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ibis Lugano Paradiso

#14 of 45 Hotels in Lugano
GreenLeadersSilver level
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Via Geretta 10A, Lugano 6900, Switzerland
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389 Reviews from our TripAdvisor Community

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Showing 82: English reviews
Zug, Switzerland
1 review
3 of 5 stars Reviewed 1 week ago

Well if you book a IBIS Hotel, you know that u dont have to expect too much. The rooms were ok but nothing special. It is quite a teaser that you can look out on the terrace and pool area of the adjoining Novotel. The staff was very friendly and helpful. Unless you are really hungry, dont go for the... More 

Helpful?
Thank RoliZG
Eva A, Assistant Manager at ibis Lugano Paradiso, responded to this review

Dear RoliZG, We thank you for taking the time to share your impressions following your recent stay with us. Our teams works every day to offer nice experiences to our guests, so it's a real pleasure to learn that you have been able to enjoy your stay with us and you found our staff friendly and helpful. We look forward... More 

Venezia
Level Contributor
97 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago

Great service, best cleaning, great staff. Arrived with huge group, they manage to handle the check in procedure in the best and most efficient way. Super clean, great breakfast. I di not really expect anything more. Fantastic.

Helpful?
Thank Elisabettaamadi
Eva A, Assistant Manager at ibis Lugano Paradiso, responded to this review

Dear Elisabetta, Thank you so much for taking the time to share your experience further to your stay. We are delighted to read your positive feedback. In the name of all our team, thank you!We very much appreciate your comments regarding our great staff, the cleanliness and the efficiency of our service. This type of customer evaluation is what motivates... More 

London
Level Contributor
105 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A comfortable, but basic, hotel with limited dinner options; but friendly staff, very clean rooms and bathrooms and a great location 2 mins walk from the lake...there's always the Novotel next door for dinner...

Helpful?
1 Thank prippit
Eva A, Assistant Manager at ibis Lugano Paradiso, responded to this review

Dear prippit, We are truly happy to hear that you enjoyed your stay at the ibis Lugano Paradiso. Many thanks for sharing your experience with us! Your comments regarding the location, the cleanliness and our staff are very much appreciated. We hope to have the opportunity to welcome you again in a near future Best Regards, Eva Amat More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 13, 2016 via mobile

Nice clean hotel, ideal for a stopover on business. Staff friendly and room ok for the quick stop. It's about 2 kms walk to the town centre along the lake front. Plenty of places to stop along the way for a meal or cold beer. Breakfast is extra charge but basic continental which was basic and fine

Helpful?
Thank Joe F
Eva A, Assistant Manager at ibis Lugano Paradiso, responded to this review

Dear Joe, Thank you very much for taking some time to share your opinion with us and for letting us know you enjoyed your stay in our hotel. We are proud to read your excellent evaluation of the ibis Lugano Paradiso and we really appreciate your satisfied feedbacks. We will happily share your comments with our employers; our friendly staff... More 

Brussels, Belgium
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 18, 2016

Hotel is well located, a few steps from the lake where at Lugano Paradiso stop you can start a boat cruise (worth it, we did two!) and from the cable car to Monte San Salvatore (worth it too!), 15-min walk from the city center. Friendly and helpful staff. We made use of late check-out facility. The room was proper, rather... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank lidiag84
Eva A, Assistant Manager at ibis Lugano Paradiso, responded to this review

Dear lidiag84, Thank you so much for choosing the ibis Lugano Paradiso and for writing a nice review following your stay with us. We very much appreciate your comments regarding our staff, the location and the service. We are looking forward welcoming you again and we hope your next visit will be as pleasant as the previous one Sunny Regards... More 

USA
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 16, 2016

Good value and nice for a short stay; the only negative for me was the distance to the center of Lugano, about a 25 minutes walk; it was raining, so I took a taxi, which took also about 30 minutes due to heavy traffic.

Helpful?
Thank travelbyTA
Eva A, Assistant Manager at ibis Lugano Paradiso, responded to this review

Dear Guest, We are truly happy to hear that you enjoyed your stay at the ibis Lugano Paradiso. Many thanks for sharing your experience with us! Your comments regarding the good value for money and our standard are very much appreciated. We regret hearing your comments about the location. We would like to inform you that there is a train... More 

Zurich, Switzerland
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed May 16, 2016

I was pleasantly surprised because the price was so much lower than other hotels on a holiday weekend. Bed was comfortable, bathroom efficient use of space, room temperature was good. The only slight problem was that noise from other guests in the hall was very loud, so the door isn't so soundproof. I always bring ear plugs anyway so it... More 

Helpful?
1 Thank swissrose
Eva A, Assistant Manager at ibis Lugano Paradiso, responded to this review

Dear swissrose, Thank you very much for taking some time to share your opinion with us and for letting us know you enjoyed your stay in our hotel. We are proud to read your excellent evaluation of the ibis Lugano Paradiso and we really appreciate your satisfied feedbacks. We will happily share your comments with our employers; our friendly staff... More 

Basel, Switzerland
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed April 30, 2016

Booked this place for 2 nights as a birthday surprise for me by my wife- it was so bad, we left after the first night. Location- close to the lake, but a long way from 'the action', i.e. 30 mins walk from the old town and station, 20-25mins walk from a good restaurant (as recommended by the hotel). Views- the... More 

Helpful?
2 Thank Sanj1699
Eva A, Assistant Manager at ibis Lugano Paradiso, responded to this review

Dear Guest, Thank you for choosing ibis Lugano Paradiso for your birthday’s wife surprise and for sharing your experience on tripadvisor.com Our establishment is dedicated to offer you the best possible service for your stays and your opinion is very important to us. We read with lot of attention your comments and we are more than surprised that you expect... More 

Malta
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 22, 2016 via mobile

Highly recommended. This was a sleep-over in Paradiso. Very close to Lugano centre, and a short drive from the famous casino. The lago can be reached by walk. Hotel is very clean and has a modern decor . A great stop before heading down to Italy.

Helpful?
Thank Robert C
Christian S, General Manager at ibis Lugano Paradiso, responded to this review

Dear Guest, Thank you for your great review and your 5* attribution Woaahh! For sure we will share your comment with all the team. We wish you a nice Eastern Sunny regards from Lugano Paradiso Christian Schreiner More 

Mumbai (Bombay), India
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 25, 2016

Lugano is a wonderfully quaint swiss town. The Ibis Lugano is a modern structure. Neat, quiet and clean. Rooms are Spartan with a modular washrooms. Comfortable for a family of three. Paradiso area is about 15 min walk from city center. The hotel is five minute walk from the promenade. The hotel is value for money as the ones at... More 

Helpful?
Thank RBadami
Eva A, Assistant Manager at ibis Lugano Paradiso, responded to this review

Dear RBadami, Thank you for taking the time to share your overall impressions about your stay at the ibis Lugano Paradiso. We very much appreciate your comments regarding our staff, the location and the service. We are delighted you have enjoyed your visit. We inform you there is a funicular opened 15 minutes away from the hotel, direction Monte Bré.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
Opening in July 2012, this hotel is situated in Lugano-Paradiso, not far from the town's historic center, sophisticated shops and conference center. Open year round, the ibis hotel is an ideal base for business trips, relaxing vacations and restful weekends. The hotel boasts modern and elegant soundproofed rooms offering maximum comfort, as well a bar and breakfast room. Free WIFI access. ... more   less 

Additional Information about ibis Lugano Paradiso

Address: Via Geretta 10A, Lugano 6900, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Price Range: $118 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — ibis Lugano Paradiso 2*
Number of rooms: 70
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Hotels.com, TripOnline SA, Hotwire, Priceline, Odigeo and Agoda so you can book your ibis Lugano Paradiso reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Green Hotel in Lugano
#2 Best Value Hotel in Lugano
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