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Kempinski Grand Hotel des Bains St. Moritz

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Kempinski Grand Hotel des Bains St. Moritz
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646 Reviews from our TripAdvisor Community

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Showing 312: English reviews
St. Catharines, Canada
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

I am somewhat confused. I was informed that this is an old hotel but it looks so new and fresh. I presume they did a superb job in the renovation. The hotel is very pretty, the room is spacious, clean and very comfortable. The buffet breakfast is more than superb. The quality and the variety of food available are just... More 

Helpful?
Thank HoiWong
Athens, Greece
Level Contributor
46 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

It was as good as we expected. Very clean and well maintained rooms, very comfortable beds, very good breakfast. Outdoor parking costed 15SFr/day. The local buses run in front of the hotel. The indoor pool at the back of the hotel (no views) was relatively small for a 5*. No jacuzzi - at least we didn' t find it.

Helpful?
Thank Sofi142014
Melbourne, Australia
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very helpful staff organised trips to and from train station. Rooms large but some had intruding sloping beams - dangerous for the tall. There is no aircon for summer - I guess it is a winter resort. There was only one restaurant open and the table service was awful. Perhaps they were attempting to train staff for the winter season.... More 

Helpful?
Thank sandra c
Kempinski H, Manager at Kempinski Grand Hotel des Bains St. Moritz, responded to this review

Dear ​​sandra c​, I deeply regret what happened ​during your stay. . We have taken note of your comment, which we regard as very serious. Actions are being taken immediately to avoid such an experience that in the future and I will personally take responsibility for what happened. In light of the seriousness of your comments, we would like to... More 

Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

If you need to ask what a Kempinski Hotel is or how much it costs, then keep looking. Room was well-appointed, convenient location to downtown and the staff is the epitome of professional. Worth every penny.

Helpful?
Thank MRLab-2016
Kempinski H, Manager at Kempinski Grand Hotel des Bains St. Moritz, responded to this review

Dear ​MRLab-2016, Thank you very much for your time and your great feedback. We are happy that you enjoyed your stay with us. Hope to welcome you soon again. With kind regards, Reto Stöckenius General Manager More 

Zagreb, Croatia
Level Contributor
66 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 1 week ago

We are huge fans of Kempinski hotels and we stayed only this year for 20 nights. From the moment we stepped into Kempinski Grand Hotel Des Bains we felt very special since it is a special place to be. Mr. Reto who is the manager of the hotel came to say hello and wish us warm welcome, at Concierge they... More 

Helpful?
1 Thank Lovro B
Kempinski H, Manager at Kempinski Grand Hotel des Bains St. Moritz, responded to this review

Dear ​Lovro, Thank you very much for your positive and very kind feedback and your time. I have shared your comments with the team and we are very happy that you enjoyed your stay to the fullest and had the chance to explore the beautiful mountains. We surely have never been compared with the Maldives before! We hope to welcome... More 

kdq1013
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Our stay at the Kempinski was definitely one for the books. From our arrival to departure, the service provided was terrific. The concierge, Jose, was an absolute dream in coordinating and recommending hikes and restaurants. He was very accommodating in making sure we had the right gear and were comfortable. The spa area (pool and saunas) were grandiose and relaxing.... More 

Helpful?
Thank kdq1013
Kempinski H, Manager at Kempinski Grand Hotel des Bains St. Moritz, responded to this review

Dear​ ​kdq1013, What a nice comment! What can I say besides “thank you very much”, also in Jose's name! We will continue to be just the way you like, and hope to welcome you again soon. Yours sincerely, ​Reto Stöckenius General Manager ​ More 

Casa Grande, Arizona
Level Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here only one night as part of a tour group. It was unusually hot that day and the hotel rooms have no air conditioning. When we first went to the room which faced west, we found the drapes open, one window open and the bathroom towel bar warmer on, all of which made the room very hot. We... More 

Helpful?
Thank azcruiser2011
Kempinski H, Manager at Kempinski Grand Hotel des Bains St. Moritz, responded to this review

Dear​ ​azcruiser2011​, I deeply regret what happened without any “ifs and buts”. We have taken note of your comment, which we regard as very serious. Actions are being taken immediately to avoid such an experience that in the future​. ​ We ​hope to welcome you again soon. ​ Yours sincerely, ​Reto Stöckenius General Manager ​ More 

Melbourne, Australia
Level Contributor
92 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel was very good with a traditional feel and look. Unfortunately the summer staff lack a little training. The restaurant was poor value for money and the restaurant staff lacked knowledge of the wines available.

Helpful?
Thank Tim T
Kempinski H, Manager at Kempinski Grand Hotel des Bains St. Moritz, responded to this review

Dear Tim T, Thank you very much for your positive and constructive feedback. Your comment shows us where we are on the right track but also where we can make improvements. This means a lot to my team and I. ​Regarding your experience you had in our restaurant - ​I deeply want to apologize for this. We hope to welcome... More 

Gurgaon
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Kempinski hotels are well known world wide, but this heritage hotel supasses all expectations! Luxurious & regal its an ideal location for a walk in the clouds. Misty mornings along the lake, extensive gourmet breakfast and a fantastic spa!! Summer is so beautiful if you are not a skier!!

Helpful?
Thank Susaalice
Kempinski H, Manager at Kempinski Grand Hotel des Bains St. Moritz, responded to this review

Dear Susaalice, Thank you for your lovely feedback. It is really nice that you have had an amazing stay at Kempinski Grand Hotel des Bains. It shows us that we are on the right track. We hope to welcome you soon again. With kind regards, Reto Stöckenius General Manager More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago via mobile

Dear Kempinski Grand Hotel des Bains team, this review is for you to express our gratefulness for the wonderful 2,5 weeks we had with you in August. We stayed here many times before, but it was the first time we visited the Kempinski Grand Hotel des Bains with two little kids, as a family of four. We travel very often,... More 

Helpful?
Thank A TripAdvisor Member
Kempinski H, Manager at Kempinski Grand Hotel des Bains St. Moritz, responded to this review

Dear Guest, All I can say is - it was a great pleasure having you as our guests. I will share your kind feedback with all team members and we hope to welcome you soon again. With kindest regards from St. Moritz, Reto Stöckenius General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Ski-In / Ski-Out
Food & drink at the hotel
Restaurant Enoteca
Restaurant Enoteca
Cuisines: Italian
Les Saisons
Les Saisons
Cuisines: International, Grill
Restaurant Ca d'Oro
Restaurant Ca d'Oro
Cuisines: Delicatessen, Italian, Mediterranean
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
The Kempinski St. Moritz combines great hotel tradition with modern service. That is why demanding guests feel at home away from home. At the four restaurants the classical art of cooking with local products is interpreted in a modern way. The Kempinski the SPA offers wellness, pool, fitness and a personal trainer. Taste the Kempinski comfort in a relaxed atmosphere in one of 184 luxurious rooms & suites. ... more   less 

Additional Information about Kempinski Grand Hotel des Bains St. Moritz

Address: Via Mezdi 27, St. Moritz 7500, Switzerland
Location: Switzerland > Swiss Alps > Canton of Graubunden > Engadin St. Moritz > St. Moritz
Price Range: $259 - $1,998 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Grand Hotel des Bains St. Moritz 5*
Number of rooms: 184
Reservation Options:
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Hotel Style:
#2 Spa Hotel in St. Moritz
#2 Ski-In / Ski-Out Hotel in St. Moritz
#2 Luxury Hotel in St. Moritz
#3 Romantic Hotel in St. Moritz
#4 Family Hotel in St. Moritz
#4 Business Hotel in St. Moritz
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