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Hotel Mont Cervin Palace

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Traveler (308)
Room & Suite (109)
Dining (21)
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Overview
  • Excellent86%
  • Very good9%
  • Average3%
  • Poor1%
  • Terrible1%
Travelers talk about
“ski room”(28 reviews)
“train station”(33 reviews)
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
5 Star Hotel
All hotel details
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Reviews (533)
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345 results
Traveler rating
299
33
9
2
2
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LanguageEnglish
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299
33
9
2
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1 - 5 of 345 reviews
Reviewed 1 week ago

The Mont Cervin Palace is in a great location, the concierge is amazing and can help you get ski passes, restaurant reservations, guides etc. There are ski rentals and lockers downstairs which makes getting out on the slopes easy. Be careful if you book through...More

Thank zoenicole819
Reviewed 1 week ago

Although we had not called in advance when we arrived at the station the hotel immediately sent the stage coach and horses to pick us up. The experience continued to be exceptional from the ski room with individual lockers to the pool and spa which...More

Thank Brady K
Reviewed 2 weeks ago

We just got back from six days in Zermatt. This was a long-awaited return to a resort that I haven’t been to in nearly 30 years. As a kid I skied many times in the Swiss Alps, including Zermatt. Now, as an (older) father of...More

2  Thank WillTell1307
Reviewed 2 weeks ago

I want to thank and congratulate the staff at Mont Cervin Palace Hotel for what was perhaps the most enjoyable and memorable vacation I can recall. We were so warmly greeted by the hotel staff upon arrival, and that same helpful attitude was consistent with...More

Thank Sniveler
Response from SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin PalaceResponded 2 weeks ago

Dear TripAdvisor Member We were so pleased to read your excellent review on your recent stay here at the Mont Cervin Palace. It fills us with great joy to learn that you enjoyed your stay so much and to hear you describe this to have...More

Reviewed 4 weeks ago

Having frequented this hotel for many years, I am amazed that its already high standard continues to improve. All the staff are more than helpful, even under the most difficult of circumstances. When trapped in the town due to the avalanches in January, the head...More

Thank gooch333
Response from SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin PalaceResponded 3 weeks ago

Dear TripAdvisor Member Thank you so very much for your delightful evaluation of your experience staying at the Mont Cervin Palace. We are thrilled to read your fantastic feedback and especially the compliments on our team, which we shall pass on to them. Thank you...More

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Most Booked Properties in Zermatt, Switzerland
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Pool
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$423 - $1,065 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Zermatt
#7 Romantic Hotel in Zermatt
#20 Luxury Hotel in Zermatt
#25 Spa Hotel in Zermatt
#25 Family Hotel in Zermatt
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$423 - $1,065 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Zermatt
#7 Romantic Hotel in Zermatt
#20 Luxury Hotel in Zermatt
#25 Spa Hotel in Zermatt
#25 Family Hotel in Zermatt
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (308)
Room & Suite (109)
Dining (21)
Pool & Beach (7)
Business Center & Event Rooms (2)
Questions & Answers
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kimf983
January 29, 2018|
AnswerShow all 5 answers
Response from N M K | Reviewed this property |
There are no real Avalanches only controlled explosives to stop any snow slides. If the weather is too bad the lifts are stopped. I was in Zermatt last week and sat in the hotel one day due to bad visibility and high... More
1
Vote
Kenneth T
January 12, 2018|
AnswerShow all 3 answers
Response from married96 | Reviewed this property |
First class hotel that puts your safety above all else. If conditions are unsafe you can be assured they will close the indoor pool. They will monitor the weather and protect you if necessary.
0
Votes
Katrina V
June 6, 2016|
AnswerShow all 2 answers
Response from Rm S | Reviewed this property |
I would think if you want to avoid a long train Journey then fly to Geneva or Zurich depending on the flight time and Train schedule.. bestway then is to take the train from the airport (1 stop via visp) to Zermatt.. I have... More
0
Votes
Room Tips
"All the rooms here should be good and quiet."
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"There are two buildings next to each other. I wanted to be in the main building to make sure we had the best..."
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"a few rooms might have Matterhorn views but from the higher back rooms there are lovely village/mountain..."
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"I would recommend keeping away from the street side as it can be a little noisy at the weekend when people..."
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