We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

CERVO Mountain Resort

Riedweg 156, Zermatt 3920 Switzerland
Lowest prices for your stay
View deal
Free cancellation until 09/08/21
View all 10 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (602)
Panoramas (22)
Room & Suite (242)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
Learn more


#20 of 108 hotels in Zermatt
2021 Travelers' Choice Best of the Best
Surrounded by the rugged beauty of Zermatt, the CERVO is the gateway to the mystical mountain world of the Alps. With a deeply rooted sense of the extraordinary, of highest quality and of authentic hospitality, CERVO invites its guests to explore the impressive nature around us. And to discover themselves. 54 rooms and suites, seven lodges and each time a small world of its own. Whether as a modern base station for expeditions into the mountains of Zermatt or as a suite with a private spa – every guest will find their home at CERVO. Casual luxury, a modern design, warm colors and natural materials. This is the contemporary alpine style of CERVO.
Read more
Property amenities
Free High Speed Internet (WiFi)
Heated pool
Yoga classes
Free breakfast
Ski rentals
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Bar / lounge
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Kid-friendly buffet
Outdoor dining area
Snack bar
Special diet menus
Ski school
Tennis court offsite
Walking tours
Water park offsite
Free shuttle or taxi services
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Open-air bath
Steam room
Rooftop terrace
Ski In / Ski Out
Baggage storage
Currency exchange
Gift shop
Non-smoking hotel
Sun deck
Sun terrace
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Allergy-free room
Soundproof rooms
Air conditioning
Flatscreen TV
Complimentary toiletries
Private balcony
Room service
Seating area
Laptop safe
Hair dryer
Show more
Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
Great View
Languages Spoken
English, French, Spanish, German and 1 more
987Reviews6Q+A92Room tips
Traveler rating
  • 885
  • 77
  • 19
  • 5
  • 2
Time of year
Traveler type
  • More
Selected filters
  • Filter
  • English
Popular mentions
Departure815680 wrote a review Feb 2021
My wife and I stayed at many perfectly designed five star resort hotels. The Cervo checks all the points with great design, wonderful spa and great food. What this hotel has that other 5 star mountain hotels don’t often have is an amazing staff. The staff is quite young, all seem happy ( probably well treated by management) and motivated. Food was amazing, especially the Italian restaurant. only one item we ate over three days here (all meals at the hotel due to Covid restrictions) was not perfect. What was perfect was how our wonderful waitress (her name is Chiara) handled it and the fact that Davide ( the amazing chef) insisted to have it redone and came after to make sure it was now perfect. Cervo is now on our list of hotels we will visit every year, this is the beginning of a new family tradition.
Read more
Date of stay: February 2021Trip type: Traveled as a couple
Response from CERVO Mountain Resort, Sonstige at CERVO Mountain Resort
Responded Feb 27, 2021
Dear Departure815680 Thank you so much for your rating. We are very happy you enjoyed your stay with us and as well very happy that you are from now on our regular guests! Take care and see you soon. Regards Lukas Meier Hotel & Operations Manager
Read more
luxuryvoyage wrote a review Feb 2021
I spent 2 nights at the Cervo in September during the renovation. The hotel was still in the middle of renovation and most of the facilities were not yet usable. This was communicated by the hotel in advance, but I was able to stay at a sensational price in an already newly styled Alpinist roof suite (room 404, in the top chalet). I liked best the large fireplace, which is visible from the living room and bedroom. Funny is also the minibar, which "disappears" in a closet. Very nice in also the wooden floor. The suite is extremely spacious and the high room makes it look even more generous. The balcony extends over two sides and is equipped with chairs and deck chairs. The suite was located in the top chalet and had limited view due to the slope and trees and was a bit dark. The color scheme of the suite is in rather dark colors (beige, brown, dark green), I would have liked slightly brighter colors better, but that is a matter of taste. The furniture is nice to look at, but I found only limited comfort for comfortable lounging (sofa, chairs, deck chairs). The Alpinist roof suite is also perfect for a family. Tip: Ask for a suite in a chalet further down, has a better view of the Matterhorn and is brighter.
Read more
Date of stay: September 2020
Room Tip: Rooms in a chalet further down have better views of the Matterhorn and are brighter
See more room tips
2 Helpful votes
Response from CERVO Mountain Resort, Sonstige at CERVO Mountain Resort
Responded Feb 21, 2021
Dear Luxuryvoyage Thank you for taking your time to write a feedback. Now we are fully renovated so it would be a pleasure to welcome you again at the CERVO! Take care! Regards Lukas Meier Hotell & Operations Manager
Read more
Pepita64 wrote a review Jan 2021
We had an excellent stay!! the spa is fabulous with outdoors facilities . the staff is nice and professional ! The bazaar atmosphere is fantastic, we would have appreciated more advice for the wine and food selection however we had a great time We will come back !
Read more
Date of stay: January 2021Trip type: Traveled with friends
Response from CERVO Mountain Resort, Sonstige at CERVO Mountain Resort
Responded Feb 21, 2021
Dear Pepita Than you for your rating! Take care and hope to see you soon. Regards Lukas Meier Hotel & Operations Manager
Read more
Malin S wrote a review Jan 2021
Zurich, Switzerland
Great place and service. I spended two nights at this hotel and could have stayed much longer. This hotel really gave you the feeling of beeing at home and away at the same time. Great rooms, great foodmeny, stuff and extraplus that you can ski all the way to the entry. The spa was great! fantastic view. Definitely a revisit soon.
Read more
Date of stay: January 2021
Sleep Quality
Response from CERVO Mountain Resort, Sonstige at CERVO Mountain Resort
Responded Feb 6, 2021
Dear malinsB8430CA Thank you very much for your rating. Happy that you liked your stay so much! Take care and see you soon. Regards Lukas Meier Hotel & Operations Manager
Read more
Bar am Wasser wrote a review Jan 2021
Zurich, Switzerland
If you are looking for a ski-in / ski-out hotel with an amazing atmosphere and a very hospitable team, the the Cervo is the place to go. Beautiful designed rooms and a great spa retreat after a day on the slopes! Make sure to ask for the spa special treatments! Great food concepts : Bazaar is a delicious vegetarian alternative! We loved the Madre Nostra - the Italian inspired restaurant! Amazing service! Also don’t miss out on the third restaurant Ferdinand for the best champagne fondue 🤗🤗 Definitely will be back! Thank you for a great stay Cervo Team !!
Read more
Date of stay: January 2021Trip type: Traveled with friends
Response from CERVO Mountain Resort, Sonstige at CERVO Mountain Resort
Responded Feb 6, 2021
Dear baramwasser Thank you very much for your rating. It was a pleasure to host you and your team at the CERVO! Hope to see you soon. Regards Lukas Meier Hotel & Operations Manager
Read more
$191 - $1,051 (Based on Average Rates for a Standard Room)
cervo zermatt hotel zermatt
SwitzerlandSwiss AlpsCanton of ValaisZermatt
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about CERVO Mountain Resort
Which popular attractions are close to CERVO Mountain Resort?
Nearby attractions include Hinterdorfstrasse (0.3 miles), 5-Seenweg (0.3 miles), and FLEXRENT Snow Sports Rental (0.1 miles).
What are some of the property amenities at CERVO Mountain Resort?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at CERVO Mountain Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at CERVO Mountain Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to CERVO Mountain Resort?
Conveniently located restaurants include L'Atelier Grandsire, Walliserstube Zermatt, and Restaurant Spycher.
Are there opportunities to exercise at CERVO Mountain Resort?
Yes, guests have access to a heated pool, a sauna, and fitness classes during their stay.
Is CERVO Mountain Resort located near the city center?
Yes, it is 0.3 miles away from the center of Zermatt.
Are any cleaning services offered at CERVO Mountain Resort?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at CERVO Mountain Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does CERVO Mountain Resort offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at CERVO Mountain Resort?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.