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Via Johannes Badrutt 11, St. Moritz 7500 Switzerland
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (312)
Room & Suite (106)
Videos (2)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 10/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Carlton Hotel St. Moritz
Updated 10/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 32 hotels in St. Moritz
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
Exclusivity & Personality The luxurious five-star hotel beguiles all of the senses with an extravagantly colourful ambience, culinary delights to a high standard and an unrivalled largesse. The 60 suites and junior suites furnished with the finest materials by Swiss interior designer Carlo Rampazzi offer maximum comfort. All of the suites are south-facing and offer a breathtaking view of the lake and the mountains. This view is just one reason why the Carlton has been awarded Forbes’ coveted five-star rating. The excellent review, which is considered an international seal of quality, praised the Carlton Hotel St. Moritz for its sunny location and personal service in particular. Every guest is thus provided with a private concierge who is available 24/7, and an outdoor butler will organise tailored experiences. The two restaurants Romanoff and Da Vittorio – St. Moritz (2 Michelin stars and 18 GaultMillau points) serve first-class culinary delights in an authentic and informal setting. Furthermore, the Carlton Bar & Lobby – said by Forbes to be among the 45 best bars in the wold – invites you to relax on its large sun terrace with the best view over Lake St. Moritz. Covering 1,200 square metres, the Carlton’s spa is spread across three floors and boasts and indoor and outdoor pool, a spacious spa area and the luxuriously appointed treatment rooms offering personal well-being. Every spa treatment is individually adapted by our experienced therapists to your personal wishes in terms of beauty, well-being and inner harmony. The combination of all-natural products and our high-quality treatment expertise ensures both outstanding results and lasting recovery and relaxation. #CarltonStMoritz
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Room & Suite (106)106
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Game room
Hiking
Babysitting
Electric vehicle charging station
Valet parking
Paid private parking nearby
Wifi
Hot tub
Pool / beach towels
Swimming pool toys
Pool with view
Indoor pool
Outdoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Ski rentals
Ski school
Skiing
Tennis court offsite
Walking tours
Board games / puzzles
Books, DVDs, music for children
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Highchairs available
Strollers
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Hot spring bath
Makeup services
Manicure
Massage
Neck massage
Open-air bath
Pedicure
Salon
Solarium
Steam room
Waxing services
Ski In / Ski Out
Baggage storage
Concierge
Newspaper
Outdoor fireplace
Outdoor furniture
Shops
Sun deck
Sun terrace
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Additional bathroom
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Bidet
Soundproof rooms
Bathrobes
Fireplace
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Dishwasher
Minibar
Oven
Stovetop
Flatscreen TV
On-demand movies
Radio
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Romantic
Languages Spoken
English, French, Russian, Spanish and 5 more
Hotel links
Special Offer:Package deal
300Reviews6Q+A33Room tips
Traveler rating
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Popular mentions
LuxMamaFam wrote a review Feb 2020
Baltimore, Maryland11 contributions
+1
Hotel's Favorite
Whenever my husband and I travel together, we are looking for pure luxury and The Carlton was just that! It is actually unbelievable how amazing every detail of our stay was! Initially, we were thinking of staying at Badrutt’s but we chose The Carlton because of the more updated and unique decor of the suites and the fact that they only have about 60 suites on property. This may not seem like an important detail, but it actually translates into the most attentive service I have ever received from any hotel I’ve ever stayed in—and I’ve stayed in a lot of 5-star hotels. The way every staff member greets you and extends help without asking, the way that they pay attention to everything you say and follow up on it—just wow! We were here during my birthday and they made my day so special with a surprise cake and champagne! They were never overbearing and were always right there. Even the bellman, the house car driver, all the restaurant hosts, waiters, waitresses— every damn body was just so on point! I just cant rave enough about The Carlton! The property and rooms are beautiful, but I really do believe that the staff at The Carlton make it that much more phenomenal!
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Date of stay: February 2020Trip type: Traveled as a couple
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Response from Philippe Clarinval, Other at Carlton Hotel St. Moritz
Responded Feb 19, 2020
Dear Pioneer56005, What a wonderful feedback - Thank you very much for sharing your recent stay experience at the Carlton Hotel St. Moritz with all of us. I am very glad to read that you have chosen the Carlton for a reason and that all your expectations were met or even exceeded. The team is of highest value and that is the philosophy we live. That is exactly what the team forwards to our valuable guests and I am fulfilled with happiness that this is what you have experienced at every touch point throughout the hotel. We will be all very happy to welcoming you back in future to create more memorable moments for you. Yours sincerely, Philippe D. Clarinval General Manager
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SoniaNing wrote a review Feb 2020
2 contributions
My family and I made the right decision to stay in this hotel.It worth to pay for your holidays. The staffs from reservation to housekeeping are very professional. Thank you for your hospitality for my family during out stay with you. Reservation handle my booking very efficiency. And hotel is very suit with disabilities person too. Housekeeping are very active. They brought all pillow and amenities for us to choose and room is always clean. Concierge gave a good advice for the places and helping hand for my father who has less mobility. Facilities are perfect. Just one night is not enough here. We think about returning again. Carlton is the best hotel of our trip this time among all 5 stars hotel that we choosed. Thank you to Carlton. You made my parent happy with the stay. <^_^>
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Date of stay: January 2020
Location
Service
Sleep Quality
Room Tip: Just beginning of Suit room,you could enjoy the view and comfortable size too.
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Response from CarltonHotelStMoritz, General Manager at Carlton Hotel St. Moritz
Responded Feb 8, 2020
Dear sonianing, Thank you very much for taking the time to share your recent experience at the Carlton Hotel St. Moritz with all of us. I am truly honored when reading your review and so is my team. I have shared your positive and motivating feedback with everyone and they are truly glad of having created memorable moments for you and your parents. Isn't that exactly what we are here for - To create positive and surprising moments that last in your memories for a lifetime? Looking very much forward to welcoming you and your parents back in future. Yours sincerely, Philippe D. Clarinval General Manager
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Sarah S wrote a review Jan 2020
39 contributions11 helpful votes
Wow --- were we blown away by this hotel!!!! If you want understated elegance -- not "see and be seen", then this is your spot!!! Across the board, everything is spot on --- from the moment that you are greeted at the door upon arrival to being whisked to the slopes each day, to the most perfect Apres Ski setting around--- it just can't be beat!!!! We were here 3 nights and we did not want our stay to end. In fact, we are already planning our return trip for next year. The hotel only has 60 suites -- all facing the lake and the beautiful town of St. Moritz. We booked the Jr. Suite and we were so glad we did!!!! It is expensive for sure, but worth every penny!!! I went to the spa twice and Nicole was wonderful!! I had a mani/pedi and haircut/blowout ---both were fantastic! We were disappointed in the restaurant, but it is my understanding that it is not directly associated with the hotel, which makes sense that it did not live up to the standards of the rest of the hotel. Another must do----- make sure to schedule Othmar-- the ski butler!!! He just made our trip!!! We scheduled two days with him to show us the slopes, since this was our first visit. We learned so much more from him that just how to navigate the ski mountain!!! He told us about the hang gliding experience --- so we gave that a go!!! That is also a must do!!!! We checked out the other two top hotels in the area we FOR SURE picked the right one!!!!!
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Date of stay: January 2020
Location
Service
Sleep Quality
Room Tip: They all have amazing views!!!
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1 Helpful vote
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Response from CarltonHotelStMoritz, General Manager at Carlton Hotel St. Moritz
Responded Jan 27, 2020
Dear Sarah S, Thank you very much for taking the time to compose such a detailed review about your stay at the Carlton Hotel St. Moritz. It is wonderful to read about your recent experience and I am sincerely glad that the entire team was able to create such memorable moments. It is our highest aim to exceed expectations and positively surprise our valuable guests on a daily basis - having achieved that for your winter holidays at the Carlton, fulfills us with pure joy. We are very much looking forward to welcoming you back in future. Warm regards, Philippe D. Clarinval General Manager
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Dianne B wrote a review Jan 2020
Cheltenham, United Kingdom215 contributions147 helpful votes
From the moment we arrived at the train station to the moment we were helped onto the Glacier Express for our departure we experienced sheer perfection. Our suite was large and we loved the somewhat ‘quirky’ decor. Stunning views from our two balconies. Service, food and drink excellent in all areas. Enjoyed afternoon swims in the peaceful pool area. Two nights was not long enough. We will return for longer next time.
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Date of stay: January 2020Trip type: Traveled as a couple
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Response from CarltonHotelStMoritz, General Manager at Carlton Hotel St. Moritz
Responded Jan 20, 2020
Dear Dianne B, Thank you very much for having taken the time to share the experience during your recent stay at the Carlton Hotel St. Moritz with all of us. I am so glad to read your lines. The memories that you left the Carlton with, are exactly what we wish our guests to experience. Your feedback has also been shared with the entire team, who feel proud and happy having been part of this wonderful journey of yours. We will be utmost pleased to welcoming you back in future. Yours sincerely, Philippe D. Clarinval General Manager
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tanujberry wrote a review Dec 2019
New Delhi, India24 contributions20 helpful votes
We stayed at the Carlton for 3 nights with 2 children and enjoyed the hospitality and warmth of every meme we of staff at the Carlton for which we would like to say a big thank you. The head concierge was spot on with every suggestion. Othmar our outdoor butler was just perfect for all our excursions whether going into the forest for a horse carriage ride to hand feed the birds or to go on a frozen pond and make a life size snowman the kids had a perfect companion to assist with enthusiasm to all their wishes. Da Vittorio best meal in St Moritz. White truffles which are in season were in almost every dish. Everyone from the doorman to staff in all restaurants to the front office and house keeping all was just consistent and effortless. Philippe the general manager who of course heads this wonderful team at the Carlton we appreciate the effort and sincere consistent service we received during our stay and thank your entire team for a memorable stay.
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Date of stay: December 2019Trip type: Traveled with family
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Response from CarltonHotelStMoritz, General Manager at Carlton Hotel St. Moritz
Responded Jan 4, 2020
Dear tanujberry, Thank you very much for your wonderful warm words. Your feedback perfectly reflects "What comes from the heart, goes to the heart". It's been such a pleasure having had you and your lovely family staying with us for your winter holidays. It is our entire team's highest aim to fulfill guest wishes and create memorable moments which will last for a life time. I am truly honored when reading your lines and when having shared it with my team, they did feel the same. We all hope to welcoming you back in future to create you further unforgettable Carlton moments. Yours sincerely, Philippe D. Clarinval
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PRICE RANGE
$802 - $2,086 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
carlton hotel st moritz
FORMERLY KNOWN AS
Carlton Hotel
LOCATION
SwitzerlandSwiss AlpsCanton of GraubundenEngadin St. MoritzSt. Moritz
NUMBER OF ROOMS
60
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Frequently Asked Questions about Carlton Hotel St. Moritz
Which popular attractions are close to Carlton Hotel St. Moritz?
Nearby attractions include Olympia Bobrun (0.1 miles), The Leaning Tower, Engadin St. Moritz (0.3 miles), and Galerie Gmurzynska (0.3 miles).
What are some of the property amenities at Carlton Hotel St. Moritz?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Carlton Hotel St. Moritz?
Top room amenities include a minibar, a flat screen TV, and an additional bathroom.
What food & drink options are available at Carlton Hotel St. Moritz?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Carlton Hotel St. Moritz?
Yes, free parking, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to Carlton Hotel St. Moritz?
Conveniently located restaurants include Restaurant Engiadina, Chesa al Parc, and Restaurant Waldhaus am See.
Are there opportunities to exercise at Carlton Hotel St. Moritz?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Carlton Hotel St. Moritz have an airport shuttle?
Yes, Carlton Hotel St. Moritz offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Carlton Hotel St. Moritz located near the city center?
Yes, it is 0.5 miles away from the center of St. Moritz.
Are any cleaning services offered at Carlton Hotel St. Moritz?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Carlton Hotel St. Moritz?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.