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CERVO Zermatt

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CERVO Zermatt
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544 Reviews from our TripAdvisor Community

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Showing 299: English reviews
Lancaster, Pennsylvania
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great staff that meets you at the train station to get you and your luggage. Fantastic location. Quiet mornings with amazing views on our balcony but the elevator made it a quick walk to be right in the town. Helpful staff with information on the area. Also was the location of my brother's wedding. AMAZING!

Helpful?
Thank Kelly187
Bahrain
1 review
5 of 5 stars Reviewed 1 week ago

A lovely hotel with great service and lovely food. All staff were very friendly and helpful. In each chalet there are a few rooms, so not noisy. The hotel is located above the village but as there is an elevator down to the village this is not a problem. The elevator is accessible 24 hours a day.

Helpful?
Thank hagoruka
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear hagoruka Many thanks for your kind feedback and review. We are pleased to hear that you enjoyed your time with us and would be exited to welcome you soon again. Sending best regards from the CERVO, Laura More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Our favourite spot in the Alps. Beautiful rooms, stunning view, best staff! Our home away from home. Modern design meet Swiss chic. Luxury without the fuss, the perfect place to escape from the noise of everyday life.

Helpful?
Thank Maxime R
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear Maxime R Many thanks for your awesome review and feedback. We are pleased to hear that you enjoyed your stay and time with us and are looking forward to your return. Sending kind regards from the entire CERVO crew, Laura More 

Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This boutique hotel is located above Zermatt with direct access to the slope and a spectacular view to the Matterhorn. The hotel was built in a typical Swiss chalet style with a modern interpretation. The owner is a passionate hunter, that's why you will see many deers inside the hotel. Every chalet comes with its own sauna and a jacuzzi... More 

Helpful?
Thank Bob33132
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear Bob33132 Many thanks for your kind review. We are pleased to hear that you enjoyed the CERVO during your stay and we do hope to have the pleasure to welcome you back very soon. It will be our greatest pleasure to greet you again. Laura More 

Kuwait
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

One of the best location in Zermatt, small boutique hotel. Modernly furnished rooms . Good service, clean rooms we had the view of the Matterhorn, it's nice to wake looking at it every morning. We extended our stay because we liked the hotel and the place. The staff and the manger are wonderful and helpful. Highly recommend it.

Helpful?
Thank Abdulmajeed A
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear Abdulamejeed A Thank you so much for your lovely review and your extended stay with us. We are pleased to have had you as our guest and are very much looking forward to hopefully seeing you soon again. Until then we wish you a wonderful time, a safe journey and send best regards from the CERVO. Best regards, Laura More 

Zug, Switzerland
1 review
5 of 5 stars Reviewed 4 weeks ago

Beautifully decorated and situated in a great spot in Zermatt where you have magnificent views to the Matterhorn. Dont get fooled and might think its a bit apart from town, there is a lift that works 24H for the guests and connects right with the centre ville. So you can enjoy the peace of the mountain and be in 2... More 

Helpful?
Thank jennygrunberg
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear jennyfrunberg Thank you so much for your awesome review. We are very pleased to have had you as our guest and to welcome you here in Zermatt. We hope that even form far away, you will remember us, the juicy burger and the truffles fries. Hoping you welcome you soon again and wishing you a wonderful time until then.... More 

Ohio
Level Contributor
153 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed July 23, 2016

This is a wonderful property away from downtown Zermatt but quickly accessible via a lift and tunnel. This property provides you a perfect view of the Matterhorn as you sit on their lovely terrace or from most of the rooms. The staff, room, and facility are all perfect. They went out of their way to make a special trip to... More 

Helpful?
Thank KerwinN
LauraVanessa, Asstiant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear KerwinN Many thanks for this awesome review. We are glad that we were able to make this trip a very special one. Your words have been shared with the team, which have been received with a big smile. Thank you. We are very much looking forward to welcome you hopefully soon again and send sunny regards from the CERVO.... More 

Williamsburg, Virginia
Level Contributor
7 reviews
5 of 5 stars Reviewed July 4, 2016 via mobile

Fantastic property, great service, great food, best views in Zermatt! Very friendly and helpful staff. Breakfast is included and delicious! I would highly recommend it ! It's slightly up the hill and therefore away from the noise of downtown but very easy to access and close to major ski and hiking lifts.

Helpful?
Thank LisaK63
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear LisaK63 Many thanks for your awesome review. We are very glad that you enjoyed your time with us. We are very much looking forward to hopefully welcoming you soon again. Sending kind regards from sunny Zermatt Laura More 

Geneva
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 27, 2016

Beautiful room, member of Design Hotels, a great boutique hotel to stay when you're in Zermatt. Not all the rooms, but a few ones have a direct sight at the Matterhorn. The food the is served is delicious. You have to ask for the french fries with parmigiana and truffle oil. Sounds weird but you won't be able to eat... More 

Helpful?
Thank 1ab31
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear 1ab31 Thank you very much for your kind review. We are very glad that you enjoyed your time with us here at the CERVO and that you liked the french fries, they are indeed also some of my favorites. We would be pleased to welcome you back, until then we send kind regards from the entire CERVO team. Laura... More 

London, United Kingdom
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 6, 2016 via mobile

I cannot possibly describe just how wonderful this hotel is but please be assured that Cervo deserves its status as one of the most exclusive luxury boutique hotels in Zermatt and across the globe. We arrived by private hotel transfer to a candle lit entrance surrounded by beautiful stone steps and the traditional architecture of Swiss Chalets. Inside was elegant,... More 

Helpful?
Thank BusinessTraveller710
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear BusinessTraveller710 Many thanks for your wonderful review, we highly appreciate your kind words and that you took the time to share your experience. The CERVO is currently getting ready for a hopefully very sunny summer season and is impatiently awaiting your return. Sending sunny regards from Zermatt, Laura More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free Breakfast
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Ski-In / Ski-Out
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
CERVO Puro
CERVO Puro
Cuisines: Italian, Contemporary, Swiss, French, Central European
Ferdinand by Cervo
Ferdinand by Cervo
Cuisines: Swiss, European, Central European, French, Barbecue
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
LIKE HOME: CERVO When you enter the CERVO, there’s not a revolving door in sight. No, to enter the CERVO you take the small almost private entrance – appropriate to a homely chic chalet, which has been family-owned for generations. Once inside there’s a simple table. A telephone. And a warm welcoming smile. In fact you feel much more than welcome. You feel at home. ... more   less 

Additional Information about CERVO Zermatt

Address: Riedweg 156, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $342 - $706 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — CERVO Zermatt 5*
Number of rooms: 35
Reservation Options:
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Also Known As:
Cervo Zermatt Hotel Zermatt
Hotel Style:
#2 Luxury Hotel in Zermatt
#4 Romantic Hotel in Zermatt
#8 Family Hotel in Zermatt
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