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RIFFELALP RESORT 2222 m

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Zermatt 3920 Switzerland
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (522)
Room & Suite (120)
Videos (3)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 08/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from RIFFELALP RESORT 2222 m
Updated 08/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#36 of 108 hotels in Zermatt
Location
Cleanliness
Service
Value
Travelers' Choice
At 2222 metres, you’re a lot closer to heaven and in the clear thin air the stars put on their most breathtaking display. Reception holds the key to a heavenly experience. Feel relaxed in the beneficial mountain climate in the middle of fragrant pine and larch forests and with a spectacular view of the Matterhorn. Arriving is an experience in itself. As the rack railway climbs and the commotion of the village is left behind, sit back, relax and enjoy the majestic view of the Matterhorn. In the summer, the highest tram in Europe waits at Riffelalp station to take you on what is probably the shortest tram ride in the world to the Riffelalp Resort. In the winter, our porter will be happy to pick you up on the skidoo. Or you can make use of the short walk through the picturesque forest to listen to the silence of Riffelalp for the first time. In summer, Riffelalp offers a typical Alpine scenery with meadows and cows. In the midst of one of the most beautiful walking, biking and climbing areas in the Alps, the Resort offers a variety of all kinds of activities. In the winter, the Riffelalp Resort is in the middle of the world famous Zermatt ski resort - the ski slopes go directly past the hotel - and is a perfect ski-in, ski-out hotel. For anyone wanting to go on an excursion to the excitement of Zermatt, the village can be reached with the Gornergrat railway in just 20 minutes. Half-board guests can dine in our partner restaurants in the village. The hotel's train brings night owls back to the Riffelalp free of charge until 11.30 pm. Most guests prefer to stay in heaven on earth at 2,222 metres above sea level and enjoy the distance from the rest of the world.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Bowling
Babysitting
Children's playground
Wifi
Hot tub
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Game room
Hiking
Ski rentals
Ski school
Skiing
Billiards
Table tennis
Walking tours
Board games / puzzles
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Taxi service
Business Center with Internet Access
Banquet room
Meeting rooms
Spa
Body wrap
Facial treatments
Foot massage
Full body massage
Massage
Neck massage
Solarium
Steam room
Ski In / Ski Out
Baggage storage
Chapel / shrine
Concierge
Non-smoking hotel
Sun terrace
Doorperson
Umbrella
24-hour front desk
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Additional bathroom
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Private bathrooms
Wake-up service / alarm clock
Minibar
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Mountain View
Languages Spoken
English, French, German, Italian and 1 more
Hotel links
Special Deal:Breakfast included
394Reviews10Q+A56Room tips
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Popular mentions
Peter L wrote a review Aug 2021
1 contribution
I enjoyed a memorable 4 day stay at the Riffelalp in early July. The room I was allocated (506) was beautiful, with a view straight onto the Matterhorn. The room was spacious, well-appointed, with an excellent bathroom. The solid construction meant that the room seem completely sound-proofed. Breakfast was excellent, with a wide selection of foods, and eggs cooked to order. I cannot comment on dinner (saw the previous reviews) in the two restaurants, but room-service was good. Most impressive was the staff. Uniformly professional, helpful and friendly! In particular, the concierge stood out with his excellent tips for hiking. Even with a restricted number of tourists because of Covid, Zermatt felt like a money machine. It was therefore a relief to return to the Riffelalp each afternoon and enjoy the welcoming and peaceful atmosphere. Overall stay was faultless, I strongly recommend the hotel!
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Date of stay: July 2021
Value
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Response from Hans-Jörg Walther, Sonstige at RIFFELALP RESORT 2222 m
Responded Aug 9, 2021
Dear Norskypeter We are so happy, that you enjoyed your stay with us at 2'222m. Already today we are looking forward to welcome you soon again! In meantime we remain with sunny greetings!
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ahfast67 wrote a review Feb 2021
Luxembourg City, Luxembourg2 contributions1 helpful vote
2nd time at Riffelalp, this time for 1 week. 5 star in almost all categories, even under covid. However, the food is not on the same level as the hotel would suggest. Neither the main restaurant or the Italian one deliver food of high quality. If you consider meat at SFr 50 its should be of the highest standard prepared. In fact its not and not even comparable how the same dishes get delivered in other resorts in CH. It almost leaves the impression as to covid to safe money on the quality of kitchen staff and food quality. Very sad to see if you are willing to pay for high standard and its missing out on that one.
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Date of stay: February 2021
Value
Service
Sleep Quality
1 Helpful vote
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Response from Christine Schröder, Guest Services / Front Office at RIFFELALP RESORT 2222 m
Responded Feb 23, 2021
First of all, we would like to thank you for your second visit with us at Riffelalp and for the time you took to give us your feedback. We are happy, that you had a great overall experience. Nevertheless and of course, we are sorry to hear, that you found our food disappointing. Hoping, that you come back, that we may prove you, to be better than this, we remain with sunny greetings from 2’222m,
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BambinaRosa wrote a review Feb 2021
Lucerne, Switzerland247 contributions167 helpful votes
After staying at Riffelalp I don't want to stay or ski anywhere else! If you come to Zermatt this is definitely the best place to stay. Love the ski-in / ski-out lifestyle and the luxury of being high up in the mountains away from all the crowds. After arriving on the train the walk through the snowy forest to the hotel was so peaceful and beautiful. The hotel itself is impeccable. The design is gorgeous and I had the feeling it had been renovated the day before my arrival. Everything was perfect... the comfort, the lighting, the cleanliness. The bar is gorgeous and I enjoyed some drinks by the fire. Thank you Salvatore, Sebastian, Michael, and team!!! My room was gorgeous and it felt as if I could reach out and touch the Matterhorn. There are three restaurants. My first meal was at Alexander - I was warmly greeted and welcomed by Alcindo. The staff and service was fantastic!! Also for breakfast. Thank you Roberto, Andrea, Tobi, Georgia, Xavier, Guillaume, Antonella, Mattia, and all the team!!! Thank you for your gracious hospitality!! Roberto from In-room dining was fantastic - so genuinely friendly and striving to give the best service! Grazie! I also enjoyed several meals at Al Bosco. Thanks to Katrine and Emanuel I was wonderfully taken care of both for dinners and lunches on the terrace. Wonderful!!! The spa was beautiful. After a long day skiing it's so nice to go and relax in the spa (sauna, steam, pool, etc...). Definitely opt for a massage with Gianfranco or Camille. Thank you Gianfranco for the healing and therapeutic massages!! Well needed after a day on the slopes!!! Reception and Concierge team were most gracious and helpful at all times! Thank you Anna, Leah, Leonie, Giacomo, Chantra, Henrique, and Stefan!!! Bellmen Roman, Bojan, and Miguel are no normal Bellman as they are responsible for transporting our luggage from the train to the hotel (by snowmobile) and to our room. Much appreciated and always with a smile! Thank you!!! Special thanks to Alcindo, Tobi, Katrine, Emanuel, and Georgia who went the extra step to provide genuine friendly personalized service with excellence!!! I look forward to return again this year!!
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Date of stay: January 2021
Value
Cleanliness
Service
Room Tip: Matterhorn view!!!
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1 Helpful vote
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Response from Christine Schröder, Gästeservice/Empfang at RIFFELALP RESORT 2222 m
Responded Feb 11, 2021
Dear Mrs. Rosa We are so happy to hear, that you enjoyed your stay with us at 2'222m and that your overall experience was so exceptional! There is only one response: Come back soon! We are looking forward to welcome you again this year. Sunny regards,
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Ricardoig wrote a review Jan 2021
Madrid, Spain20 contributions7 helpful votes
We were a group of 6 friends that reserved 3 rooms and stayed 1 night from 23 to 24 januray 2021, we love to skiing and we travel a lota round the world and always choose the best hotels an locations in our destinations. The hotel is very nice great location, the food correct but over rated but service they have a lot of work there and so much to improve. Specially the waiter, Michael, at the main bar, so rude repeatedly. That kind of things make our stayed not good as we spected.
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Date of stay: January 2021
Value
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Service
Room Tip: Do not go to the bar if you do not want to ruin your experience
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1 Helpful vote
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Response from Christine Schröder, Guest Services / Front Office at RIFFELALP RESORT 2222 m
Responded Jan 27, 2021
Good day First of all, we would like to thank you for your visit with us at 2’222m. We understand from your review that on the whole you enjoyed a short but pleasant stay with us in the mountains. Of course, we are sorry that the run-in with our waiter marred your overall experience. We are suffering too with the fact, that we need to enforce our guests to stay aware with the Corona measures. But at the moment, this measures, to beat the global pandemic, are the rules to follow. We wish you all the best and send you our warmest greetings from Riffelalp.
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Consuelo R wrote a review Jan 2021
3 contributions1 helpful vote
The Resort Riffelalp 2222m did not comply with our expectations. We booked a night in the hotel and we were three rooms. During our station the service was really bad, concretely, we received really bad treatment from a staff at the Bar, which name was Michael since he literally started shouting us for being at a safe distance from our colleagues with masks on just saying hello. A hotel of this category can not allow this kind of service from the staff to their clients, it was a disrespect to us in front of all hotel clients as well as in front of other members of the staff. Hope the above helps to improve the service. Best regards,
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Date of stay: January 2021
Rooms
Location
Service
1 Helpful vote
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Response from Christine Schröder, Guest Services / Front Office at RIFFELALP RESORT 2222 m
Responded Jan 27, 2021
Good day First of all, we would like to thank you for your visit with us at 2’222m. We understand from your review that on the whole you enjoyed a short but pleasant stay with us in the mountains. Of course, we are sorry that the run-in with our waiter marred your overall experience. We are suffering too with the fact, that we need to enforce our guests to stay aware with the Corona measures. But at the moment, this measures, to beat the global pandemic, are the rules to follow. We wish you all the best and send you our warmest greetings from Riffelalp.
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PRICE RANGE
$534 - $951 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riffelalp hotel zermatt
LOCATION
SwitzerlandSwiss AlpsCanton of ValaisZermatt
NUMBER OF ROOMS
72
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Frequently Asked Questions about RIFFELALP RESORT 2222 m
Which popular attractions are close to RIFFELALP RESORT 2222 m?
Nearby attractions include Alpine Ski School (1.3 miles), Zermatt Ski School European Snowsport (ES) (1.4 miles), and Summit Ski & Snowboard School (1.5 miles).
What are some of the property amenities at RIFFELALP RESORT 2222 m?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at RIFFELALP RESORT 2222 m?
Top room amenities include a minibar, a flat screen TV, and an additional bathroom.
What food & drink options are available at RIFFELALP RESORT 2222 m?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to RIFFELALP RESORT 2222 m?
Conveniently located restaurants include L'Atelier Grandsire, Petit Royal Café, and Aroleid Restaurant.
Are there opportunities to exercise at RIFFELALP RESORT 2222 m?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are pets allowed at RIFFELALP RESORT 2222 m?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does RIFFELALP RESORT 2222 m offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at RIFFELALP RESORT 2222 m?
The staff speaks multiple languages, including English, French, German, Italian, and Portuguese.
Are there any historical sites close to RIFFELALP RESORT 2222 m?
Many travelers enjoy visiting Kapelle Blatten "Maria Rosenkranzkönigin" (0.8 miles), Beresina-Haus (1.6 miles), and Bergführerdenkmal (1.2 miles).
Does RIFFELALP RESORT 2222 m have any great views?
Yes, guests often enjoy the mountain view available here.