We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Novotel Lugano Paradiso

Show Prices
#5 of 45 Hotels in Lugano
Certificate of Excellence
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Novotel Lugano Paradiso
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

471 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 179: English reviews
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 days ago NEW

It is a good hotel with relatively good continental breakfast. Even though Lugano is expensive, this a good hotel that's made for a business trip with all the basic amenities. I would definitely recommend this hotel to people who don't like spending too much.

Helpful?
Thank Shiva M
Christian S, General Manager at Novotel Lugano Paradiso, responded to this review

Dear Guest, thank you for share with us this review after your stay in ibis budget Lugano Paradiso. We hope to welcome you back in one of our Hotels. Kind regards Christian S. More 

Kriens, Switzerland
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Brilliant Hotel and Staff. Been here private and on business. Had two company events here, and the venue was managed well for the 56 staffs we had. Will come again and again. My son loved it. Breakfast is superb! Staff are very helpful and nice!!

Helpful?
1 Thank ShimariVithu
Christian S, General Manager at Novotel Lugano Paradiso, responded to this review

Dear ShimariVithu, Woaahh!, thank you so much to be our guest and to share with us your impressions about your last Residential Seminar holded at Novotel Lugano Paradiso. Please be assured that we will share your review with the team. We hope to get you back soon and send you our Best regards from Lugano Paradiso Christian S. & Team More 

United Kingdom
Level Contributor
109 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I had stayed here with work and enjoyed it so much I came on vacation. Although there was a mix up with the room, the manager sorted it out. Food at breakfast was good. Pool is nice. Rooms are new and well appointed. There is building work next door, but it isn't intrusive unless you are by the pool. Location... More 

Helpful?
1 Thank Mike S
Christian S, General Manager at Novotel Lugano Paradiso, responded to this review

Dear Mike S, thank you so much for your nice review, please apologies the mix up with the rooms. We are glad that you enjoyed your stay with us and we hope to have the great pleasur in welcoming you back to Lugano and to Novotel Paradiso soon again. Sunny regards Christian S. More 

Switzerland
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Room clean and very friendly staff. Breakfast fantastic. Near to lake ,shops and station. There are some lovely day trips to do. Boat trips are great too. Has all the shops you could wish for, from cheap to expensive. Many restaurants and the food is very good.

Helpful?
1 Thank Anne M
Christian S, General Manager at Novotel Lugano Paradiso, responded to this review

Dear Anne M, Thank you so much for such positive feedback and for your compliments regarding our high standards of service. This is our utmost reward! We look forward to welcoming you back soon again to Lugano and to Novotel. Best regards Christian S. More 

London, United Kingdom
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This is a stylish hotel with a welcoming atmosphere. (They offered flavoured water and home made brownies on arrival and the children's beds had toys on them!) As with all Novotels, the breakfast was excellent with a wide choice of fresh items. The pool is lovely. This was our second visit - we stayed at the same time last year... More 

Helpful?
Thank Titchy M
Christian S, General Mnager at Novotel Lugano Paradiso, responded to this review

Dear Titchy M , Thank you for your kind feedback. We are glad you enjoyed again your Holiday-time with us and hope to welcome you back soon again to Lugano Paradiso and to Novotel. Kindest regards Christian S. More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Amazing 4 star Modern Hotel with very high quality services. Very clean hotel. Has very good swimming pool kids activities. Has an excellent resturant with excellent breakfast. They have a free service to take the breakfast to the rooms. However, this hotel does not have tennis table and bebe foot game. No sauna and no spa. No free car park.... More 

Helpful?
1 Thank Mohamed L
Christian S, General Manager at Novotel Lugano Paradiso, responded to this review

Bongiorno Sig. Mohamed L, we thank you for having taken the time to share your impressions on TripAdvisor for your recent stay at Novotel Lugano Paradiso. We are more than pleased to read that you had an excellent stay with us. We wish you all the best and look forward in welcoming you back soon again to Lugano and to... More 

Kronberg im Taunus, Germany
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 23, 2016

We have been here twice over the last two years. It's a perfect location for families. The Service at check in is very friendly and obliging. This time we got an early check in so that the kids could enjoy the pool sooner, they realized that we would need an extra bed which was offered at no extra costs. Service... More 

Helpful?
1 Thank BorisandDenise
Christian S, General Manager at Novotel Lugano Paradiso, responded to this review
Google Translation

Sehr geehrte BorisandDenise, vielen Dank für ihr umfangreiches und konstruktives Feedback. Wir freuen uns, dass sie sich so wohl bei... More 

Aalst, Belgium
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 17, 2016

Very nice hotel perfect service ,best accomodation, good breakfast ,prices way to high 335€!!!! and we had to park in a local parking because some stupid frenchmen took 2 spaces and when we made this remark to the staff the could not help us

Helpful?
1 Thank Guy570
Christian S, General Manager at Novotel Lugano Paradiso, responded to this review

Bongiorno Guy570, Many thanks for this lovely review of your recent stay at Novotel Lugano Paradiso. I was delighted to read you enjoyed your stay and particularly our perfect service, the accomodation and the breakfast. Please apologies if we couldn't find a better solution for your parking place nevertheless this situation give us some imput to better handle it in... More 

Basel, Switzerland
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 10, 2016

Excellent hotel on the south side of Lugano. 10-15 minutes walk to town centre along the lakeside (or 2 CHF one-way ride on the ferry). Small pool with outside bar. Excellent buffet breakfast and good choice of local restaurants within walking distance. Parking available underneath the hotel (20 CHF per day). Close (100m) to San Salvatore funicular railway.

Helpful?
1 Thank Gruezi4104
Christian S, General Manager at Novotel Lugano Paradiso, responded to this review
Google Translation

Cher Gruezi4104, Je vous remercie d'avoir pris le temps de partager avec nous votre vécu au Novotel Lugano Paradiso. Votre... More 

muscat
Level Contributor
45 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed August 5, 2016 via mobile

The hotel was very comfortable and clean, not the best location thouugh, it's quite a distance to the town centre, however there are regular public transport to the centre. Three hotels of the same accor brand are around each other and offer different facilities at different prices.

Helpful?
1 Thank falhashar
Christian S, General Manager at Novotel Lugano Paradiso, responded to this review

Dear geust falhashar, Thank you for sharing with us this comment about Novotel Lugano Paradiso. We are glad that you feel well during your stay and that you appreciated the variety of possibilities that our three hotels offers. We hope to have the pleasure in welcoming you back in one of our hotels soon again. Kind regards Christian S. More 

Questions? Get answers from hotel staff and past guests. Ask a question

218 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (146)
Viewed
Dining (11)
Viewed
Pool/Beach Area (7)
Viewed
Bathroom (16)
Viewed
Room/Suite (14)
Viewed
Hotel & Grounds (23)
Viewed
View from Room (6)
Viewed
Other (69)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (72)
Viewed
Hotel & Grounds (7)
Viewed
Room/Suite (21)
Viewed
Business Center/Function Rooms (5)
Viewed
Pool/Beach Area (1)
Viewed
Dining (6)
Viewed
Other (32)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Lugano hotels
0.9 mi away
Lugano Dante Center Swiss Quality Hotel
0.2 mi away
Hotel Splendide Royal
Hotel Splendide Royal
#2 of 45 in Lugano
4.5 of 5 stars 483 reviews
1.5 mi away
Villa Sassa Hotel, Residence & Spa
Show Prices
Show Prices
Show Prices
0.6 mi away
Hotel International au Lac
0.8 mi away
Continental Parkhotel
Continental Parkhotel
#4 of 45 in Lugano
4.5 of 5 stars 596 reviews
0.1 mi away
Hotel de la Paix
Hotel de la Paix
#8 of 45 in Lugano
4.0 of 5 stars 359 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Novotel Lugano Paradiso

Address: via San Salvatore 11, Lugano 6900, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Price Range: $215 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Lugano Paradiso 4*
Number of rooms: 96
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Booking.com, TripOnline SA, Travelocity, ACCOR, Cheap Tickets, Hotwire, Odigeo, Priceline and Agoda so you can book your Novotel Lugano Paradiso reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Green Hotel in Lugano
#4 Luxury Hotel in Lugano
#6 Romantic Hotel in Lugano
#6 Family Hotel in Lugano
#7 Business Hotel in Lugano
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay