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Best Western Hotel Bellevue Au Lac

170 reviews
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Traveler (102)
Room & Suite (28)
Dining (2)
Overview
  • Excellent34%
  • Very good41%
  • Average17%
  • Poor4%
  • Terrible4%
Travelers talk about
“lake view”(11 reviews)
“lake lugano”(9 reviews)
“city centre”(6 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (170)Write a Review
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All reviewslake viewlake luganocity centrebeautiful propertyconference roomnice hotelparking placepleasant stayjunior suitebreakfast was includedthe room was niceexcellent locationsmall balconytrain stationbwdriclaudio
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11 - 15 of 88 reviews
Reviewed September 26, 2016 via mobile

I spent one night at the hotel and have to say that the location is amazing. Really worth a visit. The hotel is equipped with old fashioned furnitures however still clean and pleasant. The rooms are comfortable, in particular the bed. Very good mattress, hence...More

1  Thank Ray C
Response from Gianni C, Director of Sales at Best Western Hotel Bellevue Au LacResponded September 28, 2016

Thank you for your feedback regarding your recent stay at the Best Western Hotel Bellevue au Lac. The bed in our rooms is part of the Best Western Hotel Bellevue au Lac “sweet sleep offer”. Our restaurant offer a daily menu starting from CHF 50.00,...More

Reviewed September 18, 2016 via mobile

The area is beautiful. The pictures are the day and night view from my room. The room was nice but the safe was not working. Apparently there had been a robbery a week or so earlier and we were told at check in to carry...More

2  Thank travelindan
Reviewed August 10, 2016

A must stay while in Lugano. We had the lake room...with the best views of Lake Lugano. Zamel, the Concierge, was very helpful and welcoming. We also had a great breakfast before we went on our way throughout the day. All in all, we had...More

Thank Lukas W
Reviewed August 6, 2016

We found the junior suite comfortable, clean and spacious and we slept well. Air-conditioning worked well. About 6 or 8 UK TV channels rather than just news. View of the lake was very restricted but did not matter to us. Breakfast was not the best...More

Review collected in partnership with Best Western
Thank Anthony H
Reviewed August 4, 2016 via mobile

The reception and services were okay, but very slow. The rooms were fine. The safe boxes need to be upgraded immediately and cameras should be put up. On the same day, 3 families, including us, were robbed while we were out. Please, whenever you leave...More

Thank Alia A
Response from Gianni C, Responsabile relazioni pubbliche at Best Western Hotel Bellevue Au LacResponded August 29, 2016

Dear Alia A., Thank you for your comments. We are happy that you liked our newly renovated rooms in the romantic style. Security for us is important, and we have immediately checked and improved the safety measures where possible. The circumstances of what happened are...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Pool
Room Service
Breakfast included
Hotel Amenities
Meeting Rooms
Dry Cleaning
Business Center with Internet Access
Laundry Service
Banquet Room
Room Service
Breakfast included
Concierge
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Pool
Details
Price range
$264 - $463 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Luxury Hotel in Lugano
Room types
Non-Smoking Rooms, Suites, Accessible rooms, Family Rooms
Details
Price range
$264 - $463 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Luxury Hotel in Lugano
Room types
Non-Smoking Rooms, Suites, Accessible rooms, Family Rooms
Add Photo Photos
Traveler (102)
Room & Suite (28)
Dining (2)
Pool & Beach (2)
Hotel & Grounds (68)
Bathroom (4)
Questions & Answers
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_gokulmehta
October 31, 2016|
AnswerShow all 3 answers
Response from QiD | Reviewed this property |
Yes.
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Room Tips
"We had a lovely balcony with a view .."
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"you will never repent having a room with a lake view ..."
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"choose lake side view..."
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"Get the lake room with the views of Lake Lugano!"
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