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Cresta Palace Hotel

Traveler (102)
Room & Suite (68)
Dining (20)

About

#1 of 8 hotels in Celerina
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Where alpine nature, luxurious spas, cultural highlights from world-class and pure pleasure merge into a unique source of inspiration. There where glaciers and ice provide impressive evidence of past times. Here you can enjoy your vacation with all your senses. Amidst a stunning holiday paradise, our house charms our demanding and sophisticated guests from around the world with its Art Nouveau charm.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Golf course
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Free internet
Wifi
Public wifi
Internet
Hot tub
Sauna
Indoor pool
Bar / lounge
Restaurant
Breakfast buffet
Kids club
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Banquet room
Meeting rooms
Spa
Ski In / Ski Out
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Family rooms
Housekeeping
Room service
Minibar
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Charming

Location

Full view
58Somewhat walkable
Grade: 58 out of 100
15Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
274Reviews
4Q+A
8Room tips
Traveler rating
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Popular mentions
This is a hotel in the grand style but welcoming and cheerful. The staff were excellent, knowledgeable and helpful. Ample safe parking. The garden terrace and lounge are elegant in marble and modern paintings. Pet friendly. Lovely meals. Great breakfast. Located in a small village it is close to mountain passes and St Moritz. I would go back.
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We stayed there for one week and we are very disappointed for the poor rooms, common spaces, food and service. But the worst thing was the freezing pool, impossibile to go inside. We complained many times with the Reception but nobody cared about. Never again!
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This grand hotel may be a good place to stay but if you fancy a fondue, avoid their pop-up fondue restaurant which the hotel has created in the bike room. Cheesy Swiss music and dreadfully blinding lighting are two negatives but the service was appalling. We tried in German but the waitress “Chef de Rang” did not understand us. Her English was moderate. The only other waiter visible was still clearly in training. The house fondue itself was decent but we were served the wrong wine, bottled mineral water rather than the tap water we ordered (tap water is on the menu at a charge) and the pickles only arrived on second request. The room is charmless and reeks of cheese. AVOID!
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This hotel has it all, old time charm with modern amenities (that suit a family), great employees that go the extra yard, a wonderful culinary spread that puts some of St. Moritz plushest to shame(thanks Chef Rolf!!), comfortable rooms, a pristine environment, easy access and last but not least it offers some of the best value for money. Please keep it up, as we will tell everyone that the best secret place to stay is kept right at the doorsteps to lush St. Moritz! Thank you for making our stay so memorable!
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Response from CrestaPalaceHotel, Geschäftsführer at Cresta Palace Hotel
Responded Aug 31, 2018
Dear Onsenhopper Such a lovely feedback – we are delighted to hear that you enjoyed the Cresta Palace and its surroundings to the fullest and you connect your stay with unforgettable memories. With pleasure we have forwarded your positive comment to our employees. Your kind words encourage everybody to perform on top level. It would be our pleasure to welcome you back soon in Celerina. Kai W. Ulrich General Manager
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Booked this holiday though SecretEscapes and got great value! the breakfast buffet was great and my father (Who is Vegan) managed to get by. The local transport pass was an absolute God send! The staff were VERY friendly and the room service was completed immaculately.There is a train that goes past every so often, but is isn't a huge issue - Could've done with a coffee machine.
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Response from CrestaPalaceHotel, Geschäftsführer at Cresta Palace Hotel
Responded Aug 30, 2018
Dear SWref Thank you very much for staying at the Cresta Palace and for taking the time to tell us about your visit. It is always a great pleasure to receive such positive feedback. We are more than happy that you had a comfortable and enjoyable stay and that our employees have been able to surprise you with an outstanding service. Once again we thank you for sharing your experience and we look forward to serving you in the very near future. Best wishes Kai W. Ulrich General Manager
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PRICE RANGE
$208 - $393 (Based on Average Rates for a Standard Room)
LOCATION
SwitzerlandSwiss AlpsCanton of GraubundenEngadin St. MoritzCelerina
NUMBER OF ROOMS
100
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