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Ibis Lugano Paradiso

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#13 of 45 Hotels in Lugano
GreenLeadersSilver level
05/07/2017 05/08/2017
1 room 2 adults 0 children
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Ibis Lugano Paradiso
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464 Reviews from our TripAdvisor Community

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Showing 96: English reviews
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Rockhampton, Australia
Reviewed 5 days ago NEWvia mobile

Great location with a direct No.2 bus service from train stn & spotlessly clean. Unfortunately the wi-fi doesn't work; the toilet/shower is an in-room mobile setup (like the temporary type set up at musical festivals!). Bed and pillows were like sleeping on the floor. Very budget.

Thank Desley M
Christian S, General Manager at Ibis Lugano Paradiso, responded to this review

Dear Guest, thank you for taking the time and post a review on TripAdvisor after your stay. We are glad to read that you appreciated the Location and the cleaness of the hotel. We hope to welcome you back again by your next visit to Lugano in one of our accorhotels. Best regards Christian S.

Reviewed November 18, 2016

Great location in Paradiso. Easily accessible by bus to Lugano central station, Lugano city centre, and Monte Bre. It is also just next to the funicular to Monte San Salvatore (although it was closed when I visited in Nov) which is another great attraction. Distance to city centre is also walkable along the lake. Good value for money considering other...

Thank Amanda L
About Hotel's Favorite Review
Eva A, Assistant Manager at Ibis Lugano Paradiso, responded to this review

Dear Amanda, Thank you for your positive review and recommendation! We are truly happy to hear you have enjoyed your stay in Lugano. We are looking forward welcoming you back soon. Cordiali saluti, Eva A.

De Pere, Wisconsin
Reviewed 6 days ago NEW

Our Cosmos group stayed here one night while on a Grand Tour of Switzerland. I can say that it is Very Clean. That's always important. The rooms are also Very Tiny. I imagined them as being similar to small cabins on a cruise ship. Well actually, they are smaller than cabins on a cruise ship. The bathroom had a minuscule...

Thank CJW913
Christian S, Genral Manager at Ibis Lugano Paradiso, responded to this review

Dear G CJW913, Thank you for your review and for share your impressions with us. We wish you a beautifull Grand Tour of Switzerland and will be happy to welcome you again in one of our accorhotels. Kind regards Christian S.

Reviewed 2 weeks ago

Ibis Paradiso has a very great service (reception desk is amazing, very good English, gave us some tips about Lugano). We were half business half leisure, the location is a stone from the Lake of Lugano, parking is convenient 20 francs/day. I suggest take a breakfast at the hotel once the bakery nearby has an absurd prices......

Thank Maria Cristina S
Eva A, Manager at Ibis Lugano Paradiso, responded to this review

Dear Maria Cristina, Thank you for choosing our ibis for your stay in Lugano and thank you for having shared your impressions on tripadvisor.com. We are truly happy to hear that you enjoyed your stay at the hotel, it will be a plesure for us to forward your positive comments to all our team. We hope to have the pleasure...

Oxford, United Kingdom
Reviewed March 7, 2017 via mobile

OK, you won't go to an Ibis is you want luxury. You go there if you are on your own and do not want to spend too much. You know they are all the same: clean, simple, no-nonsense cheap hotels. What makes this one slightly different is its location: Paradiso is an area of Lugano just 15 minutes from the...

Thank Lucio F
Christian S, Genral Manager at Ibis Lugano Paradiso, responded to this review

Gentile Lucio F., Thank you so much for all your positive comments. We are delighted that you enjoyed your stay at the ibis Lugano Paradiso and his location near the lake. We hope we can welcome you soon again here in the beautiful town of Lugano - Switzerland. Best regards Christian S.

Reviewed February 13, 2017

The Ibis Lugano Paradiso is a good hotel for a short stay in Lugano. It's situated 5mins from the centre of Lugano and is a good price for the area. The parking is very convenient (although 20CHF per night). The rooms are small but functional and the breakfast is great!

Thank Darren S
Eva A, Manager at Ibis Lugano Paradiso, responded to this review

Dear Darren, many thanks for having shared your experience on Tripadvisor, your comment are extremely important for us and keep us motivated to improve our service. Since a new breakfast concept has been established, we are glad to know you have enjoyed it! :) We hope to have the chance to welcome you soon again. Kind regards Fabio Zuliani -...

Berlin, Germany
Reviewed January 14, 2017 via mobile

I arrived at this hotel a little before the check in time and was still able to get a room within 20 minutes. While waiting the staff asked me if I wanted tea or coffee, and showed me maps of the city and were happy to answer any questions! The hotel itself is in the Paradiso district of Lugano, which...

Thank Alan H
Eva A, Assistant Manager at Ibis Lugano Paradiso, responded to this review

Dear Alan, Thank you for sharing your overall impressions on tripadvisor. Costumer feedback's are very important to us in order to improve continuously our services. Our teams work every day to offer nice experiences to our guests, so it's a real pleasure to read the comments regarding our staff and the room cleanliness. Grazie mille! Let's us inform you, you...

Reviewed December 19, 2016 via mobile

Hotel is close to everything (lake, bus station, supermarket, city center), it is clean, comfortable and the staff is always available to help. Breakfast selection is rich. Garage parking, but with extra payment.

Thank Famquadr
Christian S, Leiter Öffentlichkeitsarbeit at Ibis Lugano Paradiso, responded to this review

Buongiorno Dear Famquadr, many thank for sharing with us this nice review. We are glad that you enjoyed your stay in our hotel and that you apreciated the confortable room, the location, the availability of the Staff and the rich selection on the Breakfastbuffet. We hope to welcome you back soon again to Lugano and to our hotel. Best regards...

Reviewed November 11, 2016

As Lugano is an expensive city, choosing this hotel could be a perfect way to save money! Don't expect a luxury treatment of course, because it s minimal but you have all you need: private bathroom, comfortable bed and a great view to the lake. I suggest you to add the breakfast for just 10€ per person: it s a...

Thank Susy V
Christian S, General Manager at Ibis Lugano Paradiso, responded to this review

Bongiorno Susy V., thank you for share with us some impressions after your stay in our Hotel. We are glad to read that you apreciated our Hotel and that we meet your expectations . We hope to have the pleasure in welcoming you back to Lugano and to one of our Hotels. Sunny regards Christian S.

London, United Kingdom
Reviewed September 22, 2016

Room with lake view is nice. stuff are all friendly, very helpful. Cleaning ;ladies does not do jobs well in toilet area. every room I stayed had odd patin marks on the walls. But you feel safe to sleep alone and it is all well looked after.

Thank igchos
Questions? Get answers from hotel staff and past guests. Ask a question

97 photos of this hotel

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05/07/2017 05/08/2017
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  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
Opening in July 2012, this hotel is situated in Lugano-Paradiso, not far from the town's historic center, sophisticated shops and conference center. Open year round, the ibis hotel is an ideal base for business trips, relaxing vacations and restful weekends. The hotel boasts modern and elegant soundproofed rooms offering maximum comfort, as well a bar and breakfast room. Free WIFI access. ... more   less 

Additional Information about Ibis Lugano Paradiso

Address: via Geretta 10A, Lugano 6900, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Price Range: $117 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Lugano Paradiso 2*
Number of rooms: 70
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Hotel Style:
#2 Green Hotel in Lugano
#3 Best Value Hotel in Lugano
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Questions & Answers

Here's what travelers have asked, with answers from Ibis Lugano Paradiso staff and other travelers.
5 questions
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Manila, Philippines
Bangkok, Thailand

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Questions? Get answers from Ibis Lugano Paradiso staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“rooms in front is at the moment quiet than at the rear......”
, 2 weeks ago | Read review
“Lake View rooms”
igchos, Sep 22, 2016 | Read review
“Ask for a lake view, even though it is only partial.”
swissrose, May 16, 2016 | Read review
“Choose a different hotel. Novotel next door is a world away!”
  • Blood stain on bed sheet
  • The
Sanj1699, Apr 30, 2016 | Read review
“rooms on higher floor have a good view.”
RBadami, Jan 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
$117* /night
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Prices are for 1 room, 2 adults
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