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    Hotel Alpenhof

    Matterstrasse 43, Zermatt 3920, Switzerland
    Hotel website
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    Best prices for your stay
    7/30/2017 7/31/2017
    $324
    $316
    SAVE $8
    $324
    $324
    Traveler (255)
    Room & Suite (472)
    Dining (136)
    Schlosshotel Life & Style
    923 reviews
    #12 of 110 hotels in Zermatt
     
    Best Western PLUS Alpen Resort Hotel
    593 reviews
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    Hotel Matterhorn Focus
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    Romantik Hotel Julen
    432 reviews
    #10 of 110 hotels in Zermatt
     
    Overview
    • Excellent71%
    • Very good24%
    • Average3%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “cigar room” (5 reviews)
    “piano bar” (6 reviews)
    “train station” (31 reviews)
    Free Wifi
    Breakfast included
    Pool
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Pets Allowed
    Spa
    Dry Cleaning
    Shuttle Bus Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Schlosshotel Life & Style
    923 reviews
    #12 of 110 hotels in Zermatt
     
    Best Western PLUS Alpen Resort Hotel
    593 reviews
    #25 of 110 hotels in Zermatt
     
    Hotel Matterhorn Focus
    584 reviews
    #5 of 110 hotels in Zermatt
     
    Romantik Hotel Julen
    432 reviews
    #10 of 110 hotels in Zermatt
     
    Rooms
    Jul 30Jul 31
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (437)
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    1 - 5 of 248 reviews

    Reviewed 1 week ago

    A perfect 2-night stay with family. Alpenhof is in a central but quiet location on the river running through the town, but still only 5-6 minute walk from train station and Gornergrat railway. Call the front desk from the train and they'll have a porter...More

    Thank sam0123
    Reviewed 1 week ago via mobile

    Spent 3 nights here. Good room, good facilities, good restaurant and nice spa… but best of all the most nice & helpful staff. Nothing too much trouble. Everyone from chamber staff, bar staff & waiters were great. Even one of the owners came round to...More

    Thank Huw G
    Reviewed 1 week ago via mobile

    We staid at this hotel for only one night, which is too little, since it was truly amazing. The staff was very friendly and comforting from the beginning. The room (standard double) was quite spacious, clean and modern. Only the vent in the bathroom was...More

    Thank Andreas D
    Reviewed 1 week ago

    HOSPITALITY! This is the one word I would use to describe the great friendly attitude, service, care, and ambiance. The hotel staff really make you feel like one of the family, and the Julen family seems to be a great one to be a part...More

    Thank Shimshone
    Reviewed 2 weeks ago via mobile

    We left this beautiful hotel this morning with regrets we could not stay longer. The hospitality that was given by every employee we encountered at the hotel rivaled any that I have been given at the club level of a Ritz Carlton. The rooms were...More

    Thank Georgiaishome
    Response from Familie-Julen, Leiter Gästebetreuung at Hotel AlpenhofResponded 2 weeks ago

    Good evening from Zermatt, Thank you for taking you time to send a feedback about your holidays at our Hotel Alpenhof. We are speechless and very honored about the comparison with a Ritz Carlton Hotel. Thank you ever so much for your kind words which...More

    Schlosshotel Life & Style
    923 reviews
    #12 of 110 hotels in Zermatt
     
    Best Western PLUS Alpen Resort Hotel
    593 reviews
    #25 of 110 hotels in Zermatt
     
    Hotel Matterhorn Focus
    584 reviews
    #5 of 110 hotels in Zermatt
     
    Romantik Hotel Julen
    432 reviews
    #10 of 110 hotels in Zermatt
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Breakfast included
    • Bar/Lounge
    • Spa
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Breakfast included
    • Shuttle Bus Service
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Room Service
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • $240 - $544 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Ski-In / Ski-Out Hotel in Zermatt
    • #10 Luxury Hotel in Zermatt
    • #11 Spa Hotel in Zermatt
    • #27 Romantic Hotel in Zermatt
    • #30 Family Hotel in Zermatt
    • Room types
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 62
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Expedia, Priceline, TripOnline SA, Travelocity, Cheap Tickets, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your Hotel Alpenhof reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Switzerland >
    • Swiss Alps >
    • Canton of Valais >
    • Zermatt
    • Also Known As
    • Alpenhof Hotel Zermatt
    Add Photo Photos
    Traveler (255)
    Room & Suite (472)
    Dining (136)
    Pool & Beach (68)
    Hotel & Grounds (275)
    Bathroom (17)
    Family and Play Areas (3)
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    Ask a question
    Questions & Answers
    SilverWales
    June 26, 2017|
    Answer Show all 2 answers
    Response from Garry K | Reviewed this property |
    We have never been to Zermatt in September but I would think that around 15 C is about right for mid September. Just rember the higher you go the colder it gets! Anyway if you stay in the Alpenhof or any of the families... More
    0
    Votes
    AkneogTikna
    May 29, 2017|
    Answer Show all 2 answers
    Response from Prato-Borni | Reviewed this property |
    As far as i remember they have. And if a room should not be equipped I would sent a email to the hotel prior arriving and asking for preparing one on your room.
    1
    Vote
    bcagarwalsrt
    May 17, 2017|
    Answer
    Response from Prato-Borni | Reviewed this property |
    Hello Yes they have. And they serve also nice teas to the room. You will enjoy it
    0
    Votes
    Google Translation
    Room Tips
    "Rooms on the front of the hotel very nice but the river is too loud for me. Meant sleeping with the AC, no..."
    Read review
    "I would think all the rooms are of a very high standard"
    Read review
    "The Matterhorn views were worth paying the extra for."
    Read review
    "Ask for a Matterhorn view room"
    Read review
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