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Grand Hotel Villa Castagnola

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Grand Hotel Villa Castagnola
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337 Reviews from our TripAdvisor Community

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Showing 171: English reviews
Greece
Level Contributor
67 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Villa Castagnola is a 5 star Hotel all the way. In a fantastic location, with a beautiful private garden, you are 5 minutes form the center of the city, yet you feel in the countryside. There is a nice mix of modernity and traditional decoration and there is a personal touch in everything. Front rooms have a fantastic view. I... More 

Helpful?
Thank kYazitzoglou
Geneva
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We have selected the package Dream Escape in a double superior room including a dinner at restaurant Arte al Lago and were really happy with it. The room was well maintained and had a wonderful terrace with an amazing view on the park of the charming old style hotel and the lake. The hotel is walking distance from the gorgious... More 

Helpful?
Thank Kbi1000
Grunstadt, Germany
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel staff were amazing! Within 30 min of arriving they were calling our children by name! I have never stayed anywhere with so much attention given to taking care of guests. It's a top hotel and if you want something special then there is no need to look anywhere else. Thank you for making us feel so welcome, we'll... More 

Helpful?
Thank Chris G
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The service was amazing, with staff being polite and attentive really going above and beyond. This, along with the villa, really created a home-ly feel. Stayed in an exec junior suite and it was immaculate! Breakfast delicious and ample. The views were incredible with great access to the lake. Thank you!

Helpful?
Thank amb1101
Winston Salem, North Carolina
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

While we have been to the Italian lake district before and stayed in some amazing properties, note top Villa Castagnola. Great old-world charm, combined with service, good food and beautiful grounds within any easy walk of the lake shore and shopping.

Helpful?
Thank John M
Antonella A, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear valued guest, Thank you for taking the time to post the details of your stay at Villa Castagnola. We are pleased to see that you have thoroughly enjoyed your stay, our gastronomic proposal and the special attention of the staff. Thank you again for sharing your experience, and we look forward to serving you again in the future. Sincerely More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Ambiance: Traditional and classic property with a feel of royalty. The decor is done well with wooden trims, crown molding, tall ceilings, mirrored walls, gold handles, etc which gives the hotel a guilded look. The junior suite where we stayed on the 2nd floor was spacious and provided amazing views of the lake. Amenities: The hotel has parking available on... More 

Helpful?
Thank Pmohan03
Antonella A, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear valued guest, Thank you for taking the time to post the details of your stay at Villa Castagnola. I will share your feedback with our team, who I am certain will be encouraged by your lovely comments. As a member of The Small Luxury Hotels of the World, the hotel continuously strives to meet your needs and expectation. Thank... More 

Lagos, Nigeria
2 reviews
5 of 5 stars Reviewed July 17, 2016

This was our first stay at the Grand Hotel Villa Castagnola and we are so glad to have chosen this hotel. The property and views are stunning and the staff aim to please. We were lucky to have a great room with a partial lake view, spacious and very well laid out. The staff are very obliging. I had a... More 

Helpful?
Thank Josephine1983
Antonella A, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear valued guest, We truly appreciate your comment regarding your stay at Villa Castagnola. It is always a pleasure to receive positive feedback. We are pleased to see that you have thoroughly enjoyed your stay, and the special attention of our staff. It will be a pleasure to share your comments with them, and I am certain they will be... More 

Basel, Switzerland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 17, 2016

A really good traditional hotel. Amazing old fashioned interiors, excellent food at the different restaurants and friendly service. We were there with the family (2 adults and 2 children). Highly recommended.

Helpful?
Thank savile_row
Antonella A, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear valued guest, Thank you for taking the time to post the details of your stay at Villa Castagnola and for the recommendation to our future travellers. I will share your feedback with our team, who I am certain will be encouraged by your lovely comments. Thank you again for sharing your experience, and we look forward to serving you... More 

Center
Level Contributor
509 reviews
244 hotel reviews
common_n_hotel_reviews_1bd8 195 helpful votes
5 of 5 stars Reviewed July 17, 2016

A gem on its own, that other competitors like the Splendid Royale and Villa Sassa can't match. Villa Castagnola was a private property, transformed in hotel and expanded over the years. The Villa was filled with exotism, as typical in '800 -still today you'll find decorations on ceilings and statues that refer to East of Asia. The garden displays an... More 

Helpful?
Thank Hedin
Antonella A, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear valued guest, We truly appreciate your comprehensive comment regarding your stay at Villa Castagnola. It is always a pleasure to receive positive feedback. We are pleased to see that you have thoroughly enjoyed your stay, the attention to details and what makes the Villa an extraordinary Oasis with a league of its own. It will be a pleasure to... More 

Adelaide, Australia
Level Contributor
50 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed July 11, 2016 via mobile

Couldn't fault this stunning hotel. Quality decor & fittings wonderful friendly staff and great views. Easy walk into Lugano centre if you are so inclined. Food good without being brilliant. Value for money because is so good. Would definitely recommend!

Helpful?
Thank huntjudy66
Antonella A, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear valued guest, Thank you for taking the time to post the details of your stay at Villa Castagnola and for the recommendation to future travellers. The aim of the management is to provide to our guests the same hospitality as they give in “their” private home to friends and relatives. Everybody (all our 132 employees) constantly participates in making... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Ristorante Le Relais - Grand Hotel Villa Castagnola
Ristorante Le Relais - Grand Hotel Villa Castagnola
Cuisines: Swiss, Mediterranean, European, Gluten Free Options, Italian, French, Seafood
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
The Grand Hotel Villa Castagnola, member of the “Small Luxury Hotels of the World”, is the only five star superior Hotel in Lugano and enjoys a privileged position inside a large sub-tropical park and with a beautiful view towards the lake. The elegant villa, built in 1860, combines the charm of a former era with the comfort and the care of a modern luxury hotel. The hotel offers 78 rooms, of exceptional charm, individually styled, provided with every modern comfort and with stunning park and/or lake views, balcony, terrace or loggia. All rooms, of which 28 are Junior Suites and Suites, have individual air-conditioning, and provide the most modern comforts. Restaurant Le Relais – 14 points GaultMillau-: In an elegant setting, our Executive Chef Bertogna, suggests a light and innovative Mediterranean cuisine, a balance between colours and delicate flavours that you won’t forget. In season lunch and dinner are served on the outdoor terrace, overlooking the garden and the lake. Restaurant Gallery Arté al Lago -1 Michelin Star, 16 points GaulMillau - :A theme restaurant inside an art gallery. Restaurant renewed and embellished through artworks and sculptures of contemporary artists of international stature who alternate every six months. Right on the shore of the lake, the Restaurant Gallery Arté al Lago offers a magnificent and unique view over the gulf of Lugano. Signature dishes are entirely new and original from our Executive Chef Frank Oerthle. Top notch are the facilities offered for meeting and events: any event assumes a special distinction - a grand banquet or less formal luncheon, business meeting or conference, private party, dinner or wedding up to 120 people. A large and impressive venue is the Sala delle Palme, set to recall an oriental atmosphere with its Indian Rajastan panoplies and Afganistan doors dated XIX century. All our venues are appreciated for the day light and the unique ornamentation and for the unclenching rooms, private sitting-rooms, conference halls of different sizes such as Le Pavillon connected to the park trough the outdoor veranda, La Sala Delle Colonne, Sala Letizia, Sala Carlotta and Sala Ottavia, the Biblioteca and Sala Kwium.Villa Castagnola has a spectacular indoor swimming-pool with panoramic views over the gardens, a Wellness Corner, a Clarins Beauty Corner, a Danilo Hairstyling, a table-tennis room, outdoor hard court tennis fields and a private lake terrace. The Hotel is well connected to Lugano’s railway station and Airport (only 7Km to the Lugano-Agno Airport), and has easy access to the Motorway. ... more   less 

Additional Information about Grand Hotel Villa Castagnola

Address: viale Castagnola 31, Lugano 6900, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Price Range: $427 - $819 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Villa Castagnola 5*
Number of rooms: 74
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Also Known As:
Grand Hotel Castagnola
Grand Hotel Lugano
Hotel Style:
#1 Spa Hotel in Lugano
#2 Romantic Hotel in Lugano
#3 Business Hotel in Lugano
#3 Luxury Hotel in Lugano
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