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Novotel Lugano Paradiso

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#6 of 45 Hotels in Lugano
Certificate of Excellence
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492 Reviews from our TripAdvisor Community

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Showing 185: English reviews
Singapore, Singapore
Reviewed 4 weeks ago

let's answer that question at the end of my review. It is definitely a Novotel and offers the amenities you can expect from one. However internet is only free for an hour and while we stayed there the room we have been given was exactly the opposite of the room preferences I recorded in the booking and my platinum member...

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Helpful?
2Thank szplsr
Christian S, General Manager at Novotel Lugano Paradiso, responded to this review

Bongiorno szplsr, Thank you very much for your feedback following your recent stay with us at Novotel Lugano Paradiso. Lugano “Paradiso” is the name of the community where the Novotel is Located. We sincerely appreciate that you’ve taken the time to share your personal experience from your visit with us. We are very pleased to notify that you found our...

Canton of Zurich, Switzerland
Reviewed October 23, 2016 via mobile

Nice hotel with very quiet rooms, very clean and a rich and tasty breakfast. Unfortunately the parking isn't for free but costs CHF 20.- which is a lot, considering other city hotels offer it for free.

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Helpful?
Thank Dino W
Christian S, General Manager at Novotel Lugano Paradiso, responded to this review

Dear Guest Dino W., Thank you for share with us some impressions about your stay in our Hotel. Glad to notified that you have had a nice stay with us. Referent to the parking, the fees are per 24/H giving you the possibility to use the parking also after check-out time until the afternoon. We hope to welcome you back...

Dorking
Reviewed October 23, 2016

Stayed here because had bar and restaurant. At weekends food is microwaved as no chef so didn't use it. On sunday waited at bar for 10 mins and although no one else there did not get served. No refund for lack of services! Room and breakfast ok. Been on tour of all the lakes but did not like Lugano. Nothing...

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Helpful?
Thank frankieboy1953
Christian S, General Manager at Novotel Lugano Paradiso, responded to this review

Bongiorno frankieboy1953, Thank you for posting this review after your stay in our Hotel. We are glad that you enjoyed our rooms and our Breakfastfuffet. The Restaurant Team and myself would like to apologize for the negative experience you had at our GourmetBar by Novotel. This does not reflect the high standards we hold at Novotel and we appreciated the...

Philadelphia, Pennsylvania
Reviewed October 20, 2016

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Helpful?
Thank Andrea C
Christian S, General Manager at Novotel Lugano Paradiso, responded to this review

Schweiz
Reviewed October 14, 2016

The hotel is only 3 years old. It is well maintained and the stuff is friendly. You will find a good wine selection in the bar. I had a wonderful large room and bath. The gym is pretty good as well and I will be back!

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Helpful?
Thank TravelerLux007
Christian S, General Manager at Novotel Lugano Paradiso, responded to this review

Bongiorno Dear TravelerLux007, first of all thank you so much for being our guest and for your recommendation. We hope to welcome you back soon again to Lugano and to Novotel. A presto! Christian S.

Sydney, Australia
Reviewed September 29, 2016

We stayed in the Novotel, Lugano a week ago and having stayed in many Novotel hotels over the years, this one was very typical and at least you know what you are going to get, from the size and layout of the room to the breakfast, which is usually very good as was the one here. The location of this...

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Helpful?
1Thank DEB2076
Christian S, General Manager at Novotel Lugano Paradiso, responded to this review

Dear DEB2076, thank you so much for your recommendation and this nice review about our hotel and Novotel Worldwide. We are glad to know that you enjoyed your stay with us and we hope to have the pleasur in welcoming you back for a next visit to Lugano in our Hotel. Sunny regards Christian S.

Reviewed September 25, 2016

It is a good hotel with relatively good continental breakfast. Even though Lugano is expensive, this a good hotel that's made for a business trip with all the basic amenities. I would definitely recommend this hotel to people who don't like spending too much.

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Helpful?
Thank Shiva M
Christian S, General Manager at Novotel Lugano Paradiso, responded to this review

Dear Guest, thank you for share with us this review after your stay in ibis budget Lugano Paradiso. We hope to welcome you back in one of our Hotels. Kind regards Christian S.

Kriens, Switzerland
Reviewed September 20, 2016 via mobile

Brilliant Hotel and Staff. Been here private and on business. Had two company events here, and the venue was managed well for the 56 staffs we had. Will come again and again. My son loved it. Breakfast is superb! Staff are very helpful and nice!!

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Helpful?
1Thank ShimariVithu
Christian S, General Manager at Novotel Lugano Paradiso, responded to this review

Dear ShimariVithu, Woaahh!, thank you so much to be our guest and to share with us your impressions about your last Residential Seminar holded at Novotel Lugano Paradiso. Please be assured that we will share your review with the team. We hope to get you back soon and send you our Best regards from Lugano Paradiso Christian S. & Team

United Kingdom
Reviewed September 18, 2016 via mobile

I had stayed here with work and enjoyed it so much I came on vacation. Although there was a mix up with the room, the manager sorted it out. Food at breakfast was good. Pool is nice. Rooms are new and well appointed. There is building work next door, but it isn't intrusive unless you are by the pool. Location...

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Helpful?
1Thank Mike S
Christian S, General Manager at Novotel Lugano Paradiso, responded to this review

Dear Mike S, thank you so much for your nice review, please apologies the mix up with the rooms. We are glad that you enjoyed your stay with us and we hope to have the great pleasur in welcoming you back to Lugano and to Novotel Paradiso soon again. Sunny regards Christian S.

Switzerland
Reviewed September 14, 2016

Room clean and very friendly staff. Breakfast fantastic. Near to lake ,shops and station. There are some lovely day trips to do. Boat trips are great too. Has all the shops you could wish for, from cheap to expensive. Many restaurants and the food is very good.

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Helpful?
1Thank Anne M
Christian S, General Manager at Novotel Lugano Paradiso, responded to this review

Dear Anne M, Thank you so much for such positive feedback and for your compliments regarding our high standards of service. This is our utmost reward! We look forward to welcoming you back soon again to Lugano and to Novotel. Best regards Christian S.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Novotel Lugano Paradiso

Address: via San Salvatore 11, Lugano 6900, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Price Range: $221 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Lugano Paradiso 4*
Number of rooms: 96
Reservation Options:
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Hotel Style:
#1 Green Hotel in Lugano
#5 Luxury Hotel in Lugano
#6 Family Hotel in Lugano
#6 Romantic Hotel in Lugano
#7 Business Hotel in Lugano
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Lugano Paradiso staff and other travelers.
1 question
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San Francisco, California

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Questions? Get answers from Novotel Lugano Paradiso staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Third floor had a good view and was very quiet”
 of 5 bubbles K6240MIannem, Sep 14, 2016 | Read review
“Rooms in last floor have lake view”
 of 5 bubbles WindyRoad, Jun 28, 2016 | Read review
“high floor, lake view”
  • bathroom - milky mode
  • bathroom - transparent mode
  • view from our room
  • bathroom
  • bedroom
 of 5 bubbles Jan-HendrikB, Nov 29, 2015 | Read review
“There a lake facing rooms. This will give you good sunrise view...”
 of 5 bubbles Anishvm, Nov 18, 2015 | Read review
“Rooms at the end of the hallway have a slight view of the like.”
 of 5 bubbles Mel_wanderlust, Nov 17, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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