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Grand Hotel Zermatterhof

#11 of 110 Hotels in Zermatt
Certificate of Excellence
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Grand Hotel Zermatterhof
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392 Reviews from our TripAdvisor Community

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Showing 233: English reviews
Immensee Switzerland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

To be able to spend some nights at this wonderful hotel is really magic. You truly believe you arrived in a different world. Just a few highlights: From the balcony of our spacious room the Matterhorn is just in front. The outdoor restaurant, the indoor breakfast room in a very special room with a glass ceiling and above all the... More 

Helpful?
Thank Peter S
San Francisco, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 7 days at the Grand Hotel Zermatterhof. We found our room to be cozy and in a great location. We had a wonderful view of the Matterhorn from our corner room with a nice little balcony where we could sit and look at the view. One thing we did not like about being on the front side... More 

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1 Thank smokeyred50
Cedar Bluff, Alabama
Level Contributor
91 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 1 week ago

Arriving early in the morning we knew that it would be a while to get the room ready. They immediately directed us to the outside terrace with a complimentary drink of our choice. We ended up having a light snack and then took a tour of the city. When the room was ready several of us went to the indoor... More 

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Thank lobowolf
Commack, New York
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Where should I start. We arrived at the train station in Zermatt, as promised a shuttle bus was waiting for us. (No horse and carriage because it was raining) No problem. The young lady that met us at the station made us feel extremely welcomed to Zermatt. I knew from that point we were in for a fantastic stay. Arrived... More 

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Thank David R
USA, Ohio, Cincinnati
Level Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

okay, I never stayed, I just walk by whenever I'm in Zermatt and which I HAD... It's the perfect grand hotel in the perfect location. It normally 450-600 a night, which is too rich for my blood, but there are lower prices from time to time. If you can find it at 350 or less, don't even think about it,... More 

Helpful?
Thank CrankyCritic
Arkansas
Level Contributor
337 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed 2 nights at the Grand Hotel Zermatterhof and had a good overall stay. It's located in the heart of town and is a close walk to everything. They will send a horse and carriage to the train station for you or you can just walk. The staff are super friendly and accommodating and the lobby is relaxed and... More 

Helpful?
Thank KBD87
A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago via mobile

Grand is one of the best hotel of Zermat. It's very near to the station and in the heart of the market area. Therefore location wise we just loved it. The room's carpet looks old and the bathroom is small but the most helpful and courteous attitude of the staff outshines every other drawbacks. This is the only hotel where... More 

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Thank A TripAdvisor Member
Saint Louis, Missouri
Level Contributor
57 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We loved this hotel! Just great service--plus a great restaurant. Maybe our best dinner in more than two weeks throughout Switzerland. Was first rate. Also a great, great breakfast buffet. Great service everything with smiling help!

Helpful?
Thank Arnie R
Muscat, Oman
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arrived at the hotel and were given a warm welcome. Check in was smooth and my kids the housekeeping staff who made the bed for us every night for the turn down service. They would nicely place the kids stuff toys on the pillow. Room had a spectacular view of Matterhorn... Location was wonderful and staff were very friendly. Used... More 

Helpful?
Thank ashishsampat
Saint Louis, Missouri
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is amazing! The location is in the heart of town- very easy to find and explore from- sits next to a grand old cathedral- they have a lovely outdoor lounge- plenty of comfortable seating- you can sit for hours and watch the town go by! They have a horse drawn carriage that will pick you up from the... More 

Helpful?
Thank R S
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
saycheese!
saycheese!
Cuisines: Vegetarian, Swiss, European
Alpine Gourmet Prato Borni
Alpine Gourmet Prato Borni
Cuisines: Vegetarian, Contemporary, Swiss, Delicatessen
Brasserie Lusi
Brasserie Lusi
Cuisines: French, European, Swiss, International, Central European
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Center with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Today the Grand Hotel Zermatterhof welcomes illustrious guests into its five-star surroundings in exactly the same way as it has done ever since 1879. Enjoying a central but peaceful location, this traditional luxury establishment offers classic elegance and all the comforts of modernity. The hotel has 77 individually furnished rooms and suites with magnificent views of the surrounding mountains, promising both peace and space in an exclusive setting. And for the ultimate in luxury, guests can avail themselves of the hotel's wellness zone, Vita borni. Here, you can experience an atmosphere of wellbeing with a spacious pool, saunascape, treatment rooms and a private spa for couples. ... more   less 

Additional Information about Grand Hotel Zermatterhof

Address: Bahnhofstrasse 55 | 3920 Zermatt, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $297 - $739 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Zermatterhof 5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Grand Hotel Zermatt
Hotel Style:
#3 Business Hotel in Zermatt
#6 Ski-In / Ski-Out Hotel in Zermatt
#8 Spa Hotel in Zermatt
#9 Luxury Hotel in Zermatt
#11 Family Hotel in Zermatt
#41 Romantic Hotel in Zermatt
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