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Grand Hotel Eden

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Grand Hotel Eden
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287 Reviews from our TripAdvisor Community

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Showing 152: English reviews
Herrliberg, Switzerland
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Hotel is splitted in two sections. One section is Close to the lake, the other one is more distant from the lake. The Hotel is clean, but the furnishings are a sort of outdated. The staff is friendly and supporting.

Helpful?
Thank Roland S
MTGHE, Manager at Grand Hotel Eden, responded to this review

Dear “Roland S”, Thank you for taking the time to post your positive review about your recent stay at the Grand Hotel Eden. I am delighted to read that you enjoyed our personnel attitude and the Hotel cleanliness. I look forward to your next visit and send you our best regards from Lugano! Massimiliano Trombetta Hotel Manager More 

الرياض
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Great location and magnificent lake view, charming, quite. Staff are friendly and services are excellent, just only the breakfast is limited variety, I will not hesitate to recommend it to others. The car parking is chargeable.

Helpful?
Thank Mohammad A
MTGHE, Manager at Grand Hotel Eden, responded to this review

Dear “Mohammad A", Thank you for your recent stay at the Grand Hotel Eden and for taking the time to post your review. I am delighted to read that our staff was friendly and the service is excellent. I have also taken good note of your remarks regarding the breakfast suggestion. Thank you for your comments. I look forward to... More 

Seattle
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

An ideal location on the Swiss side of the lake. The hotel has been through some renovations and they did a great job. If there is availability be sure to ask for a lakeside suite and you will not want to leave your room! Waking up each morning to the sun rising over the mountains surrounding the lake is divine.... More 

Helpful?
Thank Brook F
MTGHE, Manager at Grand Hotel Eden, responded to this review

Dear “Brook F”, Thank you for taking the time to post your positive and kind review about your recent stay at the Grand Hotel Eden. I am delighted to read that you enjoyed the location and the Hotel in overall. I look forward to your next visit and send you our best regards from Lugano! Massimiliano Trombetta Hotel Manager More 

Zurich, Switzerland
Level Contributor
53 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed August 12, 2016

This is a beautiful old hotel in a stunning location on the lake. The bar terrace and sunbathing area is fantastic. The staff is quick and friendly, the indoor pool is warm and clean with a water fall at the end and a whirlpool spa at the other end. They have two dry saunas and a steam room as well.... More 

Helpful?
Thank cdelangen
MTGHE, Manager at Grand Hotel Eden, responded to this review

Dear “cdelangen”, Thank you for sharing your positive and kind review about your recent stay at the Grand Hotel Eden. I am delighted to read that you loved the Hotel overall. Thank you, because all our effort are made to enhance our gest sojourn and we are happy that you noticed that. I look forward to your next visit and... More 

Jeddah, Saudi Arabia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed August 6, 2016 via mobile

The most appealing part of this hotel is its location on the quiet side of Lake Locarno looking across to the sides of main busy corniche. A nice bar is situated right on the lakefront. But the hotel is divided into two parts with a main thoroughfare in between. Underground passage links the two. The view is certainly majestic from... More 

Helpful?
Thank Ahmasry
MTGHE, Manager at Grand Hotel Eden, responded to this review

Dear “Ahmasry”, Thank you for taking the time to post your positive review about your recent stay at the Grand Hotel Eden. I am delighted to read that you enjoyed the hotel location and our bar. I look forward to your next visit and send you our best regards. Massimiliano Trombetta Hotel Manager More 

Canton of Zurich, Switzerland
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 2, 2016

Good location, but the place definitely needs some renovation. Sound proofing of the balconies was nearly non-existent. The Minibar fridge acted like a little heater and seemed at least 30 years old. The staff was quite friendly.

Helpful?
Thank StanOP
MTGHE, Manager at Grand Hotel Eden, responded to this review

Dear “StanOP”, Thank you for taking the time to post your review about your recent stay at the Grand Hotel Eden. I am delighted to read that you enjoyed the Hotel location and our staff friendliness and I have also taken good note of your remarks regarding the minibar, which will be repalced. I thank you for your sincere observations,... More 

Mechelen, Belgium
Level Contributor
255 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed July 28, 2016 via mobile

This hotel is perfectly located in front of the lake, rooms have lake view and balcony. They have a very nice outdoor lounge on the water with good drinks, sun beds and possibility to swim. There is also a good spa and indoor swimming pool. So all this is really at 5 star level. But the hotel as such looks... More 

Helpful?
Thank Luk V
MTGHE, Manager at Grand Hotel Eden, responded to this review

Dear “Luk V”, Thank you for taking the time to post your review about your recent stay at the Grand Hotel Eden. I am delighted to read that you enjoyed the Hotel location, our floating lounge bar and also the SPA. With the hope to have the opportunity to welcome you back in a future occasion, I send you our... More 

Switzerland
1 review
4 of 5 stars Reviewed June 14, 2016

We had a very nice stay, with good location to go by walk to the center. Nice staff and very good breakfest. The room was very quiet and with direct vue on the lake. Short distance for hiking to San Salvatore.

Review collected in partnership with this hotel

Helpful?
Thank Stephanie R
MTGHE, Manager at Grand Hotel Eden, responded to this review

Dear “Stephanie R”, Thank you for taking the time to post your positive and kind review about your recent stay at the Grand Hotel Eden. I am delighted to read that you enjoyed the friendliness and attentiveness of our personnel and also our breakfast buffet I look forward to your next visit and send you our best regards from Lugano!... More 

Booker Bay, Australia
Level Contributor
213 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
3 of 5 stars Reviewed June 10, 2016 via mobile

A nice hotel with adequate facilities and very good views from their bar and restaurant . Our room view was pleasant but restricted. The foyer is impressive with wood and leather panels around the reception desk. The reception staff were welcoming and helpful. Our room was well appointed and with sufficient space for two. The room was clean and there... More 

Helpful?
1 Thank Ron T
MTGHE, Manager at Grand Hotel Eden, responded to this review

Dear “Ron T”, Thank you for taking the time review your recent stay at the Grand Hotel Eden. I am delighted to read that you loved the location of the Hotel, the Hotel in overall and our personnel. I have also taken good note of your remarks regarding our breakfast buffet and I thank you for your sincere observations, which... More 

Al Madinah Province, Saudi Arabia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 23, 2016

Best view direct facing the lake .Great breakfast room and variety.Big balconies overlooking the fountain.Spacious rooms and well furnished.Location near city center and resturant and cafes.Rented private boat which was a little bit slow but nice

Helpful?
Thank nadoo_1431
MTGHE, Manager at Grand Hotel Eden, responded to this review

Dear “nadoo_1431”, Thank you sharing your positive and kind review about your recent stay at the Grand Hotel Eden. I am delighted to read that you loved the Hotel location, breakfast and your room. I look forward to your next visit and send you our best regards from Lugano! Massimiliano Trombetta Hotel Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Grand Hotel Eden lies on the water front of Lugano Paradiso one of the sunniest spots in the area of Canton Ticino. Modern and charming, the spacious bedrooms provide all the comforts needed to make our guests' stay an unforgettable and relaxing experience.An ideal place for meetings and business trips alike, the Convention Centre is equipped with the latest communication and conference technology, including video conferencing. ... more   less 

Additional Information about Grand Hotel Eden

Address: riva Paradiso 1, Lugano 6900, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Price Range: $248 - $444 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Eden 5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Grand Hotel Lugano
Hotel Style:
#5 Spa Hotel in Lugano
#10 Romantic Hotel in Lugano
#13 Luxury Hotel in Lugano
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