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CERVO Zermatt

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CERVO Zermatt
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557 Reviews from our TripAdvisor Community

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Showing 306: English reviews
Casablanca, Morocco
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Went there for six days, in August. We were blessed by superb weather a direct view on the Matterhorn. Room had ample space and complete amenities, and was next to the spa area (it is nice to be able to go directly from the room to the sauna or jacuzzi without having to wander in the common area). The staff... More 

Helpful?
Thank T F
Nyon, Switzerland
Level Contributor
71 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Zermatt is a busy place where there is a lot of offers but not everything is shining ! The Cervo is certainly not an exception but we enjoyed a lot our one night in one of the chalet they have. We booked two rooms one for our kids and one for us on the same floor. Their electric cab went... More 

Helpful?
Thank vincetraveller
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear vincetraveller Many thanks for your wonderful and kind review. We are pleased that you enjoyed your stay with us, this is what makes this business so rewarding, making people ( and their beloved pets of course too ) happy to be able to forget about the day to day routine and simply enjoy. We would be exited to have... More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Tucked away in the mountain side this 36 room lodge is magical, starting with the way the staff greet you to the choice of rooms We had the panoramic suite which is fantastic, walked out on the balcony and there staring at me was Matterhorn surrounding by mountains. Rooms are great, staff are seriously fantastic and friendly We had some... More 

Helpful?
Thank gavinsch
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear gavinsch Many thanks for your kind review and feedback. We are delighted that you enjoyed your stay with us and you were able to take a break from the day to day life. Good company, accompanied by good food and a drink in your hand is precious and we are pleased that we had the chance to welcome you... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

We spent 2 days in Zermatt at the Cervo. First visit there. An absolute dream everything was perfect. The hotel, the room, the team and the food. Nice barbecue in the evening including local cheese raclette and a great breakfast at the image of the Matterhorn. The view is incredible and peaceful. Perfect for a couple to rest and load... More 

Helpful?
Thank Olivier C
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear Olivier C Thank you so much for your lovely review, we are exited to know that you enjoyed your get away with us here in the mountains at the CERVO and that you found some time to relax and charge your batteries. We do hope to have the pleasure of welcoming you soon again and send kind regards, Laura More 

New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

I run a luxury travel business and have had the good fortune of staying all over the world and I can honestly stay that Cervo has been one of my favourite stays. The hotel itself is stunning, set amongst the trees on the side of the mountain overlooking the Matterhorn with incredible views of the Matterhorn form the wonderful terrace... More 

Helpful?
Thank Mint_Concierge
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear Mint_Concierge Many thanks for your wonderful review. We are exited that you enjoyed your time with us here at the CERVO and that you found some time to relax. It was a great pleasure having you as our guest. We are looking forward to your return and send kind regards from sunny Zermatt, Laura More 

London, United Kingdom
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A fabulous 'boutique' hotel in Zermatt. Lovely rooms, attentive staff and delicious food. Very accessible via the Sunnegga Express tunnel with a lift direct to the hotel, set above the town in a quiet location with stunning views of the Matterhorn. Large terrace for drinks or meals, we had the pleasure of a BBQ one evening sitting under a starry... More 

Helpful?
Thank Sarah A
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear Sarah A Many thanks that you took the time to write this lovely review. We are glad that you enjoyed your stay with us and we hope to have the pleasure of greeting you soon again. Sending best regards from sunny Zermatt, Laura More 

Geneva, Switzerland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Cervo staff staff are very dedicated to offer a high level of service. Our room was absolutely perfect, from the splendid furniture, to the view, from the turndown service, to every detail that makes you feel at home. We were really astonished by the attention each of the staff has to detail and the very welcoming atmosphere of your property.... More 

Helpful?
1 Thank Tacotax
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear Tacotax Many thanks for your kind review and feedback. What a wonderful compliment, which we will gladly share with our team. We are exited to hear that you are planning on visiting us again. It would be our utmost pleasure to welcome you for another get away, here with us at the CERVO. Looking forward to greeting you soon... More 

Lancaster, Pennsylvania
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great staff that meets you at the train station to get you and your luggage. Fantastic location. Quiet mornings with amazing views on our balcony but the elevator made it a quick walk to be right in the town. Helpful staff with information on the area. Also was the location of my brother's wedding. AMAZING!

Helpful?
Thank Kelly187
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear Kelly187 Many thanks for your kind review and comment. We are glad that you enjoyed your stay with us for this wonderful occasion - congratulations once again ! We do hope to have the pleasure to welcoming you soon again and sending kind regards from the CERVO. Laura More 

Bahrain
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 17, 2016

A lovely hotel with great service and lovely food. All staff were very friendly and helpful. In each chalet there are a few rooms, so not noisy. The hotel is located above the village but as there is an elevator down to the village this is not a problem. The elevator is accessible 24 hours a day.

Helpful?
1 Thank hagoruka
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear hagoruka Many thanks for your kind feedback and review. We are pleased to hear that you enjoyed your time with us and would be exited to welcome you soon again. Sending best regards from the CERVO, Laura More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 8, 2016 via mobile

Our favourite spot in the Alps. Beautiful rooms, stunning view, best staff! Our home away from home. Modern design meet Swiss chic. Luxury without the fuss, the perfect place to escape from the noise of everyday life.

Helpful?
1 Thank Maxime R
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear Maxime R Many thanks for your awesome review and feedback. We are pleased to hear that you enjoyed your stay and time with us and are looking forward to your return. Sending kind regards from the entire CERVO crew, Laura More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Ski-In / Ski-Out
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
CERVO Puro
CERVO Puro
Cuisines: Italian, Contemporary, Swiss, Gluten Free Options, French, Central European
Ferdinand by Cervo
Ferdinand by Cervo
Cuisines: Swiss, European, Central European, French, Barbecue
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
LIKE HOME: CERVO When you enter the CERVO, there’s not a revolving door in sight. No, to enter the CERVO you take the small almost private entrance – appropriate to a homely chic chalet, which has been family-owned for generations. Once inside there’s a simple table. A telephone. And a warm welcoming smile. In fact you feel much more than welcome. You feel at home. ... more   less 

Additional Information about CERVO Zermatt

Address: Riedweg 156, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $357 - $743 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — CERVO Zermatt 5*
Number of rooms: 35
Reservation Options:
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Also Known As:
Cervo Zermatt Hotel Zermatt
Hotel Style:
#2 Luxury Hotel in Zermatt
#4 Romantic Hotel in Zermatt
#8 Family Hotel in Zermatt
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