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Sunstar Alpine Hotel Wengen

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#4 of 21 Hotels in Wengen
Certificate of Excellence
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1 room 2 adults 0 children
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Sunstar Alpine Hotel Wengen
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537 Reviews from our TripAdvisor Community

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Showing 455: English reviews
South America
Reviewed March 14, 2015

I stayed this past week at Sunstar Wengen and I was very impressed. I travel quite a bit and have stayed in numerous hotels for business and pleasure. This trip was my first up into the Swiss Alps and I feel chose the best hotel. I was very pleased with the timely responses with the back-n-forth emails between Sunstar staff...

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4Thank DukeHDRider
Reviewed March 12, 2015

I have taken my family to Wengen on may occaisions and we stayed in the Sunstar over 10 years ago. I decided this year to return to the Sunstar and I have to say it was excellent. The key is always the staff and this year the staff in the Sunstar were truely amazing on every level. Well done to...

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2Thank Peter L
Exeter, United Kingdom
Reviewed March 8, 2015

Brilliant location for lift and trains. Little extras like the free bar and kettle in the room. Comfortable and clean accommodation. Very good food and service. Small spa area and very good massage.i can recommend this hotel to other solo travellers and may well return in the spring time.

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1Thank Mary P
Gloucestershire, United Kingdom
Reviewed March 7, 2015

We found all the staff, and the managers, to be most friendly, helpful and understanding when initially we arrived with limited cash and no credit card having lost a wallet earlier in the holiday and again a couple of days later when we had to return home due to a family bereavement. All staff we came across had a friendly...

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1Thank adrian598
leeds
Reviewed March 1, 2015

Ok so having made many trips to Wengen and staying at the Sunstar what more can I add. Clearly the location remains as good as it can get with ski back to 40 metres in normal snow and certainly till mid march. Staff turnover is high as few do more than a season here. However the reception staff /dining room/...

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1Thank powderhound45
Reviewed February 23, 2015

We spent our Ski-break week at Sunstar Wegen. The whole staff was very nice and hospitality was excellent! And also very helpful when we lost our ski-passes (that were bought through Sunstar) or when needing reservations for restaurants. Their own restaurant is very good and the events that were organized were also outstanding (raclette at hut in mountain!).

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1Thank David F
London, United Kingdom
Reviewed February 22, 2015

We stayed in a duplex room with a view of the village. On the plus side Wengen has the most dramatic mountain scenery in the worldand the trains are brilliant. The staff couldn't be more friendly and helpful at all times. However overall the hotel is dated (70s Orange) and lacking in co-ordination and design. This is ok and in...

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3Thank clairejebson2015
Reviewed February 21, 2015 via mobile

Have just returned from 5 nights at Sunstar Wengen. Hard to find fault with anything. Superb service, great food. If I was to be picky I would say the boot room could do with being bigger and the room at the far end of the restaurant lacked a bit of character. Oh and the free mini bar wasnt well stocked....

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1Thank LozMalcolm
Rustington, United Kingdom
Reviewed February 15, 2015

We have been to the sunstar at Wengen 14 times over the last 7 years. What can we say other than it's home from home. The service is fantastic and food is out of this world. The rooms are very comfortable and kept very clean. We are very much looking forward to our forth coming visit this year. Thank you...

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3Thank Jennie F
Market Harborough, United Kingdom
Reviewed February 8, 2015

We have visited the Sunstar Hotel in Wengen for the last severn years mainly for the skiing in area.This year after a very slow start winter arrived, and with snow falling on ten days out of fourteen the facilities at the hotel were of great importance. The hotel has an excellent leisure centre with pool sauna and steam room. The...

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3Thank Michael R
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Shuttle Bus Service
  • Room Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
The traditional Sunstar Hotel Wengen**** is in a central location in this car-free resort, just opposite the Mannlichen cable-car. The rooms, decorated with light-coloured wood, have beautiful views either of the mountains and down the valley towards the south or of the village and the Mannlichen. Families like the duplex rooms on two floors. Rooms in certain categories have a balcony. The lavish breakfast and all the delicacies on the 4-course dinner menu can be enjoyed in the "La Residence" restaurant. The lounge with its open fire and the bar are inviting places to chat and relax. When you want to unwind, there's an indoor pool with steam bath and sauna. The quiet, car-free resort of Wengen, with its typical wooden houses and lovingly preserved traditional features, is situated on a sunny and sheltered mountain terrace - an idyllic holiday paradise for all the family. ... more   less 

Additional Information about Sunstar Alpine Hotel Wengen

Address: Dorfstrasse | 3823 Wengen, Wengen 3823, Switzerland
Location: Switzerland > Canton of Bern > Bernese Oberland > Jungfrau Region > Wengen
Price Range: $186 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunstar Alpine Hotel Wengen 4*
Number of rooms: 76
Reservation Options:
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Also Known As:
Wengen Sunstar Hotel
Hotel Style:
#1 Ski-In / Ski-Out Hotel in Wengen
#2 Luxury Hotel in Wengen
#3 Family Hotel in Wengen
#5 Romantic Hotel in Wengen
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Questions & Answers

Here's what travelers have asked, with answers from Sunstar Alpine Hotel Wengen staff and other travelers.
22 questions
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Georgia, USA

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Different room options, different prices, reflect size, balcon.y We had 'comfort' grade - very spacious, excellent. no noise problems.”
765AnnM765, Mar 18, 2017 | Read review
“Rooms overlooking the valley are quieter than rooms overlooking the village.”
sjf161, Mar 18, 2017 | Read review
“I believe that the rooms facing the valley are better and have a private bathroom”
CameronHL, Feb 18, 2017 | Read review
“If you're prepared to pay extra for a superior room at the rear it will be quieter and has an excellent valley view.”
BernieD610, Feb 13, 2017 | Read review
“South facing rooms are the best for the views and being away from the street and quieter”
michaelr396, Jan 16, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question