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Grand Hotel Villa Castagnola

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Grand Hotel Villa Castagnola
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370 Reviews from our TripAdvisor Community

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Showing 183: English reviews
New York City
Reviewed 3 days ago NEW

Beautiful hotel: truly elegant, old style: perfect service. Rooms facing the lake are beautiful, with convenient mechanical screens that come down. The rooms are classic, with renovated bathrooms with great showers and Clarins toiletries. I miss having a coffee machine (we bought a cheap tea kettle). Lots of little touches like an elegant breakfast buffet, small treats with turn down...

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Helpful?
Thank MihangNYC
Antonella A, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear valued guests, We truly appreciate your comment regarding your stay at Grand Hotel Villa Castagnola. It is always a pleasure to receive positive feedback. We are pleased to see that you have thoroughly enjoyed your stay and the special attentions of our staff. It will be a pleasure to share your comments with them, and I am certain they...

Reviewed 1 week ago

Fantastic, good food , seaside.Close to water,and the alps for walking. We celebrated birthday . This hotel can arrange for you what ever you want och wish.This hotel has the best you can have. I can highly recommend this hotel. You will be very pleased. It is like a dream.

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Helpful?
Thank Diana L
Antonella A, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear valued Guest, Thank you for taking the time to post the details of your stay at Villa Castagnola. I will share your feedback with our team, who I am certain will be encouraged by your lovely comments. As a member of Small Hotels of the World, the hotel continuously strives to meet your needs and expectation. Thank you again...

Zurich, Switzerland
Reviewed October 28, 2016

I don't have many to say for Villa Castagnola, except that you can have very nice moments in this so nice hotel! I suggest you to have seafood with a fine wine and a nice aperitif watching the lake. Yes. It worth to stay there!

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Helpful?
Thank chief_of_wba
Antonella A, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear valued guest, Thank you for taking the time to post about the nice moments you had during your stay at Villa Castagnola. I will share your feedback with our team, who I am certain will be encouraged by your lovely comments. Thank you again for sharing your experience, and we look forward to serving you again in the future.

Reviewed October 26, 2016

As we were driving through Lugano I spotted this hotel and pointed it out to my wife, saying something like, "ooh, look at that fancy hotel." She told me that is where we were staying. I was excited. The exterior of the hotel is very nice, as are the grounds, but the interior was a different experience. I am 39,...

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Helpful?
Thank Ryan M
Antonella A, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear valued guest, Dear valued guests, We truly appreciate your comment regarding your stay at Grand Hotel Villa Castagnola. It is always a pleasure to receive comments so that we know in which direction are we going. We would like to clarify some points of your review: Villa Castagnola is a tradition house of 131 years old, the interior design...

Reviewed October 22, 2016 via mobile

After a sudden change of summer holiday plans, on a very short 12 hours notice, we were able to secure two beautiful rooms for our family which were just perfect, complete with hassle-free transfers from and to Italy (Milan airport being just a short drive away). The hotel has it all: beautiful premises, easy access to central Lugano, first-rate restaurant...

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Thank Pasi K
Antonella A, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear valued guests, We truly appreciate your comment regarding your stay at Grand Hotel Villa Castagnola. It is always a pleasure to receive positive feedback. We are pleased to see that you have thoroughly enjoyed your stay and the special attentions of our staff. It will be a pleasure to share your comments with them, and I am certain they...

Konstanz, Germany
Reviewed October 4, 2016 via mobile

I stayed in this hotel during the Locarno film festival and it was exactly what I needed after our drive & the hustle and bustle of the festival. The hotel staff made us feel very special & ensured that my husband and I were very well looked after. We had a lovely view overlooking the garden & with a sea...

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Thank Sukistar7
Antonella A, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear esteemed Guest, We truly appreciate your comment regarding your experience at Villa Castagnola.. It is always a pleasure to receive such positive feedback. We are pleased to see that you have thoroughly enjoyed your stay and the special attentions of our descreet staff. It will be a pleasure to share your comments with them, and I am certain they...

Tucson, Arizona
Reviewed September 27, 2016

Due to our self-inflicted booking error we found ourselves without a place to stay on our next to the night in Italy. Google search led us to Villa Castagnola and we were pleased from the first minutes we walked in the doors. The public rooms in the hotel are beautiful and our room was quiet, elegant and extremely comfortable. Breakfast...

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Thank jroehrs
Antonella A, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear valued guests, We truly appreciate your comment regarding your stay at Villa Castagnola, and we are happy that your booking error brought you to us. It is always a pleasure to welcome Guests that appreciate the tranquil athomsphere and the elegance. There is nothing more important for us all that happy guests wanting to come back. It will be...

Woking, United Kingdom
Reviewed September 23, 2016 via mobile

This is a charming traditional hotel with stunning views over Lake Lugano and beautifully well kept Gardens. We stayed here for a week and enjoyed every minute of our stay. Upon arriving at the hotel we were greeted by the manager who was very welcoming and friendly, check in was seamless and we were then shown to our lake View...

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Helpful?
Thank Taz M
Antonella A, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear valued guests, We truly appreciate your comment regarding your stay at Villa Castagnola. It is always a pleasure to receive such comprehensive and positive feedback. We are pleased to see that you have thoroughly enjoyed your stay and the special attentions of our staff. It will be a pleasure to share your comments with them, and I am certain...

Suisse
Reviewed September 18, 2016 via mobile

Nice hotel but rooms in very outdated 80ties-style. Several points not up to 5 star: we arrived late with very tired kids and nobody was there to help us with luggage. Only once we went inside to ask for help. Seeview from our room was only for tall people as the balcony wall were very high. Pool is nice and...

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Thank Vigouille
Antonella A, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear valued guests, We appreciate your comment regarding your stay at Villa Castagnola. It is always a pleasure to receive feedbacks. We are sorry to see that you haven't thoroughly enjoyed your stay and that you think that the Villa is outdated, and not up to 5 star level. What you call outdates style, is simply the style of a...

Bad Krozingen, Germany
Reviewed September 13, 2016 via mobile

We stayed in a junior suite facing the lake with hotel garden and were pleased with the beautiful furniture plus room deco. The air-conditioning worked well which was necessary to avoid the outdoor noise of arriving cars, live music, and groups of people chatting at the front entrance plus porch at night. We had our room on 1st floor next...

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Thank JoCoiner
Antonella A, Direttore vendite at Grand Hotel Villa Castagnola, responded to this review

Dear esteemed Guest, thank you for sharing your expereince at Villa Castagnola on tripadvisor. We are very surprised to read that you missed the friendly hospitality and the personal touch in our Hotel, as this is one of our strenght. We have a high ratio of returning guests, that appreciate the descreet and friendly staff. We thank you for your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Ristorante Le Relais - Grand Hotel Villa Castagnola
Ristorante Le Relais - Grand Hotel Villa Castagnola
Cuisines: Swiss, Seafood, Mediterranean, European, Italian
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Grand Hotel Villa Castagnola, member of the “Small Luxury Hotels of the World”, is the only five star superior Hotel in Lugano and enjoys a privileged position inside a large sub-tropical park and with a beautiful view towards the lake. The elegant villa, built in 1860, combines the charm of a former era with the comfort and the care of a modern luxury hotel. The hotel offers 78 rooms, of exceptional charm, individually styled, provided with every modern comfort and with stunning park and/or lake views, balcony, terrace or loggia. All rooms, of which 28 are Junior Suites and Suites, have individual air-conditioning, and provide the most modern comforts. Restaurant Le Relais – 14 points GaultMillau-: In an elegant setting, our Executive Chef Bertogna, suggests a light and innovative Mediterranean cuisine, a balance between colours and delicate flavours that you won’t forget. In season lunch and dinner are served on the outdoor terrace, overlooking the garden and the lake. Restaurant Gallery Arté al Lago -1 Michelin Star, 16 points GaulMillau - :A theme restaurant inside an art gallery. Restaurant renewed and embellished through artworks and sculptures of contemporary artists of international stature who alternate every six months. Right on the shore of the lake, the Restaurant Gallery Arté al Lago offers a magnificent and unique view over the gulf of Lugano. Signature dishes are entirely new and original from our Executive Chef Frank Oerthle. Top notch are the facilities offered for meeting and events: any event assumes a special distinction - a grand banquet or less formal luncheon, business meeting or conference, private party, dinner or wedding up to 120 people. A large and impressive venue is the Sala delle Palme, set to recall an oriental atmosphere with its Indian Rajastan panoplies and Afganistan doors dated XIX century. All our venues are appreciated for the day light and the unique ornamentation and for the unclenching rooms, private sitting-rooms, conference halls of different sizes such as Le Pavillon connected to the park trough the outdoor veranda, La Sala Delle Colonne, Sala Letizia, Sala Carlotta and Sala Ottavia, the Biblioteca and Sala Kwium.Villa Castagnola has a spectacular indoor swimming-pool with panoramic views over the gardens, a Wellness Corner, a Clarins Beauty Corner, a Danilo Hairstyling, a table-tennis room, outdoor hard court tennis fields and a private lake terrace. The Hotel is well connected to Lugano’s railway station and Airport (only 7Km to the Lugano-Agno Airport), and has easy access to the Motorway. ... more   less 

Additional Information about Grand Hotel Villa Castagnola

Address: viale Castagnola 31, Lugano 6900, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Price Range: $406 - $474 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Villa Castagnola 5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Grand Hotel Castagnola
Grand Hotel Lugano
Hotel Style:
#1 Spa Hotel in Lugano
#2 Romantic Hotel in Lugano
#3 Business Hotel in Lugano
#3 Luxury Hotel in Lugano
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Questions & Answers

Here's what travelers have asked, with answers from Grand Hotel Villa Castagnola staff and other travelers.
1 question
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Questions? Get answers from Grand Hotel Villa Castagnola staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“It worth to ask for a room with view in the lake.”
 of 5 bubbles chief_of_wba, Oct 28, 2016 | Read review
“lake view rooms are worth the extra costs”
 of 5 bubbles kYazitzoglou, Aug 22, 2016 | Read review
“We had a suite overlooking the lake - amazing!”
 of 5 bubbles chrisgE5170RC, Aug 10, 2016 | Read review
“Junior suites are amazing!”
 of 5 bubbles amb1101, Aug 7, 2016 | Read review
“Try requesting a room that has a terrace facing the lake if available.”
  • Views while boating on Lake Lugano
  • Views while boating on Lake Lugano
  • Views while boating on Lake Lugano
 of 5 bubbles CocoGoneGlobal, Jul 11, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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