We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Hotel Des Bains Kempinski St. Moritz

avatar-imageavatar-imageavatar-image
Traveler (960)
Room & Suite (354)
Videos (2)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Hotel direct offer!Unlock Member Rates
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#7 of 32 hotels in St. Moritz
Location
4.5
Cleanliness
4.9
Service
4.7
Value
4.2
Travelers' Choice
Set in an iconic 1864 building, Grand Hotel des Bains Kempinski offers timeless European luxury at St. Moritz's base. With 224 rooms, suites, and 27 residences (1-5 bedrooms), it blends tradition with modern elegance. Located at the Signalbahn cable car's foot, it provides direct ski-in/ski-out access to Corviglia/Corvatsch and trails leading to the Engadin's lakes and valleys. Culinary delights await in the Lobby Bar and three award-winning restaurants, including Michelin-starred Cà d'Oro. The Alpine Kempinski The Spa, with Mauritius spring water, indoor & outdoor pool spans 2,800 sq m, offering fitness, relaxation, and beauty. Additional amenities include a kids' club, in-house ski school, sport shop, 24-hour room service, and concierge. Four naturally lit function rooms are perfect for creative meetings and events.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Casino and Gambling
Babysitting
Valet parking
Paid private parking on-site
Wifi
Pool / beach towels
Indoor pool
Heated pool
Yoga classes
Fitness / spa locker rooms
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Special diet menus
Wine / champagne
Hiking
Ski rentals
Ski school
Skiing
Squash
Squash offsite
Children's playground
Children's television networks
Children Activities (Kid / Family Friendly)
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Ski In / Ski Out
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Private balcony
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
Complimentary toiletries
Hair dryer
Show more
Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Green
Luxury
Languages Spoken
English, French, Russian, Bulgarian and 7 more
Hotel links
Special Offer:Unlock Member Rates
1,134Review12Q+A90Room tips
Traveler rating
  • 849
  • 181
  • 56
  • 26
  • 22
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
worldguide123 wrote a review Apr 4
Zurich, Switzerland6 contributions7 helpful votes
Fantastic stay. Very good service! Top spa with outside pool! And good restaurants! We tried the Italian, the lobby bar and the main restaurant, which were all very good and had great service! The hotel has a great location too. Close to the gondola to go up to corviglia. Everything you need for a great holiday!
Read more
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from GuestRelations GrandHotelDesBains, Guest Services / Front Office at Grand Hotel Des Bains Kempinski St. Moritz
Responded 1 week ago
Dear worldguide123, Allow me to take a moment to personally thank you for taking the time and writing such a wonderful feedback for us. We are more than happy to read that you had a wonderful stay with us in St. Moritz and we truly hope we will be able to welcome you back after our short spring break. With kind regards, Konstantin Zeuke General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Marko K wrote a review Jan 2023
31 contributions4 helpful votes
+1
Hotel's Favorite
The hotel is definitely on a certain level and it it represent the 5* luxury. The employees are naturally friendly, from the arrival all the way to the check out, we were assisted in all matters. We have tried all hotel restaurant and can not decide for the favorite one. The change of head chef is clearly notable from last year, as the menus are more diverse and offer better culinary experience in every outlet, including the lobby bar, that was recently renovated. The live music on breakfast and the bar is such a plus and it makes a difference in atmosphere. Would definitely recommend to anyone looking for relaxed holidays accompanied with astonishing service that makes you feel like home.
Read more
Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from GuestRelations GrandHotelDesBains, Guest Services / Front Office at Grand Hotel Des Bains Kempinski St. Moritz
Responded Jan 14, 2023
Dear R4129CMmarkok, First of all, I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your destination and for the time taken to share your feedback with us. I am glad to read that you have been totally satisfied with your recent stay with us. We appreciate your kind words about our hotel and services we offer. We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz, your home on the Top of the World. Best regards, Konstantin Zeuke General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
jwb1011 wrote a review Mar 2024
St. Petersburg, Florida270 contributions216 helpful votes
My second time staying here and certainly won’t be my last. The staff here are just beyond friendly and helpful, nothing is too much or too little to ask, and that’s surprisingly hard to find anymore in St Moritz. Amazing renovated rooms with beautiful finishes, big bathrooms and tons of closet space (they need to post more pictures because they still have the old ones on the website!). Love the new outdoor pool and spa, and they still have the best bar in town with the most delightful and inventive cocktails in Switzerland. My only regret is not being able to stay longer, I could have stayed a month!
Read more
Date of stay: February 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from GuestRelations GrandHotelDesBains, Guest Services / Front Office at Grand Hotel Des Bains Kempinski St. Moritz
Responded Mar 6, 2024
Dear Mr. John, Firstly, let me express my sincere gratitude for choosing the Grand Hotel des Bains Kempinski as your preferred location to spend your valuable time and for taking the opportunity to share with us your thoughtful feedback. I am glad to read about your positive comments and scores which shows we were able to meet your expectations and that you enjoyed your stay with us. We especially appreciate your kind comments about the service provided by our employees as well as our facilities. All your comments will be shared with our team since it is our main source of motivation to continue improving. We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz, your home on the Top of the World. Best regards, Konstantin Zeuke General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Greg S wrote a review Feb 2024
Billinge, United Kingdom33 contributions45 helpful votes
I cannot state how fabulous the staff are, they literally couldn't do enough for you. The rooms are nice even if some of the rooms do have head room issues. You could not stand up straight in one half of our second room. This unfortunately was the one with the double bed if we were a couple staying there I would have been immensely disappointed as is we just swapped with the kids but even this room had hight issues. The bathroom flooded which was annoying but the fabulous staff came and sorted it out quickly. The bar staff where attentive and lovely when they where not punching in orders at the till (which seemed to take forever) once I waited 45 mins before I was asked what I would like to drink. The ski room is tiny and half the stuff is broken your gear could be put any where and finding it and a seat to put your boots on was a daily chore. The breakfast buffet was literally one of the nicest one I have ever had at Hotel but the evening buffet was rather repetitive.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: get to the ski room early
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from GuestRelations GrandHotelDesBains, Guest Services / Front Office at Grand Hotel Des Bains Kempinski St. Moritz
Responded Feb 28, 2024
Dear Mr. Greg, First of all, I would like to thank you very much for having chosen the Grand Hotel des Bains Kempinski as your preferred destination to spend your precious time and for the time taken to share your feedback with us. Your evaluation of our various services and facilities is very much appreciated, since it is only through valued guests, such as yourself, that we are able to make sure our standards correspond to our guests’ needs. We feel sorry to hear that we were not able to meet your expectations about the height of the room, the service provided by the bar and the ski room . Kindly accept our apologies for any inconveniences caused. Please be ensured that your remarks have been forwarded to the respective departments to avoid such a re-occurrence in future. On the other hand, we are glad to read your positive comment in regards of the service provided by the staff members and breakfast buffet. Despite the mentioned, I trust you could enjoy the rest of your stay and I hope that we will welcome you back in the near future to get the chance to make your next stay a wonderful and unforgettable one. Best regards, Konstantin Zeuke, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Canon P wrote a review Feb 2024
Philadelphia, United States13 contributions6 helpful votes
Had a great stay at Kempinski, beautiful hotel, one of the prestigious top 5 in St. Mortiz. Amazing service, the breakfast was one of the best we've had, mainly due to their servers in the breakfast room 12/10. The lobby bar amazing, great food and drinks. The igloo hut outside was super cool. The rooms are a bit dated, but such is expected, however well appointed, spotlessly clean and well maintained. The valet guys offering water on the way out, the bellman asking if we had skis in the storage, overall hotel service was 5/5. The only two issues we faced was D'Adriano - the Italian restaurant on site - NOT Recommended, poor standoffish service from the owner/manager, and food was not that good. And the hotel concierge made a few minor mistakes, but all of which they corrected promptly.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from GuestRelations GrandHotelDesBains, Guest Services / Front Office at Grand Hotel Des Bains Kempinski St. Moritz
Responded Feb 14, 2024
Dear canonp2017, Allow me to take the time to personally thank you for taking the time to write this kind and yet constructive feedback of your most recent stay with us. We truly appreciate you writing these comments and I will happily share it with the rest of the team to give them additional motivation for the rest of the season. Yours sincerely, Konstantin Zeuke General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Marko K wrote a review Jan 2024
31 contributions4 helpful votes
+1
The magnificent building of the hotel impresses me again and again every time I come. All the guys at the door are extremely good and accommodating, the reception is consistently good, excellent concierge with Kristijan and Diego. The service in the ski room is top-notch, and there is also an excellent ski shop. The main restaurant, especially for breakfast, is great, Ivana takes care of the fresh fruit (which is huge), the waiter Kirjos monitors everything, and Nabil is a real refreshment - he covers the whole restaurant with his fresh juices! When he was gone for a few days, we really missed his different range of freshly squeezed juices. For dinner, there are always excellent restaurants Ca d Oro (with a Michelin star) and Da Adriano. And not to forget to mention the reservation service with the extraordinary fighter Dorothea and of course the general manager Konstantin, who is present everywhere. From the written greeting upon arrival in the room, to the daily breakfast visit. You can also see him around the hotel during the day. In short, the hotel has a soul and I warmly recommend it!
Read more
Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from GuestRelations GrandHotelDesBains, Guest Services / Front Office at Grand Hotel Des Bains Kempinski St. Moritz
Responded Jan 19, 2024
Dear R4129CMmarkok, Allow me to use this opportunity to thank you for taking the time to write down all of these kind words. I can assure you that this means a lot to me as well as to my team and I will make sure to share this feedback with all of the mentioned departments. We already look forward to hosting you again soon. With kind regards, Konstantin Zeuke General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
FarAway593489 wrote a review Dec 2023
17 contributions2 helpful votes
Fantastic staff, spotless hotel, magical snow and Xmas decorations, love the hotel art. The swimming pool was perfect for our needs - very relaxing. Our room was lovely overlooking the garden and a lovely surprise thanks to railbookers. Breakfast was great and so much to choose from. The only thing that made it less than magical was poor vegetarian options for dinner in a v chilly soulless area of the restaurant (I understand why because of the photo shoot - stuff happens) - I don’t eat goats cheese (it’s a love it or hate it cheese) and therefore the options were limited - what I chose was truly disappointing and tasted awful. Maybe others would like it. I don’t know. But let me iterate this is an amazing hotel and the staff really make it a pleasure to stay.
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Bring lots of extra money 😂
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from GuestRelations GrandHotelDesBains, Guest Services / Front Office at Grand Hotel Des Bains Kempinski St. Moritz
Responded Dec 15, 2023
Dear FarAway593489, Thank you for writing this kind as well as constructive review of your most recent stay with us. It means a lot to us to receive feedback Your feedback is very important for us in order to keep our services and facilities on a high standard for our valued guests such as yourself. I am pleased to share your comments with the entire team. Hopefully we get to welcome you back to ''top of the world'' very soon. With kind regards, Konstantin Zeuke General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Jene S wrote a review Sep 2023
5 contributions2 helpful votes
+1
This is an elegant luxury hotel with lovely rooms. We stayed here because the hotel we booked had been overbooked. But I would prefer this hotel and stay here again as it has easy access for walking to shops and to lake. Also bus stop nearby if you want to use that transportation. The staff went out of their way to be helpful and friendly and answer any questions. The bar sitting area is convenient and enjoyable due to service and food that can be ordered there. They also made a drink I could take to the room and enjoy. The breakfast area is large and has buffet that is huge and offers anything you might want. There was a car show going on when we were there and they were busy but I was impressed and appreciated that all the staff spoke to you and went out of their way to be helpful and welcoming. They provided a map and marked some areas for us to visit in town. Don't think you will find a better hotel with more dedicated staff than here. Would recommend it to anyone.
Read more
Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Share
Response from Front Office, Other at Grand Hotel Des Bains Kempinski St. Moritz
Responded Sep 23, 2023
Dear Trvl45, Firstly, let me express my sincere gratitude for taking the opportunity to share with us your feedback. I am very glad to read about your positive comments which shows we were able to meet your expectations and that you enjoyed your stay with us. My team will be delighted to read about your thoughtful feedback and I am sure it will give them more motivation to continue delivering great services. We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz, your home on the Top of the World. Best regards, Konstantin Zeuke General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
P Michael H wrote a review Sep 2023
Villa Park, California580 contributions172 helpful votes
My wife and I spent one night at the Kempinski Grand Hotel des Bains in mid-September 2023. It was a very nice stay. I really like modern hotels and the Kempinski is new, modern, and very well thought out. Second note: The most important things to me in a hotel are location, high speed Internet access, and the quality of the guest room. The Kempinski aced all of those. The hotel is BIG but that's not a problem. Our room was quite large and had everything we needed. It had lots of storage space, a nice bed, a desk for me to work at, electrical outlets at the desk and nightstands, NIGHT LIGHTS under the nightstands, and in the toilet area (you don't see that very often), a walk-in shower in the bath, plus the usual other amenities, such as a coffee maker. One interesting thing was that the toilet was in a separate small room from the bathroom shower and sink. I thought that was a good design. I could go on, but I think you get my drift. There was nothing lacking. I wish all hotels did as good of a job. We ate in the hotel restaurant and it was okay - not great but good. Our waiter was great. We got some of his story and I think he's going to go far in the hospitality industry. In general, the staff was excellent. I could tell some positive stories but it would make this review too long. Suffice to say that the Kempinski was one of the best hotels we're ever stayed at. Highly recommended.
Read more
Date of stay: September 2023
Rooms
Cleanliness
Service
Room Tip: We liked the room facing towards the front of the hotel
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from GuestRelations GrandHotelDesBains, Guest Services / Front Office at Grand Hotel Des Bains Kempinski St. Moritz
Responded Sep 18, 2023
Dear P Michael H from United States, Firstly, let me express my sincere gratitude for choosing the Grand Hotel des Bains Kempinski as your preferred location to spend your valuable time and for taking the opportunity to share with us your thoughtful feedback. I am glad to read about your positive comments and scores which shows we were able to meet your expectations and that you enjoyed your stay with us. All your comments will be shared with our team since it is our main source of motivation to continue improving. We look forward to welcoming you back to the Grand Hotel des Bains Kempinski in St. Moritz, your home on the Top of the World. Best regards, Konstantin Zeuke General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
suzihinge wrote a review Sep 2023
Rolvenden, United Kingdom41 contributions8 helpful votes
Beautiful hotel in a beautiful location. Staff very friendly and helpful. Room was very comfortable, with lots of lovely smelling products to use. Sadly no USB point to plug in a phone cable. Breakfast was amazing with lots of choices. Parking available either by Valet or park yourself.
Read more
Date of stay: September 2023Trip type: Traveled with friends
Room Tip: No USB point to plug in a phone charging cable
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from GuestRelations GrandHotelDesBains, Guest Services / Front Office at Grand Hotel Des Bains Kempinski St. Moritz
Responded Sep 9, 2023
Dear suzihinge, I would like to give you my thank you for such a positive feedback, it makes me very happy to read comments like yours and I am sure my colleagues will also appreciate it. We look forward to having you with us once again. With kind regards, Konstantin Zeuke General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the St. Moritz area.
PRICE RANGE
$606 - $973 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Grand Hotel des Bains Kempinski St. Moritz
LOCATION
SwitzerlandSwiss AlpsCanton of GraubundenEngadin St. MoritzSt. Moritz
NUMBER OF ROOMS
184
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

GRAND HOTEL DES BAINS KEMPINSKI ST. MORITZ - Updated 2024 Prices & Reviews (Switzerland)

Frequently Asked Questions about Grand Hotel Des Bains Kempinski St. Moritz
Which popular attractions are close to Grand Hotel Des Bains Kempinski St. Moritz?
Nearby attractions include Ovaverva Hallenbad, Spa & Sportzentrum (0.2 miles), Tennis & Squash Center St. Moritz (0.1 miles), and Forum Paracelsus (0.1 miles).
What are some of the property amenities at Grand Hotel Des Bains Kempinski St. Moritz?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Grand Hotel Des Bains Kempinski St. Moritz?
Top room amenities include a minibar, a flat screen TV, and a desk.
What food & drink options are available at Grand Hotel Des Bains Kempinski St. Moritz?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hotel Des Bains Kempinski St. Moritz?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Grand Hotel Des Bains Kempinski St. Moritz?
Conveniently located restaurants include Ristorante Da Adriano, Pizzeria Caruso, and Starguest Kosher.
Are there opportunities to exercise at Grand Hotel Des Bains Kempinski St. Moritz?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Grand Hotel Des Bains Kempinski St. Moritz have airport transportation?
Yes, Grand Hotel Des Bains Kempinski St. Moritz offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hotel Des Bains Kempinski St. Moritz?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hotel Des Bains Kempinski St. Moritz?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Grand Hotel Des Bains Kempinski St. Moritz offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.