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Hotel City Lugano

via Giuseppe Bagutti 4, Lugano 6900 Switzerland
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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Free cancellation until 10/09/21
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Traveler (111)
Panoramas (12)
Room & Suite (245)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#6 of 43 hotels in Lugano
Travelers' Choice
Brand new Design & Lifestyle Hotel ****, a few steps from the University (USI), the city center and the Congress center. The Hotel City Lugano is the ideal place for business and leisure, thanks to its multiple Internet connections free of charge, the free parking that gives you the possibility to move around the city on foot or by public transport. Discover the newest and design Hotel of Lugano!
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Full view
90Good for walkers
Grade: 90 out of 100
0Restaurantswithin 0 miles
0Attractionswithin 0 miles
via Giuseppe Bagutti 4, Lugano 6900 Switzerland
Name/address in local language
Getting there
Lugano Airport1 miSee all flights
Malpensa Airport29 miSee all flights
Lugano Station14 min
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334Reviews6Q+A10Room tips
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Popular mentions
Aurelia wrote a review May 2021
10 contributions4 helpful votes
I stayed only one night as my preferred hotel was fully booked and I was forced into hotel city lugano. I was pleasantly surprised. The staff was the kindest I have ever encountered anywhere in the world. Sure the decor isnt anything to praise and they dont have room service or other basics but it is clean and efficient. I have to say one more time that the staff here is just amazing, every single one of them. I would recommend this hotel.
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Date of stay: May 2021Trip type: Traveled solo
FamilyPat wrote a review Oct 2020
134 contributions62 helpful votes
Had a nice three night stay while visiting Lugano. Rooms are nice and a decent size and clean. As a family of 5 we had to take two rooms but they were side by side. Only small complaint was air con seemed to be locked at a particular temperature and it was a bit warm and the room fridge was quite noisy but beds were comfortable. Staff are very friendly and looked after the kids wonderfully at breakfast. We'll enforced COVID restrictions. More than happy to stay here again.
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Date of stay: October 2020Trip type: Traveled with family
2 Helpful votes
Ming W wrote a review Sep 2020
Frankfurt, Germany112 contributions82 helpful votes
The hotel is very clean and efficient. It doesn’t have great views but it’s easy to walk to the lake and the receptionist offered at check-in free bus tickets which we used twice. In fact, I would say the staff is the best thing about this hotel- helpful, efficient, friendly. The breakfast staff was also very nice. I hope management realizes this!
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Date of stay: September 2020Trip type: Traveled as a couple
2 Helpful votes
Michel B wrote a review Feb 2020
Zurich, Switzerland3 contributions6 helpful votes
Nice and clean rooms!! Strange bathrooms with glaswalls. Awesome breakfast!! The Staff is very handsome and helpfully!! There could be more space at the carpark, it's not very comfortable with an SUV.
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Date of stay: February 2020
Sleep Quality
2 Helpful votes
WCL wrote a review Dec 2019
xxx26 contributions42 helpful votes
If there’s one thing that will make an imperfect stay perfect, then it would be the people around..this hotel is modern and clean. Rooms are not big, internet was poor, but the people were pleasant. Special shout out to Katia from the breakfast room, she sincerely goes out of her way to help even it was minimally needed, service deluxe to everyone.
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Date of stay: December 2019Trip type: Traveled with family
2 Helpful votes
SwitzerlandSwiss AlpsCanton of TicinoLugano
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Frequently Asked Questions about Hotel City Lugano
Which popular attractions are close to Hotel City Lugano?
Nearby attractions include Emerold board shop (0.3 miles), Chiesa Santa Maria di Loreto (0.2 miles), and Giuseppe Giglia S.A. Marrons Glaces (0.3 miles).
What are some of the property amenities at Hotel City Lugano?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Hotel City Lugano?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel City Lugano?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Hotel City Lugano?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hotel City Lugano?
Conveniently located restaurants include Canvetto Luganese, HKyoto, and Botero.
Is Hotel City Lugano located near the city center?
Yes, it is 0.5 miles away from the center of Lugano.
Are any cleaning services offered at Hotel City Lugano?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel City Lugano?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Arabic.
Are there any historical sites close to Hotel City Lugano?
Many travelers enjoy visiting Villa Fogazzaro Roi (3.9 miles), Santuario della Madonna d'Ongero (3.3 miles), and Chiesa San Pietro (0.8 miles).
Is Hotel City Lugano accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.