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Hotel City Lugano

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#5 of 45 Hotels in Lugano
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel City Lugano
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169 Reviews from our TripAdvisor Community

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Showing 50: English reviews
Donnacona, Canada
Reviewed 1 week ago

Just stayed here for one night on business in Lugano. I definitely will be back. The Service is great for a Hotel with this rating. The breakfast buffet is also excellent. The General style of the Hotel works really well, the size of the single room is perfect. All works really well, it's a tidy place and very clean. Overall...

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Helpful?
Thank Haddock1910
Amsterdam, The Netherlands
Reviewed 4 weeks ago

Everything was good about the hotel except the wifi ! Pros: 1. Lovely clean rooms 2. Very spacious 3. Good breakfast 4. Decent location 5. Amazing lazy serving the breakfast Cons: 1. Horrible wifi speed. There are times when speed drops to 50 KbPS !

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Helpful?
Thank Joydeep D
Reviewed 4 weeks ago via mobile

What a surprise me and my wife had. Rooms are beautiful and there service is 5 stars. Free wifi, mini bar is free. Coffee is free and everywhere in the hotel. U pay the room and all the services are included in it. This hotel is gonna be my home in lugano whenever I visit this beautiful city.

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Helpful?
Thank streethawk33
London, United Kingdom
Reviewed November 1, 2016

Stayed at this Hotel for a week, and quite enjoyed the experience, the reception staff were helpful and friendly, also,the restaurant staff, who were also very attentive, and offered to be of assistance, in a friendly manner, whenever it was necessary. The Hotel was clean, with welcomed complimentary facilities, such as , coffee from the restaurant at anytime, or from...

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Helpful?
Thank Keith B
Management response:

Dear Keith B Thank you very much for your review abou the Hotel City Lugano. It is a pleasure to read, that you have enjoyed your stay here. We will be very glad to welcome you soon again to our hotel. Best Regards, Hotel City Lugano Team

Reviewed November 1, 2016 via mobile

Stayed Friday to Saturday, nice single bedroom, modern furniture, shower. Room size was obverse average- and the best thing is the location for business purposes. CHF 9 for parking in the nice garage and walking distance to centre

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Helpful?
Thank Clemens J
Management response:

Dear Clemens J Thank you very much for your review about the hotel City Lugano. We’re very pleased to read that you appreciated the modern design and the location of our hotel. We will be very pleased to welcome you again to the hotel City Lugano. Best Regards

Singapore, Singapore
Reviewed October 30, 2016 via mobile

Stayed about a week and a half at this hotel due to its proximity to the university. The hotel was clean and comfortable, and an absolute delight to stay. The hotel staff were also extremely helpful and friendly, which is more than I can say for the rest of the city. As Lugano is a very small city, the walk...

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Helpful?
Thank charliebrown390
Baden, Aargau, Switzerland
Reviewed September 4, 2016

Located some 20 minutes from the Lake and the old town, this almot brandnew hotel has it all: clean rooms, friendly staff, breakfast choices, efficient showers etc. There are only two (little) flöashbacks: price for rooms are somewhat high, like in most hotels of Lugano, and the parking is very, very narrow. Other than that all is just fine.

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Thank 975manrey975
San Francisco, California
Reviewed August 18, 2016 via mobile

Hotel was nice and modern, the hotel staff was great. We were too jet lagged to try breakfast but really appreciated the complimentary soft drinks in the mini fridge! We bought some groceries to keep in there too which was very convenient. First time having to put my room key into the "no smoking" box to get power in the...

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Thank KimberlyLyons
Reviewed August 9, 2016 via mobile

This is a clean and new hotel. However, it would be more accurately rated as a nice 3 star hotel. You will certainly be disappointed if you go to this hotel with 4.5 star expectations. The staff at the front desk are rude and unprofessional. Despite the fact that trip advisor advertises free parking the hotel staff claims they have...

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Thank Melanie W
Alesund, Norway
Reviewed July 18, 2016

The staff at the hotel was helpful and friendly. The room was clean and modern. They had great coffee on each level that was free. They had a good breakfast buffet. The hotel had a private parking garage, that was practical. I missed a gym, but thats it.

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Helpful?
Thank Abrakada
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Brand new Design & Lifestyle Hotel ****, a few steps from the University (USI), the city center and the Congress center. The Hotel City Lugano is the ideal place for business and leisure, thanks to its multiple Internet connections free of charge, the free parking that gives you the possibility to move around the city on foot or by public transport. Discover the newest and design Hotel of Lugano! ... more   less 

Additional Information about Hotel City Lugano

Address: via Giuseppe Bagutti 4, Lugano 6900, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Price Range: $173 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel City Lugano 4.5*
Number of rooms: 48
Reservation Options:
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Hotel Style:
#4 Luxury Hotel in Lugano
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Questions & Answers

Here's what travelers have asked, with answers from Hotel City Lugano staff and other travelers.
3 questions
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Setauket, New York
Setauket, New York

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Questions? Get answers from Hotel City Lugano staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Can't compare, only been in one room”
 of 5 bubbles keithbY562LO, Nov 1, 2016 | Read review
“my room was fine, I guess all the others are fine, too”
 of 5 bubbles 975manrey975, Sep 4, 2016 | Read review
“I was in room 107 - no view but quiet. No problems with it whatsoever.”
 of 5 bubbles SwissSarah23, Oct 12, 2015 | Read review
“Higher up is better: Lesser street noise and potential mountain views”
 of 5 bubbles execpilot8138, Sep 30, 2015 | Read review
“There is a construction site at one side, you may ask for a room not facing it”
 of 5 bubbles Flowwolf, Jun 2, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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