I enjoyed every aspect of the hotel and found the staff to be very friendly and helpful. The location is great and the hotel itself is very well furnished and equipped. Note that you should reserve a car parking space if you need one as parking in Lugano seemed to be very scarce.
I spent just one night at this conveniently located Hotel in Lugano downtown. The premises are just a few steps away from the main Square. In the area you can easily find plenty of restaurants and pubs. Because of the Covid restrictions I had the chance of dining at the Hotel restaurant. Great food and superb service. An automated valet parking is available.
Nothing was too much for the staff at this hotel and my husband and I had a really wonderful stay. The room was beautiful and the breakfast was delicious. I would stay here in a heartbeat. Thank you to the staff for making our stay so special.
We arrived mid morning and the hotel staff were wonderful. We upgraded to a suite which was luxurious and spacious. The hotel is very central, in the pedestrian area, and has a modern young vibe after a recent refurbishment. Decent breakfast buffet included too. Highly recommended, and good value for money, but not cheap.
The hotel had been recently refurbished and you feel as a guest as from booking time. The room was very clean and quiet despite being next to the elevator and spacious enough to host 3. The beds are comfy and bathroom well equipped. We appreciated the breakfast buffet and by splitting in 3 waves to accommodate with COVOD measures, it never felt too crowded. We also had dinner once in the restaurant - gastro style food, very tasty but limited choice so I would not recommend with children. Great food but waiting time between dishes was somewhat too long, we were told that this was due to the change of the menu on the very day. Would return to the place when next in Lugano.
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