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Ibis Lugano Paradiso

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#13 of 45 Hotels in Lugano
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Ibis Lugano Paradiso
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433 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Reviewed 2 weeks ago

Great location in Paradiso. Easily accessible by bus to Lugano central station, Lugano city centre, and Monte Bre. It is also just next to the funicular to Monte San Salvatore (although it was closed when I visited in Nov) which is another great attraction. Distance to city centre is also walkable along the lake. Good value for money considering other...

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Helpful?
Thank Amanda L
Eva A, Assistant Manager at Ibis Lugano Paradiso, responded to this review

Dear Amanda, Thank you for your positive review and recommendation! We are truly happy to hear you have enjoyed your stay in Lugano. We are looking forward welcoming you back soon. Cordiali saluti, Eva A.

Reviewed 3 weeks ago

As Lugano is an expensive city, choosing this hotel could be a perfect way to save money! Don't expect a luxury treatment of course, because it s minimal but you have all you need: private bathroom, comfortable bed and a great view to the lake. I suggest you to add the breakfast for just 10€ per person: it s a...

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Thank Susy V
Christian S, General Manager at Ibis Lugano Paradiso, responded to this review

Bongiorno Susy V., thank you for share with us some impressions after your stay in our Hotel. We are glad to read that you apreciated our Hotel and that we meet your expectations . We hope to have the pleasure in welcoming you back to Lugano and to one of our Hotels. Sunny regards Christian S.

London, United Kingdom
Reviewed September 22, 2016

Room with lake view is nice. stuff are all friendly, very helpful. Cleaning ;ladies does not do jobs well in toilet area. every room I stayed had odd patin marks on the walls. But you feel safe to sleep alone and it is all well looked after.

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Thank igchos
Mumbai (Bombay), India
Reviewed September 20, 2016

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Thank Phiroza304554
Bloomington, United States
Reviewed September 18, 2016 via mobile

We enjoyed our 3 days here. The IBIS hotels are IKEA tre shiek, with modular bathrooms. When you book the lowest rate, you get the view of the construction crane. You can't use the pool, but you can look at it- you have to check into the Novotel which is in the same building and costs around €70 more per...

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Thank David K
Eva A, Assistant Manager at Ibis Lugano Paradiso, responded to this review

Dear David, In the name of Girum and all our team, thank you so much for your positive review. We very much appreciate your comments regarding our staff, the cleanliness and the location. This type of customer feedback is what motivates us to keep on providing the best standard that we can! We remind you that our breakfast buffet "all...

Sheffield, United Kingdom
Reviewed September 5, 2016 via mobile

Ideally placed, access to lake front, shops, bars restaurants, breakfast on the expensive side but clean, good food, Ideal for a sightseeing city break Rooms are compact but beds very comfortable. Bathroom is a 'pod' but adequate. Extractor fan didn't work but in my experience they never do !

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Thank julie w
Reviewed August 13, 2016 via mobile

Alright place to stay and not very expensive as well. Located close to the centrum (30 min walk). I might consider staying there again, but wouldn't be my first choice. The hotel room were small, and the bathroom even smaller - I got the impression that it was cheaper than it actually wore.

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Thank Ole Ø
Eva A, Assistant Manager at Ibis Lugano Paradiso, responded to this review

Dear Ole, Many thanks for sharing your experience on tripadvisor.com We are glad you have appreciated the location of Paradiso. We are sorry our rooms were not completely of your satisfaction. You can choose for your next stay, our hotel Novotel situated in the same building. We inform you when booking in advance online, very often you can find hot...

Zug, Switzerland
Reviewed July 21, 2016

Well if you book a IBIS Hotel, you know that u dont have to expect too much. The rooms were ok but nothing special. It is quite a teaser that you can look out on the terrace and pool area of the adjoining Novotel. The staff was very friendly and helpful. Unless you are really hungry, dont go for the...

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Thank RoliZG
Eva A, Assistant Manager at Ibis Lugano Paradiso, responded to this review

Dear RoliZG, We thank you for taking the time to share your impressions following your recent stay with us. Our teams works every day to offer nice experiences to our guests, so it's a real pleasure to learn that you have been able to enjoy your stay with us and you found our staff friendly and helpful. We look forward...

Venezia
Reviewed July 18, 2016

Great service, best cleaning, great staff. Arrived with huge group, they manage to handle the check in procedure in the best and most efficient way. Super clean, great breakfast. I di not really expect anything more. Fantastic.

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Thank Elisabettaamadi
Eva A, Assistant Manager at Ibis Lugano Paradiso, responded to this review

Dear Elisabetta, Thank you so much for taking the time to share your experience further to your stay. We are delighted to read your positive feedback. In the name of all our team, thank you!We very much appreciate your comments regarding our great staff, the cleanliness and the efficiency of our service. This type of customer evaluation is what motivates...

London
Reviewed June 26, 2016

A comfortable, but basic, hotel with limited dinner options; but friendly staff, very clean rooms and bathrooms and a great location 2 mins walk from the lake...there's always the Novotel next door for dinner...

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1Thank prippit
Eva A, Assistant Manager at Ibis Lugano Paradiso, responded to this review

Dear prippit, We are truly happy to hear that you enjoyed your stay at the ibis Lugano Paradiso. Many thanks for sharing your experience with us! Your comments regarding the location, the cleanliness and our staff are very much appreciated. We hope to have the opportunity to welcome you again in a near future Best Regards, Eva Amat

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
Opening in July 2012, this hotel is situated in Lugano-Paradiso, not far from the town's historic center, sophisticated shops and conference center. Open year round, the ibis hotel is an ideal base for business trips, relaxing vacations and restful weekends. The hotel boasts modern and elegant soundproofed rooms offering maximum comfort, as well a bar and breakfast room. Free WIFI access. ... more   less 

Additional Information about Ibis Lugano Paradiso

Address: via Geretta 10A, Lugano 6900, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Price Range: $106 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Lugano Paradiso 2*
Number of rooms: 70
Reservation Options:
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Hotel Style:
#2 Green Hotel in Lugano
#2 Best Value Hotel in Lugano
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Questions & Answers

Here's what travelers have asked, with answers from Ibis Lugano Paradiso staff and other travelers.
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Manila, Philippines
Bangkok, Thailand

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Questions? Get answers from Ibis Lugano Paradiso staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Lake View rooms”
 of 5 bubbles igchos, Sep 22, 2016 | Read review
“Ask for a lake view, even though it is only partial.”
 of 5 bubbles swissrose, May 16, 2016 | Read review
“Choose a different hotel. Novotel next door is a world away!”
  • Blood stain on bed sheet
  • The
 of 5 bubbles Sanj1699, Apr 30, 2016 | Read review
“rooms on higher floor have a good view.”
 of 5 bubbles RBadami, Jan 25, 2016 | Read review
“Probably best to ask if you want to see the lake from your room. It is not lakeside.”
 of 5 bubbles 568irenem, Sep 27, 2015 | Read review
5 of 5
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