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Hotel Splendide Royal

#2 of 45 Hotels in Lugano
Certificate of Excellence
GreenLeadersBronze level
Riva Caccia 7, Lugano 6900, Switzerland
Hotel amenities
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452 Reviews from our TripAdvisor Community

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Showing 242: English reviews
Orlando, FL
Level Contributor
304 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for two nights as part of a tour and was very pleased with the property and the staff. The outside is gorgeous (although the new wing is not as pleasing to the eye) and the inside has very nice details. Not right in the old city center, but only an enjoyable stroll beside the lake to get there.... More 

Helpful?
Thank gatorboyOrlando_FL
Amsterdam, The Netherlands
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Every visit this chique hotel keeps up its high quality service, friendly staff and clean rooms. Dogs are welcome. Ideally positioned near the city center, this hotel with its own parking garage is an ideal place for a comfortable stopover.

Helpful?
Thank WOCDOC
Toronto, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

This is a beautiful hotel overlooking Lake Lugano. This is where we would stay upon a return without hesitation. It's expensive but it's a five star in Switzerland so you have to expect it. I found the bed a little too hard for my liking however we found this in just about every hotel during our two week vacation in... More 

Review collected in partnership with The Leading Hotels of the World

Helpful?
Thank corinad077
splendideroyal, General Manager at Hotel Splendide Royal, responded to this review

Dear Guest, I would like to thank you for writing about your recent experience at the Hotel Splendide Royal. I am glad that you have enjoyed your overall experience and I was delighted to read that you would like to return to the Splendide Royal. Thank you for sharing your opinion on the quality of the bedding. I have taken... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Exquisite hotel, impeccable staff. The rooms are fabulous in the old section of the hotel. (we did not stay in the newer wing. The breakfast brunch was splendid and huge. nothing you could ever want is missing - and then some. The location across from the lake, and a very short walk from the heart of old town. Class, luxury,... More 

Helpful?
Thank Elena C
splendideroyal, General Manager at Hotel Splendide Royal, responded to this review

Dear Guest, Thank you for taking the time to write this lovely review of your recent stay at the Hotel Splendide Royal Lugano. I was happy to read that you have enjoyed your stay and I was delighted about your remarks on our varied breakfast. As we believe that a rich and healthy breakfast is the key to an enjoyable... More 

Charlottesville, Virginia
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Having taken the train from Zurich, we decided to walk from the station on a beautiful day, with directions given to us by the kind train personnel. After 34 minutes of downhill wandering, stopping three times to confirm we were going in the right direction, and warmed by the effort and sun, we arrived bearing our wheeled luggage. At the... More 

Helpful?
Thank Patricia T
splendideroyal, General Manager at Hotel Splendide Royal, responded to this review

Dear Guest, Thank you for your remarkable commentary on your recent experience at the Hotel Splendide Royal Lugano. I have enjoyed reading your story and I was particularly pleased to read your remarks about the attitude of my collaborators –they would indeed rush to find almost anything a guest may have requested them, as they sincerely enjoy making guests happy.... More 

Moscow, Russia
Level Contributor
114 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Try to ask room with a view of Lugano lake! The rooms are spacious and comfortable! A bit old-school The breakfast is the same quality as the hotel. So order bottle of champagne, open your balcony window and have a pleasure to look at the sunset! cheers Rod

Helpful?
Thank Rodion S
splendideroyal, General Manager at Hotel Splendide Royal, responded to this review

Dear Guest, Thank you for your recent stay at the Hotel Splendide Royal. I was glad to read that you have had the chance to relax and appreciate the beauty of nature surrounding the Splendide. I appreciated your suggestion to enjoy the spectacle of sunset on Lake Lugano while sipping a glass of champagne – that certainly adds some sparkle!... More 

Palm harbor, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 10, 2016

My wife and I traveled here for our 34th anniversary, and were overwhelmed with the service and accommodations. From the moment we arrived to the time that we left we were treated like the most important guest in the hotel.

Review collected in partnership with The Leading Hotels of the World

Helpful?
1 Thank James A
splendideroyal, General Manager at Hotel Splendide Royal, responded to this review

Dear Guest, Thank you for sharing your experience with the TripAdvisor community. I am delighted to read that you and your wife have decided to celebrate your wedding anniversary here with us at the Hotel Splendide Royal. It gave me particular joy to read your remarks about our service. I am very happy that you have felt treated like the... More 

New York
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 3, 2016

A wonderful stay! A large comfortable room with every amenity and a balcony overlooking the lake. Spectacular view. Highly professional staff - courteous, friendly, helpful. The breakfast buffet was exceptional. Highly recommend.

Helpful?
Thank 744kay
splendideroyal, General Manager at Hotel Splendide Royal, responded to this review

Dear Guest, Thank you for sharing your review of the Hotel Splendide Royal. I am glad that your stay lived up to your expectations and I was delighted about your remarks on our team –they indeed take great pride in ensuring that each of our guests has a memorable experience. Thank you for your recommendation and I look forward to... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 2, 2016 via mobile

After a long trip, it was a pleasure to wrap up with this wonderful hotel in Lugano. A beautiful classic building, extremely well maintained, with awesome views of Lugano and at walking distance from everything worth seeing. Until that description, other good hotels in Lugano may compare to this one, but the level of attention to detail and impeccable service... More 

Helpful?
Thank HOZ70
splendideroyal, General Manager at Hotel Splendide Royal, responded to this review

Dear Guest, Thank you very much for your lovely review. I was delighted to read that after a tiring journey you could pleasantly wrap yourself up with the comforts of our hotel. I was sincerely glad to learn that you have thoroughly enjoyed your stay and I wish to thank you for your attentive remarks. It takes indeed the meticulous... More 

Portland, Oregon
Level Contributor
122 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed May 24, 2016

An absolutely lovely hotel and staff. We took the train in from Milano to Lugano and called ahead to have us picked up. Claudio was very very informative and personalized both our arrival and departure. We checked in and Rafael help us he too was so pleasurable to work with and helped us with many things from boats and trams... More 

Helpful?
Thank SuePiazza62
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
La Veranda Restaurant
La Veranda Restaurant
Cuisines: Mediterranean, European, Italian, Swiss
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
Housed inside an iconic Belle Epoque palace, the Splendide Royal is a refined hotel with a familiar atmosphere where 19th Century's grace blends with international contemporary flair. A state-of-the-art personilized service is provided by well trained and skilled staff, who quietly ensures the guests a pampering of local experience, through courtesy, dedication and attention to detail. Its tradition of hospitality, attentions and fine dining is valued by royal families, celebrities and famous artists since its opening in 1887. ... more   less 

Additional Information about Hotel Splendide Royal

Address: Riva Caccia 7, Lugano 6900, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Price Range: $390 - $593 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Splendide Royal 5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Splendide Royal Hotel
Splendide Royal Lugano
Hotel Style:
#2 Business Hotel in Lugano
#2 Luxury Hotel in Lugano
#2 Family Hotel in Lugano
#3 Romantic Hotel in Lugano
#4 Green Hotel in Lugano
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