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CERVO Zermatt

Travelers' Choice award winner
Hotel website
Riedweg 156, Zermatt 3920, Switzerland
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CERVO Zermatt
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525 Reviews from our TripAdvisor Community

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Showing 293: English reviews
Ohio
Level Contributor
134 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a wonderful property away from downtown Zermatt but quickly accessible via a lift and tunnel. This property provides you a perfect view of the Matterhorn as you sit on their lovely terrace or from most of the rooms. The staff, room, and facility are all perfect. They went out of their way to make a special trip to... More 

Helpful?
Thank KerwinN
Williamsburg, Virginia
Level Contributor
6 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Fantastic property, great service, great food, best views in Zermatt! Very friendly and helpful staff. Breakfast is included and delicious! I would highly recommend it ! It's slightly up the hill and therefore away from the noise of downtown but very easy to access and close to major ski and hiking lifts.

Helpful?
Thank LisaK63
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear LisaK63 Many thanks for your awesome review. We are very glad that you enjoyed your time with us. We are very much looking forward to hopefully welcoming you soon again. Sending kind regards from sunny Zermatt Laura More 

Geneva
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Beautiful room, member of Design Hotels, a great boutique hotel to stay when you're in Zermatt. Not all the rooms, but a few ones have a direct sight at the Matterhorn. The food the is served is delicious. You have to ask for the french fries with parmigiana and truffle oil. Sounds weird but you won't be able to eat... More 

Helpful?
Thank 1ab31
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear 1ab31 Thank you very much for your kind review. We are very glad that you enjoyed your time with us here at the CERVO and that you liked the french fries, they are indeed also some of my favorites. We would be pleased to welcome you back, until then we send kind regards from the entire CERVO team. Laura... More 

London, United Kingdom
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 6, 2016 via mobile

I cannot possibly describe just how wonderful this hotel is but please be assured that Cervo deserves its status as one of the most exclusive luxury boutique hotels in Zermatt and across the globe. We arrived by private hotel transfer to a candle lit entrance surrounded by beautiful stone steps and the traditional architecture of Swiss Chalets. Inside was elegant,... More 

Helpful?
Thank BusinessTraveller710
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear BusinessTraveller710 Many thanks for your wonderful review, we highly appreciate your kind words and that you took the time to share your experience. The CERVO is currently getting ready for a hopefully very sunny summer season and is impatiently awaiting your return. Sending sunny regards from Zermatt, Laura More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 10, 2016 via mobile

wow this is the place to go for a delicous lunch on the sunterrace! great service, super creative dishes and high quality of ingridients! the combination with the unplugged concerts on the terrace is just breathtaking, we will come back again again again...see you soon!

Helpful?
Thank Nina H
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear Nina H Thank you for your awesome review. We are exited to hear that we will have the pleasure to welcome you back soon again. The CERVO is getting ready for a hopefully sunny summer season and is impatiently awaiting your return. Sending kind regards from a sunny Zermatt, Laura More 

Bloomfield Hills
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 9, 2016 via mobile

Spent 5 nights in a panoramic living suite at Cervo. The 1 bedroom suite was spacious and comfortable. The suite included a separate living area with a pull out couch, a dining room, 2 full baths, a 2-way fireplace, several out door decks and a small kitchen area - perfect for a family of 3. Each chalet building has its... More 

Helpful?
Thank 942JessicaW
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear 942JessicaW Many thanks for your review and your kind words. We are pleased that you enjoyed your stay with us and hope that we will have the pleasure to welcome you back soon. Your compliments have been shared with Bianca and Benjamin and also Daniel is looking forward to hopefully have you as out guest again. Sending sunny regards... More 

2 reviews
5 of 5 stars Reviewed April 5, 2016 via mobile

I thought that Cervo was really amazing and I completely suggest it. It is a great place to go with your family. if you go skiing at the Swiss alps you can take an elevator right from outside the hotel to the tunnel that takes you there, the skiing is really fun it can be good for beginners and great... More 

Helpful?
Thank American Girl V
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear American Girl V Many thanks for your kind words and that you took the time to write this review. We are pleased to hear that you enjoyed your time here with us. We are currently getting ready for the summer season and some slopes have turned into hiking trails until the snow finds its way back to Zermatt (the... More 

Oxfordshire
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed February 28, 2016 via mobile

We ate here twice during our stay in Zermatt and it was a really great experience. Most of the food you cook yourself which was great fun. The food was good quality and very tasty. The Rosemary and Parmesan chips and the Chocolate Fondant dessert were amazing.

Helpful?
Thank Poppy-Oxon
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear Poppy-Oxon Many thanks for your review, we are pleased to hear that you enjoyed your meals and evenings with us, we passed the compliments to the chefs and are looking forward to hopefully welcome you soon again here at the CERVO. Sending best regards from a very sunny Zermatt, Laura More 

Level Contributor
119 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed February 6, 2016 via mobile

We spent just a night (which was quite hard to book) in this beautiful located in front of the Sunnegga elevator... in the slopes. We were surprised by the welcome desk because we expected a very big lobby with a huge fireplace but the hotel is quite small and cosy with low ceiling. The staff was very nice. We appreciate... More 

Helpful?
Thank legreg79
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear legreg79 Many thanks for your kind words. We are very pleased to hear that you enjoyed your stay with us and we would be thrilled to welcome you back, maybe even for a little summer break in the mountains. Currently the sun is shining and the CERVO is getting ready for some sunny days here in Zermatt. Sending kind... More 

Moscow, Russia
1 review
5 of 5 stars Reviewed January 22, 2016

We had a cozy stay at the Cervo Mountain Boutique Hotel. Especially the friendly staff and the delicious food at the restaurant is to point out. It's an unique setting in an amazing destination. We had good and deep sleep in the beautiful rooms with fantastic beds.

Helpful?
Thank Markusha82
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear Markusha82 Many thanks for your review and kind words. We know that your stay now lays a few months behind but we do hope that you still think about your time here with us at the CERVO. It would be a great pleasure to welcome you again, the entire team awaits you. Sending sunny regards from Zermatt, Laura Vanessa... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free Breakfast
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Ski-In / Ski-Out
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
CERVO Puro
CERVO Puro
Cuisines: Italian, Contemporary, Swiss, Central European
Ferdinand by Cervo
Ferdinand by Cervo
Cuisines: Swiss, European, Central European, French, Barbecue
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
LIKE HOME: CERVO When you enter the CERVO, there’s not a revolving door in sight. No, to enter the CERVO you take the small almost private entrance – appropriate to a homely chic chalet, which has been family-owned for generations. Once inside there’s a simple table. A telephone. And a warm welcoming smile. In fact you feel much more than welcome. You feel at home. ... more   less 

Additional Information about CERVO Zermatt

Address: Riedweg 156, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $344 - $708 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — CERVO Zermatt 5*
Number of rooms: 35
Reservation Options:
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Also Known As:
Cervo Zermatt Hotel Zermatt
Hotel Style:
#3 Luxury Hotel in Zermatt
#4 Romantic Hotel in Zermatt
#8 Family Hotel in Zermatt
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