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Hotel Schweizerhof & Residence

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#53 of 110 Hotels in Zermatt
Certificate of Excellence
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Hotel Schweizerhof & Residence
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227 Reviews from our TripAdvisor Community

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Showing 116: English reviews
Thorpe
1 review
4 of 5 stars Reviewed 2 weeks ago

Very comfortable, I needed extra pillows and I asked at reception on check in and they arrived at the room at the same time as we did. The heads of the beds can also be raised. The breakfast was excellent, I know my husband prefers a fried egg but we understand why they are not put on buffets. My only... More 

Helpful?
Thank Compton1938
SeilerHotelsZermatt, Team Hotel Schweizerhof at Hotel Schweizerhof & Residence, responded to this review

Dear Campton1938, Thank you for your time invested to value your stay with us in Zermatt. We very happy that you were satisfied with our service. Thank you for the compliments for our breakfast buffet, which is really comprehensive, on request we prepare as well fried eggs or omelettes. Please do not hesitate to let us know during your next... More 

Dottikon, Switzerland
Level Contributor
34 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We loved our stay at the hotel Schweizerhof in Zermatt. The rooms are super-cosy and the breakfast is delicious. The staff is friendly and ready to help you with the luggage or advices. We had a double room on the 4th floor with a nice view. The hotel is located directly at the station. (3 min walk) The Spa is... More 

Helpful?
Thank Nathalie S
SeilerHotelsZermatt, Team Hotel Schweizerhof at Hotel Schweizerhof & Residence, responded to this review

Dear Nathalie, Thank you for your good value of our Hotel. We are pleased to hear that your were satisfied with your stay at our Hotel. We are already looking Forward to welcome you back and wish you in the meantime all the best. Kind regard from the Matterhorn Village Team Hotel Schweizerhof More 

Henderson, Nevada
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 8, 2016 via mobile

This hotel had really small rooms. It doesn't have a tub. There is a small shower instead. It is perfect for a single skier/snowboarder. It is central to everything and close to the Zermatt/Tasch train station. Unfortunately this hotel didn't have any of the charm of a Swiss Chalet. I stayed at this hotel as part of a tour group.... More 

Helpful?
Thank skibum71
SeilerHotelsZermatt, Accountant at Hotel Schweizerhof & Residence, responded to this review

Dear skibum71 Thank you for your Feedback. We are very sorry that you were not satisfied with the room categorie you have booked. All our single rooms are equiped with a shower. We have different room categories in our hotel which are equiped with bath tubs. We hope to satisfy you the next time when you are back in Zermatt.... More 

Mississauga, Canada
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 stars Reviewed June 20, 2016

The hotel is close to the train station and on the Main Street. However, the hotel is dated. Pillows are so soft even two put together still give you a bad sleep. Breakfast quality is poor. In general, breakfast in Switzerland hotel is of high quality, but not this one. Service is below avg, esp the shift in the evening.... More 

Helpful?
Thank Ed_Mississauga
SeilerHotelsZermatt, Team Hotel Schweizerhof at Hotel Schweizerhof & Residence, responded to this review

Dear Mr. Ed Mississauga, Thank you very much for your time to comment on our hotel. We are always interested in improving our services and therefore appreciate your honest feedback. Concerning our pillows: we offer our guests to change the pillows in hard, medium or soft ones. For this matter our reception is available 24hours. We apologize for the inconvenience... More 

Bali Crete Rethymnon
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed May 3, 2016

there is nothing negative about it, it had been the loveliest hotel experience I ever had in Switzerland, friendly staff, great service, nice view, clean and well maintained property, also the spa and its service had been great too!

Helpful?
Thank PrometheusF
SeilerHotelsZermatt, Assistant Front Office Manager at Hotel Schweizerhof & Residence, responded to this review

Dear Kostas Promethe, Thank you for your time invested to value your stay with us and to share your experience with the internet community. We are looking forward to welcome you back soon and wish you all the best. Sunny greetings from Zermatt Team Hotel Schweizerhof More 

Wurenlos, Switzerland
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 25, 2016

First impressions was this is an old hotel but the friendliness of the stuff makes my tired gone after long train trip from home.. It is our first time in this hotel but we visit Zermatt almost every ski sessons during our son school holiday. We were at the 5th floor with the ice feld view...ohh I wish to have... More 

Helpful?
Thank Julie R
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed April 14, 2016

We stayed there for a few days and it was an amazing experience. The staff was very friendly and always available for help. The room were clean and comfortable. Lucky for us we also had a view on the Matterhorn from our balcony which was fantastic, not to mention the SPA/Pool oh the hotel which was a total delight. The... More 

Helpful?
Thank Lydia M
SeilerHotelsZermatt, Assistant Front Office Manager at Hotel Schweizerhof & Residence, responded to this review

Dear Lydia M, We thank you for your great Rating and the score of 100. We are already looking forward to welocme you again. Kind regards from Zermatt The Hotel Schweizerhof Team More 

London, UK
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed April 13, 2016

Pretty basic four star hotel - not much to get excited about. Our room was clean but stark, the bathroom and furniture dated, not as much as a picture on the wall. Very pleasant and helpful staff, but there's not much to the downstairs reception/seating and bar area, which is all cramped together in one relatively small area. The biggest... More 

Helpful?
Thank TiaMariaMummy
SeilerHotelsZermatt, Assistamt Front Office Manager at Hotel Schweizerhof & Residence, responded to this review

Dear TiaMariaMummy, Thank you for your time invested to value your stay with us on trip advisor. We are very happy to hear that our team makes your stay comfortable even if our rooms furniture is not at your gout. We thank you for your constructive critic about the décor and will discuss it with our housekeeping to make your... More 

Pennsylvania
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 10, 2016

From the moment they picked us up in the electric car at the rendezvous spot we were treated like VIP's! You must park your car at the welcome area (parking for 5 nights was approx. $140), from there you transfer your luggage to a van that drives you approx. 5 miles to the edge of town. Our driver called ahead... More 

Helpful?
Thank Angelique S
SeilerHotelsZermatt, Assistant Front Office Manager at Hotel Schweizerhof & Residence, responded to this review

Dear Angelique S, It was was a pleasure to read your fantastic revue of your stay in our hotel. We are very proud about your value and the amazing comments. Our priority is to make our clients' stay unforgatable. We are very happy to know that we won you as a returning client. We are already looking forward to welcome... More 

Yorkshire, United Kingdom
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 9, 2016

The hotel is very conveniently located in the centre of Zermatt, close to the railway station. Had a junior suite with a balcony overlooking the icerink, with superb mountain views on a seven-night stay. Lovely large room with a small and rather outdated bathroom. Staff very friendly. Lovely large ski boot room. Great sized swimming pool. We ate a couple... More 

Helpful?
Thank ClareO124
SeilerHotelsZermatt, Manager at Hotel Schweizerhof & Residence, responded to this review

Dear Clare, thank you very much for staying with us. We are very glad you enjoyed your stay. Thanks for the note regarding the offer in the Restaurant we will revise it. We hope to welcome you back soon! Sincerely Your Schweizerhof Team More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Shuttle Bus Service
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The sportive and easy-going hotel at the heart of Zermatt The Hotel Schweizerhof is located in a traffic-free zone on the Bahnhofstrasse at the heart of beautiful Zermatt. In fact, the railway and Gornergratbahn stations are just a few steps away. Guests from all over the world appreciate our buoyantly refined, rustic, easy-going and sportive atmosphere together with our qualified, warm-hearted and friendly team of staff! The establishment comprises over 108 large and cosy rooms and suites, some of which with a balcony and stunning view of the Matterhorn. Our bar with open fireplace is centrally located and offers your favourite cocktail in a cosy atmosphere. In our Dining Room we serve every day a rich breakfast buffet and, in the evening, international table d'hôte menus / à la carte. In our Schwyzer Stübli, an intimate restaurant in the style of a Swiss village inn, we serve deliciously prepared authentic Swiss specialities. Live music is provided every evening by Swiss folk music groups (only during the winter season). In the framework of the Dine Around our concierge team recommend our preferred restaurants and leave you spoilt for choice. And naturally weary bones particularly appreciate sweet relief discovered in our pool and wellness area "Sempervivum." Two conference rooms have space for as many as 90 adults for more serious business. ... more   less 

Additional Information about Hotel Schweizerhof & Residence

Address: Bahnhofstrasse 5, Zermatt 3920, Switzerland (Formerly Schweizerhof Zermatt Hotel)
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $194 - $579 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Schweizerhof & Residence 4.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Schweizerhof Hotel Zermatt
Hotel Style:
#32 Luxury Hotel in Zermatt
#33 Spa Hotel in Zermatt
#59 Romantic Hotel in Zermatt
#60 Family Hotel in Zermatt
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