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Hotel Restaurant Derby

Bahnhofstrasse 22, Zermatt 3920, Switzerland
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93 Reviews from our TripAdvisor Community

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Showing 42: English reviews
Hong Kong
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 3, 2016

I booked this hotel only because of its convenient location (3 minutes from the train station) and year-round service, not knowing that it was built in 1940s and refurbished in the last decade. There were better, bigger and newer hotels nearby, but some were closed for the season. At a rent of CHF 180 per night, I was not expecting... More 

Helpful?
Thank M T S
Stoughton, Massachusetts
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 11, 2016

Felt invisible. Took longer to get our order taken than it did to receive it. We weren't asked about beverages, had to ask for drink menu. Food was not made fresh. The meal was disappointing as was the staff. Bread was good.

Helpful?
Thank Christina899598
Floridian in Switzerland
Level Contributor
59 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed May 9, 2016

We booked this hotel about 18 hours before we arrived. The owner and staff could not have been friendlier or more helpful. We got a great rate for 2 kids and 2 adults, including breakfast. Swiss hotels continue to amaze me with regards to cleanliness. The bathroom, very large with big sunken tub! looks brand new clean - the give-away... More 

Helpful?
Thank ufgator27
Sacramento
Level Contributor
36 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed April 16, 2016

This is a review for the Hotel Derby, not the restaurant. I just wrapped up a 2-night stay at the hotel. We stayed in the Bellevue portion, a 1/2 block away from the main drag in Zermatt. We arrive the hard way, on skis from Chamonix via the famed Haute Route. We were in ski boots, carrying packs and were... More 

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Thank ghoulwe
Richmond, Vermont
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 29, 2016

We stayed in one of Hotel Derby’s Residence Bellevue apartments in Zermatt in late February. We decided that it would be nice to have a kitchen and be centrally located in town. It’s very close to the train station and to a large Co-op as well and very easy to get to the ski shuttle or the cog railway up... More 

Helpful?
Thank Traci S
Basingstoke
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed February 16, 2016 via mobile

This is a small family hotel. The staff are outstanding with a tremendous sense of humour. The food is great which is even better if Giovanni cooks for you. We were staying on a half board package and I simply couldn't eat it all. The room we stayed in was a family room which had a kitchen so should you... More 

Helpful?
Thank Bundock47
Stockholm, Sweden
Level Contributor
312 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 226 helpful votes
5 of 5 stars Reviewed January 27, 2016

Staff are very helpful and genuine. Hotel rooms are spacious and good value. Location on the main car free road perfect. Many locals recommend to family and friends to stay at this wonderful local property. With good reason. It is a great secret among so many expensive hotels around with wonderful accommodation.

Helpful?
Thank Mark O
Kolkata (Calcutta), India
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 5, 2016

Zermatt is a small town itself but this hotel is super close to the train station. Like 2-3 mins walk max. Right after coming out of the station you should see Coop (local supermarket) and then take a right turn, walk uphill and in about 2-3 mins you should see the hotel. Reception staff is quite nice. Their restaurant mainly... More 

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1 Thank Kunal_Mukherjee
Manchester, United Kingdom
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed December 29, 2015

Called in here for a coffee very comfortable so came back for a light lunch great service for a light lunch we had mushroom omelette chips on the side, this is a warm and friendly stop half way up the Bahnhofstrasse number 22 a great lunch when your on half board.

Helpful?
Thank geoffb4444
Philadelphia
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
1 of 5 stars Reviewed December 25, 2015

I'm not taking too much time; while sitting at our table for 15 minutes waiting for sevice we watched the wait staff chat, laugh, and look out the window! Too many fabulous cafes along main street. We ate at the Hotel Europe & Spa for dinner- WOW - terrific food and fantastic service! Very consistent with superior ingredients, artfully presented... More 

Helpful?
Thank skibum77
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Hotel Restaurant Derby

Address: Bahnhofstrasse 22, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $188 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Restaurant Derby 3*
Number of rooms: 20
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Also Known As:
Derby Hotel Zermatt
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