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BEST WESTERN Hotel Butterfly

#17 of 110 Hotels in Zermatt
Certificate of Excellence
Bodmenstrasse 21, Zermatt 3920, Switzerland
Hotel amenities
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515 Reviews from our TripAdvisor Community

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Showing 379: English reviews
Perth, Australia
Level Contributor
81 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed yesterday NEW

We enjoyed our two night stay at the Hotel Butterfly, in a large room that had a good sized bathroom. The room had a large balcony with a spectacular view of mountain scenery. The lift in the hotel was surprisingly fast and efficient, a rare treat. The hotel staff were very helpful, and the breakfast and dinner menu had many... More 

Helpful?
Thank aussie4854
Manhattan, Kansas
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We loved our stay. It is a charming hotel. Not fancy, but clean and comfortable. Great breakfast buffet! Wifi was fast. Close to train station. I would be careful about using their laundry machine. It is in German, and no additional languages were given. No complaints about the stay, otherwise! I would stay here again in Zermatt!

Helpful?
Thank lindsberg
New Delhi
Level Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We were here for One Night only. The hotel is close to the railway station, main market. The hotel provides a free pick and drop service. The room sand hotel is decent enough. All hotels in Zermatt and decorated with flowers.The breakfast was nice with mnay options , free wifi.The best part of the hotel was a man named Nicolas... More 

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Thank RahulBhalla
Ramallah
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We reserved the same day for a one night stay at the Best Western Hotel Butterfly. The double room was comfortable, though a bit old fashioned which did not bother us. Everything was perfectly clean and the hotel staff exeptionally friendly. My friend was not able to walk long distances thus the vicinity to the train station and the cable... More 

Helpful?
Thank ValeMagg
Windsor, Canada
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for a summer trip for two couples with half-board. The staff was amazing, everything from early checkin to meals was amazing. I asked for ice or a bucket since I had champagne for my anniversary, they went got a champagne bucket, filled it and gave me four flutes without me asking and with a smile! The meals... More 

Helpful?
Thank Mballerina
Ghent, Belgium
Level Contributor
457 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed 1 week ago

Butterfly ies on 5 minutes wal from the Railway station. You dont need to climb in a street, you dont need to take a taxi. The time for a walk to the Gornergratbahn is even shorter, also the distance to the shopping streets. Rooms are big and good isolated. Staff is very friendly and speak different languages. Breakfast(buffet) is included.... More 

Helpful?
1 Thank LouenStephan
Bangalore
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Just walking distance from train station. The room was spacious and with a great view. The restaurant was equally good. The bathroom was a bid odd with low roof but that compensated with the glass roof on it. we wish we had stayed longer.

Review collected in partnership with Cleartrip

Helpful?
Thank Tarun J
Bolligen, Switzerland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

lovely atmosphere, the director understands it very well to make you feel like in a big family among guests and staff. You will find every year at the same time a lot of regulars again, which makes you feel like coming home. The "Butterfly Skiday" is one of the highlights.

Helpful?
Thank Marianne K
Lymington, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very comfortable room lots of space for storage.Included evening meal 5 courses varied menu each evening and excellent quality.Friendly helpful staff.Located very close to the station and just off the main street.

Helpful?
Thank Bob A
Sheffield, United Kingdom
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is located about 5minutes walk from the main station and the Gornegrat station and just off the main street.The room was spacious and although we had a limited view from the balcony it was nice to sit outside.The wifi was quite good and the room & bathroom were spotlessly clean,there was a good supply of hot water and... More 

Helpful?
1 Thank maddensk
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Amenities

Highlights
  • Restaurant
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
The Best Western Hotel Butterfly has a quiet location in the center of car-free Zermatt, a 2-minute walk from the Gornergratbahn train station and the ski bus stop.All rooms at the Butterfly hotel have satellite TV including CNN, coffee and tea-making facilities and are provide with free Wi-Fi.In the evening, you can enjoy a delicious 5-course dinner in the restaurant.The spa area features a Finnish sauna, an infrared cabin, a steam bath and a tanning bed. During the summer, the spa area is available upon request. Massages are also available upon request. ... more   less 

Additional Information about BEST WESTERN Hotel Butterfly

Address: Bodmenstrasse 21, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $160 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Hotel Butterfly 3*
Number of rooms: 61
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Also Known As:
Best Western Butterfly
Best Western Zermatt
Zermatt Best Western
Hotel Style:
#7 Best Value Hotel in Zermatt
#31 Family Hotel in Zermatt
#35 Romantic Hotel in Zermatt
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