We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
8/6/2017 8/7/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hotel Phoenix

    Untere Wiestistrasse 11, Zermatt 3920, Switzerland
    Save
    Best prices for your stay
    8/6/2017 8/7/2017
    $165
    $164
    $164
    Traveler (137)
    Room & Suite (67)
    Dining (10)
    Bella Vista Hotel
    370 reviews
    #15 of 110 hotels in Zermatt
     
    Schlosshotel Life & Style
    929 reviews
    #12 of 110 hotels in Zermatt
     
    Chalet Hotel Schoenegg
    488 reviews
    #11 of 110 hotels in Zermatt
     
    BELLERIVE
    428 reviews
    #2 of 110 hotels in Zermatt
     
    Overview
    • Excellent78%
    • Very good18%
    • Average2%
    • Poor1%
    • Terrible1%
    Travelers talk about
    Free Wifi
    Breakfast included
    Non-Smoking Rooms
    Bar/Lounge
    Fitness center
    Pets Allowed
    Wheelchair access
    Laundry Service
    Private Balcony
    3.0 Star Hotel
    All hotel details
    {"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Bella Vista Hotel
    370 reviews
    #15 of 110 hotels in Zermatt
     
    Schlosshotel Life & Style
    929 reviews
    #12 of 110 hotels in Zermatt
     
    Chalet Hotel Schoenegg
    488 reviews
    #11 of 110 hotels in Zermatt
     
    BELLERIVE
    428 reviews
    #2 of 110 hotels in Zermatt
     
    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from $164.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Zermatt hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "4642cfc7a6ec40a7aade7b9cd7ef7250", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1449632,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79027289],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":8,"year":2017},"checkout":{"day":7,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":164,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"4642cfc7a6ec40a7aade7b9cd7ef7250","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":165,"lowestMetaPrice":164,"additionalPartner":false,"highestMetaPriceDisplay":165,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":165,"lowestMetaPrice":164,"highestMetaPriceDisplay":165,"hotelName":"Hotel Phoenix","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjQ2NDJjZmM3YTZlYzQwYTdhYWRlN2I5Y2Q3ZWY3MjUwIiwiQUlLIjoiMDRmMWMyODg2ZjI5NDI4MmJlYmM1ODZiZDgzOGI5YWYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "08/06/2017", "checkOut": "08/07/2017", "lowestPrice": "$164", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79492989":"CheapTicketsEWS","54247449":"TravelocityEWS","110800626":"HotelsCom2IB","65730321":"Hotwire","79027289":"OrbitzEWS","32659997":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (336)
    Traveler rating
    Traveler type
    Time of year
    Language

    1 - 5 of 227 reviews

    Reviewed 1 week ago

    Although as a previous writer stated renovation work was going on next door we were still able to enjoy our deluxe room. We stayed in number 506 which has 2 balconies and id the crane had not been there then we would have had the...More

    Thank Keith1812
    Reviewed 2 weeks ago

    We loved the location, the room, the breakfast, and especially appreciated the friendliness and helpfulness of the owners and staff. Its too bad that someone is building another hotel in front of them, but some rooms still have a nice view.

    Review collected in partnership with this hotel
    Thank Leann T
    Reviewed 2 weeks ago via mobile

    Place is really beautiful, clean, staff very nice...and the breakfast (included) a awesome surprise...many types of bread, cheese, fruits... 7 min walking from the train station All this for a honest price...

    Thank André S
    Reviewed 3 weeks ago via mobile

    Hi visited this hotel in July this year and they have what they say is renovation work going on next to the hotel until October, looks more like a building site to me with men working right next to the deluxe rooms from 7.30 in...More

    Thank mariet9762016
    Response from HotelphoenixZermatt, Geschäftsführer at Hotel PhoenixResponded 2 weeks ago

    Thank you very much for taking the time to write a review. We regret that you were not able to enjoy your night as much as you would have liked. Unfortunately in Zermatt, it is only possible to build/renovate during the few summer months. However,...More

    Reviewed 4 weeks ago

    We stayed at this hotel for 2 night in early June. The staff were very friendly and willing to accommodate very need. Staff was knowledgeable and offered suggestions when asked. The room had a wonder view and the bathroom was big by European standards. Breakfast...More

    Thank Tricia20252
    Bella Vista Hotel
    370 reviews
    #15 of 110 hotels in Zermatt
     
    Schlosshotel Life & Style
    929 reviews
    #12 of 110 hotels in Zermatt
     
    Chalet Hotel Schoenegg
    488 reviews
    #11 of 110 hotels in Zermatt
     
    BELLERIVE
    428 reviews
    #2 of 110 hotels in Zermatt
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Bar/Lounge
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Breakfast included
    • Laundry Service
    • Things to do
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $168 - $281 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #22 Ski-In / Ski-Out Hotel in Zermatt
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 27
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, TripOnline SA, Hotwire and Cancelon so you can book your Hotel Phoenix reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Switzerland >
    • Swiss Alps >
    • Canton of Valais >
    • Zermatt
    Add Photo Photos
    Traveler (137)
    Room & Suite (67)
    Dining (10)
    Hotel & Grounds (93)
    Bathroom (7)
    Nearby
    Sponsored by:
    Christiania Mountain & Spa
    273 reviews
    .09 miles away
     
    Sunstar Style Hotel Zermatt
    308 reviews
    .09 miles away
     
    Fleurs de Zermatt
    204 reviews
    .13 miles away
     
    Hotel La Ginabelle
    299 reviews
    .06 miles away
     
    Nearby Restaurants
    Walliserstube Zermatt
    457 reviews
    .05 miles away
    Snowboat
    415 reviews
    .24 miles away
    CERVO Puro
    423 reviews
    .18 miles away
    Chalet da Giuseppe
    221 reviews
    .22 miles away
    Nearby Attractions
    Hinterdorfstrasse
    119 reviews
    .37 miles away
    Alpine Exposure
    57 reviews
    .24 miles away
    Zermatt Tourismus
    18 reviews
    .28 miles away
    5-Seenweg
    11 reviews
    .34 miles away
    Ask a question
    Questions & Answers
    594jessiec
    December 11, 2016|
    AnswerShow all 2 answers
    Response from MetalVinnie | Reviewed this property |
    1 - 3 minutes walk to the bus stop and 4 minutes bus ride (free) 2 - 306
    0
    Votes
    Google Translation
    suzijon
    December 2, 2014|
    Answer
    Response from hotelphoenix | Property representative |
    Good morning. Thank you for your questions. There are only a few hotels for ski in and out. But we are 1 minute walk to the bus stop Matterhorn Glacier paradise and 2 minutes walk to the Sunnegga paradise. A ski in or out... More
    0
    Votes
    Google Translation
    Room Tips
    "Room 506 is a must"
    Read review
    "Really great views"
    Read review
    "We requested a room with a balcony and view of the Matterhorn."
    Read review
    "Matterhorn views from rooms at the back of the hotel."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing