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Hotel Walter au Lac

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Hotel Walter au Lac
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249 Reviews from our TripAdvisor Community

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Showing 173: English reviews
Rome, Italy
Level Contributor
148 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed September 23, 2015 via mobile

After many years, I had the necessity to come to Lugano. Last time I came, the San Carlino "Wood Church" of the great Architect Botta was still on the lake. For a strange combination of the destiny, I found a room in the "Hotel Walter at lac". Nothing has changed since I had been here last time, maybe more than... More 

Helpful?
Thank Roberto D
walteraulac, Direttore at Hotel Walter au Lac, responded to this review

Dear guest Thank you for your visit. Every year we make renovations. The rooms on 1st and 2nd floor was totally renovated 2 years ago. In the last 20 years we made a lot of improvements. Each room has kettle, modern flat tv, air condition and free wifi access. On the 1st floor our guests can use 2 computers with... More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 20, 2015 via mobile

We spent 2 nights in this hotel located directly across the road from Lake Lugano and 3 minutes walk from city centre. Also close to ferries We had a room on the 4th floor with a small balcony (table & 2 chairs). The room & bathroom were small but do-able. Some traffic noise from the street at night but this... More 

Helpful?
Thank Phillip H
walteraulac, Direttore at Hotel Walter au Lac, responded to this review

Dear guest, thank you for you very good review. We would be happy to welcome you soon again! More 

Philadelphia, Pennsylvania
Level Contributor
79 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed September 16, 2015 via mobile

Laura from the Reception Desk provided us with the very best customer service. You can tell she loves her job and helping people. She has the perfect personality for hospitality. We were very lost and needed help getting to the train. She even helped as she was on her way out for the day.

Helpful?
Thank jackiek11
walteraulac, Direttore at Hotel Walter au Lac, responded to this review

Dear guest, Thank you for your good review. It’s normal for us to help our guests, but we are pleased that you appreciated our naturalness. More 

San Diego, California
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed September 16, 2015 via mobile

This hotel has an excellent location. We paid a little more for a deluxe room separate balcony, which is nice so you don't have smokers next to you and more privacy The rooms are big with a small Refrigerator and the only hotel that had a coffee pot in the room. The bathtub is extremely slippery so make sure you... More 

Helpful?
Thank DARRYL B
walteraulac, Direttore at Hotel Walter au Lac, responded to this review

Dear guest Thank you for your review. We regret that you don’t enjoyed your stay totally, but it would be more helpful if you expressed your claims directly at the hotel. We hope to welcome you for another time. More 

Haifa, Israel
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 14, 2015

The hotel is located at the town center and you can go anywhere by foot. My wife and I stayed on the first floor and the mail drawback was the noise from the street when the windows were open. However, once closed it was very quiet. The other thing was that the view was partly blocked by the trees, but... More 

Helpful?
Thank Avishay L
walteraulac, Direttore at Hotel Walter au Lac, responded to this review

The hotel is located at the town center and you can go anywhere by foot. My wife and I stayed on the first floor and the mail drawback was the noise from the street when the windows were open. However, once closed it was very quiet. The other thing was that the view was partly blocked by the trees, but... More 

London, United Kingdom
Level Contributor
94 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed September 1, 2015

This hotel is situated in the centre of Lugano, right on the lake. It has a sort of quaint splendour which reminded me very much of Sir Arthur Conan Doyle's fictional 'Diogenes Club'. I fully expected to find Mycroft Holmes in the study glowering at me for disturbing his attempt at the Times crossword. I was in Lugano for business... More 

Helpful?
Thank Julian S
walteraulac, Direttore at Hotel Walter au Lac, responded to this review

Dear guest, thank you for your good review. We also have double room for single use, if you wish for your next visit a bigger room. Thank you for your stay and we look forward to see you again. More 

Bangkok, Thailand
Level Contributor
60 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed August 26, 2015

Hotel location is superb in downtown Lugano, not far from main square where you can find restaurants, cafe, bars. If you drive, there is a public underground parking around 200m away. Do pay the parking fee at the hotel to get the discount rate. Our room has magnificent view of famous Lake Lugano. The room is nice and quite traditional... More 

Helpful?
Thank Keng76
walteraulac, Direttore at Hotel Walter au Lac, responded to this review

Dear guest, Thank you for your review. We are sorry, that you had problems with the air conditioner. This summer it was extremely hot in Lugano. Thank you for your stay and we look forward to see you again. More 

Canton of Geneva, Switzerland
Level Contributor
150 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed July 28, 2015

I stayed for 1 night in this hotel in July. It is on the lake quay. I was in the room on the 4th floor with a balcony. The room is basic and too expensive to my opinion, but everything is expensive in Switzerland. There was all needed though, even a tea kettle with tea bags. There is not much... More 

Helpful?
Thank Svitlana Z
walteraulac, Direttore at Hotel Walter au Lac, responded to this review

Dear guest, thank you for your review. It’s was a pleasure to welcome you in our house. We are happy, that you liked our present at check-out. We are waiting for your next visit!! More 

Bluffton, South Carolina
Level Contributor
72 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 23, 2015 via mobile

Best location - with A/C and breakfast. 4th floor balcony has great relaxing place for wine, breezes and people / lake watching. Very comfortable. Very friendly, helpful staff. Within walking distance of everything. Only a short ride on the #4 bus from the train station. Small fridge in room to chill wine for the balcony .

Helpful?
Thank Lisa G
walteraulac, Direttore at Hotel Walter au Lac, responded to this review

Dear guest, Thank you for your review. We are happy that you enjoyed your stay in our house and in Lugano. We hope to see you soon again. More 

Seinajoki, Finland
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 19, 2015

we enjoyed our stay in this hotel, room and bathroom clean and really nice, furniture of a good quality. If trying to find minuses, that would be terrace table, cheap plastic, it a bit spoiles the impression of "expensive hotel" and another thing would be breakfast, nice service and coffee, nut for a hotel of this level too small choice

Helpful?
Thank Alina L
walteraulac, Direttore at Hotel Walter au Lac, responded to this review

Dear guest, thank you for your review. Next year we will change the plastic tables on the terraces. We serve Continental breakfast with cold buffet at will, with cold meats and cheese, 10 different types of bread, homemade jam, fruit, fresh fruit salad, cereals, yoghurt, hard-boiled and soft-boiled eggs. As drinks we offer: coffee (espresso, american coffee, cappuccino), hot and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Bar/Lounge
Things to do
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Laundry Service
  • Concierge

Additional Information about Hotel Walter au Lac

Address: piazza Riziero Rezzonico 7, Lugano 6900, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Price Range: $214 - $431 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Walter au Lac 3*
Number of rooms: 37
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Also Known As:
Walter Au Lac Lugano
Walter Au Lac Hotel
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