Hotel City Lugano
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Avg. $173 /night, 12/8 - 12/9
$255
per night
$209
per night
$163
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
4.5
#9 of 40 hotels in LuganoLocation
4.2
Rooms
4.6
Value
4.4
Cleanliness
4.7
Service
4.7
Sleep Quality
4.6
Brand new Design & Lifestyle Hotel, a few steps from the University (USI), the city center and the Congress center. The Hotel City Lugano is the ideal place for business and leisure, thanks to its multiple Internet connections free of charge, the free parking that gives you the possibility to move around the city on foot or by public transport. Discover the newest and design Hotel of Lugano!
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Meeting rooms
Baggage storage
Concierge
Dry cleaning
Laundry service
Parking garage
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Non-smoking hotel
Room features
Soundproof rooms
Air conditioning
Safe
Laptop safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
HOTEL STYLE
Modern
Trendy
Languages Spoken
English, French, Russian, Spanish and 4 more
Location
via Giuseppe Bagutti 4, Lugano 6900 Switzerland
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 78 out of 100
78
Lugano Airport
12 min•
See all flights
Malpensa Airport
28.9 mi•
See all flights
Lugano Station
14 min
Rental Cars
40 Restaurants
within 0.3 miles
382Reviews6Q+A14Room tips
Reviews
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Detailed Reviews
A very nice B&B hotel. It’s situated in a quiet area, a few bus stops from the centre and the lake.
We spent 3 nights there and our family had 2 Exclusive Double Rooms with sofa bed : spacious, clean and absolutely no noise from surrounding rooms or the corridor. You are therefore guaranteed a good night’s sleep on comfortable beds which is certainly appreciated after a long hot day . Air conditioning also works well. There was a minibar in the room which was replenished with 2 bottles of water every day : a welcome extra, not available in all hotels today.
There was plenty of choice in the breakfast room (our grandchildren were disappointed there were no pancakes, but they survived nevertheless !). A special thanks to the lovely lady in the breakfast room who served everybody’s drinks with a smile and kind words.
All the personnel we met were friendly and helpful. Definitely a hotel to be recommended.
We spent 3 nights there and our family had 2 Exclusive Double Rooms with sofa bed : spacious, clean and absolutely no noise from surrounding rooms or the corridor. You are therefore guaranteed a good night’s sleep on comfortable beds which is certainly appreciated after a long hot day . Air conditioning also works well. There was a minibar in the room which was replenished with 2 bottles of water every day : a welcome extra, not available in all hotels today.
There was plenty of choice in the breakfast room (our grandchildren were disappointed there were no pancakes, but they survived nevertheless !). A special thanks to the lovely lady in the breakfast room who served everybody’s drinks with a smile and kind words.
All the personnel we met were friendly and helpful. Definitely a hotel to be recommended.
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Date of stay: July 2024Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: If you want to be smack in the centre of town this is not for you but all the advantages easily...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Hotel City Lugano is a gem tucked in the city center. It's easy to find, parking is easy to access (and secure!) and every staff member went out of their way to be helpful. The room was nicely appointed and the only small issue was we stayed during a few unseasonably warm days and really needed to be able to cool the room or have a fan. (Thermostat was locked and too warm).
Breakfast was a pure pleasure each day with lovely helpful, friendly attendants and the food is fresh and very good!
We walked everywhere we wanted to visit but the hotel included public transportation passes which we ended up not needing. The area is safe to walk, even in early evening.
We will stay here again if visiting Lugano again.
Breakfast was a pure pleasure each day with lovely helpful, friendly attendants and the food is fresh and very good!
We walked everywhere we wanted to visit but the hotel included public transportation passes which we ended up not needing. The area is safe to walk, even in early evening.
We will stay here again if visiting Lugano again.
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Date of stay: September 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
These reviews are machine translated from their original language. Show machine translations?
Found the hotel almost by chance, already at the reception Mrs. Alessia was extremely courteous. The room was spotless, very spacious, elegant and minimal but with all the comforts. I particularly appreciated the magnifying mirror in the bathroom and the use of the dispensers for
Soap . I also appreciated the presence of the two bowls and the towel for my dog. I would add the excellent, varied and abundant breakfast and compliments to the very kind lady who served the breakfasts. Super convenient parking under the hotel and proximity to the centre... made our stay perfect!
Soap . I also appreciated the presence of the two bowls and the towel for my dog. I would add the excellent, varied and abundant breakfast and compliments to the very kind lady who served the breakfasts. Super convenient parking under the hotel and proximity to the centre... made our stay perfect!
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I chose this hotel based on the glowing reviews, and now feel it is important to write a review to provide a more nuanced opinion.
Our room was quite small and fairly basic in terms of what was provided. The view of the hills was magnificent.
The hotel is in a quiet part of town, about a ten minute walk to the lake and town centre.
Breakfast was good.
Reception was fine - in line with what I would have expected.
Would I stay there again? Possibly, although probably not.
One tip: If, like us, you are travelling by train, contact the hotel 48 hours in advance so that they can email you a Ticino ticket providing free public transport for the duration of your stay. We took a taxi from the station to the hotel which cost us 30 Swiss Francs. Instead we could have taken a number 6 bus from the station (3 stops) using a Ticino ticket.
Our room was quite small and fairly basic in terms of what was provided. The view of the hills was magnificent.
The hotel is in a quiet part of town, about a ten minute walk to the lake and town centre.
Breakfast was good.
Reception was fine - in line with what I would have expected.
Would I stay there again? Possibly, although probably not.
One tip: If, like us, you are travelling by train, contact the hotel 48 hours in advance so that they can email you a Ticino ticket providing free public transport for the duration of your stay. We took a taxi from the station to the hotel which cost us 30 Swiss Francs. Instead we could have taken a number 6 bus from the station (3 stops) using a Ticino ticket.
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Date of stay: October 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Convenient hotel to reach, it has a bus stop right in front.
There is also a hotel garage (if you book directly from them it will cost 15.- fr per night).
Breakfast is a buffet and there is a nice lady who serves you coffee.
Rooms with good sound towards the outside and a spectacular shower that separates the bathroom from the bedroom.
The mini bar in the room is a bit noisy.
There is also a hotel garage (if you book directly from them it will cost 15.- fr per night).
Breakfast is a buffet and there is a nice lady who serves you coffee.
Rooms with good sound towards the outside and a spectacular shower that separates the bathroom from the bedroom.
The mini bar in the room is a bit noisy.
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Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here after travelling on the Bernina Express train and bus. The hotel is about 20 minutes walk from Stazione Nord where the Bernina Express drops you off. We had an average size double room, with bathroom separated by glass. Kettle and tea/coffee in the room. Also mini fridge and in room safe which had an international plug adaptor in the door. Large walk in shower in the bathroom. Buffet breakfast available in the lobby area. Reasonable choice of hot and cold items, and a toaster available. Very helpful lady looking after the area. Hotel is around a 15 minute walk to the centre and the lake. If you don’t want to go too far to eat, we found the Hollywood Bar ristorante and pizzeria just a few minutes walk along the same street as the hotel, where we had an excellent pizza at a very reasonable price. We also dined at Ristorante Cinese Orient Express on Corso Elvezia, about 5 minutes walk away and a good busy Chinese restaurant.
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Date of stay: September 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My daughter and I spent a long weekend in Lugano. The location of the hotel was good. 15 minutes walk to the city center. The reception was very friendly. The parking garage is extremely narrow. You can't get into the garage with a large SUV, so I would ask the hotel before arriving if there is an outside parking space. The rooms are very clean and well furnished with shower gel, shampoo, etc. The mattress in our room was very hard and the blankets were rather thin. But I was given a second blanket when I asked. The breakfast buffet was also very good and the employee at the breakfast buffet was very attentive and nice.
We would be happy to go back.
We would be happy to go back.
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Date of stay: November 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is very clean and efficient. It doesn’t have great views but it’s easy to walk to the lake and the receptionist offered at check-in free bus tickets which we used twice. In fact, I would say the staff is the best thing about this hotel- helpful, efficient, friendly. The breakfast staff was also very nice. I hope management realizes this!
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Date of stay: September 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel was great - a short walk from the lake and main square with good breakfast and a lovely room with views. The reception and catering staff were incredibly helpful and informative. This hotel was so much nicer than many of the others we stayed with on our trip through Switzerland and we would definitely choose to stay here again. A particular plus was that the bed was a proper couples bed - not the usual twin pushed together arrangement that is more usual in Switzerland.
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Date of stay: May 2023Trip type: Traveled as a couple
Room Tip: I think rooms on the 5th or 6th floors have views. The bus stop that takes you (free with hotel...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel slightly away from the center in a modern style. The hall is very bright, as are the rooms which are equally modern, clean and equipped with a bathroom with a large open shower.
Not particularly friendly receptionist used to the quick passage of customers.
Very sad note, the breakfast, poor in variety, quality and service, slow in cleaning the tables and in replenishing the exhausted food.
Equipped with underground parking, access and especially exit are particularly problematic even for medium-length cars. Be very careful.
Not particularly friendly receptionist used to the quick passage of customers.
Very sad note, the breakfast, poor in variety, quality and service, slow in cleaning the tables and in replenishing the exhausted food.
Equipped with underground parking, access and especially exit are particularly problematic even for medium-length cars. Be very careful.
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Date of stay: June 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Jin,
our garage is small, but it dipends on how do you feel. Some people drive inside with a Range Rover, other prefer to park outside.
Please let us know if you want to reserve a parking outside.
.
Thank you for contacting us
Best regards
Hotel City Lugano
Maria Wolff Brunner
Direzione
Hallo from the Hotel City Lugano.
From the Lugano train Station there is a direct bus (nr 6) to the hotel. The bus stops is Università (University) and it takes 10 minuts.
The bus goes every day except Sunday and every 30 minutes.
That is a very good solution if you travel by train.
For any other questions, we are happy to answer you.
Waiting to hear from you soon, we remain
Your sincerely
Hotel City Lugano
Reservation team
Dear Leah,
The hotel is 10/15 minutes from the station using the public services or maximum 20 minutes walking. The bus stop is right near the hotel entrance.
If you have any other question please dont hesitate to contact.
Best regards
Hotel City Lugano
Via bagutti 4
6900 Lugano
city@hotelcitylugano.ch
"If you want to be smack in the centre of town this is not for you but all the advantages easily outway this one small disadvantage"Read full review
"I think rooms on the 5th or 6th floors have views. The bus stop that takes you (free with hotel pass) to/from Lugano station is near."Read full review
PRICE RANGE
$185 - $246 (Based on Average Rates for a Standard Room)
LOCATION
SwitzerlandSwiss AlpsCanton of TicinoLugano
NUMBER OF ROOMS
48
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingHOTEL CITY LUGANO - Updated 2024
Frequently Asked Questions about Hotel City Lugano
Which popular attractions are close to Hotel City Lugano?
Nearby attractions include Giglia Marrons Glacés & Chocolat (0.3 miles), Chiesa Sacro Cruore (0.1 miles), and Gotthard Bank (0.2 miles).
What are some of the property amenities at Hotel City Lugano?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Hotel City Lugano?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel City Lugano?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Hotel City Lugano?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Hotel City Lugano?
Conveniently located restaurants include Canvetto Luganese, Ristorante Cinese Orient Express, and Ristorante Ai Giardini Di Sassa.
Is Hotel City Lugano located near the city center?
Yes, it is 0.5 miles away from the center of Lugano.
Are any cleaning services offered at Hotel City Lugano?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel City Lugano?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Arabic.
Are there any historical sites close to Hotel City Lugano?
Many travelers enjoy visiting Villa Fogazzaro Roi (3.8 miles), Santuario della Madonna d'Ongero (3.3 miles), and Chiesa di Santa Marta (4.0 miles).
Is Hotel City Lugano accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.