Hotel Royal St Georges Interlaken MGallery
Hoeheweg 139, Interlaken 3800 Switzerland
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About
#13 of 41 hotels in Interlaken
Location
4.6
Cleanliness
4.5
Service
4.2
Value
3.9
GreenLeaders Bronze level
The 4 star Superior Hotel Royal-St.Georges Interlaken belongs to the MGallery Collection. Set against the panoramic Alpine backdrop of the Eiger, Monch and Jungfrau mountains (Top of Europe), nestled between Lake Thun and Lake Brienz, Interlaken is a popular destination for nature lovers and those looking for some rest and relaxation. Marvel at the historic facade dating from 1908, step into the elegant hotel lobby with its impressive staircase and savor the historical charm of the hotel. The large ballroom in Art Nouveau style, with its hazy light and scent of Alpine flowers, is the epitome of romance. A charming terrace awaits guests in the garden, offering a breathtaking panoramic view of the Harder Kulm mountain, as well as a relaxation area where guests can unwind.Free Wi-Fi in the entire hotel, free wellness & Sauna, restaurant The Verandah with 50 places, Bar-Lounge Royal, 4 banquet rooms for the organization of your events up to 150 persons, pets are welcome, hotel parking spaces available.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness / spa locker rooms
Free breakfast
Hiking
Skiing
Children's playground
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Wifi
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Free shuttle or taxi services
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Hammam
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Desk
Housekeeping
Private balcony
Minibar
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Laptop safe
Private bathrooms
Flatscreen TV
Radio
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Room types
Mountain view
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Romantic
Languages Spoken
English, French, Russian, Arabic and 2 more
Location
87Good for walkers
Grade: 87 out of 100
25Restaurantswithin 0.3 miles
18Attractionswithin 0.3 miles
Contact
Hoeheweg 139, Interlaken 3800 Switzerland
Name/address in local language
Getting there
Rental CarsSee all Interlaken rental cars
1119Reviews28Q+A100Room tips
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The hotel is about a 5 minutes walk from Interlaken Ost railway station. To shop, just walk along the road. You‘ll also find a store where you can book paragliding. Towards the hotel, you find the rather exclusive stores (watches, jewellery), about 5 more minutes further down the road, you‘ll also find food stores, clothes, shoe stores and more. The hotel has a large lobby area. Breakfast is delicious and offers a wide range of food to choose from. Popular among Asian tourists. My suite was large enough and also offered a spacious bathroom. The hotel has a certain age already. However, they are busy renovating (one floor was under renovation during my stay). A minor negative point was the fact that they don‘t accept contactless payment yet (you need a physical credit card). This is something I was quite surprised about from an Accor 4 star hotel.…
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Date of stay: February 2023
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Room Tip: The bar is a hidden gem. I was the only guest at that time. But they have a good choice of...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We were in Interlaken on the third stage of our trip through Switzerland and were coming in after haveing a lovely time at the Schweizerhof Hotel in Bern. We as a couple had stayed in the Mgallery collection of the Accor Hotels in Greece and had very fond memories of the stay and were looking forward to a very similar experience The schlep from the Interlaken Hauptbahnhof to the Hotel is about a 10 minute walk. The road is relatively level and though there was some construction work going on, we did not find the walk strenuous. (We did find out later on that the hotel has a shuttle, which can pick up people from the station or drop them off, (though this is hardly advertised.) The hotel is situated in a well maintained old building. There was no doorman on the outside, so we had to ferry our suitcases up ourselves. We had requested an early check-in, which, unfortunately the hotel was unable to provide. The check-in process, itself was quick and relatively painless. The girl at the front desk was quite efficient and promised us that the room would be ready at the appointed hour of 3 pm. A quick peregrination around Interlaken, both to get a lay of the land and for food, helped us to fill in the couple of hours that separated us from our room. The room allotted to us was in an annexe. The approach to the room, involved taking an elevator up to the first level in the old building, traversing a corridor and then taking another elevator to the room. I would like to think that the bigger rooms (we were three of us) are in this annexe, and hence this pilgrimage. It was only on the last but one day that we realised that we could take the lift in the annexe to the ground floor and let ourselves out and come back the same way using our keycard. The room, itself was quite spacious and easily accommodated the double bed and the extra cot that we had asked for. However, the placement of the bed was in a very awkward position, in front of the entry to the bathroom and hence was a constant source of irritation to the person occupying the bed. Also, the cot provided had extremely squeaky springs, causing both my wife and daughter, both of who are light sleepers, to wake up multiple times in the night. The view from the room was definitely not an advertisement for the beauty of Interlaken, overlooking as it did, a courtyard littered with construction material. Having made peace with all of this, we then proceeded to use the intercom to request for a few hard pillows, only to discover that the intercom was completely mute. This, thus entailed one of us going down to the reception with our request and then hoping that it would get sorted. The explanation for this failing was that there had been an outage in the system and that no one was at hand to get it repaired. The solution to the problem, was to call the reception over the mobile network and place our request. To the credit of the reception staff, they called back promptly if they had been busy on another call. As far as the pillows were concerned, the hotel did not have a choice and we had to make do with what had been provided. Wi Fi is provided by logging in to a Swisscom hotspot - the code of which is shared by the front desk. This was fortunately quite stable and reasonably fast. However, the validity is for two days and the renewal process has to be then repeated We did order room service, via the reception. The service was quite prompt and the quality of food - we had a pasta - was of a very good standard. Breakfast is basic and is definitely skewed toward non vegetarian options. Falafel was a standard option along with Pita. Both were dry and chewy and after the first day we opted to stay with bread, fruits and cereal. The staff in the breakfast area are friendly without being effusive. A point of some concern is that there is no service lift in the hotel. The staff uses the same lifts that the guests use. So it should come as no surprise to a guest if he sees a dirty linen container accompanied by an apologetic cleaner occupying the lift that he had summoned. We had had a lot of expectations from this hotel, but sadly we found our stay to be less than appealing. While its location is good, I feel that it does not live upto the Mgallery standards of the Accor group of hotels …
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Date of stay: December 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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We are Accor Gold members and on arrival were put into a room we didn't book. Not an up grade but it seemed like a down grade. Smaller room not like what we booked. Then offered a room without a bath....what we had booked. Excuse was that not all rooms have baths, except we had a confirmation of a room with a bath. Finally we got what we ordered after a bit of a hassle! Hotel is close to the railway station and will take you back for your departure. Restaurant is not that popular so you get a sense of maybe there is a reason for this. Yet we had a very tasty and well prepared dinner. Breakfast was good. Staff at breakfast are 1st class. Every time we have visited there seems to be work going on....resulting in issues. Like no phones! Not up to Accor standards!
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Date of stay: December 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from MGallery By Sofitel, General Manager at Hotel Royal St Georges Interlaken MGallery
Responded Jan 24, 2023
Dear DavidGHallett, Thank you very much for taking the time to comment your recent stay with us. First of all, please accept my sincerest apologies in the name of the entire team for providing you the room you have expected in the first place. As you mentioned there were some ongoing renovation works and therefore the amount of available rooms was very limited and our Front Office staff needed to work with similar room categories as well as with different upgrades which was not an easy task. I am glad to hear that finally you received a room which was up to your expectations and I very much hope that you enjoyed the time you spent in Interlaken. Once again, please accept my apologies for falling short of your expectations - sometimes renovation works are necessary and will consequently lead to a better place, although I am well aware that it can be inconvenient sometimes. We are looking forward to welcoming you again whenever your travels lead you back to our beautiful town, in order to provide you the stay which you expect and to show you our improvements. Best regards, Karim Mohamed Front Office Manager Hotel Royal-St.Georges Interlaken MGallery Collection
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My pre-requisite for booking any Interlaken hotel for our stay was a minimum 4 star, sauna and a double bed. I love saunas and for me after my daily exercise program a hot sauna is perfect to relax! Your reception staff were excellent on arrival. When I enquired about the sauna, she explained that as long as I notify reception, I can request a sauna at any time. On day one I had a fabulous 86-degree sauna at 7.30am, it was great to have a “proper” heater and not the infra-red heater that are so common nowadays and to relax afterwards in your solarium area. The only comment was the glass door is a real struggle to close and requires attention. On day 2, at around 5.30pm I went to reception to request a 6.30 am sauna the following morning, the male receptionist was attending to a customer. Whilst I was happy to wait , one of his colleagues , the porter asked if he could help me. I explained that I wished to have a sauna the following morning at 6.30 .. He said he would ensure a message was left for the sauna to be ready for me. At 6.30 the following morning I proceeded to the sauna and wellness area to find a cold sauna. The "double bed" in 101 is shocking- It is 2 single beds pushed together with a double sheet over the top of the two singles. There was a huge depression between the two beds . The bed looks like a roller coaster ! So much for a double bed to snuggle up to my wife in bed ☹ Breakfast overall was very good. The selection is amazing , the fresh fruit, fresh fruit juice, and much more ..it did have the wow factor however the bacon and sausage were sat in a pool of fat or oil. (Many of the better hotels tend to put a few slices of bread under the bacon and sausage to soak the excess fat or oil up.) 10/10 for the fabulous Christmas decorations ! I do make a point of reviewing any place that delivers exceptional customer service as much as those that disappoint. …
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Date of stay: November 2022Trip type: Traveled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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The royal st gorges, a very good location but their restaurant staff was very rude. Food is not fresh the bread had a stale smell and fruits also were not fresh neither the juices of other means was good, when we infromed the staff they said this is what we have!
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
This was the worst hotel I have stayed in in years. We stayed in beautiful hotels all over Switzerland that were less money. From the moment you walk in you can see it is run down with peeling paint and stuffed up doors etc. Nothing is cleaned or taken care of. I walked into the elevator and there was dirt and chips all over the floor. They put up in a room in the newer area which is like a ugly motel room overlooking a horrible junk lot. The room, was almost $500 a night and there was mold in the shower and it was just disgusting. They then showed us another room in the older section that was even worse with clearly visible stains on the chairs and just gross. It was unbelievable to me. The whole town in run down. The breakfast was a mess and with no service. DO NOT STAY THERE or let them invest some of the money they make by cleaning up the place…
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from MGallery By Sofitel, General Manager at Hotel Royal St Georges Interlaken MGallery
Responded Dec 29, 2022
Dear 853elyseb, Thank you for taking the time to tell us about your experience at the Hotel Royal St. Georges. I am sorry that your experience did not meet your expectations and therefore please allow me to express my sincerest apologies in the name of the entire team. We very much hope that we get the chance to serve you better in the future. Kind regards and all the best to you, Karim Mohamed Front Office Manager Hotel Royal St. Georges Interlaken MGallery Collection
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a perfect stay at the hotel. Easy parking at our arrival. Our room was spacious with very good amenities. We found the staff also very friendly and helpful. Breakfast was included in our rate and we found an excellent choice of various products and fresh food.
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Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from MGallery By Sofitel, General Manager at Hotel Royal St Georges Interlaken MGallery
Responded Dec 29, 2022
Dear Za036, Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us and especially friendliness of our team! We work hard everyday to make everyone feel home and comfortable. We hope to see you soon again. Best regards, Karim Mohamed, Front Office Manager Hotel Royal St. Georges Interlaken
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hospitality from Anna at the front desk was the best I’ve seen in a long time! Breakfast buffet had a good selection. Dinner menu was limited but great and delicious options. Room was great, bed was very comfortable. Bathrooms were very modern and updated. Location of hotel was perfect for us as it was quiet and far enough away from the downtown area but close enough to walk for 5-8 minutes to a restaurant. One of my favorite hotels, will be coming back!
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Review collected in partnership with Accorhotels.com
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
Helpful
Response from MGallery By Sofitel, General Manager at Hotel Royal St Georges Interlaken MGallery
Responded Dec 29, 2022
Dear Equinn7, Thank you very much for your beautiful feedback, following your stay at the Hotel Royal-St.Georges. Our guests' observations are very important to us and therefore we are pleased to see that we could meet your expectations. The entire team and I are looking forward to welcoming you again in Interlaken. Kind regards, Karim Mohamed Front Office Manager Hotel Royal-St.Georges Interlaken MGallery Collection
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
It was a beautiful experience in this hotel. From the moment you arrive you feel at home. All the staff super friendly and willing to help you and they always have a smile on their faces. The hotel is super clean, the beds very comfortable and super abundant breakfast. Thanks to the waitress (I think her name is Gabriela) who was always attentive with our breakfast. Everything is close to walk. Beautiful place. I will definitely return to this hotel in the future. Thanks to all the staff and Rudolf, he is always very attentive in everything we need.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from MGallery By Sofitel, General Manager at Hotel Royal St Georges Interlaken MGallery
Responded Nov 9, 2022
Dear 587nataliao, Thank you very much for taking the time to review your recent stay at the Hotel Royal-St.Georges Interlaken MGallery Collection. The entire team and I are very pleased to hear that you felt just like at home and that you enjoyed the convenient location of our property, as well as the quality of our food, but most of all the friendly and helpful attitude of our team members. I have forwarded your comment to our associates Rudolf and Gabriela, to keep them motivated to keep up the good work. We are all looking forward to the opportunity to welcome you again, whenever your travel needs bring you back to our beautiful town. Best regards, Karim Mohamed Front Office Manager Hotel Royal-St.Georges Interlaken MGallery Collection
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Angel M wrote a review Oct 2022
Room was very clean, staff there was friendly and helpfull, Thanks to Portier Rudolf which one was helpfull with our luggages and he explain to us everything about hotel.... Breakfast was really good.
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Date of stay: May 2022Trip type: Traveled as a couple
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from MGallery By Sofitel, General Manager at Hotel Royal St Georges Interlaken MGallery
Responded Oct 17, 2022
Dear U1380BCangelm, Thank you very much for taking the time to review your recent stay with us here on Tripadvisor. We strive to provide a superior customer service and therefore we are very pleased to read that we could meet your expectations and most of all that you were specifically satisfied with the helpful and friendly attitude of our staff. The entire team and I are looking forward to welcoming you again. Best regards, Karim Mohamed Front Office Manager Hotel Royal-St.Georges Interlaken MGallery Collection
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$284 - $560 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel royal st georges, royal st georges hotel
LOCATION
SwitzerlandCanton of BernBernese OberlandInterlaken
NUMBER OF ROOMS
98
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Frequently Asked Questions about Hotel Royal St Georges Interlaken MGallery
Which popular attractions are close to Hotel Royal St Georges Interlaken MGallery?
Nearby attractions include Heidi's Photo Chalet (0.04 miles), Hohematte Park (0.2 miles), and Interlaken Activities (0.3 miles).
What are some of the property amenities at Hotel Royal St Georges Interlaken MGallery?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Royal St Georges Interlaken MGallery?
Top room amenities include a minibar, a flat screen TV, and blackout curtains.
What food & drink options are available at Hotel Royal St Georges Interlaken MGallery?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Royal St Georges Interlaken MGallery?
Yes, valet parking is available to guests.
What are some restaurants close to Hotel Royal St Georges Interlaken MGallery?
Conveniently located restaurants include Restaurant Taverne - Hotel Interlaken, 3a - Restaurant Bar Lounge, and Aarmuhle Restaurant & Bar.
Are there opportunities to exercise at Hotel Royal St Georges Interlaken MGallery?
Yes, guests have access to a sauna and locker rooms available in the fitness center during their stay.
Does Hotel Royal St Georges Interlaken MGallery have an airport shuttle?
Yes, Hotel Royal St Georges Interlaken MGallery offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hotel Royal St Georges Interlaken MGallery located near the city center?
Yes, it is 0.4 miles away from the center of Interlaken.
Are any cleaning services offered at Hotel Royal St Georges Interlaken MGallery?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Royal St Georges Interlaken MGallery?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.