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Hotel Monte Rosa

#57 of 110 Hotels in Zermatt
Certificate of Excellence
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Hotel Monte Rosa
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172 Reviews from our TripAdvisor Community

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Showing 112: English reviews
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This 5-Star hotel was fabulous and located at the bottom of the Matterhorn mountain. Very Swiss and very old-fashioned maintaining it's elegance. We had a room with two balconies with stupendous views of the Alps. The service was top-shelf and their breakfasts exquisite. We felt like Kings and Queens and totally spoiled. Great shopping and terrific restaurants. Beautiful scenery and... More 

Helpful?
Thank Debra R
Scarborough, United Kingdom
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Arriving to Zermatt for the first time we were collected from the railway station in an electric hotel vehicle. The hotel has lots of history but is very much 4 star, beds are very comfortable with duvet and pillows as fluffy as marshmallows, big bathroom with shower over bath and large soft whiter than white bath sheets. Staff are friendly... More 

Helpful?
Thank Ridleydidley
Geneva, Switzerland
1 review
1 of 5 stars Reviewed 2 weeks ago

The breakfast was comprised of industrial quality products and was well below the standard of the breakfast offered last year. The rooms were very noisy due to the addition of the hotel's new restaurant located in the garden directly below the rooms. Music and laughter could be heard until midnight. The rooms smelled of food. The view of the kitchen... More 

Helpful?
Thank sotmalak
SeilerHotelsZermatt, Leiter Gästebetreuung at Hotel Monte Rosa, responded to this review

Dear Sotmalak, Firstly I would like to thank you for taking the time to review your recent stay at our historical Hotel Monte Rosa. We truly value the opinions of our valued guests like you enabling us to mantain and indeed, where necessary, improve our service. I was very disappointed to hear of your experience during your stay with us... More 

Philadelphia, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We visited in July and the hotel was great. It was directly across from the square with a wonderful bar and entertainment. We had a suite and there was lots of room. We could see the Matterhorn from our balcony! The woman at the desk was very helpful in getting us a reservation at a wonderful restaurant. We would highly... More 

Helpful?
Thank Darla118
USA, Ohio, Cincinnati
Level Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed July 18, 2016

I've stayed in several hotels in Zermatt and this one is wonderful. They toss around four stars here like they rate themselves, but this truly is a four star plus hotel. It's location is perfect, across from the Hotel Zermatterhof. I prefer this central location. You are where the "action" is and steps from the cable cars as well. This... More 

Helpful?
Thank CrankyCritic
Surrey
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 9, 2016

We were the first guests of the summer season starting 17th June 2016. We selected the Monte Rosa because it had excellent, well deserved reviews and because it had the unpretentious but friendly and professional feel we like in a hotel. It has the traditional décor which we prefer but with modern facilities. Its sister hotel has the spa facilities... More 

Helpful?
Thank CaroleandcoSurrey
New York City, New York
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 4, 2016

I stayed here for a weekend of skiing in Zermatt. We had a suite which was more than comfortable for 4 people. Modern bathrooms, comfortable beds and spacious. Delicious and generous breakfast. Good restaurant for dinner, as well -- excellent servers and bartender. Ski shop delivered and picked up my rentals and I received a discount through hotel. Shares a... More 

Helpful?
Thank adsless
Banbury, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed March 22, 2016

The hotel is full of history as it was the first hotel in Zermatt. There are many interesting old photos in the attractive pine sitting rooms - where tea is also served. We have been going here for a long time and it's wonderful to see many of the same staff members still there, and they are efficient, friendly and... More 

Helpful?
Thank dis24dive
SeilerHotelsZermatt, Leiter Front Office at Hotel Monte Rosa, responded to this review

Dear Clients, Thank you very much for your positive review! It is always a pleasure to welcome our repeat guests as we were all one big family! We boast a lot of loyal clients who keep on visiting us every year because of the relaxed atmosphere, the good food and the friendly staff. After much thought and consideration our management... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed March 10, 2016

Staff at this hotel are extremely friendly, helpful( nothing is too much trouble) and consequently a stay at the Monte Rosa is always a relaxing and enjoyable experience. The key though is that it is always consistent having stayed there a number of times over the last ten years- as a result you always want to go back.

Helpful?
Thank 655rupert
SeilerHotelsZermatt, Leiter Front Office at Hotel Monte Rosa, responded to this review

Dear Clients, Thank you very much for your glowing review! We are delighted to hear this from returning guests! Our sole aim is „Hospitality by Heart“ which is to have all our guests feel at home and looked after, so we are pleased you felt this. We are very much looking forward to welcome you back soon at our historical... More 

Sao Paulo, SP
1 review
5 of 5 stars Reviewed March 8, 2016

We stayed 3 nights in Monte Rosa and were amazed with the quality of the service and friendly atmosphere. The staff is super friendly and make you feel home. They have arranged all of our restaurant reservations, ski passes, ski lessons, everything was easy and pleasant. The room was comfortable and cozy with a beautiful view to Matterhorn. Breakfast was... More 

Helpful?
Thank Mariana R
SeilerHotelsZermatt, Leiter Front Office at Hotel Monte Rosa, responded to this review

Dear Guests, We are thrilled to read such a beautiful review from you! Thank you so much! We are happy to hear that you liked everything during your stay! We will pass your lovely comments to our staff. It has been an absolute pleasure to have looked after you and we can’t wait to seeing you back! Warm regards The... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Multilingual Staff
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about Hotel Monte Rosa

Address: Bahnhofstrasse 80, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $210 - $587 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Monte Rosa 4*
Number of rooms: 41
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Also Known As:
Monte Rosa Hotel
Monte Rosa Zermatt
Hotel Style:
#23 Romantic Hotel in Zermatt
#35 Luxury Hotel in Zermatt
#38 Family Hotel in Zermatt
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