We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Hotel Excelsior

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Excelsior
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

58 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 22: English reviews
Vancouver, Canada
Reviewed August 28, 2016

Hotel Excelsior was a nice hotel right in the heart of Zermatt. The hotel was comfortable and had a fantastic breakfast. We had a room with a beautiful patio with a stunning view of the Matterhorn. We stayed two nights and next time we will stay longer.

 Report
Helpful?
1Thank Tom H
Kriens, Luzern, Switzerland
Reviewed June 24, 2016

After a journey with the Glaciers Express from St. Moritz to Zermatt we stayed for one night in this beautiful hotel. We received a room with a balcony with direct view to the Matterhorn. We have a excellent diner and we recommend the “ filet Medici “. The personal was absolutely pleasant.

 Report
Helpful?
Thank MagicPierre
Singapore, Singapore
Reviewed June 9, 2016 via mobile

Cosy hotel, friendly & helpful staff, very clean, new and well maintained. Junior suite for 3 is also spacious enough for 4 due to the uncluttered, clean-lined furniture they have. A stone's throw from the railway station, eateries, Zermatt Museum & old village.

 Report
Helpful?
1Thank jadedjess6
Alfreton, United Kingdom
Reviewed March 6, 2016

recently returned from Zermatt where we stayed in this hotel - really nice friendly run hotel - we were very impressed with it - our room had magnificent views over the Matterhorn and for most of the time we were there it was clear skies - only a few minutes from the railway station so walking to the hotel was...

 Report
Helpful?
1Thank Graham C
Nambour
Reviewed February 1, 2016

My room looked out over the town and had a balcony where you could watch the people walking by but was quite sound proof when the door was closed. This room had a refrigerator which I have not always found in mid range hotels in the UK and not in the only other hotel I experienced in Switzerland. The young...

 Report
Helpful?
Thank SnowDreamers
Milton Keynes, United Kingdom
Reviewed October 7, 2015

We stayed at this hotel for 2 nights and were very pleased.The Hotel is in the heart of the village of Zermatt and is a short walk from the station (about 6 mins). Lots of restaurants nearby as well. Room was very comfortable and the view from our window was breathtaking. Great place to stay and would recommend to anyone...

 Report
Helpful?
1Thank Suyangi G
Southend-on-Sea, United Kingdom
Reviewed August 15, 2015

We found this excellent family owned Hotel, about 23 years ago. Since then we have had 11 excellent holidays there. It is only a few minutes walk from Zermatt Railway Station. It is situated beside the River, next to the old part of Zermatt village, and only a five minute walk from the main tourist centre. There are excellent views...

 Report
Helpful?
7Thank Rodney H
Auckland
Reviewed July 19, 2015 via mobile

I stayed here one night and was very pleased with this hotel the service was excellent and the hotel director went out if his way to help locate my lost camera The room was clean and comfortable and had a balcony with a view. The breakfast was delicious with a variety of choices and wait staff were very friendly It...

 Report
Helpful?
Thank anjistarAuckland
North Easton, Massachusetts
Reviewed December 30, 2014

We went as a family of four and were given a beautiful suite of two modern rooms and a very large bathroom with a wonderful view of the Matterhorn. This would have been the best hotel experience ever if it weren't for the VERY STRONG presence of smoke in the room from the bar on the floor below us. We...

 Report
Helpful?
Thank BostonR
Wodonga, Australia
Reviewed August 27, 2014

We have stayed in 8 different hotels over the past 3 weeks and this is by far the best we have stayed in. Our room is quite big with very comfortable beds for sleeping, a table and 3 nice chairs and a workbench. There is a mini bar also. The bathroom is exceptional, large, clean and warm and has a...

 Report
Helpful?
Thank Paulscan
Questions? Get answers from hotel staff and past guests. Ask a question

155 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (42)
Viewed
Dining (4)
Viewed
View from Room (16)
Viewed
Hotel & Grounds (7)
Viewed
Room/Suite (8)
Viewed
Business Center/Function Rooms (2)
Viewed
Bathroom (2)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (113)
Viewed
Room/Suite (34)
Viewed
Hotel & Grounds (26)
Viewed
View from Room (4)
Viewed
Dining (5)
Viewed
Bathroom (2)
Viewed
Other (42)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Zermatt hotels
0.1 mi away
Hotel Testa Grigia
Hotel Testa Grigia
#21 of 110 in Zermatt
273 reviews
0.1 mi away
Hotel Perren
Hotel Perren
#44 of 110 in Zermatt
214 reviews
0.3 mi away
Alpenblick
Alpenblick
#60 of 110 in Zermatt
122 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Hotel Simi Zermatt
Hotel Simi Zermatt
#61 of 110 in Zermatt
198 reviews
0.2 mi away
Hotel Matterhornblick
Hotel Matterhornblick
#77 of 110 in Zermatt
76 reviews
0.2 mi away
Hotel Schweizerhof & Residence
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Free Breakfast
  • Concierge
  • Babysitting
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Arrive and feel just like at home The Excelsior is a small family owned hotel with a large number of regular guests. Lovingly renovated hotel, which is quietly located in the center. The bus stop for all the lifts is in front of the hotel. The sunny rooms situated on the south side offer a fantastic view of the old part of the village and of the famous Matterhorn. All rooms are equipped with bathtub or shower/WC, hair-dryer, towel heater, telephone and mini bar. Much charm and joy of life meets you in our Ex-Bar and on the Pergola (sun terrace). Excellent meals can be taken in the à la carte Restaurant La Ferme. Internet-corner and free of charge wireless. ... more   less 

Additional Information about Hotel Excelsior

Address: Hofmattstrasse 38 | 3920 Zermatt, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $181 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Excelsior 3*
Number of rooms: 25
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Priceline and Booking.com so you can book your Hotel Excelsior reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#58 Romantic Hotel in Zermatt
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Hotel Excelsior staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room with a view. Stunning!”
 of 5 bubbles S8109LZtomh, Aug 28, 2016 | Read review
“Rooms with balcony to see the Matterhorn”
  • Our room
  • View of the Matterhorn from the room balcony
 of 5 bubbles MagicPierre, Jun 24, 2016 | Read review
“pay more for the views”
  • view from our room on the 4th floor
 of 5 bubbles GrahamC89, Mar 6, 2016 | Read review
“Ask to be as far away from the smokey bar as possible if you do not care for smoke.”
  • View of the Matterhorn from our room
 of 5 bubbles BostonR, Dec 30, 2014 | Read review
“Request a balcony room with a view of the Matterhorn. Room number 237 is where we are.”
 of 5 bubbles Paulscan, Aug 27, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay