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Grand Hotel Zermatterhof

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#14 of 110 Hotels in Zermatt
Certificate of Excellence
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Grand Hotel Zermatterhof
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405 Reviews from our TripAdvisor Community

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Showing 242: English reviews
Paradise Valley, Arizona
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a fantastic hotel. From the moment we arrived we felt welcomed and experienced service that was above what is expected. The location is perfect, right in the middle of town with magnificent views of the Matterhorn. Our room was large and comfortable with views of the mountain and extremely clean. Breakfast was good with plenty of choices and... More 

Helpful?
Thank Andrea C
2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Upon check in the staff was immediately helpful from bringing your baggage up to a quick tour along with history of the hotel and a glass of wine. It's always fun checking into a new hotel but one of this caliber stands out from others. They have an open square to sit in front as well as inside. There was... More 

Helpful?
Thank Paolo A
New York City, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW via mobile

First, the positives. In fact, I don't have a bad thing to say about the hotel itself. The horse-drawn carriage from the station was fun; the staff were attentive and friendly. The breakfast buffet is good. We tried one of the restaurants (Lusi) and it was good, too. A bit on the expensive side but not relative to the surrounding... More 

Helpful?
Thank tpwwt
Ebermannstadt, Germany
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

What an impressive building. But u got to start by the beginning. The pick up at the trainstation in the horse carriage. Awesome. Then the building. Impressive. The check in with style, being escorted to the room. A nice birthday cake for my girlfriend waiting. And then the welcome drink on the terrace with view on the matterhorn. Breathtaking. We... More 

Helpful?
Thank Carlos0815
Atlanta, Georgia
Level Contributor
98 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a wonderful hotel in a great location. We had a very large, comfortable room with a view of the Matterhorn. Breakfast was really good with a great variety of food. We also enjoyed drinks on the terrace and the restaurant was also very good for dinner. Everybody at the front desk is so helpful and nice. They recommended... More 

Helpful?
1 Thank momandktravel
Mohnton, Pennsylvania
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel as part of our hiking trip. We woke up in the morning to see the Matterhorn outside of our window and the mountain goats walking down the main street. It was a fabulous experience staying at this gorgeous hotel! The staff was lovely and the food was delicious!

Helpful?
1 Thank wbonn
Philadelphia, Pennsylvania
Level Contributor
89 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

During a recent stay in Zermatt, I enjoyed a stay at the Grand Hotel Zermatthof. The property is conveniently located in the heart of town, just a short walk from the train station. The building is just superb, with a grand lobby and exceptional common areas, including a magnificent restaurant and bar. Rooms are spacious and well appointed. The woodwork... More 

Helpful?
1 Thank EasyTraveler2000
2 reviews
5 of 5 stars Reviewed 4 weeks ago

A beautiful hotel with the perfect setting in the middle of Zermatt. The restaurant staff provided excellent service. The housekeeping staff went the extra mile to tidy up the mess from our various outdoor activities. The concierge service was outstanding - Nicole and Sven ensured that we had all the necessary background information for excursion and travel decisions while assisting... More 

Helpful?
Thank Travis D
rafael_biner, Manager at Grand Hotel Zermatterhof, responded to this review

Dear TripAdvisor Member, Travis D Thank you very much for your recent stay and moreover for your phantastic comment. We are proud and grateful, that we fullfilled your expectations in all ways. My team is encouraged to provide to all our guests a very attentif, professional and personal service. Thank you for sharing your experiences with the TripAdvisor community. We... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

We stayed here for 3 nights and had an amazing time here. The hotel was great and the service was excellent. The hotel staff were all very knowledgeable and went above and beyond to make our stay enjoyable. Special thanks to Nicole and Sven for all your help during our time here!

Helpful?
Thank Vandi0525
Immensee Switzerland
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 weeks ago

To be able to spend some nights at this wonderful hotel is really magic. You truly believe you arrived in a different world. Just a few highlights: From the balcony of our spacious room the Matterhorn is just in front. The outdoor restaurant, the indoor breakfast room in a very special room with a glass ceiling and above all the... More 

Helpful?
Thank Peter S
rafael_biner, Manager at Grand Hotel Zermatterhof, responded to this review

Dear Peter S., Thank you for your visit at the Grand Hotel Zermatterhof and taking your time to give an overview about your positif Zermatterhof-experience. You describe your stay as wonderful and the hotel as magic - thank you for such an outstandig comment! My team is highly motivated to provide excellent service and personal attention. We would be absolutely... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
saycheese!
saycheese!
Cuisines: Vegetarian Friendly, Swiss, European
Alpine Gourmet Prato Borni
Alpine Gourmet Prato Borni
Cuisines: Vegetarian Friendly, Contemporary, Swiss, Delicatessen
Brasserie Lusi
Brasserie Lusi
Cuisines: French, European, Central European, Swiss, International
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Today the Grand Hotel Zermatterhof welcomes illustrious guests into its five-star surroundings in exactly the same way as it has done ever since 1879. Enjoying a central but peaceful location, this traditional luxury establishment offers classic elegance and all the comforts of modernity. The hotel has 77 individually furnished rooms and suites with magnificent views of the surrounding mountains, promising both peace and space in an exclusive setting. And for the ultimate in luxury, guests can avail themselves of the hotel's wellness zone, Vita borni. Here, you can experience an atmosphere of wellbeing with a spacious pool, saunascape, treatment rooms and a private spa for couples. ... more   less 

Additional Information about Grand Hotel Zermatterhof

Address: Bahnhofstrasse 55 | 3920 Zermatt, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $258 - $968 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Zermatterhof 5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Grand Hotel Zermatt
Hotel Style:
#3 Business Hotel in Zermatt
#7 Ski-In / Ski-Out Hotel in Zermatt
#11 Spa Hotel in Zermatt
#11 Family Hotel in Zermatt
#12 Luxury Hotel in Zermatt
#41 Romantic Hotel in Zermatt
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