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Hotel Alpenhof

#11 of 110 Hotels in Zermatt
Certificate of Excellence
Matterstrasse 43, Zermatt 3920, Switzerland
Hotel amenities
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313 Reviews from our TripAdvisor Community

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Showing 184: English reviews
Zurich, Switzerland
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Nice Hotel, but you need to book the renovated rooms only. The Spa is small, but clean and the pool has a good size. The gym is mini, but you can use the one of the sister hotel. The staff is super friendly although at times they lack capacity, both in the restaurant and at the reception, which leads to... More 

Helpful?
Thank Andrea S
1 review
5 of 5 stars Reviewed 1 week ago

An absolute pleasure staying here, literally everything is spot on! The food, the bar, the smoking room, the spa, everything! But what I appreciated most was the staff - the most welcoming, friendly and helpful staff I've met. I don't think I can choose another hotel in Zermatt after staying at the Alpenhof!

Helpful?
Thank Eddie R
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed at the Alpenhof Hotel Zermatt end of June 2016 as a solo traveller! Had a lovely time! Everything was in walking distance for attractions! Everything you need in there. The hotel and staff (especially reception/porters and waiting on staff! 10/10).. Very helpful, very welcoming and very friendly! Anything you wanted they were more than happy to do for you!... More 

Helpful?
Thank sessez
Mumbai (Bombay), India
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had the priviledge to stay at the Alpenhof during my recent visit to Zermatt. The hotel has been refurbished recently and has an imposing lobby area. there are comfortable seats which you may use to laze around and do some leisurely reading! The rooms are unique with a bathtub right in the middle of it! The wash basin is... More 

Helpful?
Thank Amod1509
Kolkata (Calcutta), India
Level Contributor
15 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

stayed in wellness alpenhof for a week in may /june this year overall experience was good nothing to complain about . we stayed in the junior suite , the room was clean and comfortable had two balconies one with the view of matterhorn other with the view of the stream / river which kind of bisects Zermatt . the staff... More 

Helpful?
Thank sanjeevphu
Taipei
1 review
5 of 5 stars Reviewed 2 weeks ago

3E- Excellent location, excellent service, and excellent room. At the balcony of my room, I can see the Matterhorn Peak and enjoy the magnificent sunrise in the morning. I believe I will book and check in again!

Helpful?
Thank asafeng
London, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I cannot recommend this hotel highly enough. Incredibly stylish and modern, in a perfect location next to the river Vispa, really close to the train station and Gornergrat Bahn. The staff were exceptionally friendly, helpful, knowledgeable, hardworking and attentive. The hotel owner was also really friendly and helpful. The food (especially the lamb) was delicious and they had an exceptional... More 

Helpful?
Thank paulchristian168
Little Rock, Arkansas
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Hotel Alpenhof is located in a great little village in the Alps that is unique in the fact that cars are not allowed. You take a train from the bottom of the mountain to the village and walk or take "baby taxi's" as I call them, to get around. They are golf carts on steroids. The hotel itself was recently... More 

Helpful?
Thank TravelBuggard
Gothenburg, Sweden
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Beautiful interior all the way from the reception to the hotel room and spa. Food is very good as well as the gorgeous breakfast. Service is friendly and helpful. Just few meters to the lift for hiking in the alps. Would definately recommend this hotel if you visit Zermatt.

Helpful?
Thank AnnikaDavidsson
2 reviews
5 of 5 stars Reviewed June 19, 2016

Stayed for 3 nights in June. The hospitality has been sensed before the trip when hotel staff responded quickly to my inquiries via email. Upon arrival at 10pm, hotel shuttle service was still arranged (the shuttle service seemed to have ended at 8pm), which was followed by warm greetings from reception staff. Hotel room was very clean, modern and cozy.... More 

Helpful?
Thank Ben T
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Breakfast
About the property
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Restaurant Alpenhof
Restaurant Alpenhof
Cuisines: Central European
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Room Service
  • Free Breakfast
  • Concierge
Official Description (provided by the hotel)
The family run Hotel Alpenhof lies in the center of Zermatt in a sunny, quiet location. The cable car Sunnegga, which access the ski slopes and hiking area, is directly across from the hotel and the train station and Gornergrat railway are just 5 minutes' walk away. The 5 floor Hotel Alpenhof offers 62 comfortable rooms, most of which have their own balcony. The rooms are equipped with bath/WC, minibar, telephone, radio, Wi-Fi, cable TV, safe and a cozy seating area. Look forward to the naturally lit, Alpenhof SPA area on the first floor. The new, stylishly renovated hotel lobby offers plenty of space to relax and enjoy regional snacks and wine specialties. We pamper our hotel guests every day with a new and freshly prepared 5-course selection menu. A special highlight is the exquisite cheese buffet. Our refined Cigar Lounge, one of a kind in Zermatt, offers fine digestives, smoky whiskys and a solid selection of cigars. Sitting in front of a roaring fire listening to our pianist is the perfect way to end a day's hiking or skiing. Every Wednesday during the high season the family run business offers you a free visit to their herd of black nose sheep. ... more   less 

Additional Information about Hotel Alpenhof

Address: Matterstrasse 43, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $205 - $430 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Alpenhof 4.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Alpenhof Hotel Zermatt
Hotel Style:
#6 Ski-In / Ski-Out Hotel in Zermatt
#8 Spa Hotel in Zermatt
#9 Luxury Hotel in Zermatt
#27 Romantic Hotel in Zermatt
#30 Family Hotel in Zermatt
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