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Carlton Hotel St. Moritz

Via Johannes Badrutt 11, St. Moritz 7500 Switzerland
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Traveler (339)
Room & Suite (156)
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About

#1 of 32 hotels in St. Moritz
Location
4.8
Cleanliness
5.0
Service
4.9
Value
4.5
The five-star hotel beguiles all of the senses with an extravagantly colourful ambience, culinary delights to a high standard and an unrivalled largesse. All of the 60 south-facing rooms and suites are furnished with the finest materials and offer a breathtaking view of the lake and the mountains. Not only our guests are impressed, but also Forbes: in the excellent rating, which is considered an international seal of approval, the Carlton Hotel is praised above all for its location and exceptional service. Every guest is thus provided with a private concierge who is available 24/7, and an outdoor butler will organize tailored experiences. The hotel's own ski shop as well as the ski school complete your active winter holiday. Two restaurants - Romanoff and Da Vittorio St. Moritz (2 Michelin stars and 18 GaultMillau points) - serve first-class culinary delights in an authentic and informal setting. Furthermore, the Carlton Bar & Lobby – said by Forbes to be among the 45 best bars in the world – invites you to relax on its large sun terrace with the best view over Lake St. Moritz. Covering 1,200 square metres, the Carlton’s spa is spread across three floors and boasts an indoor pool, an outdoor pool and a spacious spa area with luxuriously appointed treatment rooms.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Free breakfast
Game room
Hiking
Babysitting
Electric vehicle charging station
Valet parking
Internet
Pool with view
Pool / beach towels
Swimming pool toys
Indoor pool
Outdoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Special diet menus
Wine / champagne
Ski rentals
Ski school
Skiing
Tennis court offsite
Walking tours
Board games / puzzles
Books, DVDs, music for children
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Highchairs available
Strollers
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Hot spring bath
Makeup services
Manicure
Massage
Neck massage
Open-air bath
Pedicure
Salon
Solarium
Steam room
Waxing services
Ski In / Ski Out
Baggage storage
Concierge
Newspaper
Outdoor fireplace
Outdoor furniture
Shops
Sun deck
Sun terrace
Butler service
Doorperson
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Additional bathroom
Desk
Coffee / tea maker
Flatscreen TV
Extra long beds
Bidet
Soundproof rooms
Bathrobes
Dining area
Fireplace
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Dishwasher
Minibar
Oven
Stovetop
On-demand movies
Radio
iPod docking station
Walk-in shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Charming
Languages Spoken
English, French, Spanish, German and 2 more
Hotel links
:Free breakfast with your stay
328Reviews6Q+A36Room tips
Traveler rating
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Popular mentions
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Most Recent
KeremDereli wrote a review Mar 2023
Istanbul, Türkiye10 contributions6 helpful votes
Hotel's Favorite
Centrally located and showing spectacular views of the lake, mountains and the city, this hotel will make you feel relaxed and happy. You wouldn’t want to leave when the time comes. The rooms are spacious and clean. The staff is professional and very helpful. Highly recommended if you want to be spoiled and pampered. One other nice thing is they offer free-of-charge limousine service to the city center or the train station which is very convenient.
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Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stephanie Lehnort, Geschäftsführer at Carlton Hotel St. Moritz
Responded Apr 12, 2023
Dear Kerem D Thank you very much for your detailed and positive feedback, which we will gladly share with our team. We are extremely pleased that you felt so comfortable with us, with our service and the atmosphere of the hotel and hope very much to be able to welcome you again soon. Best regards Stephanie & Michael Lehnort, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lawnut2002 wrote a review Feb 2023
Clinton, Maryland70 contributions73 helpful votes
Although the room decor was not particularly to my taste, the hotel and room were very nice and the staff was welcoming. I stayed in the Carlton suite, which was nice. I like that they have a pick up and drop off service to places in town. That was great! Also, ALL rooms have amazing views, so the designer of this hotel was incredibly thoughtful. And, breakfast is included in the rate for all, which also distinguishes it from other hotels. Very nice.
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Date of stay: February 2023
Value
Rooms
Service
Room Tip: The Carlton suite is great with a murphy bed for additional guests or kids.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stephanie Lehnort, General Manager at Carlton Hotel St. Moritz
Responded Mar 3, 2023
Dear Mr/Mrs Lawnut thank you very much for the outstanding review. We are very pleased that you enjoyed your stay and our service and we hope to see you again soon. Sincerely Stephanie & Michael Lehnort, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TLS wrote a review Feb 2023
2 contributions1 helpful vote
We are a family of 4 (2 kids ages 9 and 11)- we just stayed at the Carlton St. Moritz for 3 night and were spoiled more than at any other 5 star hotel we have stayed in so far. We loved the location, amenities, food. ambiance, views, staff… everything. Can’t find one fault. Highly recommend!
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stephanie Lehnort, General Manager at Carlton Hotel St. Moritz
Responded Mar 3, 2023
Thank you very much for the fantastic feedback, dear TamaraLazicStrugar! We are always very pleased when our guests, both large and small, feel so comfortable with us. We will gladly pass on your feedback to our team and are already looking forward to your next stay with us. Sincerely Stephanie & Michael Lehnort, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
msdet1529 wrote a review Feb 2023
Port Saint Lucie, Florida4307 contributions347 helpful votes
+1
After our eight hour ride on the Glacier Express, we made it to The City of St. Moritz at the train station and was met by Jorge who was the shuttle driver from the Carlton. It was a very short ride up the mountain and the hotel over looks the frozen lake that is used in the winter time for horse racing. The hotel was beautiful. Massive decor, crown moldings and wall moldings adorn the premises. Old polished wood blanket the interior. The restaurant where we ate for the free breakfast looked like the interior of the White House in Washington DC when we went there for a tour a while back. With its bright colors, large windows and old decor makes this place looks like a antique dealers dream. The pool and spa was nice and warm. The swim trough from the main pool to the outside pool was great. It has those commercial hard plastic dividers, like the ones in a meat locker that you can spread aside and walk through. The Whirlpool jets make the water bubble up and keeps you very warm while you are outside. The Sauna and Steam-room was awesome. Coed steam room and separate ladies and men's sauna. Open showers with no doors makes it easy to get in and out. There was a middle aged couple in the steam room that we shared together and did have a small conversation. Very comfortable with each others presence due to the steamy and dark conditions. And to add that it is clothes free steam room!!! Just make sure you have your towel to sit on! Overall, a very nice stay here at the Carlton. It's a five star gem!!! Enjoy!!!
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stephanie Lehnort, General Manager at Carlton Hotel St. Moritz
Responded Mar 3, 2023
Dear msdet1529 Thank you very much for your phenomenal and detailed feedback and the time you spent on it. We are very pleased that you enjoyed your stay, our service and the interior so much. We are happy to share your feedback with our team and hope to see you again soon. Sincerely Stephanie & Michael Lehnort, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Meredith N wrote a review Jan 2023
Las Vegas, Nevada13 contributions3 helpful votes
+1
The Carlton was one of the best, if not THE best hotel I have ever been to. The level of service was second to none! The rooms were stunning, spacious, and had amazing views. Every single staff member was friendly and helpful beyond anything I have ever experienced. The Italian restaurant Da Vittorio, was absolutely incredible. From the personal pick up at the train station to the private transfer arranged for us by the concierge when we wanted to extend our stay, we were absolutely blown away by their attention to detail. I can’t recommend this hotel enough! A truly amazing staff and property.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stephanie Lehnort, Geschäftsführer at Carlton Hotel St. Moritz
Responded Feb 5, 2023
Dear 'thewanderingblond' Thank you very much for the exceptionally great and positive feedback. We strive every day to indulge our guests and to make them feel comfortable with us. Therefore, there is no better motivation and compliment for our team to share your review with them. Thank you very much for this. We sincerely hope to welcome you again next winter. Kind regards Stephanie & Michael Lehnort, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Massimiliano wrote a review Mar 2022
1 contribution
Nothing to add, everything but everything was perfect. Number 1 in St. Moritz for me by far. Beautiful view from the rooms, excellent food and beverage, friendly and competent staff. Thank you Team Carlton!
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Date of stay: March 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tschuggen Hotel Group, Inhaber at Carlton Hotel St. Moritz
Responded May 30, 2022
Dear Mass1miliano Thank you for this overwhelming feedback. We are extremely pleased that you enjoyed your stay so much and that you have chosen it as your favorite in St. Moritz. We wish you a great summer and are already looking forward to welcoming you again in winter. Sincerely Stephanie & Michael Lehnort Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
X X wrote a review Mar 2022
New York City, New York13 contributions2 helpful votes
My wife and I stayed at the Carlton Hotel St. Moritz in February 2022. The service and accommodations were some of the finest we have ever experienced. The hotel is near the train station overlooking Lake St. Moritz on the eastern part of the town. The hotel is elegant and relatively smaller than some of the other properties with 60 rooms, but still with a grand design. We booked using the American Express Fine Hotels and Resorts and were upgraded to a junior suite. The room was ultimately the nicest of our entire trip in Switzerland. All of the furnishings were modern and the bathroom was spacious consistent with a five-star property. The room was on a high floor overlooking Lake St. Moritz where later in the week we attended the White Turf horse racing. We were addressed by name the entire stay and were treated by the staff as valued guests. In particular, the concierge provided us with exceptional service and went above and beyond expected services helping us to obtain our previously purchased ski passes (requiring a special trip to the train station) and arranging frequent house-car transportation (and back) to the town center, various other hotel/restaurants, and the principal ski lift. The included breakfast buffet was pleasant and comprehensive with different breads and the ability to order eggs or other hot dishes directly from the kitchen. We rented ski equipment from the hotel's Ski Service. The spa and exercise facilities were enjoyable, especially the pool, hot tub, and steam room after a long day of skiing. There are absolutely no weaknesses to this property if you are seeking first-class luxury accommodations. My wife and I dined one evening at the Michelin 2-Star Da Vittorio restaurant. If I had known earlier, I would have purchased our ski passes at the hotel (same price as internet). Taxis are expensive: take advantage of the complimentary house car(s). Skiing St. Moritz is an experience of a lifetime. I hope to return to my new friends at Carlton Hotel.
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Date of stay: February 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tschuggen Hotel Group, Inhaber at Carlton Hotel St. Moritz
Responded May 30, 2022
Dear x1xx Thank you for your beautiful and detailed feedback, as well as the time you have taken for it. We are very pleased that you enjoyed your stay with us and in St. Moritz so much. We will be very happy to share your feedback with our team. We wish you a wonderful summer and are already looking forward to welcoming you again soon. Sincerely Stephanie & Michael Lehnort Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Divinelife L wrote a review Mar 2022
6 contributions1 helpful vote
Beautiful rooms and incredible staff. We got upgraded two levels for a better room. Perfect for skying, great shuttle service and rental. Quality of service was the best i ever had in a luxury hotel. They should have 6 stars so people know they are way above the other 5 stars hotels
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Date of stay: March 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tschuggen Hotel Group, Inhaber at Carlton Hotel St. Moritz
Responded May 30, 2022
Thank you for the extremely nice compliment, dear "divinelifel", which we will be very very happy to share with our team. It was a pleasure to welcome you and we are already looking forward to your next stay with us. Sincerely Stephanie & Michael Lehnort, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nadine H wrote a review Feb 2022
4 contributions
We loved our stay at the Carlton Hotel. It was just perfect. It is 5 star but not in a show off look we are the best way. it is 5 star because everything happen just automatically, without you noticing. Making them the best. The team are friendly, professional and helpful without being fake or overpowering. They did their job with passion. The breakfast has everything, I would every want for Breakfast and what I liked most was how fresh the food was. For example things like eggs, bacon, Omelettes, pancakes could be ordered from the menu and were made freshly for you. The spa was great to relax. The right temperature both pools and air. I loved the flooring as normally at pools when wet the floor is so slippery. Here is was not at all and since I was already on crutches I was happy not to have to worry about falling. The hotel is like a private hotel with only 60 suites the service is 5 star without feeling like it was mass produced or crowded.I think after staying at the Carlton I will find it hard to go back to other hotel chains. Thank you to the amazing team, Lea, Christina, Michael and all those we did not meet but were there making everything perfect behind the scenes.
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Date of stay: February 2022
Value
Cleanliness
Service
Room Tip: All rooms have a view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tschuggen Hotel Group, Inhaber at Carlton Hotel St. Moritz
Responded May 30, 2022
Dear 363nadineh thank you for your detailed and nice feedback about your stay with us. It always makes us very happy when our guests feel so comfortable with us and they can indulge in their everyday life after their departure recovered and relaxed. We will gladly pass on your compliment to our team and look forward to your next stay with us. Sincerely Stephanie & Michael Lehnort, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ana C wrote a review Jul 2021
United States9 contributions1 helpful vote
Looking back at our short winter break we were lucky to have spent 3 amazing days in St. Moritz. The hotel was grand- spacious rooms and very friendly staff. Overall the location is centric on the map but in reality not really easy to get around on foot. The Italian restaurant was fab. The interiors were not our thing and maybe we should have done more research in advance. We will try another hotel next time but most certainly be back in the restaurant.
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Date of stay: December 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lehnort Michael Stephanie, Geschäftsführer at Carlton Hotel St. Moritz
Responded Jan 9, 2022
Dear C2077UXanac We are very pleased that you were delighted with our hotel and especially with the restaurant Da Vittorio. You are right, our hotel is not in the center but very well accessible via a beautiful walkway within 5 minutes. For our guests who do not like to walk, we offer of course transfers with our shuttles. We are already looking forward to welcoming you again soon at the Da Vittorio. Best regards Stephanie & Michael Lehnort, General Managers
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$1,396 - $1,883 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
carlton hotel st moritz
FORMERLY KNOWN AS
Carlton Hotel
LOCATION
SwitzerlandSwiss AlpsCanton of GraubundenEngadin St. MoritzSt. Moritz
NUMBER OF ROOMS
60
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CARLTON HOTEL ST. MORITZ - Updated 2023 Prices & Reviews (Switzerland)

Frequently Asked Questions about Carlton Hotel St. Moritz
Which popular attractions are close to Carlton Hotel St. Moritz?
Nearby attractions include Olympia Bobrun (0.1 miles), Leaning Tower (0.3 miles), and Galerie Hauser und Wirth (0.3 miles).
What are some of the property amenities at Carlton Hotel St. Moritz?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Carlton Hotel St. Moritz?
Top room amenities include a minibar, a flat screen TV, and an additional bathroom.
What food & drink options are available at Carlton Hotel St. Moritz?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Carlton Hotel St. Moritz?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Carlton Hotel St. Moritz?
Conveniently located restaurants include Restaurant Engiadina, Chesa al Parc, and Restaurant Waldhaus am See.
Are there opportunities to exercise at Carlton Hotel St. Moritz?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Carlton Hotel St. Moritz have an airport shuttle?
Yes, Carlton Hotel St. Moritz offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Carlton Hotel St. Moritz have airport transportation?
Yes, Carlton Hotel St. Moritz offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Carlton Hotel St. Moritz located near the city center?
Yes, it is 0.5 miles away from the center of St. Moritz.
Are any cleaning services offered at Carlton Hotel St. Moritz?
Yes, dry cleaning and laundry service are offered to guests.