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Hotel Firefly

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Hotel Firefly
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390 Reviews from our TripAdvisor Community

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Showing 157: English reviews
Hamden, Connecticut
1 review
5 of 5 stars Reviewed 1 week ago NEW

We can't speak too highly of this hotel. The staff and facilities were excellent and we'd certainly stay again, given the opportunity. We booked a small suite but upon arrival were shown into a huge three-bedroomed apartment with fully-equipped kitchen, lounge, dining area and balconies at either end, one of which had a view of the Matterhorn. Breakfasts were a... More 

Helpful?
Thank malcolmct1
NJ
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in a 3 bedroom 3 bath suite with friends. It was a lovely suite, well furnished. They picked us up from the train. The hotel was at the edge of the main tourist area but a comfortable walk. The staff was helpful. Would highly recommend the property for anyone staying in Zermatt.

Helpful?
Thank Wayfarer1001
London
Level Contributor
26 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for five nights in August. On arrival I was upgraded to a larger suite, which was a very nice surprise. It had a separate bedroom, and an enormous living room and kitchen. The suite was wonderfully quiet and peaceful, with a very comfortable bed. Everything is ultra-modern and immaculate - the bathroom, the furniture, even the crockery. Kitchen... More 

Helpful?
Thank ejoch
Zurich, Switzerland
Level Contributor
372 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Super friendly staff, great location just 3 minutes from a big ski lift and a super bar, Bar 55 We had a basic room which was nice and as large as a hotel room in a major chain. It even had a small kitchen. Super comfy bed, good bathroom Breakfast is served in the room. You need to ask specifically... More 

Helpful?
Thank oransome
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Great place for a romantic get-away with your love to spend some nice quality-time together! The bar 55 of the hotel has the best coffee and Bloody Mary :)! The flexible hotel-team offers 24/7 their best service, plus: doggies are welcome too :)!

Helpful?
Thank Noelle F
Geneva
Level Contributor
60 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Spent two nights with my mother. We had a free upgrade to the Royal Suites. Three rooms, one living room with a fully equipped kitchen, two bathrooms. It was huge. View on the Matterhorn from the living room. Luminous, spacious, comfy. The service was very attentive, professional and welcoming. Breakfast is served in the living room on order. You receive... More 

Helpful?
Thank Where_is_my_room
Birmingham, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The reason or contributing factor to what makes Hotel Firefly such a perfect place to experience and explore Zermatt is due to their generosity and utterly hospitable staff. Service and help provide is absolutely off the charts. Upon arrival to Zermatt, they provide a free shuttle service from the train station to their Hotel doorstep through an electric car. Which... More 

Helpful?
2 Thank Lucas L
Level Contributor
150 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed July 19, 2016

This hotel is truly remarkable in every way. My family and I booked a suite for a 2 nights stay at the hotel. The suite was very big, beautifully decorated, very comfortable and offered a nice view of the Swiss Alps. Hotel service was excellent as well as they really put a lot of effort to make sure our stay... More 

Helpful?
1 Thank Keith L
FireflyZermatt, Inhaber at Hotel Firefly, responded to this review

Dear Keith L Thank you very much for the time you took to write such a nice review about your stay in our Hotel Firefly ****S. We are delighted to hear that the inerior of our suites and the service of our staff has met your expectations. It would be a great pleasure to welcome you again soon. Best wishes... More 

Wheaton, Illinois
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 18, 2016

If you ever find yourself in Zermatt this is the place to stay. We had 3 bedrooms, 2 baths, a living room, dining room, stocked kitchen and even a fireplace as well as 2 balconies. The Firefly is a short walk to the main part of Zermatt. Breakfast is served every day in your room. There is a great little... More 

Helpful?
1 Thank pat d
FireflyZermatt, Leiter Front Office at Hotel Firefly, responded to this review

Dear Par D We very much appreciate the time you took for this very kind review. It is a great pleasure for us to read that you have enjoyed our hotel facilities and that the hospitality of our staff has met your expectations. We are looking forward to welcome you again! Best wishes Family Kalbermatter&Team More 

Kula, Hawaii
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 15, 2016 via mobile

Had a really wonderful stay this last week at this stunning all suite property. The owners have put a lot of thought into the ambiance and design of the Hotel and have spared no expense - really, really gorgeous 😀Our suite was so comfortable and well thought out, fabulous views, even had supplies for hiking - who else does that!... More 

Helpful?
1 Thank bettybaboon
FireflyZermatt, Inhaber at Hotel Firefly, responded to this review

Dear bettybaboon Thank you very much for these kind words. We very much appreciate the time you took to share your experience in our hotel. Also we are delighted to hear that the design and the comfort of our facilities has met your expectations and most of all that our staff has made you feel very welcome. It would be... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Room Service
Official Description (provided by the hotel)
The Hotel Firefly**** is the first address in Zermatt for demanding travellers who expect luxury and lifestyle on the highest level. And as well a sign for the fact that tourism and environmental protection are not contrasts. It connects luxury, lifestyle and environmental consciousness under the same roof. With that, the Firefly sets forwad-looking impulses for a lasting tourism. ... more   less 

Additional Information about Hotel Firefly

Address: Schluhmattstrasse 55, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $279 - $1,041 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Firefly 4.5*
Number of rooms: 15
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Zermatt
#1 Family Hotel in Zermatt
#2 Business Hotel in Zermatt
#17 Romantic Hotel in Zermatt
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