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Grand Hotel Villa Castagnola

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#3 of 45 Hotels in Lugano
Certificate of Excellence
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1 room 2 adults 0 children
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Grand Hotel Villa Castagnola
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386 Reviews from our TripAdvisor Community

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Showing 186: English reviews
Woking, United Kingdom
Reviewed September 23, 2016 via mobile

This is a charming traditional hotel with stunning views over Lake Lugano and beautifully well kept Gardens. We stayed here for a week and enjoyed every minute of our stay. Upon arriving at the hotel we were greeted by the manager who was very welcoming and friendly, check in was seamless and we were then shown to our lake View...

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Helpful?
Thank Taz M
Antonella A, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear valued guests, We truly appreciate your comment regarding your stay at Villa Castagnola. It is always a pleasure to receive such comprehensive and positive feedback. We are pleased to see that you have thoroughly enjoyed your stay and the special attentions of our staff. It will be a pleasure to share your comments with them, and I am certain...

Suisse
Reviewed September 18, 2016 via mobile

Nice hotel but rooms in very outdated 80ties-style. Several points not up to 5 star: we arrived late with very tired kids and nobody was there to help us with luggage. Only once we went inside to ask for help. Seeview from our room was only for tall people as the balcony wall were very high. Pool is nice and...

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Helpful?
Thank Vigouille
Antonella A, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear valued guests, We appreciate your comment regarding your stay at Villa Castagnola. It is always a pleasure to receive feedbacks. We are sorry to see that you haven't thoroughly enjoyed your stay and that you think that the Villa is outdated, and not up to 5 star level. What you call outdates style, is simply the style of a...

Bad Krozingen, Germany
Reviewed September 13, 2016 via mobile

We stayed in a junior suite facing the lake with hotel garden and were pleased with the beautiful furniture plus room deco. The air-conditioning worked well which was necessary to avoid the outdoor noise of arriving cars, live music, and groups of people chatting at the front entrance plus porch at night. We had our room on 1st floor next...

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Helpful?
Thank JoCoiner
Antonella A, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear esteemed Guest, thank you for sharing your expereince at Villa Castagnola on tripadvisor. We are very surprised to read that you missed the friendly hospitality and the personal touch in our Hotel, as this is one of our strenght. We have a high ratio of returning guests, that appreciate the descreet and friendly staff. We thank you for your...

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Reviewed September 6, 2016 via mobile

I have stayed in the hotel for 5 days! The breakfast is not good at all. It does not suit 5 strs hotel. The furniture of the hotel is very classic but old. This hotel has a very good garden and tennis court but the gym is very small and do not have good equipment. It has a very good...

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Helpful?
Thank MAAlN
Antonella A, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear valued guests, We appreciate your comment regarding your stay at Villa Castagnola. Thank you for your remarks and we are truly sorry that our Breakfast Buffet did not meet your expecations. Regarding your comment about the forniture i must desagree: the forniture is not old but antique, very valueable forniture, that every year are refurbished from professionals. We are...

Jerusalem
Reviewed August 30, 2016 via mobile

We stayed at the Grand Hotel Villa Castagnola for four nights.We were an extended family, ages 3 and a half to 72. All of us enjoyed our stay at the hotel very much. In fact, the kids literally did not want to leave. It is a beautiful hotel. We had booked 3 junior suites and one of them was upgraded...

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Helpful?
Thank LisaJerusalem
Antonella A, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear valued guests, We truly appreciate your comment regarding your stay at Villa Castagnola. It is always a pleasure to receive positive feedback. We are pleased to see that you and your extended family have thoroughly enjoyed your stay and the special attentions of our staff. It will be a pleasure to share your comments with them, and I am...

Greece
Reviewed August 22, 2016

Villa Castagnola is a 5 star Hotel all the way. In a fantastic location, with a beautiful private garden, you are 5 minutes form the center of the city, yet you feel in the countryside. There is a nice mix of modernity and traditional decoration and there is a personal touch in everything. Front rooms have a fantastic view. I...

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Thank kYazitzoglou
Antonella A, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear valued guest, Thank you for taking the time to post the details of your stay at Villa Castagnola. I will share your feedback with our team, who I am certain will be encouraged by your lovely comments. As a member of Small Luxury Hotels of the World, the hotel continuously strives to meet your needs and expectation. Thank you...

Geneva
Reviewed August 21, 2016 via mobile

We have selected the package Dream Escape in a double superior room including a dinner at restaurant Arte al Lago and were really happy with it. The room was well maintained and had a wonderful terrace with an amazing view on the park of the charming old style hotel and the lake. The hotel is walking distance from the gorgious...

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Thank Kbi1000
Antonella A, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear valued guest, Thank you for taking the time to post the details of your stay at Villa Castagnola. We are very happy to read that you apprecciate the package chosen and our cuisine. I will share your feedback with our team, who I am certain will be encouraged by your lovely comments. As a member of The Small Hotels...

Grunstadt, Germany
Reviewed August 10, 2016

The hotel staff were amazing! Within 30 min of arriving they were calling our children by name! I have never stayed anywhere with so much attention given to taking care of guests. It's a top hotel and if you want something special then there is no need to look anywhere else. Thank you for making us feel so welcome, we'll...

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1Thank Chris G
Antonella A, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear valued guest, Thank you for taking the time to post the details of your stay at Villa Castagnola. The Grand Hotel Villa Castagnola is admired for its tranquil atmosphere, elegance and discreet and friendly service. I will share your feedback with our team, who I am certain will be encouraged by your lovely comments. As a member of The...

Reviewed August 7, 2016

The service was amazing, with staff being polite and attentive really going above and beyond. This, along with the villa, really created a home-ly feel. Stayed in an exec junior suite and it was immaculate! Breakfast delicious and ample. The views were incredible with great access to the lake. Thank you!

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Thank amb1101
Antonella A, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear valued guest, Thank you for taking the time to post the details of your stay at Villa Castagnola. We are very happy to read that you could feel at Home away from Home while staying with us. Thank you again for sharing your experience, and we look forward to serving you again in the future.

Winston Salem, North Carolina
Reviewed July 24, 2016

While we have been to the Italian lake district before and stayed in some amazing properties, note top Villa Castagnola. Great old-world charm, combined with service, good food and beautiful grounds within any easy walk of the lake shore and shopping.

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Thank John M
Antonella A, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear valued guest, Thank you for taking the time to post the details of your stay at Villa Castagnola. We are pleased to see that you have thoroughly enjoyed your stay, our gastronomic proposal and the special attention of the staff. Thank you again for sharing your experience, and we look forward to serving you again in the future. Sincerely

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Ristorante Le Relais - Grand Hotel Villa Castagnola
Ristorante Le Relais - Grand Hotel Villa Castagnola
Cuisines: Italian, Seafood, European, Swiss, Mediterranean
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Grand Hotel Villa Castagnola, member of the “Small Luxury Hotels of the World”, is the only five star superior Hotel in Lugano and enjoys a privileged position inside a large sub-tropical park and with a beautiful view towards the lake. The elegant villa, built in 1860, combines the charm of a former era with the comfort and the care of a modern luxury hotel. The hotel offers 78 rooms, of exceptional charm, individually styled, provided with every modern comfort and with stunning park and/or lake views, balcony, terrace or loggia. All rooms, of which 28 are Junior Suites and Suites, have individual air-conditioning, and provide the most modern comforts. Restaurant Le Relais – 14 points GaultMillau-: In an elegant setting, our Executive Chef Bertogna, suggests a light and innovative Mediterranean cuisine, a balance between colours and delicate flavours that you won’t forget. In season lunch and dinner are served on the outdoor terrace, overlooking the garden and the lake. Restaurant Gallery Arté al Lago -1 Michelin Star, 16 points GaulMillau - :A theme restaurant inside an art gallery. Restaurant renewed and embellished through artworks and sculptures of contemporary artists of international stature who alternate every six months. Right on the shore of the lake, the Restaurant Gallery Arté al Lago offers a magnificent and unique view over the gulf of Lugano. Signature dishes are entirely new and original from our Executive Chef Frank Oerthle. Top notch are the facilities offered for meeting and events: any event assumes a special distinction - a grand banquet or less formal luncheon, business meeting or conference, private party, dinner or wedding up to 120 people. A large and impressive venue is the Sala delle Palme, set to recall an oriental atmosphere with its Indian Rajastan panoplies and Afganistan doors dated XIX century. All our venues are appreciated for the day light and the unique ornamentation and for the unclenching rooms, private sitting-rooms, conference halls of different sizes such as Le Pavillon connected to the park trough the outdoor veranda, La Sala Delle Colonne, Sala Letizia, Sala Carlotta and Sala Ottavia, the Biblioteca and Sala Kwium.Villa Castagnola has a spectacular indoor swimming-pool with panoramic views over the gardens, a Wellness Corner, a Clarins Beauty Corner, a Danilo Hairstyling, a table-tennis room, outdoor hard court tennis fields and a private lake terrace. The Hotel is well connected to Lugano’s railway station and Airport (only 7Km to the Lugano-Agno Airport), and has easy access to the Motorway. ... more   less 

Additional Information about Grand Hotel Villa Castagnola

Address: viale Castagnola 31, Lugano 6900, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Price Range: $411 - $518 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Villa Castagnola 5*
Number of rooms: 74
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Also Known As:
Grand Hotel Castagnola
Grand Hotel Lugano
Hotel Style:
#1 Spa Hotel in Lugano
#2 Romantic Hotel in Lugano
#3 Business Hotel in Lugano
#3 Luxury Hotel in Lugano
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Questions & Answers

Here's what travelers have asked, with answers from Grand Hotel Villa Castagnola staff and other travelers.
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Questions? Get answers from Grand Hotel Villa Castagnola staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Lake views are best”
 of 5 bubbles penny2005, Jan 3, 2017 | Read review
“Request a room facing the lake.”
 of 5 bubbles TrishMcKernan, Dec 16, 2016 | Read review
“It worth to ask for a room with view in the lake.”
 of 5 bubbles TGMueller, Oct 28, 2016 | Read review
“lake view rooms are worth the extra costs”
 of 5 bubbles kYazitzoglou, Aug 22, 2016 | Read review
“We had a suite overlooking the lake - amazing!”
 of 5 bubbles chrisgE5170RC, Aug 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question