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Crystal Hotel

Certificate of Excellence
Via Traunter Plazzas 1, St. Moritz 7500, Switzerland
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Crystal Hotel
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239 Reviews from our TripAdvisor Community

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Showing 130: English reviews
Italy
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago NEW via mobile

I stayed one night with my family (mom, wife and 3 kids) the location is in the center of the city near to the lake, very close to shops, and in front of bus stop, breakfast was good and the staff was helpful. I parked the car in their paid parking area 20 Swiss francs/ day. Air conditioning seems not... More 

Helpful?
Thank Ashraf E
CR27ST, Manager at Crystal Hotel, responded to this review

Dear Guest. Thank you very much for your stay and for having taken the time to let us have your valuable feedback on Tripadvisor. We regret your disappointment regarding our A/C. Your comments are recorded and will be discussed with our Management team. Thank you very much for recommend our Hotel. We hope to have the pleasure of welcoming you... More 

Delhi
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

It is located at a very nice square, quite ritzy for travellers like us. But the room was small and we were a family of three, so it was stretching the space a bit. It was our first stop in the swiss alps. The bed linen was very good and comfortable. The view from the terrace was great, though the... More 

Helpful?
Thank Nimi
CR27ST, Manager at Crystal Hotel, responded to this review

Dear Guest. Thank you very much for your stay and for having taken the time to let us have your valuable feedback on Tripadvisor. We regret your disappointment regarding no electric kettle in room. Your comment where recorded and will be discussed with our management. Thank you for let us know. We hope to have the pleasure of welcoming you... More 

Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Unfortunately we had a health emergency during our stay in Switzerland and Ms. Anna Maria from the hotel stood by us and helped us just like a family member would. She was extremely understanding and accommodative to our request. The hotel is located at the heart of the city within the shopping district. The Coop supermarket is just opposite the... More 

Helpful?
1 Thank ToralDesai
CR27ST, Manager at Crystal Hotel, responded to this review

Dear Guest. Thank you very much for your stay and for having taken the time to let us have your valuable feedback and your very nice rating on Tripadvisor. We appreciate your comments, especially regarding our team member at the reception and are delighted that you enjoyed very much your visit. Your motivating evaluation has been gladly shared with our... More 

Mississauga, Canada
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed June 20, 2016

The room is small even with European standard. Two small luggages fill the room and have no temperature control. Very warm during our stay, have to open a window. The shower does not work properly, the room fills with water after a shower. Have a dinner in the hotel and the quality is very good.

Helpful?
Thank Ed_Mississauga
CR27ST, Manager at Crystal Hotel, responded to this review

Dear Guest. Thank you very much for your stay and for having taken the time to let us have your valuable feedback on Tripadvisor. We regret your disappointment regarding your stay. Your comments regarding room size and shower are recorded and will be discussed with our Management team. Thank you very much for your nice comment about our restaurant. We... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 19, 2016

Very well located hotel. You have local transport available across the street makes your visits very comfortable. Rooms are small however very well done. Excellent views from the rooms. Staff is excellent & helpful.

Helpful?
Thank Alhad P
CR27ST, Manager at Crystal Hotel, responded to this review

Dear Guest. Thank you very much for your stay and for having taken the time to let us have your valuable feedback on Tripadvisor. We appreciate your comments and are delighted that you enjoyed your visit. Your motivating evaluation has been gladly shared with our team. We hope to have the pleasure of welcoming you back again soon and thank... More 

Los Angeles, California
Level Contributor
51 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed April 26, 2016

Stayed here over the summer for a few days of biking in the Swiss Alps; they were super helpful with storing our bikes; and car. The breakfast buffet was great and some of the best jams you can imagine.

Helpful?
Thank rezzman
CR27ST, Manager at Crystal Hotel, responded to this review

Dear Guest, Thank you very much for your stay at the Crystal Hotel and for having taken the time to let us have your valuable feedback on Tripadvisor. We appreciate your comments and are delighted that you very much enjoyed your visit. Your motivating evaluation has been gladly shared with our team. By the way, our jam’s are all „homemade.“... More 

London
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed March 31, 2016

Manuela, on reception, was extremely welcoming and helpful. She very kindly gave us restaurant recommendations and booked the one we chose, which we very much appreciated. Our problem with the hotel began with the sound levels from a noisy bar in a disused cable car set up just across the road outside our room. Even with the windows fully closed... More 

Helpful?
Thank AlisonsAunt
London
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed March 25, 2016

It's not exactly Thailand level, but the Crystal met all our requirements. It's centrally located and right next to the bus stop for the Muottas Muragl mountain trip. St Moritz is a bit sprawling so with just one full day there we didn't get to see much of the town. But back to the hotel… The room was pine woody... More 

Helpful?
1 Thank Rumpleproofskin
Istanbul, Istanbul, Turkey
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed March 17, 2016

This is a very cozy hotel at the heart of St. Moritz with incredibly helpful staff. The rooms may be a little small (of course there are bigger rooms, but the standart ones are about 22-24 sqm). That should not scare you if you are traveling as a couple; the room are very warmly decorated and there is enough space... More 

Helpful?
1 Thank coguzhan
Manchester, United Kingdom
Level Contributor
651 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
4 of 5 stars Reviewed March 9, 2016

A very pleasant hotel with good bar offer and decent restaurant. we spent qiuite a lot of time here and felt it was one to btry another time, if we go back to the town. piano bar here is eecellent and within the context of a very expensive resort is not too silly. rooms look good and staff here were... More 

Helpful?
Thank Watty5657
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hotel built in 1962 & re-opened in December, 1997 after $10 million renovation -1 km from train station & 7 km from airport. ... more   less 

Additional Information about Crystal Hotel

Address: Via Traunter Plazzas 1, St. Moritz 7500, Switzerland
Location: Switzerland > Swiss Alps > Canton of Graubunden > Engadin St. Moritz > St. Moritz
Price Range: $197 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crystal Hotel 4.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Crystal Hotel St Moritz
Crystal St Moritz
Hotel Style:
#8 Family Hotel in St. Moritz
#8 Business Hotel in St. Moritz
#9 Luxury Hotel in St. Moritz
#10 Spa Hotel in St. Moritz
#15 Romantic Hotel in St. Moritz
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