The workers were very friendly and gave us good advice about restaurants or places to visit. The room was always clean and the breakfast was good. The Hotel is very central and easy to find. Thank you!!
I stayed at the Hotel San Carlos in September 1969, yes, 1969, with my Mother. Our last day here, my Mom had a heart attack and the personnel at this wonderful hotel helped this American Girl so much. They called the ambulance, and even though they were completely booked for the next day, they let me stay in the Porter's room which was not being occupied at that time. I had to take the elevator to the top and then walk up one flight of stairs. it was a wonderful little room with a window that looked out on the roof. Mom and I were on a strict budget and at that time we paid $5.00 per night for our room. When they moved me upstairs, they only charged me $2.00 and they fed me a free breakfast and it was wonderful. Each morning as I would come down to breakfast, everyone from the Manager, to the Waiter, to the dish washer, would greet me and ask how Mom was doing. They sent me to a farmers market for wonderful cheese and fruits. I stayed an additional 10 nights with them while Mom stayed in the Hospital. After the 10 nights, Mom was released and we took a train back to Zurich where we caught a flight home to the USA. I will never forget the kindness and love the people at this Hotel, and in Lugano in general, showed me. The hospital was wonderful to Mom and she had wonderful care there. I am 73 years old now, and how I wish I could visit again. Unfortunately, I am disabled and I cannot travel to Lugano. However, Lugano and the San Carlos Hotel will always be in my heart.…
Small budget hotel, clean but allocation is strategic. From train station to funicular to the hotel is less than 10 minutes. Breakfast is ok, basic. Room is also ok, clean. For the price paid, everything is good. Coop is next to the hotel, so it is very convenient. Highly recommended. The staff is very helpful and friendly.
If you are looking for a average priced comfortable hotel with an excellent location this is it. However the breakfast was substandard. The staff though was very helpful. Rooms clean and neat and excellent restaurants at close promity.
The Hotel offers a perfect location right in the center of Lugano. It is very convenient for exploring the city and offers several nice restaurants and bars close by. Being central of course also brings some additional noise level during the night (and it i next to a church) but we did not feel disturbed and the windows closed quite fine. The staff is fluent in several languages incl. English and was very nice and helpful. Breakfast was simple but fully sufficient. Overall a really good deal!