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Metropole Hotel Interlaken

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Metropole Hotel Interlaken
Metropole Hotel Interlaken
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389 Reviews from our TripAdvisor Community

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Showing 281: English reviews
Tonbridge
Level Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Many friends had suggested over recent years going to the roof top terrace of the Metropole for coffee and cake and this year we visited it on three separate occasions. Feeling inappropriately attired, being holiday makers, we expected to be told to return in casual attire more fitting of this plush establishment but this was far from the case. We... More 

Helpful?
Thank loanarranger_8
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

Reception staff was very bad, the girls were not professional and they were rude with me. I came at 12:00 and they refused to give me the room because it was not ready even with extra charge, I have 6 months baby and they did not care. Everything you have to pay for such as wifi and water warmer for... More 

Helpful?
1 Thank Hamda A
metropoleinterlaken, Manager at Metropole Hotel Interlaken, responded to this review

Dear Hamda A Thank you for sharing your experience on Tripadvisor. I am sorry to read you didn't get the serve you felt to deserve! I would like to clarify three issues (early check in, use of kettles & WIFI). Beeing in the middle of high season it unfortunatelly is not always possible to react as quickly. I kindly ask... More 

Jeddah, Saudi Arabia
1 review
3 of 5 stars Reviewed 2 weeks ago

Hi there, We are a family of 4 people consists of, 02 daughters one is 22 and the other is 15 years old, my wife and I. We spent 04 nights in the hotel, and that was from 25 to 29 of July 2016. Actually, we faced 3 problems. Which all related to our suite. These problems are as follows:... More 

Helpful?
Thank Milas001
A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is the best hotel in interlaken purely because of the view it provides. The rooms were standard 3-4 star type but it being the tallest building in the town, you get amazing views of the town, lakes and mountains. Much better than the 4-5 story rest of the hotels. It's situated on the main road 5 mins from... More 

Helpful?
Thank A TripAdvisor Member
metropoleinterlaken, Manager at Metropole Hotel Interlaken, responded to this review

Dear guest Thank you for your motivating Feedback on Tripadvisor. Having happy guests must be the main target of a hotel! We agree, beeing the only high-rise building in town has one major advantage: The view to the Jungfrau and the surrounding Alps! We now hope you have had a save jouney back home and hope to see you on... More 

Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

It is one if the best hotels in Interlaken. They have good view from the rooms and also good service. They have got adventure activities in and around their hotel and also they provide with Interlaken pass with which we can go around the city without paying anything extra.

Helpful?
Thank Aadarsh B
Mumbai (Bombay), India
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

A lovely hotel with nice big rooms and a balcony with a view to die for ! Nice clean rooms with huge beds. The bathrooms could use a bit of work to be as upto date as the rooms and the rest of the hotel. The breakfast spread was also good and the reason we chose this hotel over the... More 

Helpful?
Thank Travelcrazy26
Level Contributor
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Hotel was really clean, central position, rooms had a good size, balcony and view were fantastic (i would suggest to book on the 14th floor so you can see also other crazy tourists doing parapente and flying around the hotel which in interlaken looks like a main activity) they serve a huge breakfast, unfortunately i couldnt try their restaurants and... More 

Helpful?
Thank Rachelthebroccoli
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The property is very old and poorly maintained for the Tariff charged. I stayed there this month with Family and booked 2 rooms. The staff were friendly but lacked service. The breakfast was decent but can improve. The view from the rooms were breathtaking though.

Helpful?
Thank Jiji M
Los Angeles, California
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 23, 2016

Recently completed a 16 day trip to Switzerland in four cities. This was my least favorite hotel. There was no air conditioning so avoid in warm weather. The bed was extremely uncomfortable. The bathroom tiny even by European standards. The location was fine.

Helpful?
Thank sgrahammd
Athens, Greece
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 22, 2016

Lets start with the good ones. The hotel is very centrally located, rooms have a nice view and staff is very friendly. On the other hand the hotel needs a renovation as time had its effect on the rooms. Breakfast is insanely expensive at 25CHF per person which i find it ridiculous. Rooms are expensive as well. Wifi is not... More 

Helpful?
Thank Micar98
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Hotel Metropole is located in the Bernese Oberland, surrounded by beautiful mountain landscape. It is towering majestically above the rooftops of Interlaken. ... more   less 

Additional Information about Metropole Hotel Interlaken

Address: Hoeheweg 37, Interlaken 3800, Switzerland
Location: Switzerland > Canton of Bern > Bernese Oberland > Interlaken
Price Range: $172 - $370 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Metropole Hotel Interlaken 4*
Number of rooms: 96
Reservation Options:
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Also Known As:
Interlaken Metropole Hotel
Hotel Style:
#8 Luxury Hotel in Interlaken
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