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BEST WESTERN PLUS Alpen Resort Hotel

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#29 of 110 Hotels in Zermatt
Certificate of Excellence
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487 Reviews from our TripAdvisor Community

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Showing 280: English reviews
Malaga, Spain
Level Contributor
63 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed yesterday NEW

We enjoyed our 3 day family stay at this hotel in Zermatt. Our room was a corner family room, with a large bedroom/livin room and a separate room with a bunl bed for the children. One bathroom with glass sliding door and a sink in the children´s room. The BEST thing about the room was the view of the Matterhorn.... More 

Helpful?
Thank Fukushin
Basel, Switzerland
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW

The penthouse apartment is beautiful, modern and very well-built. Very spacious and beautiful views of the Matterhorn from the living room balcony. We were 6 adults with toddlers and the children had a great time running around. The kitchen is very well-equipped and wi-fi was good. The only point to note it that the location is not very central. Its... More 

Helpful?
Thank N G
Rhineland-Palatinate, Germany
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

this flat can absolutley be recommended. the balcony is nice. the direct view is to a small industrie park. but along the house side you have a nice view to the matterhorn. close to a grocery store to get your food. A small coffee dispenser which makes a ver delicious coffee.

Helpful?
Thank Elwedrisch
Vancouver Island, Canada
2 reviews
4 of 5 stars Reviewed 1 week ago

We stayed at Residence Patricia which is affiliated with Best Western Plus. The room was very clean, and comfortable and the view of the Matterhorn from the balcony was spectacular , especially against a cloudless sky! The pool and sauna area are unique! Clean, warm and cozy! The building is a bit of a jaunt from the train station when... More 

Helpful?
Thank Wanderwegs
Colac, Australia
Level Contributor
86 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed in the Patricia apartments. It had a bed , bathroom and small kitchen with fridge and hot top and kettle. Perfectly fine for an over night stay. It is not in the high end of town but after a day on the slopes walking around we were ready for a rest and not a party night. Remember it... More 

Helpful?
Thank mikervet
Geneva, Switzerland
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Pretty good room, with kitchenette, which makes it easy to prepare your breakfast or picnic for the day. A little far out from the center, but in walkable distance. Internet connection was a bit slow..

Helpful?
Thank Geneva1973
Rishon Lezion, Israel
Level Contributor
320 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed one night in the hotel (before embarking on Glacier Express). Got a room upgrade upon check-in for a nice large room with a balcony. Overall excellent stay and would be happy to visit again when in Zermatt.

Helpful?
Thank N K
Salt Lake City, Utah
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was within a 5-10 minute walk of the train station. The rooms were quite large, especially by European standards. The beds were very comfortable and the food in the dining room was quite good. In fact, it was the best food we had on the entire trip! For dinner, one of us ordered a dish called Rosti, which... More 

Helpful?
Thank rharris333
New Delhi
Level Contributor
246 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
4 of 5 stars Reviewed July 19, 2016

The family room is the best that I have seen in Switzerland . Room 115. The hotel has a pool and a tennis court. A full restaurant. And like most good hotels they pick up and drop from the train station. If you come on before check inn or your train is late in the evening they have a large... More 

Helpful?
Thank Mohitoswal
BWalpenresort, Leiter Öffentlichkeitsarbeit at BEST WESTERN PLUS Alpen Resort Hotel, responded to this review

Dear Mohitoswal, Thank you for staying with us. Great to hear that our family room was the best hotel room during your Switzerland Trip, thanks! As Aircon would be needed only during some days on appx. 2-3 months per year, the big majority of hotels in the Swiss Alps do not have Aircon. Best regards from sunn Zermatt, Your Alpen... More 

Interlaken, Switzerland
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 16, 2016

We booked to stay in one of the budget rooms here and I was pleasantly surprised that nothing about it felt budget at all! Both the room and bathroom were clean and spacious and had more than enough space for the 6people in our group. Use of the games room, pool and steam room were a bonus. Breakfast was great... More 

Helpful?
Thank Madelaine G
BWalpenresort, Leiter Öffentlichkeitsarbeit at BEST WESTERN PLUS Alpen Resort Hotel, responded to this review

Dear Madelaine, Thank you very much for staying with us. We are happy to hear that you and your friends enjoyed the booked Budget Room. Thank you also for the compliment regarding our breakfast service. It would be a pleasure for us to welcome you again. Best regards from sunny Zermatt, Your Alpen Resort Hotel Team More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Laundry Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
The Alpen Resort is a modern first class hotel with large and quiet rooms; most with a view of the Matterhorn. The hotel is close to the train station and only a few 100 meters from the ski-lifts. We also have two outdoor tennis courts, two indoor swimming pools (30°C causal pool and 33°C healthy salt water pool), sauna, steambath and whirlpool (all for free). There is also a children's nursery, (Kinderparadies), right across the street! Also for free: pickup service from the train station in Zermatt, internet corner and W-Lan. ... more   less 

Additional Information about BEST WESTERN PLUS Alpen Resort Hotel

Address: Spissstrasse 52 | 3920 Zermatt, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $173 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Alpen Resort Hotel 4*
Number of rooms: 55
Reservation Options:
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Also Known As:
Best Western Alpen Hotel Zermatt
Best Western Zermatt
Zermatt Best Western
Hotel Style:
#17 Ski-In / Ski-Out Hotel in Zermatt
#20 Luxury Hotel in Zermatt
#21 Spa Hotel in Zermatt
#33 Family Hotel in Zermatt
#62 Romantic Hotel in Zermatt
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