Villa Principe Leopoldo
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About
#9 of 78 hotels in Lugano
Location
4.6
Cleanliness
4.6
Service
4.4
Value
3.9
Travelers' Choice
Enjoying an evening at the Restaurant of Villa Principe Leopoldo is an experience that should be tried at least once in a lifetime. Seat yourselves at tables set with linen, silver, and crystal, and enjoy being seduced and conquered by the passion for cuisine, where every product is the result of careful selection, the search for local flavors and techniques based on time-honored knowledge of raw materials. Led by Executive Chef Cristian Moreschi, the Principe Leopoldo Restaurant has been lauded by the Michelin Guide as being "truly talented in creating dishes of the highest quality". To enhance your stay, enjoy a miraculous place for your well-being and your beauty: DOT SPA, a fantastic beauty spa for taking care of yourself with the highest quality cosmetic products
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Free shuttle or taxi services
Business Center with Internet Access
Wifi
Hot tub
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Steam room
Baggage storage
Concierge
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Park View
Languages Spoken
English, French, German, Italian
Location
via Montalbano 5, Lugano 6900 Switzerland
Name/address in local language
Villa Principe Leopoldo
Getting there
Somewhat walkable
Grade: 67 out of 100
67
Lugano Airport
2.1 mi•
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Malpensa Airport
27.4 mi•
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Lugano Station
18 min
Rental Cars
11 Restaurants
within 0.3 miles
905Reviews2Q+A71Room tips
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Great views to the lake, super friendly staff, walking distance from city. The food was absolutely delicious, it was a lovely experience with top level staff! They are dog friendly, made a little card with my dog’s picture and name, along with some healthy treetoes - she loooved them.
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Barbara Gibellini, Direttore generale at Villa Principe Leopoldo
Responded 2 weeks ago
Dear Nataemi, Thank you very much for your wonderful review on TripAdvisor! We are happy to hear that you had a great stay and that you appreciated the tranquillity of our location: an oasis of peace despite being a short distance from the city centre. The breathtaking view from the terrace and rooms over the lake steals my attention every day. I never tire of admiring the play of light and colours that the sky gives us and we are glad you appreciated them. Our staff is thrilled to read your compliments about their friendliness and professionalism and the absolutely delicious food. We are especially happy that you noticed and appreciated our "Love Your Dogs" programme. For us, our customers are the centre of attention, and we know how important our beloved four-legged friends are. That's why we like to welcome them by name, along with tasty surprises. it's just one of the ways we want to show our affection for our furry guests. Thank you again for your visit and for the kind words! See you soon in Lugano!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel offers an amazing view on Lake Lugano, especially in the morning, during the delicious breakfast, on the terrace. However, we were very disappointed in the room quality. Even though it was clean, there were a lot of stains (on the walls, on the lamps...). The bathroom was clean, but in such a hotel, I expect the shower to be properly fixed and not to stay in my hand when I switch it on. The service at the restaurant was decent, but the person in charge made us feel not welcome. Prices in the restaurant, not even the gastronomic one, are very high... All in all, it's not a place I would recommend for something else then a drink to enjoy the breathtaking view.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Barbara Gibellini, Direttore generale at Villa Principe Leopoldo
Responded 2 weeks ago
Dear YannR2828 Thank you for taking the time to share your feedback with us on TripAdvisor. We are delighted to hear that you enjoyed the amazing view from our terrace, especially during the morning breakfast. We truly appreciate your kind words about the location. However, we are sincerely sorry to learn about the disappointments you experienced with the room quality. Your feedback is valuable, and we assure you that we will address the issues you mentioned, including the stains and the shower fixture. Maintaining high cleanliness standards and ensuring all fixtures are in excellent condition are priorities for us, and we apologize for any inconvenience. Regarding the service at the restaurant, we apologize if you felt unwelcome. This is certainly not the impression we want our guests to have, and we will address this matter internally to ensure a more welcoming atmosphere in the future. We also take your comments about the restaurant prices seriously. We continuously review our pricing to ensure it reflects the value we provide, and we appreciate your input as we work towards delivering the best possible experience for our guests. We genuinely value your feedback, and we would like to extend our apologies for any shortcomings during your stay. We hope that you might reconsider and give us another opportunity to provide you with a more enjoyable experience in the future. If you have any further details you'd like to share or discuss, please feel free to reach out to us directly. Thank you for choosing our hotel, and we hope to have the chance to welcome you back for an improved experience. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for our honeymoon - it was glorious! The only "issue" was with Mother Nature - the wintry cold set in the day before we arrived, so we didn't get to take advantage of our gorgeous private balcony to take in views of the lake. It was quite cloudy and cold. That being said, the staff was incredible, the rooms were AMAZING, the beds were comfortable, and the spa was relaxing. The private shuttle took us to town as well as the train station. We were also able to order coffee service to our room the day we left because we had to depart early, before breakfast. I would absolutely recommend this hotel for relaxing and staying put, and for an elegant, elevated experience. It is a bit far from the downtown Lugano area, so if you plan to go out and explore, be sure to arrange transportation with the front desk (unless you have a car). All in all, a great experience!!…
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Review collected in partnership with this hotel
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Barbara Gibellini, Direttore generale at Villa Principe Leopoldo
Responded 2 weeks ago
Dear Jackie Q, First of all, I would like to express our gratitude for sharing your experience of staying at Villa Principe Leopoldo on TripAdvisor. It was an honour to host you during your honeymoon, and we are happy to know that you enjoyed your stay. We are delighted to read that you enjoyed the beauty of our rooms, the comfort of our beds and the serenity of our wellness centre, and especially the care of our staff. For those who are looking for an oasis of peace, relaxation in nature and the authenticity of the flavours of our cuisine, we are pleased to propose us as an ideal destination. Thank you again for your recommendation and your visit. We will be honoured to welcome you back to Villa Principe Leopoldo for more days of relaxation and authentic beauty, perhaps in the height of summer when the lake reflects the turquoise sky! Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I really wanted to give this place 5 stars. I am a self-admitted hotel snob, and I try to find the finest and most upscale properties. This could have been it. It is arguably the best looking property in all of Lugano. The building and grounds are gorgeous. Even the hallways were gorgeous. The property looked like a 5-star hotel. The staff had 5-star hotel hospitality. And the room was well appointed and nicely decorated (teal/gray). The furniture looked pleasing to sit on (when I typically avoid sitting on hotel furniture). The views from the room and balcony were spectacular. So why did I only give it 3 stars? My first issue with the hotel was that the room had a make-shift king-sized bed that was not a king-size mattress, but instead, two twin mattresses pushed together. This was horrible!! When hotels do this, you should have a converter strip, which is simple enough to order and softly seals the crack between the two beds, so that you are not falling deep into a hole! I was there on a romantic getaway, which was very much needed, and we could not even sleep closely together. It was horrible! The pillows were also very uncomfortable. My second issue was that the room was cold, and there was no way to adjust the heat from the room. This was obviously being controlled by the hotel/staff (and, usually, only hotels that are penny pinching tend to do this!). When I questioned this, they brought a space/electric heater to our room (as if they were prepared for these types of complaints). This is a problem, and winter is coming!! Not only did the space heater NOT help, but space heaters are dangerous and can cause fires. I was very uncomfortable with the thought of guests having these heaters in their rooms and leaving out for the day with the thing still plugged in and turned on! A very close friend of mine lost his father in a hotel fire, which made the news, and this is probably how that fire started! Lastly, the rooms are on the lower level, and our room was by the dining area where breakfast was held. We were awakened at 6AM every morning (weekend) where staff starting setting up and clinging and clanging dishes, and then guests gathered and ate very loudly seemingly right outside of our room (Room A). This is a BEAUTIFUL room w/ a stunning view, but a HORRIBLE room location! [*The breakfast buffet, where you can also order a hot omelette, is very nice by the way.] In short, I would recommend this hotel and certainly revisit the hotel because of its 5-star beauty and 5-star staff, BUT I would only recommend visiting in spring and summer where the cold is less of an issue. I would also recommend a different room location away from the dining area now that I know the set up.…
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Date of stay: October 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Avoid Room A or any room near the dining area unless you awake at 6AM each morning or you are a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Barbara Gibellini, Direttore generale at Villa Principe Leopoldo
Responded 2 weeks ago
Dear Customer Lawnut2002 First of all, I would like to thank you for sharing your detailed experience at Villa Principe Leopoldo and for expressing your comments. Your review is extremely important to us, and I want to assure you that we take every comment seriously in order to improve our services. I am sincerely sorry to hear that your experience did not live up to your expectations, and I would like to address the issues raised. My goal is to have you as a guest again at Villa Principe Leopoldo and deserve the 5 stars! Mattress: We deeply apologize for the inconvenience caused by the mattress. We have toppers available to make the bed more comfortable, and I regret that this solution was not immediately offered during your stay. We will ensure we review our processes to ensure a timely response to similar situations. Heating: Your concern for room temperature is important, and we understand the importance of a comfortable environment. I am sorry that our heating system did not meet your expectations. However, I can guarantee you that the mobile heating elements used occasionally do not have any level of fire risk, Position of the Chamber: I sincerely regret that you were disturbed in the early morning. and that this had a negative impact on the quality of sleep. I hope you will consider giving us another chance in the future. It will be a pleasure to welcome you again, ensuring that your stay is unforgettable and lives up to the expectations of a 5-star hotel. Thanks again for your constructive review. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is spectacular. The views of the lake are incredible, the service was first class, the breakfast was sumptuous and the dinner was excellent. The room was absolutely incredible and comfortable. The staff was caring and went above and beyond to exceed our expectations
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Date of stay: September 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Charming spot with an incredible view. This hotel is all about the view, with its amazing position on one of the hills overlooking lake Lugano. At night it’s particularly beautiful, especially from the bar and restaurant. The rooms are large, comfortable and well appointed although the layout is perhaps a touch unusual. The staff were very friendly, helpful, professional and attentive
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Can’t say enough about the charm and service of this historical hotel. The food, service and vibe were perfect. Lovely modern amenities with pool and terrace restaurants are amazing. Many locals come to sit for the view which says it all.
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Very Nice hotel! International toych,Wonderful location,great personnel and a super friendly and customer minded GM Mrs Barbara. Very nice rooms and great restaurant with spectacular views! We have stayed at Principe Leopoldo a few times and highly recommend it! You won’t find better in Lugano and around.
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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We had a very pleasent stay at the hotel for three nights. We were two adults and two children. Teh service was great and the staff was very friendly. We enjoyed a very good dinner at the restaurant with views over the lake.
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Review collected in partnership with this hotel
Date of stay: August 2023Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
The view over Lugano is one of the best. It’s just impressive. Better you can not have it. Nice rooms, great food selection and perfectly prepared. If you stay as a guest in the hotel very nice pool area. I have to admit that service could improve a lot. No service at the pool for over 20 minutes. Then after a phone call!!! Another 20 minutes. Finally champagne arrived. But I guess this the management could really improve. I mean the glass of champagne is 26 sfr. For this to wait Appr 40 minutes is simply to long.
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Date of stay: August 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$297 - $468 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
villa principe leopoldo hotel and spa, hotel principe leopoldo
LOCATION
SwitzerlandSwiss AlpsCanton of TicinoLugano
NUMBER OF ROOMS
37
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Claim Your ListingVILLA PRINCIPE LEOPOLDO - Updated 2023 Prices & Hotel Reviews (Lugano, Switzerland)
Frequently Asked Questions about Villa Principe Leopoldo
Which popular attractions are close to Villa Principe Leopoldo?
Nearby attractions include Parco Villa Florida (0.2 miles), Il mercante di sogni (0.3 miles), and Butterfly Institute Fine Art (0.3 miles).
What are some of the property amenities at Villa Principe Leopoldo?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Villa Principe Leopoldo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Villa Principe Leopoldo?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Villa Principe Leopoldo?
Yes, free parking is available to guests.
What are some restaurants close to Villa Principe Leopoldo?
Conveniently located restaurants include Principe Leopoldo Restaurant, Ristorante Balmelli, and I Due Sud, Ristorante a Lugano.
Are there opportunities to exercise at Villa Principe Leopoldo?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Villa Principe Leopoldo have an airport shuttle?
Yes, Villa Principe Leopoldo offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Villa Principe Leopoldo have airport transportation?
Yes, Villa Principe Leopoldo offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Villa Principe Leopoldo?
Yes, dry cleaning and laundry service are offered to guests.
Does Villa Principe Leopoldo offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.