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via Giuseppe Bagutti 4, Lugano 6900 Switzerland
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Traveler (116)
360
Panoramas (12)
Room & Suite (244)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#5 of 43 hotels in Lugano
Location
4.2
Cleanliness
4.7
Service
4.7
Value
4.4
Travelers' Choice
Brand new Design & Lifestyle Hotel, a few steps from the University (USI), the city center and the Congress center. The Hotel City Lugano is the ideal place for business and leisure, thanks to its multiple Internet connections free of charge, the free parking that gives you the possibility to move around the city on foot or by public transport. Discover the newest and design Hotel of Lugano!
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Meeting rooms
Baggage storage
Concierge
Dry cleaning
Laundry service
Parking
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Non-smoking hotel
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Room features
Soundproof rooms
Air conditioning
Safe
Laptop safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL STYLE
Modern
Residential Neighborhood
Languages Spoken
English, French, Russian, Spanish and 4 more
355Reviews6Q+A11Room tips
Traveler rating
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Popular mentions
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Most Recent
Bernard Vogel wrote a review Feb 2023
Geneva, Switzerland316 contributions118 helpful votes
Nice breakfast included. We found the hotel by coincidence - we liked it very much! Modern, clean and super functional. Staff was useful. Only comment - you can pakr on the blue parking spots for the night, it's free vs the expensive hotel parking.
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Thiago V wrote a review Oct 2021
Winterthur, Switzerland3 contributions
We had a very nice experience at the hotel, since the checkin the staff was very kind and clear. walking distance to the city center/lake side. Room was very nice & comfy. The highlight of our stay was the breakfast, simple but complete, and with a great vibe thanks to Mrs. Katia :) Would definitely come back next time I’m in Lugano.
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Date of stay: October 2021Trip type: Traveled with family
Room Tip: Remember the pre-reserve your parking spot in case you’re driving there.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Aurelia wrote a review May 2021
Helsinki, Finland11 contributions5 helpful votes
I stayed only one night as my preferred hotel was fully booked and I was forced into hotel city lugano. I was pleasantly surprised. The staff was the kindest I have ever encountered anywhere in the world. Sure the decor isnt anything to praise and they dont have room service or other basics but it is clean and efficient. I have to say one more time that the staff here is just amazing, every single one of them. I would recommend this hotel.
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Date of stay: May 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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FamilyPat wrote a review Oct 2020
147 contributions65 helpful votes
Had a nice three night stay while visiting Lugano. Rooms are nice and a decent size and clean. As a family of 5 we had to take two rooms but they were side by side. Only small complaint was air con seemed to be locked at a particular temperature and it was a bit warm and the room fridge was quite noisy but beds were comfortable. Staff are very friendly and looked after the kids wonderfully at breakfast. We'll enforced COVID restrictions. More than happy to stay here again.
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Date of stay: October 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ming W wrote a review Sep 2020
Frankfurt, Germany116 contributions83 helpful votes
The hotel is very clean and efficient. It doesn’t have great views but it’s easy to walk to the lake and the receptionist offered at check-in free bus tickets which we used twice. In fact, I would say the staff is the best thing about this hotel- helpful, efficient, friendly. The breakfast staff was also very nice. I hope management realizes this!
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Date of stay: September 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Michel B wrote a review Feb 2020
Zurich, Switzerland3 contributions6 helpful votes
Nice and clean rooms!! Strange bathrooms with glaswalls. Awesome breakfast!! The Staff is very handsome and helpfully!! There could be more space at the carpark, it's not very comfortable with an SUV.
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Date of stay: February 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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WCL wrote a review Dec 2019
xxx26 contributions45 helpful votes
If there’s one thing that will make an imperfect stay perfect, then it would be the people around..this hotel is modern and clean. Rooms are not big, internet was poor, but the people were pleasant. Special shout out to Katia from the breakfast room, she sincerely goes out of her way to help even it was minimally needed, service deluxe to everyone.
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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sotms wrote a review Oct 2019
New York City, New York273 contributions230 helpful votes
Modern hotel, with very clean rooms and bathrooms. Rooms and bathrooms are not huge , but definitely not small either. Parking in underground garage: 15 franks per day. very tight ramp, drive slowly. Location: 11-12 minute slow stroll to the lake. Perfect for pre-dinner walk. Breakfast: free . lots of selections. tasty. coffee, cappuccino, etc... Service: we needed to check out at 430 in the morning. I asked them the night before if there will be someone at the desk to check us out that early. they said yes, and that they will have something for us to eat, (which I didnt ask for). Their breakfast starts at 7. Again, I dont need to eat at 430 in the morning. Nevertheless, the entire buffett was spread out for just the 4 of us. That was totally unneccesary, but very touching. Thank you.
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Date of stay: October 2019
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Peter S wrote a review Oct 2019
San Diego, California327 contributions350 helpful votes
My son and I stayed here for a night while traveling through this area of Switzerland. It’s a modern hotel, an easy and safe 8 block walk, through the business area of Lugano, to the waterfront and the old town. Our twin room was smallish but with good amenities. The staff is extremely friendly and helpful, especially the breakfast staff. There is a very nice breakfast served, including hot items. Parking is available underground (with a tiny ramp to reach the garage!) at a 15 Sfranc charge. It was a very nice stay in a very nice property!
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Date of stay: October 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Carmel M wrote a review Sep 2019
Johannesburg, South Africa192 contributions120 helpful votes
I moved to this hotel from another one - it was a great decision. Whilst you are right in the city so you dont have a view it makes up for this in every other way. The service is great - helpfully found me yoga, suggested what I could do on the day i had off, had delicious coffee in the lobby, a choice of different language TV programmes and a lovely spacious room. Plus in reality a few minutes walk away from everything - was really good.
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Date of stay: August 2019
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$173 - $256 (Based on Average Rates for a Standard Room)
LOCATION
SwitzerlandSwiss AlpsCanton of TicinoLugano
NUMBER OF ROOMS
48
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HOTEL CITY LUGANO $199 ($̶2̶5̶0̶) - Updated 2023 Prices & Reviews - Switzerland

Frequently Asked Questions about Hotel City Lugano
Which popular attractions are close to Hotel City Lugano?
Nearby attractions include Giuseppe Giglia S.A. Marrons Glaces (0.3 miles), Parrocchia Cattolica Romana Sacro Cuore (0.1 miles), and Gotthard Bank (0.2 miles).
What are some of the property amenities at Hotel City Lugano?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Hotel City Lugano?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel City Lugano?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Hotel City Lugano?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hotel City Lugano?
Conveniently located restaurants include Canvetto Luganese, HKyoto, and Botero.
Is Hotel City Lugano located near the city center?
Yes, it is 0.5 miles away from the center of Lugano.
Are any cleaning services offered at Hotel City Lugano?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel City Lugano?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Arabic.
Are there any historical sites close to Hotel City Lugano?
Many travelers enjoy visiting Villa Fogazzaro Roi (3.8 miles), Santuario della Madonna d'Ongero (3.3 miles), and Chiesa di Santa Marta (4.0 miles).
Is Hotel City Lugano accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.