We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Bodmenstrasse 21, Zermatt 3920 Switzerland
E-mail hotel
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
View deal
View deal
View deal
View all 16 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (466)
Room & Suite (185)
Videos (2)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Read more
Updated 02/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 02/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#52 of 108 hotels in Zermatt
Travelers' Choice
The Best Western Hotel Butterfly has a quiet location in the center of car-free Zermatt, a 2-minute walk from the Gornergratbahn train station and the ski bus stop.All rooms at the Butterfly hotel have satellite TV including CNN, coffee and tea-making facilities and are provide with free Wi-Fi.In the evening, you can enjoy a delicious 5-course dinner in the restaurant.The spa area features a Finnish sauna, an infrared cabin, a steam bath and a tanning bed. During the summer, the spa area is available upon request. Massages are also available upon request.
Read more
Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Bar / lounge
Breakfast buffet
Complimentary tea
Kids' meals
Special diet menus
Vending machine
Ski rentals
Bicycle tours
Free shuttle or taxi services
Business Center with Internet Access
Foot massage
Full body massage
Head massage
Neck massage
Steam room
Baggage storage
Currency exchange
Non-smoking hotel
Outdoor fireplace
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
Show more
Room features
Allergy-free room
Blackout curtains
Air conditioning
Electric kettle
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Private balcony
Room service
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
Show more
Room types
Mountain view
Non-smoking rooms
Family rooms
Good to know
Centrally Located
Languages Spoken
English, French, German, Italian
893Reviews25Q+A100Room tips
Traveler rating
  • 545
  • 289
  • 37
  • 12
  • 10
Time of year
Traveler type
  • More
Selected filters
  • Filter
  • English
Popular mentions
dvdand wrote a review Oct 2021
leicester94 contributions82 helpful votes
Arrived late at night to catch the Glacier express the next morning. Lovely , cosy modern room with good wifi. Hotel is less than 5 minutes from the station and next to main street with all the dining options. Woke to see the summit of the Matterhorn through the trees, despite reception telling us we would nt be able to see it. Breakfast buffet was very nice and served in a lovely spacious dining area on the ground floor. Very happy with our choice.
Read more
Date of stay: October 2021Trip type: Traveled as a couple
rdk1 wrote a review Feb 2020
Melbourne, Australia162 contributions82 helpful votes
Hotel's Favorite
This is a great hotel and i really enjoyed a weeks stay here. Located very near the train station just off the main street, very convenient to arriving and departing. Very friendly and helpful staff, and lovely clean modern rooms. I was very pleased that the bar/lounge/restaurant area was much more cosy in winter than the pictures on the website seem. Really good value for Zermatt and I'd be happy to return.
Read more
Date of stay: January 2020
3 Helpful votes
Erling wrote a review Sep 2021
Oslo, Norway21 contributions6 helpful votes
The hotel is within a short walking distance of the train station and two blocks from the main street. We had a practically furnished, clean and bright room. Several rooms have nice views. Decent breakfast (Covid19) and helpful and friendly staff
Read more
Review collected in partnership with Best Western
Date of stay: September 2021
Sleep Quality
Trip type: Traveled as a couple
Owen wrote a review Sep 2021
Austin, Texas12 contributions3 helpful votes
Lovely suite on 5th floor, but if you are over six-feet tall, I suggest a room below the 5th floor, which has low spots due to roof. But the room 510 has a large bathroom (bath shower combo), a sitting area, a balcony, and a king bed. Room is stocked with coffee and has a safe. The restaurant serves an excellent breakfast (the best on our three-week European trip), and dinner was very good. Service was excellent. A female waiter was especially delightful and entertaining. You cannot see the Matterhorn from the hotel, but that is true for most hotels in Zermatt. A great view is less-than 10 minute walk--only slightly uphill. The rail station is less than 200 meters and slightly downhill. The bar might have been better stocked, but it was generally quite good. Lots of single malts but short on bourbons and rye. Zermatt can
Read more
Date of stay: September 2021
Room Tip: Wonderful place in picturesque Zermatt
See more room tips
Viaje3000 wrote a review Aug 2021
Lausanne, Switzerland132 contributions67 helpful votes
We really enjoyed our family stay. Really nice staff. Good location. Great breakfast and dinner. Nice complimentary teatime in the afternoon. Great bathroom. As our room was opposite the lift there was some noise sometimes. We will definitely come back!
Read more
Date of stay: June 2021Trip type: Traveled with family
$150 - $294 (Based on Average Rates for a Standard Room)
best western butterfly, best western zermatt, zermatt best western
SwitzerlandSwiss AlpsCanton of ValaisZermatt
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Hotel Butterfly
Which popular attractions are close to Hotel Butterfly?
Nearby attractions include Alpine Ski School (0.3 miles), Zermatt Ski School European Snowsport (ES) (0.10 miles), and Summit Ski & Snowboard School (0.10 miles).
What are some of the property amenities at Hotel Butterfly?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Butterfly?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hotel Butterfly?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hotel Butterfly?
Conveniently located restaurants include L'Atelier Grandsire, Petit Royal Café, and Brasserie Uno.
Are there opportunities to exercise at Hotel Butterfly?
Yes, guests have access to a sauna during their stay.
Is Hotel Butterfly located near the city center?
Yes, it is 0.1 miles away from the center of Zermatt.
Are any cleaning services offered at Hotel Butterfly?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Butterfly?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Butterfly?
The staff speaks multiple languages, including English, French, German, and Italian.
Are there any historical sites close to Hotel Butterfly?
Many travelers enjoy visiting Kapelle Blatten "Maria Rosenkranzkönigin" (1.2 miles), Beresina-Haus (0.3 miles), and Bergführerdenkmal (0.3 miles).