We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hotel Pollux

Show Prices
#55 of 109 Hotels in Zermatt
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Pollux
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

153 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 109: English reviews
Yorkshire, United Kingdom
Reviewed 3 days ago NEW

The staff and owners are the most friendly and welcoming people you could ever meet. They are always trying to the best they can for you. The room we had was immaculate. Modern and warm and cosy. The bar downstairs is a wonderful place for a drink pre dinner or late evening. The breakfast choice was varied and delicious. The...

 Report
Helpful?
Thank jimmy922
Boston, Massachusetts
Reviewed 6 days ago NEW

We really enjoyed our stay at the Hotel Pollux. This is a family-run inn-type hotel that is cozy and feels local and historical and yet also modern and sharp at the same time. We booked only a couple of months before a peak holiday period, and we were just so glad this worked out so well. And the bar is...

 Report
Helpful?
Thank Allison F
Reviewed 1 week ago

Great location a short walk from the train station and central to all activity in this charming village. A short electric taxi ride to the ski lifts. The staff was friendly and helpful, the room was large, comfortable and beautifully appointed, the bar area was lively each night, the restaurant excellent, the morning breakfast room also just great with a...

 Report
Helpful?
Thank Steven P
West Hlls, Ca
Reviewed 1 week ago

Hotel Pollux is less than a 5 minute walk from the train station. It is nicely located in the town center- great for evening strolls at night. We were there for the Christmas Winter Holiday and it was beautiful. The entire staff is very friendly and helpful with getting you connected with your adventure needs. There is a ski rental...

 Report
Helpful?
Thank Rachel G
Sydney
Reviewed 2 weeks ago

We really enjoyed out 4 nights here. It is centrally located, there is an awesome bar and the rooms were great. There is a ski room which can be accessed off the street as well. The staff were very nice and were also went to the attached restaurant, which was excellent. We will certainly stay here again next time we...

 Report
Helpful?
Thank Andygeo86
Los Angeles, California, United States
Reviewed 2 weeks ago

Just got back from here for the Christmas holiday. The service was just outstanding! I should have got the names of the two lovely ladies that worked the front desk as they assisted us with everything from ski equipment rentals to private full day ski lessons for my wife. The food was very good too and the lounge area was...

 Report
Helpful?
Thank Cole G
Atlantic City, New Jersey
Reviewed November 23, 2016

I've been three times just for the views. A little dated but if you don't mind that 70's vibe.... clean and assemble to nice restaurants. Ask for the rooms facing the Matterhorn and be prepared to be amazed in the morning when you open the curtains!

 Report
Helpful?
Thank Sarah5321
Westport, Connecticut
Reviewed November 15, 2016

We stayed in this hotel for one night. We were lucky we were on the upper floor, in back of the hotel. From the room we were able to see the Matterhorn, through the windows in the roof. Although the rooms were not too large, they were more than adequate for 2 people. The beds were comfortable and the area...

 Report
Helpful?
Thank richc46
Chertsey, United Kingdom
Reviewed November 13, 2016 via mobile

I just called in for lunch. It is a comfortable restaurant, very clean and a good menu. I had good service and the price was reasonable. The meal was well presented and very enjoyable. I sat in the lounge bar after the meal, it was warm and cosy. I will return.

 Report
Helpful?
Thank Alan M
Fort Worth, Texas
Reviewed October 31, 2016

While on a business trip to Switzerland, my wife and I decided to visit Zermatt on the weakend. This is an alpine village that has everything you could hope for. The only vehicles are the small taxis and hotel "busses", golf carts on steroids really, that raom the streets. We stayed at the Hotel Pollox situated right in the middle...

 Report
Helpful?
Thank Steve M
Questions? Get answers from hotel staff and past guests. Ask a question

167 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (80)
Viewed
Dining (9)
Viewed
Pool/Beach Area (3)
Viewed
Hotel & Grounds (18)
Viewed
Room/Suite (20)
Viewed
View from Room (7)
Viewed
Bathroom (1)
Viewed
Other (22)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (87)
Viewed
Hotel & Grounds (36)
Viewed
Room/Suite (24)
Viewed
Dining (12)
Viewed
Business Center/Function Rooms (5)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Zermatt hotels
0.0 mi away
Hotel Testa Grigia
Hotel Testa Grigia
#23 of 109 in Zermatt
276 reviews
0.1 mi away
Hotel Schweizerhof & Residence
0.1 mi away
Hotel Simi Zermatt
Hotel Simi Zermatt
#64 of 109 in Zermatt
201 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
Hotel Walliserhof Zermatt
Hotel Walliserhof Zermatt
#88 of 109 in Zermatt
6 reviews
0.0 mi away
Hotel Alphubel Zermatt
Hotel Alphubel Zermatt
#83 of 109 in Zermatt
57 reviews
0.1 mi away
Tschugge
Tschugge
#67 of 109 in Zermatt
104 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurant Pinte
Restaurant Pinte
Cuisines: Swiss, International, European
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Conference Facilities

Additional Information about Hotel Pollux

Address: Bahnhofstrasse 28, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $227 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Pollux 4*
Number of rooms: 35
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Agoda and Priceline so you can book your Hotel Pollux reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pollux Hotel Zermatt
Hotel Style:
#34 Ski-In / Ski-Out Hotel in Zermatt
#35 Luxury Hotel in Zermatt
#47 Family Hotel in Zermatt
#60 Romantic Hotel in Zermatt
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Hotel Pollux staff and other travelers.
1 question
Ask a question
Questions? Get answers from Hotel Pollux staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I actually liked the street view - it's fun to see the "scene" outside. And it was plenty quiet.”
  • View of the street, to the left
  • View from the window
  • View of the street to the right
  • View to the right, w sun streaming
  • View from the room door
 of 5 bubbles AllisonF984, 6 days ago | Read review
“405 street view that is great for people watching but no Matterhorn view”
 of 5 bubbles ColeG34, 2 weeks ago | Read review
“Ask for the rooms with views to the Matterhorn.”
 of 5 bubbles Sarah5321, Nov 23, 2016 | Read review
“Top floor at back of hotel, for best view of Matterhorn”
 of 5 bubbles richc46, Nov 15, 2016 | Read review
“Request a room on the mountain side, it will be quieter.”
 of 5 bubbles jpnyy2, Sep 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay