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Alpen Resort Hotel, by Best Western

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
The Alpen Resort is a modern first class hotel with large and quiet rooms; most with a view of the Matterhorn. The hotel is close to the train station and only a few 100 meters from the ski-lifts. We also have two outdoor tennis courts, two indoor swimming pools (30°C causal pool and 33°C healthy salt water pool), sauna, steambath and whirlpool (all for free). There is also a children's nursery, (Kinderparadies), right across the street! Also for free: pickup service from the train station in Zermatt, internet corner and W-Lan.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Restaurant
Room Service
Tennis Court
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Laundry Service
Concierge
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Public Wifi
Dry Cleaning
Meeting Rooms
Hot Tub
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Breakfast Available
Babysitting
Sauna
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Room features
Non-Smoking Rooms
Family Rooms
Minibar
Good to know
HOTEL STYLE
Safe
Family
HOTEL CLASS
Hotel links
Visit hotel website
Location
Full view
92Great for walkers
Grade: 92 out of 100
23Restaurantswithin 0.25 miles
2Attractionswithin 0.25 miles
Reviews (704)
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400 results
Traveler rating
209
138
31
15
7
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Time of year
LanguageEnglish
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209
138
31
15
7
Show reviews that mention
All reviews salt water pool train station family room great view single bed main building excellent hotel restaurant staff stayed for one night large balcony short walk free upgrade each evening quiet area breakfast and dinner booked this hotel spacious room
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1 - 5 of 400 reviews
Reviewed yesterday

The hotel was lovely, it had everything you needed for a comfortable stay, the room was spacious well equipt and clean, the large beds where very comfortable, the bar was a great place too meet up very friendly. staff where fantastic, they gave us maps...More

Date of stay: December 2018
Thank suby058
Hotel's Favorite
Reviewed October 24, 2018 via mobile

Very good hotel in Zermatt. Fab rooms, good view of Matterhorn from the room, very close to the town, they send their car for pickup. Good breakfast, cute swimming pool with many facilities such as steam room etc( didn't expect it to be this good!),...More

Date of stay: October 2018
1  Thank Anipaiuk
Response from Reto_Aufdenblatten, Guest Relations Manager at Alpen Resort Hotel, by Best WesternResponded October 31, 2018

Dear Anipaiuk Thank you for your stay with us and for taking the time to give us a review. I am happy to hear that you had a great time in Zermatt and enjoyed our Spa area with the new saltwater pool. It is a...More

Reviewed 2 days ago

This beautiful hotel is situated in beautiful alps of Zermatt. The hotel is beautifully made with lot of wooden interiors. They had nice cosy rooms, rooms are really big and it comes with a small garden for sit out areas. You get a nice view...More

Date of stay: June 2018
Thank Mackbebo
Reviewed 1 week ago

We stayed at the Alpen Resort Hotel in March 2018. We arrived later in the afternoon after traveling all day from Rome. The reception was very nice and the attendants very helpful and kind. We were expecting to walk into a standard hotel room and...More

Date of stay: March 2018
Thank Stacy S
Reviewed 1 week ago via mobile

Late check in available till 11pm upon request. Fast and quick check in. New and spacious room for 2 adults and 1 child. Walking distance of 5 mins from Train station. One of the most reasonable price within the area.

Date of stay: December 2018
Thank ChanM568
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Questions & Answers
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LeeJoMaldives
April 15, 2018|
Answer
Response from Ali921 | Reviewed this property |
The hotels are about 10mins walk apart depending on street conditions along the town's main drag (the Bahnhofstrasse). Ski pass prices for Dec 2018 are not out yet but were €330 or €378 if you want to ski into Italy. Suggest... More
0
Votes
WestNYCtraveler
January 6, 2018|
AnswerShow all 4 answers
Response from WilliamS6917 | Reviewed this property |
They are on the other end of town farthest from the lifts, but it's a small town.
1
Vote
Cecilia S
July 13, 2017|
AnswerShow all 6 answers
Response from Reto_Aufdenblatten | Property representative |
Dear Cecilia Just tell our reception as early as possible (best would be during check-in) on which evenings you would like to eat in the town and we will find a solution for you and reward the evenings you eat not in our... More
1
Vote
Google Translation
Room Tips
"If you have children, ask for a family room. Plenty of storage and room to spread out and relax."
stacys724
1 week ago
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"Worth paying for the view of the Matterhorn"
189kimberlyp
Oct 6, 2018
Read review
"higher floor"
yanutu
Oct 2, 2018
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"Rooms facing the mountains"
950jakk
Sep 9, 2018
Read review
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PRICE RANGE
$153 - $459 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western alpen hotel zermattbest western zermattzermatt best western
LOCATION
SwitzerlandSwiss AlpsCanton of ValaisZermatt
NUMBER OF ROOMS
55
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