Negative: I had to ask to be checked-in several times. At last, the lady at check-in angrily told me she would check me in and out and practically threw the bill at me.
Four shampoo sachets available, but no shower gel; only 1 small bar of soap for hand and shower... I asked abo…
This hotel is not meant for non Europeans. Poor or no English speaking staff even at front desk. Rude and unhelpful reception staff who wants to patroninze and intimidate guests. There was one women who called herself Lady Kanz as if she were the countless from somewhere. This ho…
The Location is awesome! Right by the main centre in Locarno and near the busstations that take you to Ascona.
It's about a 5-10 minute walk from the main station. Our room had an A/C which was awesome.
I have been here two years ago and like it’s location at the edge of the main square which my mother in law enjoyed looking at from the upper terrace
So I choose to come here for one night as I was in town
Firstly I was locked into a no cancellation but that might have been my …
Please don't stay in this hotel. The staff are very rude, they don't tell you about any policies I.e. cancellation policy. So if you have an emergency you are stuffed. It is much better to spend a little bit more on a nicer hotel than have to put up with rude, inconsiderate unpro…
"go elsewhere, but if you insist take any room on the 5th floor."
"Never, ever book the family room. It's a hot attic where you can barely stand up."
"Choose a room in the main building of the Hotel, not the attached/ 2nd building"
"the walls are so thin, so you could hear everyone snoring"
"try to get a room with the little balcony to see across the square."