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Grand Hotel Villa Castagnola

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viale Castagnola 31, Lugano 6900 Switzerland
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (495)
360
Panoramas (26)
Room & Suite (523)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
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Updated 08/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Hotel Villa Castagnola
Updated 08/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 44 hotels in Lugano
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
The Grand Hotel Villa Castagnola, member of the “Small Luxury Hotels of the World”, is the only five star superior Hotel in Lugano and enjoys a privileged position inside a large sub-tropical park and with a beautiful view towards the lake. The elegant villa, built in 1860, combines the charm of a former era with the comfort and the care of a modern luxury hotel. The hotel offers 78 rooms, of exceptional charm, individually styled, provided with every modern comfort and with stunning park and/or lake views, balcony, terrace or loggia. All rooms, of which 28 are Junior Suites and Suites, have individual air-conditioning, and provide the most modern comforts. Restaurant Le Relais – 14 points GaultMillau-: In an elegant setting, our Executive Chef Bertogna, suggests a light and innovative Mediterranean cuisine, a balance between colours and delicate flavours that you won’t forget. In season lunch and dinner are served on the outdoor terrace, overlooking the garden and the lake. Restaurant Gallery Arté al Lago -1 Michelin Star, 16 points GaulMillau - :A theme restaurant inside an art gallery. Restaurant renewed and embellished through artworks and sculptures of contemporary artists of international stature who alternate every six months. Right on the shore of the lake, the Restaurant Gallery Arté al Lago offers a magnificent and unique view over the gulf of Lugano. Signature dishes are entirely new and original from our Executive Chef Frank Oerthle. Top notch are the facilities offered for meeting and events: any event assumes a special distinction - a grand banquet or less formal luncheon, business meeting or conference, private party, dinner or wedding up to 120 people. A large and impressive venue is the Sala delle Palme, set to recall an oriental atmosphere with its Indian Rajastan panoplies and Afganistan doors dated XIX century. All our venues are appreciated for the day light and the unique ornamentation and for the unclenching rooms, private sitting-rooms, conference halls of different sizes such as Le Pavillon connected to the park trough the outdoor veranda, La Sala Delle Colonne, Sala Letizia, Sala Carlotta and Sala Ottavia, the Biblioteca and Sala Kwium.Villa Castagnola has a spectacular indoor swimming-pool with panoramic views over the gardens, a Wellness Corner, a Clarins Beauty Corner, a Danilo Hairstyling, a table-tennis room, outdoor hard court tennis fields and a private lake terrace. The Hotel is well connected to Lugano’s railway station and Airport (only 7Km to the Lugano-Agno Airport), and has easy access to the Motorway.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Tennis court
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Spa
Facial treatments
Full body massage
Concierge
Butler service
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Private beach
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
French, German, Italian
635Reviews2Q+A79Room tips
Traveler rating
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Popular mentions
markmcmlxxi wrote a review Aug 2020
London, United Kingdom5 contributions
+1
One of the best hotels I’ve ever visited. Fabulous location. Great restaurants and facilities. Beautiful, immaculate room. Wonderful lakeside terrace. But the best thing was the staff. So friendly, helpful and charming. Every single one of them. The piano bar was delightful before and after dinner. I hope to return soon. And it was the only hotel I stayed at on my trip where they kept the Tesla charger reserved for me and not blocked by petrol/diesel cars. They’re complete professionals.
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Date of stay: August 2020Trip type: Traveled solo
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RoliSwitzerland wrote a review Aug 2020
Switzerland21 contributions10 helpful votes
Stayed for the first time - and were upgraded to a suite. Very warm welcome by staff & management. Spacious room with grand view. A highlight is the park/lawn - the weather was brilliant and we decided to spend two days just there. Breakfast (due to covid?) not gigantic but very good nonethless. Staff always friendly & helpful. You have to cross the street for the private access to the lake for a fresh dip, which is no problem at all. Restaurant Arte al Lago very recommendable as well. Located outside the city center (public transport next to main entrance).l Will hopefully be back soon!
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Date of stay: July 2020
Rooms
Service
Sleep Quality
Room Tip: Lake view is great!
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Fisnik Ajvazi wrote a review Jul 2020
15 contributions
+1
The hotel is extremely nicely decorated, you immediately feel comfortable. The employees speak almost all German and take the high quality standards very seriously. Suite was very clean (despite the countless mirrors, great performance there) and everything else seemed to shine. In the restaurants you can eat spectacularly while enjoying incredible views, to calm music and generally fantastic ambience. The roomservice makes everything possible and it never takes longer than 15 minutes. A bucket of ice was on the room even two minutes after calling. We also really liked the opportunity to have breakfast in the room. The hotel met and exceeded all of our expectations. Special thanks to Mario, who appeared sympathetic and carismatic from the first moment and continued to do so throughout the week. An absolute professional who fulfilled our wishes down to the smallest details. We will definitely visit the hotel again.
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Date of stay: July 2020
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5115wernerg wrote a review May 2020
Zug, Switzerland19 contributions10 helpful votes
We booked a "Dream Escape" superior room package to celebrate our wedding anniversary and got an upgrade to a very nice, comfortable suite (and a free bottle of prosecco). The hotel and its surrounding park are beautiful and the location is top (and so is the view ). The reception and all the staff are very friendly and attentive. We had the 5 course degustation dinner with excellent service on the terrace of the Le Relais restaurant, which was delicious and the recommended wines very well choosen. We could not have selected a more appropriate venue for our 54th.! wedding anniversary and we thank all the great staff who made it an outstanding experience.
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Date of stay: May 2020
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Room Tip: select a 4th. floor room with a great view on the park and the lake
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Redcoat‘s Return wrote a review Jan 2020
Switzerland44 contributions15 helpful votes
My wife and I decided to treat ourselves to a quieter, stylish Christmas in Lugano. We had even a suite, a beautiful room an lovely view onto the hotel gardens and lake Lugano. The hotel staff were highly professional, very friendly, everybody knew our names. The restaurant was top gourmet, we ate only once at the nearby Michelin star restaurant which was great too but the hotel was slightly better! Wonderful Ticino Merlot selection on the wine list (very different to other Merlot wine believe me). A beautiful, huge lounge with fireplace and lovely swimming pool and hot tub. The manager resides at the hotel and keeps everything just perfect and responds to every wish! We met some celebrity guests by chance, everything nice a discrete and relaxed. This hotel is as good as is possible for my tastes 😊😊😊😊😊
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Date of stay: December 2019
Location
Service
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Room Tip: A balcony is always nice, facing the gardens and lake.
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PRICE RANGE
$340 - $524 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel castagnola, grand hotel lugano
LOCATION
SwitzerlandSwiss AlpsCanton of TicinoLugano
NUMBER OF ROOMS
74
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Frequently Asked Questions about Grand Hotel Villa Castagnola
Which popular attractions are close to Grand Hotel Villa Castagnola?
Nearby attractions include Parco Ciani (0.7 miles), Olive Trail (0.7 miles), and Lido di Lugano (0.3 miles).
What are some of the property amenities at Grand Hotel Villa Castagnola?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Grand Hotel Villa Castagnola?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel Villa Castagnola?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Grand Hotel Villa Castagnola?
Conveniently located restaurants include Badalucci Taste of Art, Ristorante Galleria Arte al Lago, and La Fermata.
Are there opportunities to exercise at Grand Hotel Villa Castagnola?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Grand Hotel Villa Castagnola have an airport shuttle?
Yes, Grand Hotel Villa Castagnola offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Grand Hotel Villa Castagnola located near the city center?
Yes, it is 0.7 miles away from the center of Lugano.
Are any cleaning services offered at Grand Hotel Villa Castagnola?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hotel Villa Castagnola?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Grand Hotel Villa Castagnola offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.