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Grand Hotel des Bains Kempinski St. Moritz

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Traveler (912)
Room & Suite (253)
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About

#10 of 32 hotels in St. Moritz
Location
4.5
Cleanliness
4.9
Service
4.7
Value
4.2
Travelers' Choice
Set in an iconic 1864 building, Grand Hotel des Bains Kempinski is offering timeless European luxury at the foot of the St. Moritz cable cat with unrivalled access to the ski slopes and hiking trails of the Engadin Valley. This five-star superior hotel is set in an iconic building with a rich tradition since 1864 and offers 184 rooms and suites, as well as 27 spacious residences with one to five bedrooms. The location at the foot of the Signalbahn cable car and the legendary Hahnensee ski run offers guests to ski-in/ski-out to Corviglia and Corvatsch ski area, while the cross-country trails and walking paths in the hotel park lead directly to the lakes, forests and idyllic valleys of the Engadin. Culinary delights can be tasted in the Lobby Bar and three awarded restaurants, including the Michelin-star accredited restaurant Cà d'Oro. The Alpine Kempinski The Spa with the purifying and healthy Mauritius spring water offers the perfect blend of fitness, relaxation and beauty in 2,800 sq m. Further amenities include the kids’ club with supervised indoor and outdoor activities, the in-house ski school and sport shop with just the right ski, tobogganing or cross-country skiing equipment, as well as 24-hour room and concierge services. The four function rooms with natural light are ideal for creative meetings and events.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Casino and Gambling
Babysitting
Valet parking
Paid private parking on-site
Wifi
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Special diet menus
Wine / champagne
Hiking
Ski rentals
Ski school
Skiing
Squash
Children's playground
Children's television networks
Children Activities (Kid / Family Friendly)
Kids club
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Ski In / Ski Out
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
Butler service
Doorperson
Umbrella
24-hour check-in
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Private balcony
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Luxury
Languages Spoken
English, French, Russian, Bulgarian and 7 more
Hotel links
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1113Reviews11Q+A83Room tips
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Most Recent
Wanderer50549881816 wrote a review Mar 2023
1 contribution
Wonderful Hotel, outstanding and personalized service! the food is exceptional. The hotel is very close to the slopes, very convenient for skiers. Sonnenstubli is very comfortable for relaxing and enjoying a drink under the sun after a morning on the slopes! We will definitely come back.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GuestRelations GrandHotelDesBains, Guest Services / Front Office at Grand Hotel des Bains Kempinski St. Moritz
Responded Mar 9, 2023
First of all, I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your destination and for the time taken to share your feedback with us. I am glad to read that you have been totally satisfied with your recent stay with us. Your feedback is very important for us in order to keep our services and facilities on a high standard for our valued guests such as yourself. I am pleased to share your comments with the entire team. We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz, your home on the Top of the World. Best regards, Konstantin Zeuke General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marko K wrote a review Jan 2023
24 contributions
+1
Hotel's Favorite
The hotel is definitely on a certain level and it it represent the 5* luxury. The employees are naturally friendly, from the arrival all the way to the check out, we were assisted in all matters. We have tried all hotel restaurant and can not decide for the favorite one. The change of head chef is clearly notable from last year, as the menus are more diverse and offer better culinary experience in every outlet, including the lobby bar, that was recently renovated. The live music on breakfast and the bar is such a plus and it makes a difference in atmosphere. Would definitely recommend to anyone looking for relaxed holidays accompanied with astonishing service that makes you feel like home.
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GuestRelations GrandHotelDesBains, Guest Services / Front Office at Grand Hotel des Bains Kempinski St. Moritz
Responded Jan 14, 2023
Dear R4129CMmarkok, First of all, I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your destination and for the time taken to share your feedback with us. I am glad to read that you have been totally satisfied with your recent stay with us. We appreciate your kind words about our hotel and services we offer. We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz, your home on the Top of the World. Best regards, Konstantin Zeuke General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Carsten K wrote a review Mar 2023
3 contributions1 helpful vote
This Hotel is amazing and the whole team lives up to the highest standards of hospitality. Best breakfast buffet in town. The new lobby and bar have been a positive surprise. Would highly recommend a stay at this hotel.
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GuestRelations GrandHotelDesBains, Guest Services / Front Office at Grand Hotel des Bains Kempinski St. Moritz
Responded Mar 8, 2023
Dear Mr. Carstenk, First of all, I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your destination and for the time taken to share your feedback with us. I am glad to read that you have been totally satisfied with your recent stay with us. We appreciate your kind words about our hotel. Your feedback is very important for us in order to keep our services and facilities on a high standard for our valued guests such as yourself. I am pleased to share your comments with the entire team. We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz, your home on the Top of the World. Best regards, Konstantin Zeuke General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Finebouche333 wrote a review Mar 2023
4 contributions2 helpful votes
So many things are wrong with this hotel which is definitely not the standard of a 5*. Here's a list of SOME of the bad experiences we had that hopefully will make you stay away and look for other options: - Lack of professionalism: Ski boots forgotten by concierge in the car despite us asking, so when we were ready to go skiing the next day, we waited 30min while they looked for them before they realized they were not at the ski shop but forgotten in the car. They were ice cold. - Music in Lobby: The music, which played every evening till late hours, was exceedingly loud (think more rock & roll than lobby jazz) and we could hear the vibrations and beats in our room on the 2nd floor. Not a hotel if one wants peace and quiet. - SPA: The pool water is cold, the facilities are shabby and you are not provided with flip-flops (you get room slippers which are definitely not adequate for slippery floors). So either you remember to bring your flip-flops or you catch a wart from walking barefoot. - TV: The image on the TV would come and go, sometimes the sound was on without the image, sometimes the TV would turn off by itself. So basically you cannot watch TV. Also, very poor choice of channels (mostly German-speaking). Not that you can watch anyway. - Hidden charges: We asked for a few plates and knives for the room, and when delivered they asked us for 5 francs. How cheap to ask for money when you are charged several thousands for a stay of few days! Imagine someone charging you for an extra toilet paper roll. This is low-cost airline style, trying to squeeze every penny from you. Shameful. - Ski passes: The Hotel offered to get us ski-passes at their preferential rate, which we accepted. They omitted to tell us that we had to return the card otherwise an extra charge would be taken. We love Kempinski in various locations around the world but this was really (and surprisingly!) catastrophic. We were actually relieved to leave.
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GuestRelations GrandHotelDesBains, Guest Services / Front Office at Grand Hotel des Bains Kempinski St. Moritz
Responded Mar 6, 2023
Dear Finebouche333, Firstly, let me express my sincere gratitude for choosing the Grand Hotel des Bains Kempinski as your preferred location to spend your valuable time and for taking the opportunity to share with us your thoughtful feedback. We regret to know that your experience did not stand up to your expectations. Kindly accept our apologies for any inconveniences caused. Please rest assured that your comments have been shared to the relevant responsible to avoid a similar incident in the future. Despite some of the points mentioned, I trust you could enjoy the rest of your stay and I hope that we will have a new chance to welcome you back to the Grand Hotel des Bains Kempinski in St. Moritz. Best regards, Konstantin Zeuke, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JBC2003 wrote a review Mar 2023
Toronto, Canada30 contributions3 helpful votes
We thoroughly enjoyed the property’s location and its bar and restaurants. The ski shop and proximity to the lift made it incredibly convenient to enjoy the mountains. The spa was fantastic. The only thing that was lacking for the price point was the quality of the rooms. We found ours to be dated and the wear of time was evident.
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Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GuestRelations GrandHotelDesBains, Guest Services / Front Office at Grand Hotel des Bains Kempinski St. Moritz
Responded Mar 6, 2023
Dear JBC2003, First of all, I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your destination and for the time taken to share your feedback with us. I am glad to read that you have been totally satisfied with your recent stay with us. Your feedback is very important for us in order to keep our services and facilities on a high standard for our valued guests such as yourself. I am pleased to share your comments with the entire team. We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz, your home on the Top of the World. Best regards, Konstantin Zeuke General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LarB wrote a review Feb 2023
Switzerland3 contributions
For our first visit to St Morritz we had chosen the grand hotel for its comfort and world-renowned service, we had received a very nice welcome as if we were vips, our room was large and bathed in light, excellent bedding, a beautiful bathroom and a very beautiful view, every morning the breakfast was varied and so delicious, perfect for spend a vitaminized day, at the end of the day we had appointments at the spa for high quality massages with sumptuous creams, it was a perfect stay
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Date of stay: February 2023
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GuestRelations GrandHotelDesBains, Guest Services / Front Office at Grand Hotel des Bains Kempinski St. Moritz
Responded Feb 24, 2023
Dear C7466UFrb, First of all, I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your destination and for the time taken to share your feedback with us. I am glad to read that you have been totally satisfied with your recent stay with us. Your feedback is very important for us in order to keep our services and facilities on a high standard for our valued guests such as yourself. I am pleased to share your comments with the entire team. We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz, your home on the Top of the World. Best regards, Konstantin Zeuke General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SEB wrote a review Feb 2023
New York6 contributions4 helpful votes
We had a great ski vacation. Everything in the Hotel was so perfectly prepared for us. Great Service! Comfortable Suite! Friendly Staff! The Hotel is very well run! Special Thanks to Konstantin and Doroteja!
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GuestRelations GrandHotelDesBains, Guest Services / Front Office at Grand Hotel des Bains Kempinski St. Moritz
Responded Feb 8, 2023
Dear Mrs. Esther, First of all, I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your destination and for the time taken to share your feedback with us. I am glad to read that you have been totally satisfied with your recent stay with us. Your feedback is very important for us in order to keep our services and facilities on a high standard for our valued guests such as yourself. I am pleased to share your comments with the entire team. We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz, your home on the Top of the World. Best regards, Konstantin Zeuke General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DWFH wrote a review Jan 2023
Singapore, Singapore64 contributions10 helpful votes
+1
Amazing rooms, and impeccable hospitality. Solid service and offers an excellent ski holiday experience. Downsides are : location (not ski in ski out) is a bit far from the gondola. A good 3-5 mins walk from the hotel to the gondola. Ordinarily this is not an issue for most ski holiday guests ; but they have represented themselves on website and also over email enquiries as a ski in ski out hotel, which is factually untrue. Other than that, it’s a wonderful experience and I will choose to stay with them again on my next St Moritz visit.
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Date of stay: February 2022Trip type: Traveled with friends
Room Tip: This is not a ski in ski out hotel. Be aware if you are made to believe it is based on the hotel...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GuestRelations GrandHotelDesBains, Guest Services / Front Office at Grand Hotel des Bains Kempinski St. Moritz
Responded Jan 27, 2023
Dear DWFH, First of all, I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your destination and for the time taken to share your feedback with us. I am glad to read that you have been satisfied with your recent stay with us. We took into consideration your words in regards the hotel`s location. Your feedback is very important for us in order to keep our services and facilities on a high standard for our valued guests such as yourself. I am pleased to share your comments with the entire team. We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz, your home on the Top of the World. Best regards, Konstantin Zeuke General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mate wrote a review Jan 2023
59 contributions
Really nice hotel, with good location. Beautiful breakfast, with fresh products. I would recommend domestic tee selection and avocado toast. Staff very polite and proffessional, especially Dora, Karmen and Domagoj:) Hope to come back asap. Greetings from Croatia:)
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Date of stay: January 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GuestRelations GrandHotelDesBains, Guest Services / Front Office at Grand Hotel des Bains Kempinski St. Moritz
Responded Jan 19, 2023
Dear dea_hvar, First of all, I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your destination and for the time taken to share your feedback with us. I am glad to read that you have been totally satisfied with your recent stay with us. We appreciate your kind words about our breakfast and staff members. Your feedback is very important for us in order to keep our services and facilities on a high standard for our valued guests such as yourself. I am pleased to share your comments with the entire team. We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz, your home on the Top of the World. Best regards, Konstantin Zeuke General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mimi H wrote a review Dec 2022
Sydney, Australia75 contributions57 helpful votes
We stayed at this beautiful hotel for a week with our 5 year old son. It exceeded our expectations in every way. Our suite was stunning; extremely spacious and fully equipped. The facilities throughout this expansive hotel were brilliant. The gym was amazing and the equipment was advanced In technology. The swimming pool and relaxation areas were a stunning space to relax and unwind. The spa is an absolute must during your stay. The staff are so experienced and knowledgeable. We arranged private ski lessons for ourselves and our son and the entire process was easy and effortless. Their instructors are very professional and easy to get along with. Finally we just want to point out that every single staff member we dealt with was amazing. The best of the best have been hand picked for this hotel. In a few words they really made our stay a memorable one. All of them from reception, the door staff. The restaurant, the bar area were all kind, helpful, sweet. We loved chatting with each and every one Thankyou for a magical stay in St Moritz
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Date of stay: December 2022Trip type: Traveled with family
Room Tip: Be sure to ask concierge any questions you have they are so helpful
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GuestRelations GrandHotelDesBains, Guest Services / Front Office at Grand Hotel des Bains Kempinski St. Moritz
Responded Dec 21, 2022
Dear MsMHage, First of all, I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your preferred destination to spend your precious time and for the time taken to share your kind feedback with us. I am glad to read that you have been totally satisfied with your recent stay with us. Your feedback is very important for us in order to keep our services and facilities on a high standard for our valued guests such as yourself. I am pleased to share your comments with the entire team. We would be grateful if you could share your positive experience on Google by awarding us with a star rating – text is optional. Thank you very much in advance. We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz. Best regards, Konstantin Zeuke General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$445 - $648 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Grand Hotel des Bains Kempinski St. Moritz
LOCATION
SwitzerlandSwiss AlpsCanton of GraubundenEngadin St. MoritzSt. Moritz
NUMBER OF ROOMS
184
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GRAND HOTEL DES BAINS KEMPINSKI ST. MORITZ - Updated 2023 Prices & Reviews (Switzerland)

Frequently Asked Questions about Grand Hotel des Bains Kempinski St. Moritz
Which popular attractions are close to Grand Hotel des Bains Kempinski St. Moritz?
Nearby attractions include Ovaverva Hallenbad, Spa & Sportzentrum (0.2 miles), Tennis & Squash Center St. Moritz (0.1 miles), and Forum Paracelsus (0.1 miles).
What are some of the property amenities at Grand Hotel des Bains Kempinski St. Moritz?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Grand Hotel des Bains Kempinski St. Moritz?
Top room amenities include a minibar, a flat screen TV, and a desk.
What food & drink options are available at Grand Hotel des Bains Kempinski St. Moritz?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hotel des Bains Kempinski St. Moritz?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to Grand Hotel des Bains Kempinski St. Moritz?
Conveniently located restaurants include Pizzeria Caruso, Ristorante Da Adriano, and Starguest Kosher.
Are there opportunities to exercise at Grand Hotel des Bains Kempinski St. Moritz?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Grand Hotel des Bains Kempinski St. Moritz have airport transportation?
Yes, Grand Hotel des Bains Kempinski St. Moritz offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hotel des Bains Kempinski St. Moritz?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hotel des Bains Kempinski St. Moritz?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Grand Hotel des Bains Kempinski St. Moritz offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.