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Grand Hotel Zermatterhof

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#18 of 109 Hotels in Zermatt
Certificate of Excellence
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1 room 2 adults 0 children
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Grand Hotel Zermatterhof
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433 Reviews from our TripAdvisor Community

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Showing 257: English reviews
New York City, New York
Reviewed 6 days ago NEW

My wife and I recently visited the Grand Hotel Zermatterhof. It was marvelous! The hotel is modern and beautiful, staff are super helpful, and there is also a charm, with the natural feel to it. The location is fantastic. Right in the center of the town and they pick you up / take you to the train station, complementary. Rooms...

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Helpful?
Thank Mitchell K
Brooklyn, New York
Reviewed 1 week ago

This was our second stay in the hotel... excellent English speaking service, pickup at the station, welcome drink, room exactly as expected, three restaurants, central location, excellent spa, sauna and pool. Exquisite breakfast with massive selections and solid concierge service. Ski room with private lockers always available. Be spoiled!

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Thank arojekny
mVivace
Reviewed 1 week ago

This historic hotel is ideally located in the center of Zermatt close to the church, the mountain climbers cemetery, excellent shops and restaurants. It is a beautiful hotel with excellent personalized service. The spa and pool are lovely, and the rooms (request room with balcony and Matterhorn view) are cozy and luxurious. The breakfast room is stunning. A horsedrawn carriage...

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Thank mVivace
Dubai, United Arab Emirates
Reviewed 2 weeks ago

We arrived in Zermatt only to find a horse carriage waiting to pick up us next to the train station, this set the tone for our experience at this awesome hotel in the Swiss Alps. The property is situated at the end of the main shopping street (which stretches from the train station to the Zermatterhof - a 10 min...

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Thank BaselAnabtawi
Stamford, Connecticut
Reviewed 2 weeks ago

I am writing this review on behalf of a family who just visited Zermatt and stayed at the Grand Hotel Zermatterhoff. I worked with the concierge on many occasions to book this trip for the family and my personal experience was great. Everyone was extremely responsive and went above and beyond to help. The family thoroughly enjoyed their stay and...

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Thank bethbo123
Reviewed 5 weeks ago

I am currently staying in this hotel for a skiing trip December 2016 and I have to say the location is great... middle of town with excellent views. Service is OK but not close to the high end 5 star hotels in the Alps like Riffle Alp hotel in Zermatt. The food is not good and I seriously hope they...

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Thank Hamad A
Basel, Switzerland
Reviewed December 3, 2016

One of the best hotel stays I have ever had. We came here for my girlfriends birthday and was absolutely blown away by the standard of the hotel. We had a pick up from the train station and were greeted warmly by our driver. On check in we got an upgrade which was greatly appreciated. We arrived pretty early in...

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1Thank tbutler_33
Reviewed October 22, 2016 via mobile

Lovely hotel, small but actually spacious hotels. Not only its situated in the best mountains/snow outdoor activities but the local people are very friendly and helpful. The staff are very accommodating and would love to come back soon! Danke herr und frau!

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Thank leigh1990hills
San Diego, California
Reviewed September 21, 2016

If you have a car you have to park in TASCH and take the 15 minute train ride to Zermatt. I called the hotel from the Tasch train station and told them I would be at the Zermatt station in a few minutes and they met us and took us to the hotel in an electric cart. The hotel is...

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1Thank bobseelos
New York City, New York
Reviewed September 14, 2016

Zermatterhof is a magnificent hotel! I was overwhelmed with the kindness and generosity of its staff! If you're looking for elegance, sophistication and beauty as well as excellence in service, Grand hotel Zermatterhof is the choice! It is a truly a beautiful hotel! Special thanks to Ms. Olessja Brotzmann at check in, for the extraordinary friendly welcome! I'd like to...

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Thank DimitraNYC
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
saycheese!
saycheese!
Cuisines: Central European, Swiss, European
Brasserie Lusi
Brasserie Lusi
Cuisines: Swiss, European, Central European, French, International
Alpine Gourmet Prato Borni
Alpine Gourmet Prato Borni
Cuisines: Swiss, European, Contemporary, Delicatessen
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Today the Grand Hotel Zermatterhof welcomes illustrious guests into its five-star surroundings in exactly the same way as it has done ever since 1879. Enjoying a central but peaceful location, this traditional luxury establishment offers classic elegance and all the comforts of modernity. The hotel has 77 individually furnished rooms and suites with magnificent views of the surrounding mountains, promising both peace and space in an exclusive setting. And for the ultimate in luxury, guests can avail themselves of the hotel's wellness zone, Vita borni. Here, you can experience an atmosphere of wellbeing with a spacious pool, saunascape, treatment rooms and a private spa for couples. ... more   less 

Additional Information about Grand Hotel Zermatterhof

Address: Bahnhofstrasse 55 | 3920 Zermatt, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $318 - $1,119 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Zermatterhof 5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Grand Hotel Zermatt
Hotel Style:
#3 Business Hotel in Zermatt
#11 Family Hotel in Zermatt
#11 Ski-In / Ski-Out Hotel in Zermatt
#16 Spa Hotel in Zermatt
#16 Luxury Hotel in Zermatt
#41 Romantic Hotel in Zermatt
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Questions & Answers

Here's what travelers have asked, with answers from Grand Hotel Zermatterhof staff and other travelers.
5 questions
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Questions? Get answers from Grand Hotel Zermatterhof staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request a room with balcony and Matterhorn view, though views in other directions are lovely too.”
 of 5 bubbles mVivace, 1 week ago | Read review
“Ask for a view of the Matterhorn if possible”
 of 5 bubbles tbutler_33, Dec 3, 2016 | Read review
“Suites have separate entrances, magnificent views to town and mountains and very quiet!”
 of 5 bubbles DimitraNYC, Sep 14, 2016 | Read review
“All rooms would be a good choice but the higher the better the view over the rooftops of the surrounding mountains.”
 of 5 bubbles michaelnudo, Sep 12, 2016 | Read review
“Zermatt is in a valley surrounded by mountains so every room has an incredible view! Cars are not allowed in Zermatt so all is quiet.”
 of 5 bubbles emilym762, Aug 31, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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