotel, responded to this review

Dear vanjaskoflek Thank you so much for your amazing review you wrote about the Schlosshotel. It is our pleasure to have made your honeymoon relaxing and memorable. We would also like to thank you for the compliments for our hospitality, the hotel and its cleanliness, our breakfast buffet and reception services. We would be happy to welcome back with us... More 

Ormond Beach, Florida
Level Contributor
8 reviews
7 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

We arrived at the Taxi depot and the Hotel pick up was Ready. Boris took care of the luggage and when we arrived in the room, it was very clean and excellent modern room. The breakfast was the Best. Amazing good people.

Helpful?
Thank msfrsouth
Alex Jr P, Manager at Schlosshotel, responded to this review

Dear msfrsouth We would like to thank you for your wonderful review about the Schlosshotel and we are happy that you enjoyed your stay from the beginning on. Also many thanks for your praise about our breakfast buffet and our staff. We would be pleased to welcome you back with us another time. Your Schlosshotel-Team More 

Portsmouth, United Kingdom
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed July 20, 2016 via mobile

Stayed 3 nights with my Mum. I contacted the hotel prior to arrival to let them know we were arriving late. They left our keys and information in a prearranged place for us to collect. The hotel is not on the main road but down a small Lane opposite the railway station. We stayed in a junior suite and I... More 

Helpful?
1 Thank HelenC229
Alex Jr P, Manager at Schlosshotel, responded to this review

Dear HelenC229 We would like to thank you for your amazing review about the Schlosshotel. It’s our pleasure that you enjoyed your upgrade into a Luxury Suite with all the nice features and that you had relished our breakfast buffet. We would be happy to be recommended by you and welcome you again. Your Schosshotel-Team More 

Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 18, 2016

We thoroughly enjoyed our stay at Schlosshotel. The staff at the reception desk were very welcoming and helpful, and both our room and common areas were pleasant and attractive. The hotel is centrally located but tucked away enough to be quiet, and our balcony had a good view of the Matterhorn. The swimming pool and spa area were a lovely... More 

Helpful?
Thank Elizabeth P
Alex Jr P, Manager at Schlosshotel, responded to this review

Dear Elizabeth P Thank you very much for you amazing review about the Schlosshotel. We are pleased to hear that you enjoyed your time here and could revive in the spa area after a hike in the mountains. We would look forward to welcome you again here with us. Your Schlosshotel-Team More 

USA, Ohio, Cincinnati
Level Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed July 17, 2016

Stayed here in a Junior Suite for about $320 a night. It's a very nice hotel you will enjoy staying at. That said, if you are sorting through possibilities: The four star hotel's lobby and rooms do have a four/five star look, but amenity wise, it's more like a three star hotel. There's a breakfast room, but you won't find... More 

Helpful?
2 Thank CrankyCritic
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Bar/Lounge
  • Spa
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Concierge
Official Description (provided by the hotel)
Welcome at the Schlosshotel in Zermatt! In our Hotel with 49 luxury rooms and Suites everyone feels good. Chose your room or your Suite just according to your wishes and requirements. At the Schlosshotel, very centrally located in Zermatt, you live a fairytale! Only 50m from the train station, very close to the main road and next to the Gorngergratbahn. ... more   less 

Additional Information about Schlosshotel

Address: Bahnhofplatz 18, Zermatt 3920, Switzerland (Formerly Alex Schlosshotel )
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $220 - $446 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Schlosshotel 4*
Number of rooms: 48
Reservation Options:
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Also Known As:
Schlosshotel Tenne Zermatt
Schlosshotel Tenne Hotel Zermatt
Hotel Style:
#4 Family Hotel in Zermatt
#5 Ski-In / Ski-Out Hotel in Zermatt
#7 Spa Hotel in Zermatt
#8 Luxury Hotel in Zermatt
#26 Romantic Hotel in Zermatt
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