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BEST WESTERN Hotel Butterfly

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#22 of 110 Hotels in Zermatt
Certificate of Excellence
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BEST WESTERN Hotel Butterfly
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543 Reviews from our TripAdvisor Community

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Showing 397: English reviews
Barnet, United Kingdom
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed yesterday NEW

The hotel is in a good position a few minutes walk from the train station (only way into Zermatt, no cars) and the main street with all the shops, bars and restaurants. We were given a suit on the 5th floor with large balcony and mountain views which was lovely. Hotel breakfast, staff and facilities were all excellent. Recommended.

Helpful?
Thank earlyretirement9
Chapel Hill, North Carolina
Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

My wife and I arrived August 31st in Zermatt to a very charming hotel setting that is The Hotell Butterfly. Only a block from the train station, on a quiet back street off the main streets through town. I can't express enough how friendly the whole hotel staff was upon arrival and throughout our stay. The rooms are charming, clean... More 

Helpful?
Thank 001dwb62
2 reviews
5 of 5 stars Reviewed 1 week ago

We were in Zermatt to climb the Matterhorn and our itinerary changed due to a wonderful opening in the weather. We had to suddenly change our reservation at The Hotel Butterfly. They were very willing to help us with our new itinerary and held our large travel bags for us the whole time we were away to climb the most... More 

Helpful?
Thank Valerie M
Dukinfield, United Kingdom
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago

Excellent 4 star hotel, rooms comfortable and spacious, food very good A La Carte menu is good and quite reasonable for a Zermatt hotel, close to Gornergrat Railway and Station [Matterhorn opposite Gornergrat peak[ and also Zermatt is an all electric taxis and horse and trap city, no cars, plenty of shops although it is busy.

Helpful?
Thank john-grandad
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at this hotel for one day. The hotel is very comfortable with good interiors. Helpful staff, sumptuous breakfast and very convenient location. It is a good hotel for families and children. We highly recommend this hotel.

Helpful?
Thank Shubha R
Naples, Florida
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I wld first like to especially thank christa who is at front desk she was very helpful and informative and patient. My reservations were all mixed up and she Es so helpful. Our room was 602 which is in the top floor with a balcony and a modest view of the Matterhorn, very clean and cozy, the food in the... More 

Helpful?
Thank Inasue
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Cute hotel; very comfortable, spacious rooms, centrally located. Evening group meal was just okay. Group breakfasts were satisfactory. Excellent service. Bartender had great stories and you could spend the evening listening to him talk while sipping one or two beers.

Helpful?
1 Thank richardpines
Reading, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

This was a charming hotel with location convenient to train and shopping. I'd stay here if visiting Zermatt again. Room was very quiet. Check-in was quite good. Allowed us to stow our bags prior to check-in so we could ride the Gornergratbahn without our luggage. Woke up with the sound of the local church bells. Good start to a Swiss... More 

Review collected in partnership with Best Western

Helpful?
Thank Pete J
1 review
5 of 5 stars Reviewed August 26, 2016 via mobile

Back from a fantastic week at the Butterfly (affectionally known by us as the 'Flitterhof'!) All the staff were exceptionally helpful, accommodating and friendly but special mention must go to Franco and both Rafael's who looked after us so well. We loved the location - close to lifts and town, but quiet. Rooms big and staff were quick to help... More 

Helpful?
Thank Claire A
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
The Best Western Hotel Butterfly has a quiet location in the center of car-free Zermatt, a 2-minute walk from the Gornergratbahn train station and the ski bus stop.All rooms at the Butterfly hotel have satellite TV including CNN, coffee and tea-making facilities and are provide with free Wi-Fi.In the evening, you can enjoy a delicious 5-course dinner in the restaurant.The spa area features a Finnish sauna, an infrared cabin, a steam bath and a tanning bed. During the summer, the spa area is available upon request. Massages are also available upon request. ... more   less 

Additional Information about BEST WESTERN Hotel Butterfly

Address: Bodmenstrasse 21, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $146 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Hotel Butterfly 3*
Number of rooms: 61
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Also Known As:
Best Western Butterfly
Best Western Zermatt
Zermatt Best Western
Hotel Style:
#8 Best Value Hotel in Zermatt
#31 Family Hotel in Zermatt
#35 Romantic Hotel in Zermatt
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