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Kempinski Grand Hotel des Bains St. Moritz

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Kempinski Grand Hotel des Bains St. Moritz
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710 Reviews from our TripAdvisor Community

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Showing 339: English reviews
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London, United Kingdom
Reviewed 6 days ago NEW

During any trip to Europe or around the World we customers are demanding good Food and great Service, so it was in this occasion at this surreal the Kampisky Palace. Arriving at the Hotel, friendly and smiling Doormen are opening the Car door - greeting with the words "Welcome to the Kempinski Grand Hotel des Bains". The Lobby is quite...

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Helpful?
Thank Sebastian M
Management response:

First of all, we would like to thank you for your outstanding feedback about your stay in our Kempinski Grand Hotel des Bains. We feel very grateful for your honest opinion and highly appreciate your feedback. With pleasure we shared your beautiful words with our Ca D'Oro Team especially with our Maitre. We are looking forward to welcome you back...

Basel, Switzerland
Reviewed 1 week ago via mobile

Last minute amazing ski w-end in St Moritz - got a booking in Kempinski and everything was absolutely spectacular . I've been in many 5* hotels and this didn't let me down. From the reception , amenities ( stunning sauna ) , location , breakfast and the room ( we got an upgrade free of cost ) it just made...

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Helpful?
Thank Chicheba
Management response:

First of all, we would like to thank you for your outstanding feedback about your stay in our Kempinski Grand Hotel des Bains. We feel very grateful for your honest opinion and highly appreciate your feedback. We are looking forward to welcome you back at the Kempinski Grand Hotel des Bains St. Moritz in the near future. Wishing you a...

Amsterdam, The Netherlands
Reviewed 1 week ago via mobile

We stayed at the Kempinski a few years ago-the hotel is particularly beautiful and luxurious. Staff were accommodating and uber professional. This hotel is a superb choice in St Moritz but it is not the cheapest option, just so you know!

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Helpful?
Thank Diego M
Management response:

Dear Diego, First of all, we would like to thank you for your outstanding feedback about your stay in our Kempinski Grand Hotel des Bains. We feel very grateful for your honest opinion and highly appreciate your feedback. We are looking forward to welcome you back at the Kempinski Grand Hotel des Bains St. Moritz in the near future. Wishing...

Houston, Texas
Reviewed 2 weeks ago

Stayed for four nights for a birthday celebration. Amazing palace of a hotel. Everything was first class. The rooms are very comfortable, the concierge very helpful, the views spectacular and the spa is amazing with at least four different types of saunas. Yes I tried them all! Breakfast is excellent with many diverse options including custom omelettes. Can ski in/...

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Helpful?
Thank kkash99
Management response:

Dear Guest, best regards from the Kempinski Grand Hotel des Bains, St. Moritz. Thank you very much for your outstanding feedback ! We will forward your Review to all of our colleagues. Should travel plans lead you back to St. Moritz, we would be more than happy to welcome you back as a guest of our hotel. With kind regards,...

New York City, New York
Reviewed 2 weeks ago

From the moment we were picked up at the train station in St. Moritz until we left it was amazing. the rooms are clean and in excellent condition they have a pillow and cover menu to accommodate all types sleepers. The concierge Christian and the other guy were amazing in helping us plan and schedule activities the front desk was...

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Helpful?
Thank abe s
Management response:

Dear Abe, First of all, we would like to thank you for your outstanding feedback about your stay in our Kempinski Grand Hotel des Bains. We feel very grateful for your honest opinion and highly appreciate your feedback. With pleasure we shared your possitive comment with our Concierge. We are looking forward to welcome you back at the Kempinski Grand...

Istanbul, Turkey
Reviewed 3 weeks ago

We stayed 7 nights for skiing, Very good breakfast with lots of choices. The room service was very good. Bed was very comfortable. Staff was very kind. Ski room staff was very helpful.If i would go to st moritz again, i would definetely stay at this hotel.

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Helpful?
Thank ITIR
Management response:

First of all, we would like to thank you for your outstanding feedback about your stay in our Kempinski Grand Hotel des Bains. We feel very grateful for your honest opinion and highly appreciate your feedback. We are looking forward to welcome you back at the Kempinski Grand Hotel des Bains St. Moritz in the near future. Wishing you a...

Zagreb, Croatia
Reviewed 4 weeks ago

My wife and I are Kempinski Black Members which means 30nights per year or more and this is the 2nd time we were welcomed at Kempinski St. Moritz by it SuperMan manager mr. Reto who is by far the best manager we ever met an whois staff is out of this world. From the moment you see the hotel (not...

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4Thank Lovro B
Management response:

First of all, we would like to thank you for your outstanding feedback about your stay in our Kempinski Grand Hotel des Bains. We feel very grateful for your honest opinion and highly appreciate your feedback. We are looking forward to welcome you back at the Kempinski Grand Hotel des Bains St. Moritz in the near future. Wishing you a...

Vienna, Austria
Reviewed 4 weeks ago via mobile

As a frequent traveller I think I have the ability to define good and bad service. This hotel has neither, it is exceptional, the best I have come across in I don't know how many years, maybe a decade? From the minute you arrive, the doorman to receptionist to concierge to waitress to skiing room staff - the team is...

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Helpful?
Thank mimidi
Management response:

First of all, we would like to thank you for your outstanding feedback about your stay in our Kempinski Grand Hotel des Bains. We feel very grateful for your honest opinion and highly appreciate your feedback. We are looking forward to welcome you back at the Kempinski Grand Hotel des Bains St. Moritz in the near future. Wishing you a...

Ottawa, Canada
Reviewed January 11, 2017

Went to St. Moritz for the first time to go skiing. Stayed at the Kempinski Grand Hotel. It was a very nice hotel, the luxury of a ski rental shop inside the hotel, easy access to lifts, good variety of restaurants inside the hotel and good proximity to the town. The only downside which I found was that the service...

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Helpful?
Thank Sanmoh1988
Management response:

First of all, we would like to thank you for your possitive feedback about your recent stay in our Kempinski Grand Hotel des Bains. Please be assured that we noticed your feedback and comments. We will talk to all of our colleagues and we feel very grateful for your honest opinion and highly appreciate your feedback. With pleasure we have...

Como, Italy
Reviewed January 10, 2017

Unfortunately I spent only a few nights at the Kempinski Grand Hotel des Bains... but that was a dream that came true! Spotless room, attentive service, amazing breakfast and wonderful SPA. What else to say? All the staff was so helpful and friendly. Always smiling and at your disposal. I wish I will have the opportunity to get back soon!

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Helpful?
Thank Elia B
Management response:

Dear Elia B, best regards from St. Moritz! Thank you very much for your outstanding feedback. We will forward your positive review to all of our colleagues. Should travel plans lead you back to St. Moritz, we would be more than happy to welcome you back as a guest of our hotel. With best regards, Your Team of the Kempinski...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Ski-In / Ski-Out
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurant Enoteca
Restaurant Enoteca
Cuisines: Italian
Restaurant Ca d'Oro
Restaurant Ca d'Oro
Cuisines: Delicatessen, Mediterranean, Italian
Les Saisons
Les Saisons
Cuisines: International, Grill
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Kempinski St. Moritz combines great hotel tradition with modern service. That is why demanding guests feel at home away from home. At the four restaurants the classical art of cooking with local products is interpreted in a modern way. The Kempinski the SPA offers wellness, pool, fitness and a personal trainer. Taste the Kempinski comfort in a relaxed atmosphere in one of 184 luxurious rooms & suites. ... more   less 

Additional Information about Kempinski Grand Hotel des Bains St. Moritz

Address: Via Mezdi 27, St. Moritz 7500, Switzerland
Location: Switzerland > Swiss Alps > Canton of Graubunden > Engadin St. Moritz > St. Moritz
Price Range: $326 - $2,216 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Grand Hotel des Bains St. Moritz 5*
Number of rooms: 184
Reservation Options:
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Hotel Style:
#2 Ski-In / Ski-Out Hotel in St. Moritz
#3 Spa Hotel in St. Moritz
#3 Romantic Hotel in St. Moritz
#3 Luxury Hotel in St. Moritz
#4 Business Hotel in St. Moritz
#4 Family Hotel in St. Moritz
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Questions & Answers

Here's what travelers have asked, with answers from Kempinski Grand Hotel des Bains St. Moritz staff and other travelers.
5 questions
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Questions? Get answers from Kempinski Grand Hotel des Bains St. Moritz staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“go with deluxe room”
 of 5 bubbles l0vr0b, 4 weeks ago | Read review
“view to the front of the hotel, some rooms have balcony”
 of 5 bubbles Carmelino22, Jan 8, 2017 | Read review
“Rooms on a very top floor are smaller”
 of 5 bubbles Simonalex, Oct 7, 2016 | Read review
“Think carefully about your dining choices”
 of 5 bubbles lesh314, Oct 6, 2016 | Read review
“See if any rooms have airconditioning instead of just heating.”
 of 5 bubbles sandrac563, Sep 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question