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Hotel Mont Cervin Palace

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#21 of 109 Hotels in Zermatt
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Mont Cervin Palace
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456 Reviews from our TripAdvisor Community

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Reviewed yesterday NEWvia mobile

Our stay at Mont Cervin Palace was lovely. The sight of the hotel's horse drawn carriage dashing through the streets is reminiscent of something from the past. It is generally available before 5pm for guests arriving from the train station with luggage and from 11pm for checkouts. They also have shuttles to bring guests to and from the station. We...

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Helpful?
Thank MauriceRogers
Marlow, United Kingdom
Reviewed 1 week ago via mobile

Zermatt really is a beautiful place, especially with a fresh fall of snow that we experienced whilst staying there. The hotel is in a perfect location, within walking distance of the centre and train station. It has an inter connected ski hire shop plus boot room, that even has its own coffee and afternoon tea refreshments. The spa here is...

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Helpful?
Thank Tim A
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member Thank you so very much for taking the time to review the Mont Cervin Palace on TripAdvisor. We are absolutely thrilled to read of what an enjoyable and memorable stay you had with us. It was a great pleasure to have you staying here and we hope this won’t be your last visit. It is of enormous...

Geneva, Switzerland
Reviewed 1 week ago

Fantastic bedrooms, excellent service, first class boot room and ski service, wonderful staff, great breakfast, good evening bar ambience, but, there is something missing in the whole package. Maybe it is a lack of general atmosphere, maybe just the impact of being an exceptionally well run 5 star hotel, but we felt a little "flat" whilst staying here

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Helpful?
Thank David T
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member It was a pleasure to welcome you to the Mont Cervin Palace in Zermatt, and we can't thank you enough for your kind review. It makes us happy to learn that you were impressed with many aspects of our property and by the level of service our team provided but we are very sorry to learn that...

New York
Reviewed 4 weeks ago

First we were upgraded to a lovely suite facing the Matterhorn. The room and living room were very large. The bed and (2) baths could not have been more comfortable. I found the decor nice but very impersonal.....overall the hotel is very large and somewhat impersonal. The rooms had been recently redone.....Oddly seating in the living room was VERY uncomfortable.....and...

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Helpful?
Thank Snowbunny91
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member Many thanks for taking the valuable time to post a review on your recent stay at the Mont Cervin Palace. We were sorry to read that you were a little disappointed with certain aspects of your stay, especially the lighting in the guest room as well as the décor and character of the hotel. The Mont Cervin...

Geneva, Switzerland
Reviewed 4 weeks ago

the hotel is perfectly located on the main promenade in Zermatt, being a car free Village. the hotel doesn not suffer from car pollution or noise. once you arrive to Zermatt station you can be picked up by a hotel horse carriage, which is very nice and makes you feel immediately welcomed even before reaching the hotel. the hotel public...

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Thank Emadedward
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member Thank you very much for taking the time to leave us such a wonderful review. We are all so pleased to read your kind words, and to know that you felt very well cared for during your stay with us at the Mont Cervin Palace. We are thrilled that you enjoyed every aspect of your stay and...

Bern, Switzerland
Reviewed 4 weeks ago via mobile

We've received an upgrade to an 60 m2 Alpine Classic Open Junior Suite (in the "Petit Cervin" giving to the north) although having booked just 2 days ahead and the hotel, we were told, was fully booked. Thank you ! For a 5* hotel I would expect a hanger on the balcony. Otherwise the hotel is ok, and you get...

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Helpful?
Thank ChrKueng
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor member Many thanks for taking the opportunity to share your review of your recent stay at the Mont Cervin Palace. We are pleased to note that you found our team to be very friendly and efficient. On the other hand we are sorry to learn that you were not completely satisfied with your room The dates of your...

Sydney, Australia
Reviewed February 8, 2017

We stayed here in early Jan. Originally booked for 9 nights but ditched Barcelona and extended it to a fortnight. Easily the best overall place we've ever stayed in (and we only ever do 5 star, which I appreciate sounds somewhat precious but it's relevant to the comparison of the peer group!). Expensive but not prohibitively so when compared to...

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Thank PManwar
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member Wow – what a glowing review and fantastic comments on your recent stay at the Mont Cervin Palace. Thank you for taking the time to review your stay on this platform. We are delighted that you had a thoroughly enjoyable experience, and happy to hear that you truly appreciated the attention to detail provided by our teams,...

Portola Valley, California
Reviewed January 30, 2017

My wife and I spent a wonderful week during January 2017 at the Mont Cervin Palace. The hotel is in perfect location in the center of town with an unobstructed view of the Matterhorn. From the moment we were picked up in a horse drawn carriage at the train station until our departure, we enjoyed every minute of our stay....

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1Thank David D
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member It is heart-warming to know that we have succeeded in creating a five-star experience for you. Thank you so much for sharing your glowing review and kind compliments to our team. We are thrilled to read you are specially mentioning the location of the hotel and our horse drawn carriage, as well as two of the 14...

Christ Church Parish, Barbados
Reviewed January 21, 2017

This is definitely one of the best hotels of The Leading Hotels of the World.Great architecture - old palace. Located in one of the best places in the world - just fancy you have a room with a view of beautiful Matterhorn /yes this sexy mountain you know from Toblerone chocolate bar/. My room was really something. Hotel offers Spa...

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Thank _albi_widders
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member Thank you for taking the time to review your recent stay with us at the Mont Cervin Palace We are absolutely thrilled to learn of your excellent experience, in particular that you found our hotel to be one of the best hotels of The Leading Hotels of the World, with a service and location worthy of the...

San Francisco
Reviewed January 13, 2017

First of all, if you are in the contemplation stage of a potential visit to Zermatt, stop thinking and book your trip! Its a cozy, magical village with epic skiing in the winter and countless outdoor activity option in the summer. You will not be disappointed with the decision. Now that you are on your way, book your room at...

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Thank GQSFGUY
SeilerHotelsZermatt, Geschäftsführer at Hotel Mont Cervin Palace, responded to this review

Dear TripAdvisor Member What a glowing review. Thank you so very much for taking the time to share your experience of your recent stay at the Mont Cervin Palace on the platform of TripAdvisor. We are delighted to read you had such an enjoyable stay and you kind words on our excellent service, well-appointed rooms, our central location, and our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
International Hotel in six-story traditionally Swiss building located in village center. ... more   less 

Additional Information about Hotel Mont Cervin Palace

Address: Bahnhofstrasse 31, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $432 - $1,513 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Mont Cervin Palace 5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Mont Cervin Palace Zermatt
Mont Cervin Palace Hotel
Hotel Style:
#4 Business Hotel in Zermatt
#7 Romantic Hotel in Zermatt
#17 Luxury Hotel in Zermatt
#19 Spa Hotel in Zermatt
#26 Family Hotel in Zermatt
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Mont Cervin Palace staff and other travelers.
4 questions
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london
over a year ago

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Questions? Get answers from Hotel Mont Cervin Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Suites are fantastic - but not cheap!”
 of 5 bubbles davidtU7526QA, 1 week ago | Read review
“View of the Matterhorn”
 of 5 bubbles Snowbunny91, 4 weeks ago | Read review
“Definitely the room with the Matterhorn view, with a supplement of course”
 of 5 bubbles Emadedward, 4 weeks ago | Read review
“Ask for a room facing the Matterhorn.”
 of 5 bubbles I1702VCdavidd, Jan 30, 2017 | Read review
“Book a rooms with Matterhorn view”
 of 5 bubbles GQSFGUY, Jan 13, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question