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    Sunstar Alpine Hotel Wengen

    Dorfstrasse, Wengen 3823, Switzerland
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    8/6/2017 8/7/2017
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    $336
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    Traveler (165)
    Room & Suite (53)
    Dining (14)
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    Overview
    • Excellent76%
    • Very good19%
    • Average3%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “free minibar” (31 reviews)
    “cable car” (70 reviews)
    “duplex room” (9 reviews)
    Free Wifi
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Concierge
    Pets Allowed
    Wheelchair access
    Dry Cleaning
    Shuttle Bus Service
    Babysitting
    4.0 Star Hotel
    All hotel details
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    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (555)
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    1 - 5 of 472 reviews

    Reviewed 5 days ago

    We have stayed here lots of times and in 2017 went back after a few years break. As ever the staff were incredible, the service was outstanding and there was nothing to complain about. We had a room at the back of the hotel -...More

    1  Thank Andrew C
    Reviewed 1 week ago via mobile

    The hotel and the booking agent messed up our booking which was for the valley view. Each one blaming the other. We paid 320 Chf per night for double room and Expected a queen size bed and not two single beds joined together. We were...More

    Thank choksi22
    Response from Oliver K, Manager at Sunstar Alpine Hotel WengenResponded 2 days ago

    Dear Sir, We are very sorry to hear your stay with us did not meet your expectations. All our rooms have twin beds - place together. We do not offer queen or king size beds. We remember your reservation and it was indeed a bit...More

    Reviewed 2 weeks ago

    In fairness to the staff please read to the end. Thank you. This is the third hotel that I stayed in on my Grand Tour of Switzerland with Saga and we were to stay there for three nights. My room was very nice and modern...More

    1  Thank Frances44
    Response from Oliver K, General Manager at Sunstar Alpine Hotel WengenResponded 1 week ago

    Dear guest Thank you very much for your review. We are very glad that you enjoyed your room and the nice view from the room. As you had written, I personally went with you to the room to assist you to open the door. It...More

    Reviewed 2 weeks ago

    A small town with a big heart. The staff at the hotel were very helpful. The rooms are comfortable with terraces to enjoy the mountains views. The indoor pool was well kept and the spa a delight to use. There are amazing walks around and...More

    1  Thank MichaelChanning051
    Response from Oliver K, General Manager at Sunstar Alpine Hotel WengenResponded 1 week ago

    Dear Guest Thank you so much for your great Review. We are very glad that you enjoyed your stay and would be very pleased to welcome you again in the future. Best regards, Oliver & Katja Kienzler

    Reviewed 2 weeks ago via mobile

    Yes, that's right. This is really my favorite stay of any of the many, many hotels I've stayed at in my life. And it's almost completely because of the amazing staff that Oliver has assembled here. Everyone I dealt with, especially Sarah and Andy at...More

    1  Thank suburban_light
    Response from Oliver K, General Manager at Sunstar Alpine Hotel WengenResponded 1 week ago

    Dear Guest Thank you so much for taking your time to write this review. We feel very honored that this was your favorite stay of many hotels. Thank you also for mentioning Sarah and Andy (and me...) for giving good recommendations. They appreciate very much...More

    Hotel Belvedere
    452 reviews
    #8 of 20 hotels in Wengen
     
    Beausite Park Hotel
    602 reviews
    #1 of 20 hotels in Wengen
     
    Hotel Edelweiss
    748 reviews
    #2 of 20 hotels in Wengen
     
    Hotel Baeren
    377 reviews
    #3 of 20 hotels in Wengen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Shuttle Bus Service
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • $201 - $352 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Ski-In / Ski-Out Hotel in Wengen
    • #2 Luxury Hotel in Wengen
    • #3 Family Hotel in Wengen
    • #5 Romantic Hotel in Wengen
    • Room types
    • Family Rooms ,
    • Accessible rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 76
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, TripOnline SA, Hotels.com, Priceline, Travelocity, Orbitz, Cheap Tickets, Hotwire, Cancelon and Evoline ltd so you can book your Sunstar Alpine Hotel Wengen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Switzerland >
    • Canton of Bern >
    • Bernese Oberland >
    • Jungfrau Region >
    • Wengen
    • Also Known As
    • Wengen Sunstar Hotel
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    Traveler (165)
    Room & Suite (53)
    Dining (14)
    Pool & Beach (2)
    Hotel & Grounds (133)
    Bathroom (1)
    Family and Play Areas (1)
    Nearby
    Sponsored by:
    Hotel Jungfraublick Wengen
    98 reviews
    .14 miles away
     
    Hotel Silberhorn
    374 reviews
    .10 miles away
     
    Hotel Schoenegg
    259 reviews
    .05 miles away
     
    Beausite Park Hotel
    602 reviews
    .25 miles away
     
    Nearby Restaurants
    Hotel Restaurant Baeren
    256 reviews
    .21 miles away
    Airtime
    299 reviews
    1.00 miles away
    Hotel Oberland Restaurant
    554 reviews
    .97 miles away
    Bergrestaurant Allmend
    148 reviews
    .98 miles away
    Nearby Attractions
    Wengen Mannlichen Aerial Cableway
    486 reviews
    .04 miles away
    Airtime Paragliding
    248 reviews
    .99 miles away
    Skiset Wengen
    58 reviews
    .02 miles away
    Wengen Day Trips
    43 reviews
    .02 miles away
    Ask a question
    Questions & Answers
    Rajneesh C
    June 1, 2017|
    AnswerShow all 4 answers
    Response from 13Woodys | Reviewed this property |
    This is only for people staying over New Year but email them and they will answer all your queries.
    0
    Votes
    May 25, 2017|
    AnswerShow all 2 answers
    Response from Ozbrum | Reviewed this property |
    Yes they do at a cost.
    1
    Vote
    drjcroy
    March 4, 2017|
    AnswerShow all 2 answers
    Response from Oliver K | Property representative |
    Dear Sir, Madam, Thank you for your interest shown towards the Sunstar Hotel in Wengen! I'm pleased to answer your questions: Are there hiking trails nearby? Yes, we are located in the car free town of Wengen and hiking... More
    0
    Votes
    Room Tips
    "I would not stay here again unless there is a change of management."
    Read review
    "Any room is good"
    Read review
    "Upper floors facing the train have wonderful views and are quiet"
    Read review
    "My room was at the front of the hotel, very little noise coming from the street late at night.There was no..."
    Read review
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