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Hotel Alpenhof

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#15 of 109 Hotels in Zermatt
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Alpenhof
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397 Reviews from our TripAdvisor Community

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Showing 223: English reviews
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Athens
Reviewed 1 week ago

Great spa, great atmosphere and a very nice cigar room to get a drink in the evening. It is a hotel that combines in a perfect way the rustic style with a modern twist. The personnel was also very polite and helpful.

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Helpful?
Thank IreneCharagionis
Familie-Julen, Manager at Hotel Alpenhof, responded to this review

Dear guest, We thank you very much that you took the time to evaluate your recent stay at the Hotel Alpenhof! Your recognition is our source of motivation. We will happily share your great feedback with the whole Alpenhof-Team. It is a pleasure to read that you enjoyed our hotel facilities and that you liked the ambiance of our hotel!...

Reviewed 3 weeks ago via mobile

We (couple)have visited this Hotel es external guests just to enjoy the Spa and Massage.Well it is definitelly worth it.The Spa is pretty large,clean and offers even an outdoor Jaccuzi;o)We have spent in the spa about 2hrs and we wish we would have taken more time;o)Additionally to the spa facilities you also get to go to the swimming pool and...

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Helpful?
Thank Teris6
Familie-Julen, Manager at Hotel Alpenhof, responded to this review

Dear sir or madam, It is a great pleasure to read your valuable feedback concerning your recent visit at the spa of the Hotel Alpenhof. We are happy to hear that your spa experience was the money worth! We will not miss to share your fabulous comment with our entire team. We stay at your entire disposal should you need...

Whistler, British Columbia, Canada
Reviewed 3 weeks ago

The Hotel Alpenhof is an excellent hotel only a few metres from the funicular lift and a short walk to the centre of town. My room, while modest in size was exceptionally well appointed and very comfortable. The food was well prepared and plentiful, always with good variety. But I would say it was the staff that makes this such...

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Helpful?
Thank Paul M
Familie-Julen, Manager at Hotel Alpenhof, responded to this review

Dear Paul, It such a pleasure to read your valuable feedback about your recent stay at the HOTEL ALPENHOF. We are very grateful to hear that you enjoyed our cuisine and the convenient location of our hotel. We will happily share your outstanding comments about our staff with our entire team. We thank you very much for your positive words,...

Reviewed January 21, 2017 via mobile

I have just returned from an amazing week at the Alpenhof. It was my first visit to Zermatt (although the rest of my party are regulars at the Alpenhof!) and I was not disappointed. The newly decorated rooms were beautiful and had everything we needed, although me and my boyfriend did find the light switches confusing! The food was delicious:...

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Helpful?
Thank Sophia K
Familie-Julen, Manager at Hotel Alpenhof, responded to this review

Dear Sophia K Thank you very much for staying at the HOTEL ALPENHOF and for taking the time to give us your positive feedback. Your recognition is our best reward and our greatest source of motivation to continue dedicating ourselves to giving our guests an extraordinary stay. It gives us much pleasure to hear that you enjoyed our hotel services...

Mooresville, North Carolina
Reviewed January 17, 2017

This was a fantastic hotel and one we'd very much look forward to returning to in the future. Room was gorgeous and the hotel staff was very accommodating. We also liked the central location which made it easy to get to everything in Zermatt.

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Helpful?
Thank scotamann
Limerick, Ireland
Reviewed January 12, 2017

This was our eight visit to Zermatt and and our first time to stay here. We found the Apenhoff hotel to be the most friendly and accommodating. Most pleasant reception staff. Wonderful restaurant staff, informative and fun particularly the Macedonian Olympian (find out for yourselves). Excellent spa. Comfortable bedroom.

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Helpful?
Thank JohnyOB
Leichhardt
Reviewed January 11, 2017

We had the privilege of staying at Hotel Alpenhof. The room and facilities reflect well on a family run business. We enjoyed every aspect of our stay especially the spa which was a great place to wind down after a day of skiing. We would recommend this establishment to anyone wanting to stay in beautiful Zermatt.

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Helpful?
Thank Brendan Q
Dubai
Reviewed January 4, 2017 via mobile

We went with a party of nine to the fine dinning for dinner. We got a good introduction of the daily specials and after the waiter realized that we are not only eating but also drinking he was very engaged. Each course was cooked a point. The filet was great. But for three internationale travelers the John Dory fish with...

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Thank Prato-Borni
Hyderabad, Andhra Pradesh, India
Reviewed October 22, 2016

Our stay in Zermatt would not have been better. Unlike other hotels in Swiss your place had warm, personal and homely feel to it. The rooms were cozy and comfortable. The view was amazing. So closely located to station & market. Walkable distance to matterhorn cable car station. Breakfast was elaborate with many vegetarian options available. Front dest assistance in...

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Helpful?
Thank ranka121
Oslo, Norway
Reviewed October 13, 2016

Excellent breakfast, nice rooms and a outstanding wellness. The hotel is located in the middel part of Zermatt. Easy Access to ski lifts in the morning and shopping/eating in the afternoon. Our third stay at this hotell last 5 Years.

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Thank skiiernorway
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Restaurant Alpenhof
Restaurant Alpenhof
Cuisines: European, Central European, Swiss
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The family run Hotel Alpenhof lies in the center of Zermatt in a sunny, quiet location. The cable car Sunnegga, which access the ski slopes and hiking area, is directly across from the hotel and the train station and Gornergrat railway are just 5 minutes' walk away. The 5 floor Hotel Alpenhof offers 62 comfortable rooms, most of which have their own balcony. The rooms are equipped with bath/WC, minibar, telephone, radio, Wi-Fi, cable TV, safe and a cozy seating area. Look forward to the naturally lit, Alpenhof SPA area on the first floor. The new, stylishly renovated hotel lobby offers plenty of space to relax and enjoy regional snacks and wine specialties. We pamper our hotel guests every day with a new and freshly prepared 5-course selection menu. A special highlight is the exquisite cheese buffet. Our refined Cigar Lounge, one of a kind in Zermatt, offers fine digestives, smoky whiskys and a solid selection of cigars. Sitting in front of a roaring fire listening to our pianist is the perfect way to end a day's hiking or skiing. Every Wednesday during the high season the family run business offers you a free visit to their herd of black nose sheep. ... more   less 

Additional Information about Hotel Alpenhof

Address: Matterstrasse 43, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $207 - $662 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Alpenhof 4.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Alpenhof Hotel Zermatt
Hotel Style:
#10 Ski-In / Ski-Out Hotel in Zermatt
#13 Spa Hotel in Zermatt
#13 Luxury Hotel in Zermatt
#27 Romantic Hotel in Zermatt
#30 Family Hotel in Zermatt
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Alpenhof staff and other travelers.
2 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Take enough time to enjoy the Jacuzzi :)”
 of 5 bubbles ranka121, Oct 22, 2016 | Read review
“Ask for a Matterhorn view and a corner balcony.”
 of 5 bubbles tanias769, Sep 18, 2016 | Read review
“Our room, 201 had Matterhorn views and a huge balcony”
 of 5 bubbles erinr876, Sep 15, 2016 | Read review
“Buy a Peak Pass if you want to do stuff. The Gornergrat alone costs CHF90 for a return trip so the savings are substantial.”
  • Matterhorn.
 of 5 bubbles WILLIAM1066, Aug 18, 2016 | Read review
“Penshouse Suite are amazing, perfect for a family”
 of 5 bubbles ValerieKB, Aug 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question