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Hotel Mont Cervin Palace

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409 Reviews from our TripAdvisor Community

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Showing 266: English reviews
Firenze, Italy
Level Contributor
113 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 stars Reviewed yesterday NEW

In late July we visited for four nights at this centrally located hotel. There is nothing to fault whatsoever in our stay. They have been doing what they do for many years and keep improving with time as a good hotel must. The only thing that was an issue is the lack of air-conditioning. However they will immediately send up... More 

Helpful?
Thank rtdFirenze_Italy
Sydney, Australia
Level Contributor
7 reviews
7 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

We were moved from the main hotel to an apartment across the road which was very spacious and clean. Only issue was the room had no kettle no coffee machine one shower designed for small people and a shower curtain that meant that at the end of every shower we had to avoid the flooded floor. Food was OK but... More 

Helpful?
Thank james1949brown
Dubai, United Arab Emirates
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We spend 5 days (July 2015) at the hotel and had multiple rooms. Our duplex suite was one of the best I have stayed at and had incredible views of the Matterhorn. The hotel has a nice gym and pool and the staff are very friendly and helpful. They go the extra distance to make your stay pleasant. As we... More 

Helpful?
Thank Taas2685
Florida
Level Contributor
447 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Would say -- this is a very lovely hotel. Not everyone can have a view of the Mtn; we didn't. That said, the room was in the Villa section, was spacious and with all amenities. Would tell you that their floors are hard wood-- key word is 'hard' (on you feet). The hotel supplies evening slippers. (Hotels caters to skies... More 

Helpful?
Thank Track1089
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member How wonderful to hear that your recent stay at the Mont Cervin Palace lived up to all expectations. Your comments about the service provided, ambiance and food are much appreciated. We look forward to sharing your kind compliments with the team and hope to see you again soon. Warm regards Simone & André Seiler Management / Hosts More 

Salt Lake City, Utah
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I can't remember what made me smart enough to go with The Palace rather than the 14 or 15 higher rated hotels, but something in the reviews caught my eye and voila, a great, great stay. The staff was everywhere without smothering. Even at the train station on our arrival, when I couldn't spot the hotel vehicle, when I asked... More 

Helpful?
Thank Morriosity
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member It fills us with great pride to know that you rate the Mont Cervin Palace higher than it is actually ranked on the platform of TripAdvisor. Thank you for sharing your comments and the experience made. We do hope we will be given the pleasure to welcome you back to the Mont Cervin Palace in the not... More 

Michigan
Level Contributor
101 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is historical in the town and right in the heart of Zermatt. The hotel staff will do anything to make your stay an unforgettable experience. Our first morning in Zermatt, we got up early to watch the sun rise over the Matterhorn. That was a fun experience. When we got back to the hotel lobby, I asked if... More 

Helpful?
Thank DonandSheron
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member We would like to thank you very much for sharing your feedback on your recent stay with us at the Mont Cervin Palace. Thank you for all your kind comments, it is most rewarding to hear that you enjoyed your visit and that the hotel, in particular our location and our colleagues exceeded your expectations. We will... More 

Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We realized we were headed somewhere special when greeted at the train station by a horse and carriage. The delightful experience continued as we were welcomed as if old friends by the hotel staff. We were treated to a well apointed room, with a comfortable bed, and a balcony view of the great Mountain. We had several meals outside in... More 

Helpful?
Thank Sheryl F
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member Thank you so much for your kind review and for taking the time to convey such wonderful comments about your recent stay with us at the Mont Cervin Palace! The team was so happy to receive your praise and they are all very proud! They truly care and such comments are so gratifying and motivating. We are... More 

Dublin, Ohio
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a 5 star hotel deserving of it's rating. From the front desk to the hotel and spa experience, this hotel was truly superb. Yes, the Matterhorn was wonderful to experience, but comfort and ambience are unsurpassed here. The pools and spa were exceptional.

Helpful?
Thank jcsrivrad
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member Thank you for taking the time to share your thoughts on the Mont Cervin Palace on the platform of TripAdvisor. We are delighted to learn that your visit was such a wonderful experience and it gives us great pleasure to read your kind words on our services and facilities. Hoping to welcome you back in the not... More 

Canton of Geneva, Switzerland
Level Contributor
212 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 stars Reviewed 1 week ago

We have enjoyed a two night stay at Mont Cervin Palace. The hotel is one of the few high end hotels accepting dogs - we arrived with our mountain dog and he was made very welcome. All staff have an excellent 5* training and we felt well looked after. We stayed in the annexe building - perhaps it contains rooms... More 

Helpful?
1 Thank JitkaW
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member We are glad you choose to spend your holidays at the Mont Cervin Palace and to read your positive feedback on this platform. We pride ourselves on our personalised service, so it is always brilliant to read such wonderful comments about our team and we will be sure to share your very kind words with the whole... More 

Orlando, FL
Level Contributor
351 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 nights as part of a tour. This is a 5 star property in the middle of the tourist district (Actually it seems as if the whole town is a tourist district) and has the look and feel of old Switzerland. Reception was extremely friendly and the concierges were all exceedingly personable and helpful (Hint: Pick up... More 

Helpful?
Thank gatorboyOrlando_FL
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member It was such a pleasure to have you staying with us and a pleasure to pamper and take care of you. Thank you so very much for taking the time to review the Mont Cervin Palace on TripAdvisor. It means so very much to us and we appreciate it greatly. The Mont Cervin Palace is rather a... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
International Hotel in six-story traditionally Swiss building located in village center. ... more   less 

Additional Information about Hotel Mont Cervin Palace

Address: Bahnhofstrasse 31, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $356 - $810 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Mont Cervin Palace 5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Mont Cervin Palace Zermatt
Mont Cervin Palace Hotel
Hotel Style:
#4 Business Hotel in Zermatt
#7 Romantic Hotel in Zermatt
#8 Spa Hotel in Zermatt
#9 Luxury Hotel in Zermatt
#26 Family Hotel in Zermatt
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