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Hotel Alpenhof

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#14 of 110 Hotels in Zermatt
Certificate of Excellence
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341 Reviews from our TripAdvisor Community

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Showing 200: English reviews
Carlisle, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

This is our second time at this hotel and it is wonderful. The staff are friendly and efficient, the food is superb and the renovated rooms are exceptionally comfortable. The spa has excellent facilities and we live the hot tub! We would have no hesitation in recommending this hotel for both winter and summer stays.

Helpful?
Thank Kay B
Seoul, South Korea
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

The Julen Chain is famous in Zermatt (Old Julen, Aplenblick etc). The Lobby, Bar, Cigarre set up is nice. Incl. nice Summer terrace. The room design and service was great. All MiniBar for free. Staff is super nice. Incan only recommend and would go sgain there. The location is center of Zermatt at the river (lile the noise), u can... More 

Helpful?
Thank Daniel F
Farnborough, United Kingdom
Level Contributor
112 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 1 week ago

We came to this hotel as part of a package. The price is not cheap but nowhere in Switzerland is. BUT, this is one of the best hotels I have ever stayed in. If ever I am fortunate enough to travel to Zermat again, I will try for this hotel. The best part of this hotel, without a moments hesitation... More 

Helpful?
Thank WILLIAM1066
Ipswich, United Kingdom
5 of 5 stars Reviewed 1 week ago

Our return to Zermatt - same hotel after 25 years and still an excellent stay - everyone at the hotel knows how to treat its guests as valued customers. Doubt any other hotel could meet their standards - try it your self - highly recommended,

Helpful?
Thank garnhamfs
Zurich, Switzerland
Level Contributor
35 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is nice, though nothing extraordinary, however their newly renovated Penthouse suites are absolutly breath taking, the best room I've ever stayed in. Extremely spacious and stylishly decorated, on 2 floor, with 2 separate bedrooms, 2 living rooms and 2 bathrooms. We stayed at the Alpenhof at the end of the winter season, and you could somewhat feel it:... More 

Helpful?
Thank ValerieKB
Israel
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

An excellent hotel to stay - both pleasant and close to the important locations. We came with 2 other copules of friends and stayed in one of the newly designed rooms, and it was wonderful! Boris showed us to our room. Our bags were brought to us to our room. Every night someone came to our room and prepared our... More 

Helpful?
Thank grsapir
Angus
Level Contributor
413 reviews
208 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
5 of 5 stars Reviewed 1 week ago

Definitely one of my most favourite hotels. Booking was easy. Check in was very quick with professional and helpful staff. The hotel is traditional looking from the outside but modern inside. From the station it is 5-10 minutes walk - go straight on - to Getwingstrasse and pass the Gornergrat station. This will take you to a crossroads at the... More 

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Thank AngusAsh
Dumbarton
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we spent 11 nights in this terrific hotel in July this year and i can thoroughly recommend it. The room we had was just like the one on their website and was very comfortable with a" chez long " and comfy chair in the room and seating and a table on the balcony. the shower was one of the best... More 

Helpful?
Thank gooseholm
1 review
5 of 5 stars Reviewed 2 weeks ago

Ali at the bar made us the "Ali Special"! So refreshing, delicious!! He is so friendly and fun to hang out with, my husband and I are planning to return to Zermatt and Hotel Alpenhof to the winter season for skiing and more of Ali's drinks!

Helpful?
Thank Danadallman
Switzerland
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Absolutely loved this hotel! We stayed in one of their suites and it was wonderful! Daniela walked us to our room and showed us how the tv and coffee machine worked. Our bags were waiting for us in our room, because we checked in a little too early. Every night someone came to our room and turned down our beds... More 

Helpful?
Thank AllAmericanGrl
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Bar/Lounge
  • Spa
About the property
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Restaurant Alpenhof
Restaurant Alpenhof
Cuisines: European, Central European
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The family run Hotel Alpenhof lies in the center of Zermatt in a sunny, quiet location. The cable car Sunnegga, which access the ski slopes and hiking area, is directly across from the hotel and the train station and Gornergrat railway are just 5 minutes' walk away. The 5 floor Hotel Alpenhof offers 62 comfortable rooms, most of which have their own balcony. The rooms are equipped with bath/WC, minibar, telephone, radio, Wi-Fi, cable TV, safe and a cozy seating area. Look forward to the naturally lit, Alpenhof SPA area on the first floor. The new, stylishly renovated hotel lobby offers plenty of space to relax and enjoy regional snacks and wine specialties. We pamper our hotel guests every day with a new and freshly prepared 5-course selection menu. A special highlight is the exquisite cheese buffet. Our refined Cigar Lounge, one of a kind in Zermatt, offers fine digestives, smoky whiskys and a solid selection of cigars. Sitting in front of a roaring fire listening to our pianist is the perfect way to end a day's hiking or skiing. Every Wednesday during the high season the family run business offers you a free visit to their herd of black nose sheep. ... more   less 

Additional Information about Hotel Alpenhof

Address: Matterstrasse 43, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $203 - $516 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Alpenhof 4.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Alpenhof Hotel Zermatt
Hotel Style:
#7 Ski-In / Ski-Out Hotel in Zermatt
#11 Spa Hotel in Zermatt
#12 Luxury Hotel in Zermatt
#27 Romantic Hotel in Zermatt
#30 Family Hotel in Zermatt
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