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Grand Hotel Zermatterhof

0.3 miles from Zermatt center
  • Free Wifi
  • Breakfast included
  • Pool
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1 room, 2 adults, 0 children
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Bahnhofstrasse 55 | 3920 Zermatt, Zermatt 3920, Switzerland
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442 Reviews from our TripAdvisor Community

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Showing 260: English reviews
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London, United Kingdom
Reviewed 1 week ago via mobile

The hotel is probably the best in Zermatt with great views of the Matterhorn. It has some lovely restaurants as well and an especially nice, heated indoor pool. The rooms are quite basic and old. Where I would mark them down would be with regard to their restrictive bookings. They require people to book rooms for at least a week...

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Helpful?
Thank AnikaAli
Livingston, United Kingdom
Reviewed 3 weeks ago

Beautiful, historic hotel. Stayed here for a week and couldn't have asked for a better hotel! Right in the middle of everything, right at the top of the main street and only a 5 minute walk to bus stops for the ski bus. Ski hire shop literally across the road if you need to hire any equipment and plenty of...

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Thank auroraskyline
Reviewed 3 weeks ago via mobile

We had a really good time in Zermatt . Zermatterhof has a great location in the centre of the town. I had a great view to the Matterhorn from my room. The rooms are charming and stylish but not big. Fortunately we didn't spend too much time in them! The quality and styling in general is very good and even...

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1Thank Daniel P
New York City, New York
Reviewed January 17, 2017

My wife and I recently visited the Grand Hotel Zermatterhof. It was marvelous! The hotel is modern and beautiful, staff are super helpful, and there is also a charm, with the natural feel to it. The location is fantastic. Right in the center of the town and they pick you up / take you to the train station, complementary. Rooms...

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3Thank Mitchell K
Brooklyn, New York
Reviewed January 16, 2017

This was our second stay in the hotel... excellent English speaking service, pickup at the station, welcome drink, room exactly as expected, three restaurants, central location, excellent spa, sauna and pool. Exquisite breakfast with massive selections and solid concierge service. Ski room with private lockers always available. Be spoiled!

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2Thank arojekny
mVivace
Reviewed January 15, 2017

This historic hotel is ideally located in the center of Zermatt close to the church, the mountain climbers cemetery, excellent shops and restaurants. It is a beautiful hotel with excellent personalized service. The spa and pool are lovely, and the rooms (request room with balcony and Matterhorn view) are cozy and luxurious. The breakfast room is stunning. A horsedrawn carriage...

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1Thank mVivace
Dubai, United Arab Emirates
Reviewed January 7, 2017

We arrived in Zermatt only to find a horse carriage waiting to pick up us next to the train station, this set the tone for our experience at this awesome hotel in the Swiss Alps. The property is situated at the end of the main shopping street (which stretches from the train station to the Zermatterhof - a 10 min...

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1Thank BaselAnabtawi
Stamford, Connecticut
Reviewed January 4, 2017

I am writing this review on behalf of a family who just visited Zermatt and stayed at the Grand Hotel Zermatterhoff. I worked with the concierge on many occasions to book this trip for the family and my personal experience was great. Everyone was extremely responsive and went above and beyond to help. The family thoroughly enjoyed their stay and...

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1Thank bethbo123
Reviewed December 19, 2016

I am currently staying in this hotel for a skiing trip December 2016 and I have to say the location is great... middle of town with excellent views. Service is OK but not close to the high end 5 star hotels in the Alps like Riffle Alp hotel in Zermatt. The food is not good and I seriously hope they...

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Thank Hamad A
Basel, Switzerland
Reviewed December 3, 2016

One of the best hotel stays I have ever had. We came here for my girlfriends birthday and was absolutely blown away by the standard of the hotel. We had a pick up from the train station and were greeted warmly by our driver. On check in we got an upgrade which was greatly appreciated. We arrived pretty early in...

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2Thank tbutler_33
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
saycheese!
saycheese!
Cuisines: Central European, Swiss, European
Alpine Gourmet Prato Borni
Alpine Gourmet Prato Borni
Cuisines: Swiss, European, Contemporary, Delicatessen
Brasserie Lusi
Brasserie Lusi
Cuisines: Swiss, European, Central European, French, International
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Today the Grand Hotel Zermatterhof welcomes illustrious guests into its five-star surroundings in exactly the same way as it has done ever since 1879. Enjoying a central but peaceful location, this traditional luxury establishment offers classic elegance and all the comforts of modernity. The hotel has 77 individually furnished rooms and suites with magnificent views of the surrounding mountains, promising both peace and space in an exclusive setting. And for the ultimate in luxury, guests can avail themselves of the hotel's wellness zone, Vita borni. Here, you can experience an atmosphere of wellbeing with a spacious pool, saunascape, treatment rooms and a private spa for couples. ... more   less 

Additional Information about Grand Hotel Zermatterhof

Address: Bahnhofstrasse 55 | 3920 Zermatt, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $323 - $1,187 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Zermatterhof 5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Grand Hotel Zermatt
Hotel Style:
#3 Business Hotel in Zermatt
#11 Family Hotel in Zermatt
#12 Ski-In / Ski-Out Hotel in Zermatt
#15 Spa Hotel in Zermatt
#15 Luxury Hotel in Zermatt
#41 Romantic Hotel in Zermatt
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Questions & Answers

Here's what travelers have asked, with answers from Grand Hotel Zermatterhof staff and other travelers.
5 questions
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Questions? Get answers from Grand Hotel Zermatterhof staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request a room with balcony and Matterhorn view, though views in other directions are lovely too.”
 of 5 bubbles mVivace, Jan 15, 2017 | Read review
“Ask for a view of the Matterhorn if possible”
 of 5 bubbles tbutler_33, Dec 3, 2016 | Read review
“Suites have separate entrances, magnificent views to town and mountains and very quiet!”
 of 5 bubbles DimitraNYC, Sep 14, 2016 | Read review
“All rooms would be a good choice but the higher the better the view over the rooftops of the surrounding mountains.”
 of 5 bubbles michaelnudo, Sep 12, 2016 | Read review
“Zermatt is in a valley surrounded by mountains so every room has an incredible view! Cars are not allowed in Zermatt so all is quiet.”
 of 5 bubbles emilym762, Aug 31, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question